Hello,

Please try once with the below-given Custom CSS code, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(min-width: 992px){
#header .main-menu {
    margin-left: -50px !important;
}
}

Best Regards.

yes it works when not sticky… but when becomes sticky it goes upon the logo that appears… http://prntscr.com/ql6mwe that code could be used only when not sticky or … can shift also the logo when sticky ? thanks

Hello,

Can you please contact us via our support system with your site WP Admin Login details so we will check it on your site directly.

Best Regards.

Hello,

Please read and follow the instructions in point # 6 in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress

And also in Theme Documentation here:

https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color value in the given code as per your requirements, It will work for you.

ul.products li.product-col .price del {
    color: yellow !important;
}

Best Regards.

Perfect, thanks

Most Welcome!!!

Hello,

Please read and follow the instructions written in this article:

https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best Regards.

Hello,

You don’t need to enable Search by Title, Simply turn OFF the Live Search and Turn ON the Yith WooCommerce Ajax Search, It will automatically enable Search by Title. Please read and follow the instructions written in the below-given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-

https://smartwave.freshdesk.com/support/solutions/articles/12000059605--30-how-to-set-choose-change-search-result-page-layout-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Why do you ask to use plugin without fixing your theme?Why will we load extra plugin?Maximum theme develop their own search? why not you?

Hello,

You are not understanding it properly, That is not the plugin added now, but its around 3+ years the plugin was added in the Theme and without it you can simply use the Theme Search as well.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

You can turn ON/OFF the Quick View from Appearance >> Theme Options >> WooCommerce >> Product Archives: https://ibb.co/KzsRvfq

Best Regards.

Hello,

You can download the latest plugin from this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Best Regards.

Hello,

You can find all the Options for changing the Colors in Header under Appearance >> Theme Options >> Skin >> Header, Please read the below given article as well:

https://smartwave.freshdesk.com/support/solutions/articles/12000057054--20-how-to-change-color-of-header-in-porto-wordpress-

And you have to change the color of Icons and word in the language and currency switcher using Custom CSS, Please share your site URL and the screenshot of the icons you want to change the color so that I’ll check and provide you the Custom CSS for it.

Best Regards.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

You can remove it from Appearance >> Theme Options >> Social Share: https://ibb.co/yV85dSP

Best Regards.

Thanks! What about Instagram, no button to share?

Hello,

No, Sorry to say that but there is no Options for Instagram Share for now, Although I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hello,

Sorry for the inconviniance, but while Login into the support system it does not ask for the purchase code but it asked for Email, Username and Password.

But while creating the support ticket, it requires some fields to fill properly and yes purchase code is one of them, as it is required because we have to verify it.

This is the default functionality of the support system, but we will try to improve it in future as per your suggested.

Best Regards.

Hope to see this implementation on future release, note that is not a request. Although is better to have Instagram then Google +

Hello,

We really appritiate your suggestion and we are working on it as well, please bear with us for future coming updates of the Theme.

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry for the inconviniance, but there is no such issue in the Theme with Firefox browser, Can you please let me know which Demo you checked on Firefox so that I’ll check it too from my end and show you the video, It is surely the cache issue at your end nothing else.

Best Regards.

Hello,

I have just tested it at my end on Firefox Browser and it is working perfectly fine at my end as showing in this screenshot: https://ibb.co/JKh7d2P
There is no such issue in the Theme, It must be the cache issue at your end nothing else.

Best Regards.

Hello,

Please first update the Theme by following the video in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

And after updating the Theme to the very latest version try to activate the Theme with the same purchase code, I am sure you will not finds this issue anymore.

Best Regards.

Hello,

How to Import Demo content, Please watch and follow the instructions showing in this video:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

And how to transfer the key from your Test site to Live site, Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

Best Regards.

Hello,

I am not able to see the banner on your site, Have you removed it?

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can easily set the Shop/Category pages as Infinite Scroll or Load More Button Option as per your requirements using Theme Options: https://ibb.co/y8yDhQd

Best Regards.

No I am talking about shortcodes not archieve page. Can I show infinite scroll on bottom of the home page?

Hello,

You can use Porto Products Element on your site Home Page, It has an Option for Show Pagination, Do not show Pagination and use Load More button but it has no Option for Infinite Scroll: https://ibb.co/qyg1SwV

Best Regards.

Hello,

Please make sure that you are using the very latest version of the Theme and Plugins:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

If not then please once check with deactivating all the third-party plugins and check your site, hope your issue will solve and then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache, Hope this will solve your issue and if still the issue will be there then remain all the third-party plugins deactivated on your site and contact us via our support system with your site WP Admin and Cpanel Login details with permission for debugging your site which includes deactivating all the third-party plugins and on-site Customization as well so our experts will check and solve it for you and also I suggest you take the complete backup of your site before providing us the requested info and permission but after extending your support extension because your 6 months of support period is expired from 30/03/2018. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

Thanks for your purchase, For your information, Shopify is not our Theme, It is from different Author, and Sorry to say that but like Magento Theme there is no Option for Compare in WordPress Theme for now, but I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can Import Demo Data on local server for testing as well.

Best Regards.