19041 comments found.
Hi, I have bought the theme 3 years ago and all the things are perfect. But In the last few days I can’t see the Pre-Build website Option on the Betheme. So, Can any body tell me how can I solve this?
Hi,
please check BeTheme Options > Global > Advanced > Theme Functions section if you did not disabled them from main wp dashboard 
Best regards,
Muffin Group team
Hello. We are having issues updating WPBakery Page Builder, this error shows up: “Malformed URL: “key”” is required.” We were able to update Rev Slider with no problem though. Could you help please? Thank you.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
presale question is it possible to combine to demos? 1 with ecommerce and 1 without ecommerce?
Hey,
it depends, how you would like to do this. If you ask if it possible to import specific things from different demos onto same WP installation, then answer is no because each pre-built website uses own settings/options and by importing any stuff from different demo, current settings would be overwritten.
However, we have other solution to do this. You can create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any demos you like for tests. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.
Best regards,
Muffin Group team
1) How much for a custom header like this with an announcement bar and transparent logo area https://www.screencast.com/t/D7JvI7OY93 ? 2) Is your theme using revolution slider?
Hey,
1) We are sorry but we do not have such header type included. It would be necessary to modify theme files to achieve similar looking one.
2) Yes, Slider Revolution plugin is bundled within theme but if you do not like it, there is no need to use it.
Best regards,
Muffin Group team
How much would the customization cost?
We are sorry but we do not offer customisation service. But, if you will send us private message via contact form that is on the right at https://themeforest.net/user/muffingroup#contact we may send you details to people who cooperate with us and offer such services.
Hello. I have just try to update my theme version and i i have this message for 15 minutes now :Briefly unavailable for scheduled maintenance. Check back in a minute. Can i have undo to the previous version or what is the problem? Thanks
Hey,
this message has nothing to with the theme and is more related with your hosting. If you want back to previous version, you have to contact with your admin/hosting provider and ask for a backup.
Best regards,
Muffin Group team
Hi i submitted private ticket 6 days ago and no answer PRIVATE TICKET #2292758 ???
Hey,
sounds like you refer to the ticket you sent to Envato staff but not us. If you would like to send us private message, you supposed to use contact form that is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi!
Is there any way how I can swich off the Action button on specific page?
Thank you!
Hey,
you can do this with custom css only.
Best regards,
Muffin Group team
Ok, but I can not use css. Can You tell me how to do it please?
Thank you
Sorry but why you can not use custom css? What’s the reason?
Sorry for my english 
Can you write which CSS I need for hide Action button on specific page? I don’t know the CSS by myself.
Yes, we can. But first, please send us link to that specific page where from you would like to remove this button.
I installed the Electric2 prebuilt-website, however the Slider Revolution demo files are missing and are not in the /slider-revolution-demo/plugin-author-demos-5 folder. Please assist.
I figured it out… I had to go to:
Pre-Built Websites > Selected the theme I wanted to use > Click 'Install' > Click 'Next' > Click 'Selected data only' > Revolution Slider demo > InstallThen it appeared in the Slider Revolution plugin.
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hi. I have been using your template on a couple of websites. Is there any ways on the portfolio grid to change the mouse over effects on the images? Like no having the blue botons show up. This template is very nice, https://themes.muffingroup.com/be/painter/
Hey,
yes, you can change hover effect of images under BeTheme Options > Global > General > Image Frame section.
Best regards,
Muffin Group team
Hi, ?The Betheme Plugin works to sell software? Woocommerce can do this? Digital Downloads? Thanks
Hi,
yes, BeTheme is fully compatible with WooCommerce. Theme have been tested with Easy Digital Downloads plugin and we did not noticed any issues.
Best regards,
Muffin Group team
I am trying to deregister a license (my support has expired so I can’t ask the question there) but shouldn’t there be some kind of area within this sellers site where I can monitor my licenses? Either way I need to deregister a license. Does anyone know how?
Hi,
yes, there is such area of course. For those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
getting this error every time I try to install a prebuilt website:
WordPress filesystem error
Kindly sort out this at the earliest I am so much disappointed after spending so much money for this template Please help
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. There is no need to be disappointed as this has nothing to with the theme. The issue you’ve faced with is related with your server/hosting only.
Best regards,
Muffin Group team
Hi, I can’t find the button element in WP Bakery… see this link with screenshot: https://ibb.co/y0DXssW
Any ideas? Thanks!
Hi,
in WPBakery, button exists as shortcode. For more details about this shortcode, please check documentation.
Best regards,
Muffin Group team
Hello,
I am trying to move my site and i have deregisted the theme but it is still recognising the old domain name. What do I do?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi!
I’m using Plugin Enable Media Replace.
When I changed one of the pictures (replace with new name and new date) all of my content in front end and back end of this page disappeared.
Can you help me with that??
Thank you so much!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi!
I just sent you the access, thank you! .)
Thanks.
Hi, the issue is that I require that the website works like this https://www.unitedcarrental.ca/ at the following point: 1) Go to this webpage. 2) Click on the botton “Make a reservation” of the slider 3) What I require is that the botton get the customer to booking form or another place in the Same webPage. 4) Check that the botton scroll down a little bit the page to take to the Booking form. Thank you in advance
Hi,
this feature in BeTheme is called smooth scroll. For more details about how to make such scroll effect, please read this part of documentation.
Best regards,
Muffin Group team
Hi, thank you for your reply, I could not set up the page. Do you have a youtube video or could you send me pictures and the code, hashtags in order to do this job? Thank you
Sorry but we do not have any video according to this feature. Please explain what exactly does not work so we can help you. By saying “it does not work” we have no idea what you did wrong so we would be grateful for more details.
The Theme is great, but your support on this very poor, I will have to contact a developer just to use this simple funtion. Just to make sure that you understand me, what I require is: 1) When a customer click on a button “Book now” the click Takes the customer to the Reservation form, is all.
We are very sorry to hear that you do not appreciate our support but we already gave you solution of how to do this. The link we gave you above—> https://themes.muffingroup.com/betheme/documentation/#smooth-scroll-one-page explain very well how to set up link with # so it scroll on click to specific section. So, if something is not clear, please explain what exactly you do not understand and we will try to explain it in an easier way.
Hi, I bought the Theme but I can’t find any of the demonstrative content made with WPBakery or Visual Composer. All is made with Muffin Builder. I would like a refund because I don’t know how to use that supplement.
Hi,
please send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can help you. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, Is it possible for ‘Related Posts’ to show only articles in the same category?
Hi,
this is how Related Posts exactly works. It displays only posts from same category as the post you are currently in.
Best regards,
Muffin Group team
Hey. When entering Item Purchase Code throws an error. http://prntscr.com/r03kok What to do?
Hi,
please check your inbox because you asked exactly the same question sending private message. We would be grateful if you can do not duplicated messages in the future.
Thanks for understanding.
Best regards,
Muffin Group team
Great theme. Working very well. Thank you. https://utip.cc/
Glad to hear you like it
