19077 comments found.
here are 500 themes. on how many pages can I use one template? I have to buy this license for every customer?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi, I am trying to Register the theme but its saying the code is already used even if its not used in the other website.. Please help. Thanks.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, My project is on cloud system which is no longer working. When i try to create another project it is saying its already used. Is there anyway to get another code or renew old one? thank you
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Another thing I want to change my background images for my sub-pages…noticed they picked the primary image from the slider and yet I tried to edit, it won’t work on other sub-pages only home page please where can I remove the background image used on the other pages on website? thanks
Hi,
please send us example link to page where you have such image so we can check where does it come from.
Best regards,
Muffin Group team
urgent fix…the slider and head banner image gap from the first paragraph of the honey template of Betheme, is too much I need to reduce that gap on mobile screen, it is not looking fancy and appealing has users need to scroll a one length of their screen to see content, please how to fix this? Thanks
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi, I’m using the BE architect3 template on tidymasters(dot)com(dot)au and unfortunately I am encountering an issue with the Contact page. The header image, which is the featured image doesn’t show up on the front end, and when i edit it on the backend and view the page from the backend, the page doesn’t load.
Please help!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Presales question: Is it possible to install this theme in a Bussiness Plan from wordpress.com account?
Hi,
you should send this question to wordpress.com support and ask them because the only limits might be on their side.
Best regards,
Muffin Group team
Hello—I’ve tried to deregister so I can begin a new project using the http://api.muffingroup.com/licenses/ page but it continues to give me an error even though I have confirmed both the Purchase Code and Themeforest username multiple times. Although my support has expired, I should still be able to properly use my theme so I would appreciate any feedback that will allow me to do so. Thank you in advance.
Hi,
please send us purchase code you refer to privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, i want to install exactly this theme https://themes.muffingroup.com/be/builder2/ from Pre-built websites from wordpress/Be theme dashboard, but not imported like that template, how to import everything like this template please?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I want to tell you that I fixed it, thanks for your willingness, but now i have problem with Revolution Slider because I can’t find where it’s located shortcode for the slider who is in the homepage, can you tell me please where can i find it?
Thank you!
Since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
However, if you already imported pre-built website and don’t have slider, means you did not installed Slider Revolution plugin before the demo import (there is an information during the import process, which plugins have to be installed first). In such case, you have to go thru import process once again but this time import slider only.
Hi again, Yes everything is fine and slider is here already, but i need to put another slider instead of this one, for that i ask you where to find that shortcode, because i want to put myself another shortcode for another slider!
Thank you!
You can include it as a shortcode for example. For more details, please visit Slider Revolution documentation.
Hey there, can you help me to make the news items equal height? I used the builder item blog. I just have problems with the excerpt length, because I only can set up for words, not characters. here
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
how to change the menu bar color on sticky header on scroll down
Hey,
you can do it with custom css:
.sticky-white #Top_bar.is-sticky, .sticky-white #Top_bar.is-sticky #menu {
background: rgba(255,255,255,.8);
}
Best regards,
Muffin Group team
need to change the menu action button color on sticky header not the sticky header
You have actually no Action Button on your site so we are not sure where exactly you want to change its color.
menu bar button on top right corner
Ok, thank you for the details. So, to change icon color when header is sticky, please use the custom css below:
#Top_bar.is-sticky a.responsive-menu-toggle i {
color: #000 !important;
}
Hi, how can i download the main slider of one of the pre-build websites? Thanks
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hello, Two doubts: 1) When WP Bakery will return? 2) Cant install last versions of LayerSlider WP. My version is 6.8.4. Lastest version is 6.10.
Hi,
1) Sorry but we are not sure what do you mean. WPBakery plugin is bundled with the theme so not sure what “return” means for you.
2) The most recent version of Layer Slider plugin we’ve tested and is bundled with the theme is 6.9.2. Since version 20 of the BeTheme, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
Hello. When i sAid baCK about WPBackery, it is because my last version installed is 6.0.2, and when i try to install the new version appear always this message:
“Ocorreu um erro ao atualizar WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?”
About Layer Slider, my version is 6.8.4 and always when i try to install the new version appear this message:
“Ocorreu um erro ao atualizar LayerSlider WP: Pacote de atualização não disponível.”
Update not available.
Yes, i using the correct code installation.
The most recent version of WPBakery bundled with theme is 6.1 but Layer Slider is 6.9.2. Both plugins, you can update from BeTheme > Install Plugins section.
But when i click to update appear errors above messages.
An error occurred updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?”
An error occurred while updating LayerSlider WP: Update package not available.
Please read the message we left above more carefully because we are pretty sure you are not trying to update from the section we told you above.
Hello. I was on the section of BeTheme. Cant update too. Both plugins.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Hello! Thank you for a beautiful theme! For some reason bullet points don’t work within the products of woocommerce, but the work on the posts and pages. Do you have any ideas of what a resolution could be? Thank you!
Hey,
please send us link to page where bullets does not work so we can take a closer look on it.
Best regards,
Muffin Group team
Thanks.
From what we can see, list style is being overwritten in css somehow. And to make it appear, you have to use the custom css:
.woocommerce-tabs ul {
list-style: disc inside !important;
}
That did it, thank you!
You are welcome 
Hi please can you help me to choose the more suited layout for an elettromedical product ? Please keep in mind that i need a blog (events/news) and an audio podcast section. It seems some layouts not provide a blog section. Thank you for you time
Hey,
we recommend to find some time and check the most recent pre-built layouts included and you will find for sure something that you like. It is very hard from our side to know what kind of layout you may like as they are really different.
Best regards,
Muffin Group team
Yes you are right but please what about the blog section ? Is it present in every pre-built layouts ? Thanks again
No, it is not on every demo. That’s why we made filtering option to filter layouts you like and looking for. If you will go to https://themes.muffingroup.com/be/splash/ just scroll pre-built websites section and on the left, you will have filters https://themes.muffingroup.com/be/splash/
Suggestion – Could you please improve or style the basic shortcodes here – https://themes.muffingroup.com/be/theme/shortcodes/typography/. They look quite outdated. For ex – Blockquote, table – they look so dull. Can you make them look colorful and nice.
Hi,
we do always listen your suggestions but please post them on support forum instead where is the special topic with suggestions only
Best regards,
Muffin Group team
Hi, I like a template but it has nothing to do with the icons I want. The question is, in any template that I install I have the option to select any icon of the theme, that is to say all the icons of all the templates are available in the gallery? Thank you
Hi,
we have replied on your message privately where you asked about the same. We would be grateful if you can do not duplicate questions in the future because it does not speed up anything.
Thanks for understanding.
Best regards,
Muffin Group team
Hello, I would like to change my post title from H2 to H1. How can it be done?
Thanks is urgent, greetings.
Michael
Hi Michael,
post title tag can be changed to any other but not H1 as due to SEO best practices, there should be only one H1 on page. So, if you decide to change to other heading, you can do this under BeTheme Options > Blog, Portfolio & Shop > Blog section.
Best regards,
Muffin Group team
But what’s the point? Can’t I change even in codes?
In files you can do whatever you want but please be aware that you should use Child Theme for this purpose to keep theme updates in the future.
Ok and you know what code I can put to change from H2 to H1 in the blog title?
What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Thanks for understanding.
hi there. is there a way to use the “Empty: Subpage without Header” menu, that have a burger on the right side. but i don´t it to open on the right side. I want that it´s open like the overlay menu. is this possible?
Hey,
we are sorry but it won’t be possible without files customisation.
Best regards,
Muffin Group team
Hi!
I lost all content on all pages created in muffin builder. I’m not aware of anything what could cause it.
Do you have any idea what could happened?
https://www.parkhotelmorris.cz/uvod/Hey,
do you mean that content in the back-end is invisible? Because from what we can see, in front-end, everything is fine.
Best regards,
Muffin Group team
