19077 comments found.
please make astro,zodiac or horoscope topic theme
Thanks for suggestion, already added your idea onto our “todo” list 
Hello ! When I try to download a demo site it gives an error “Sorry, you are not allowed to view this page.” What could it be? License is
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi,
I purchased this theme some years ago and used it for a website. Now this website is closed and everything is deleted from the server. I want to reuse the theme for a new website, since it is not being used anymore, but I keep on getting the same error message: Purchase code already used. Please deregister purchase code and remove theme folder on: iris.helma.gr . Is there any chance you could help me unlink the purchase code from the old unused website??
Thank you in advance. Iris
Hi Iris,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I want to look at which theme files I made changes, where can I download version 16.9 to compare?
Hi,
we are sorry but we do not keep any older versions of BeTheme, only the most recent one.
Best regards,
Muffin Group team
Здравствуйте ! При попытке загрузить демо сайт выдает ошибку “Извините, вам не разрешено просматривать эту страницу.” Что это может быть? Лицензия есть
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Hello ! When I try to download a demo site it gives an error “Sorry, you are not allowed to view this page.” What could it be? License is
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Hi there, is it portable to add a gradient to the action button?
Hi,
yes, it would be possible with custom css declaration. If you will send us link to page where want to do this, we will tell you how.
Best regards,
Muffin Group team
First question now: Is there a way of deactivating breakpoints (for responsive views) for one section only? Specifically I cannot find a way of getting a responsive view for the pricing items right in table view. The label column will always break away:
https://www.vanovi.design/webdesign/#preise
Please let me know if this is possible with the “Pricing Item” builder instead of using an HTML table.
Hey,
unfortunately, we do not have such option to disable responsiveness for section/wrap/item but if you will send us private request with more details, we will try to help you with what you would like to achieve.
Best regards,
Muffin Group team
Hi, i need a little help. I try to move my betheme wordpress theme to an another site. First step deregister the old site, and delete the betheme folder, and go to the new site, and try to register the new theme and it is not working. Always get an error message: “Purchase code already used. Please deregister purchase code and remove theme folder on: website.name”. What can i do now?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello! Does your theme have auto scaled images that are uploaded in Media?
Hi,
not really sure what you mean but when you upload photo into specific item/place that came with BeTheme, then yes, different sizes of images are being created automatically.
Best regards,
Muffin Group team
Hi! One question: how can i change the color font menu in desktop ( but not in tablet and mobile version – burger – version ) in one particular page? I add the css but change in mobile version too. #Top_bar .menu > li > a, #Top_bar #menu ul li.submenu .menu-toggle { color: #2a2a2a; }
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Thank you. Is in my homepage: https://www.shadowplaystudio.it
To change its color, you have to use the following custom css:
@media only screen and (min-width: 1240px){
#Top_bar .menu > li > a, #Top_bar #menu ul li.submenu .menu-toggle {
color: #000;
}
}
If you wish to make any further customisations, please check theme documentation or contact with your web developer.
Thank u so much!! Very helpful!
You are welcome
Hello,
I have a website built with BeTheme. I want to restyle it, and am wondering if it’s possible to load a demo (I actually don’t want the content, just the elements) and still keep my own content? Or would loading a demo delete my content?
Hi,
uploading the content from any pre-built website on already existing website, would overwrite your current settings/options. The existing content won’t disappear if you will not clear the database.
In such case, we recommend to create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any demo you like for tests. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.
Best regards,
Muffin Group team
Ok, thanks. I would like to only import/checkout the slider of BeFarm, that’s not possible without the extra WordPress installation?
Anyway, I decided to take the time to install the theme and demo on a subdomain. I exported the slider, but when I import it, it says:
Error: Wrong export slider file format! Please make sure that the uploaded file is either a zip file with a correct slider_export.txt in the root of it or an valid slider_export.txt file.
The zip does have the slider_export.txt file.
Never mind, just needed to update.
Great, thanks for the update.
Hello, I updated the theme, I went from version 10 to the latest version by following the procedure, the theme has been updated and everything works, however I no longer have access to the interface of the theme in the back of wordpress, no more link allows me to access it, so I can no longer see the license key, nor change the fonts … can you help me thank you
Hey,
if you updated from version 10, the position of BeTheme Options panel has changed and now it’s just at the top of the wp admin bar with blue Be logo As reference, please check the following image https://prnt.sc/qwp8ws
Best regards,
Muffin Group team
Thank you for your answer, but you see despite the fact that the theme is well installed I do not have access to the admin of the theme, do you know why?
https://goopics.net/i/5yOpv https://goopics.net/i/rGZr4Thanks you
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Hello, I sent you a private message almost 2 weeks ago regarding my theme option problem that does not appear on my site, I’m still waiting for your response, thank you
Yes, you sent us message 4th of Feb at 9:11AM and we’ve replied on your message same day, 4th of Feb at 11:27AM so we recommend to check your inbox. Or make sure your e-mail address assigned for TF’s account is correct.
Hi, i think the wp bakery wont work with betheme and the checkbox RTL enabled for change the direction of cells on mobile devices.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I updated the theme, I went from version 10 to the latest version by following the procedure, the theme has been updated and everything works, however I no longer have access to the interface of the theme in the back of wordpress, no more link allows me to access it, so I can no longer see the license key, nor change the fonts … can you help me thank you
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi. I’ve asked for a refund couple of days ago, because unfortunately my hosting is not able to support the requirements of your Theme and you have been so kind to reply and point me towards the correct way on how to de-register and what else to do on my site before you can refund me. Now, all what was asked of me is done and the theme has been de-registered, files uninstalled and deleted. Envato gave me a possibility to raise a dispute in order to complete refund request after requested changes has been made on my site. How do we proceed with the refund? Thank you in advance.
P.S. For all users of this theme, all I can say is that the Theme is fantastic and I am very sorry that it is of no use to me due to my hosting company.
Hi,
please send us private message via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it and help.
Best regards,
Muffin Group team
Hi there, I know my support has expired however I’m facing an issue with a theme which i just can’t seem to sort out on my own. Sent the details via your profile. Pls help.
Hi,
if you already sent private message via contact form, be sure that someone will reply on your message as soon as possible.
Best regards,
Muffin Group team
Hey there! I wanted to use the update function within WP, but that did not work, so i uploaded the package manually. But the same thing happens when i want to update the plug-ins. It states that the package is empty?
The exact message:
Er is een fout opgetreden bij het bijwerken van WPBakery Page Builder: Het pakket kan niet geïnstalleerd worden. Dit pakket bevat geen bestanden.. Same goes for revolution slider.
Hi,
The error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look. The message have to be send privately via contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
I did do that before the site of my client went live. In the dashboard it states: Theme is registered. When I try the “check licenses” it states I do not have a license? Sent the key in the private message.
Ok, we will check this as soon as possible of course.
Hello. I am going to buy the theme but I am concerned if Header Builder will work along with Max Mega Menu? As long as I can see some of your customers stated it’s not working.
Hi,
we’ve replied on your private message where you asked about the same so please check inbox.
Best regards,
Muffin Group team
Hello, I have sent you an email with regard to registration problems with the theme. Please advise…?
Hi,
as we can see, you sent this message 3:30AM this morning so please be sure we will reply on your message as soon as we check it. For more details about our working hours, please check our profile’s page.
Best regards,
Muffin Group team
Hi. Do you have intent to make product categories collapse/expand?
Hi,
we are sorry but we do not have such feature included.
Best regards,
Muffin Group team
