39312 comments found.
I was having issues while installing demos in the local environment, that I needed for reference while designing a new website. I am planning to use my Avada license for it. I was told I have grandfathered support, being an old buyer. The support team did take a few days to identify that there’s some error happening while pulling the demos, they directed me to use an alternate method to pull the content. I hope this is ironed out – I’ve never faced this issue earlier – and I regularly use the demos and keep a watch for new updates, so my site is upto date. Avada is great otherwise – with new features being added, and being an old customer has helped me. Just hope the code is fixed for the demos in a future release. Thanks.
Hello @r7un
I am not sure where exactly are you having an issue with as its not clear from the comments? can you please open a support ticket with our team and provide more details as you already have a GrandFathered Support and we will assist you accordingly 
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I already created a ticket. The support team said they need to go to the developers, because of some error. I shared full creds of the hosting – but they were unable to fix it, and gave me a temporary workaround. I am otherwise happy with the innovation that Avada provides. Thanks.
Hello r7un
I see that, yes if the issue is related to hosting specific setup we can only do much about it and that is why we have an alternate method for demos and plugins import
Thanks
-Ammar
Hi Ammar, I am not sure if it is hosting specific. I am trying it on MAMP and MAMP Pro setups, and I have tried using different internet connections as well. I am based in India, and don’t see any particular restrictions. Sometimes the import is successful, at other times it fails. This morning, receiving updates for PHP 7.4.2, let’s see. My hosting is still running 7.0.33. I don’t have any issues as long as things keep working. I think Avada is the most extensive platform over the years. You guys have done a brilliant job.
Hi
It would be difficult to assess for issues on local servers. We have tested this at our end in the same location and we were able to import the demos without any issues. However, we will test this further for most demos and if any issues are found, we will address them
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks Shaminder. I just hope this gets identified. I did my best to replicate the issue on the hosted services, where the issue was detected by your support team. No other complaints right now apart from demos not working, like they used to earlier.
Hello @r7un
Glad to hear that
It seems that the 6.2 version as some critical alerts. What do you think about it ? Check this : https://themecheck.info/score/wordpress-theme-avada(1).html
Hello @karbon74
ThemeCheck is actually an automated check that doesn’t take into account the complexity and flexibility for every element, we have a very detailed article about this which you can read here => https://bit.ly/3bGhDPD
If you need to discuss further about this, please open a support ticket with our team and we will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello, I’m getting an error. It appeared after the update. Failed to load plugin: wpeditimage from url http://www.ttt.com/wp-includes/js/tinymce/plugins/wpeditimage/plugin.min.js
Hello @akidegokhan
The error appears to be coming from the WP default folders, however in order to assist you with this issue we will need you to please open a support ticket with our team.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello. Does your theme have a site-wide announcement banner option? (I have had this option on other themes and it’s something that woocommerce offers – but wanted to know if it’s available in the actual theme in the event this is not a store announcement.
Hello @streetpoetz
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I’m sorry but this could very well be a pre-sales question as well as it may be something someone may want to know BEFORE they purchase. I have another client who would like this same theme and I’d like to know before I purchase it whether or not it’s available. (This is something you would know without me having to submit a ticket as accessing my site would not be necessary for this).
Hi there
What does this actually mean? “site-wide announcement banner option”
The following plugin is included with Avada > https://www.convertplug.com/plus/
Check to see if that provides what you are looking for
Thank you kindly, MB
I´m using Avada theme at one of my websites in a WordPress multisite-installtion (Wp 4.9.13). After update to Avada 6.2 (from 6.1.2, by FTP), doing all patches and update fusion core and fusion builder the website is white with error (replaced the server path partly with ”...”):
Fatal error: Uncaught Error: Call to undefined function has_blocks() in …/wordpress/wp-content/themes/Avada/includes/class-avada-template.php:667 Stack trace: #0 …/wordpress/wp-content/themes/Avada/includes/class-avada-template.php(48): Avada_Template->body_classes(Array) #1 …/wordpress/wp-includes/class-wp-hook.php(286): Avada_Template->init(Object(WP)) #2 …/wordpress/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 …/wordpress/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #4 …/wordpress/wp-includes/class-wp.php(728): do_action_ref_array(‘wp’, Array) #5 …/wordpress/wp-includes/functions.php(960): WP->main(’’) #6 …/wordpress/wp-blog-header.php(16): wp() #7 …/wordpress/index.php(17): require(...’) #8 {main} thrown in …/wordpress/wp-content/themes/Avada/includes/class-avada-template.php on line 667
Updating Avada Theme seems to be very difficult. I bought some other themes on themeforest like bridge or total, of which the update procedure is really simple and with none of this problems.
Hello @bhenselmann
We suggest you to please update your WordPress to the latest version first, it appears that you are using an older version of WordPress right now, also the error is related to a patch we have released time ago, please make sure that you have the patch properly applied after doing a WP update and the reinstalling Avada completely along with Fusion Core and Fusion Builder.
Updating Avada is not at all difficult, however it is important that you keep your WordPress updated as well and also apply any patches that are released after update, however in any case if you have any issues please open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks for the fast reply!!
You’re most welcome
Hi, is Avada now can call the ACF’s custom field contents to display on the front builder? Thanks!
Hi
Avada can make use of dynamic content area to call ACF fields. You can refer our documentation here on how to use ACF, Documentation here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks! I have some suggestion about the dynamic content area, also somewhere miss this feature, such as the background image of the title bar, please add it, thanks again!
Hello @littyslife
We welcome all feature requests and feedback, please send us yours via the contact form on this channel => https://bit.ly/39IqzCd
Thanks
-Ammar
Здравствуйте.
Я один раз покупал тему Avada, мне понравилось с ней работать.
Теперь я буду делать ещё несколько сайтов, на изучение других тем нету времени. В принципе логично было бы купить Avada, но после окончания периода поддержки у меня возникло три вопроса, которые по моему пониманию должны работать без дополнительной платы. И перед следующими покупками я бы хотел их прояснить.
1) У Вас есть Демо где присутствует плагин LayerSlider, а он сечас не работает, хотя при покупке работал http://joxi.ru/D2PokbqHkJ1l8m Меня интересует Демо https://avada.theme-fusion.com/adventure/ Если я куплю тему, установлю это Демо за активацию LayerSlider мне нужно будет доплачивать?
2) Где в редакторе текста можно изменить цвет части текста если мне это нужно http://joxi.ru/1A5k0NgCGbkp3m. Не в настройках темы, а именно нужного мне фрагмента текста?
3) Почему у меня версия Fusion builder 2.1.2 http://joxi.ru/EA4xG7qCOpZqVA ваши ребята мне писали что есть уже новее. Как мне её обновить до актуальной версии? Все патчи обновлены http://joxi.ru/Q2Ko3JyHwvXG42
Если это возможно, ответьте. Спасибо.
Hello @Frantsuz
Hello There we will gladly respond to your queries in the same order below.
1. Yes, you can import any demo with our theme and there is no additional payment required for the sliders to work.
2. Yes, this can be one by simply selecting the specific text and changing the color from text editor.
Screenshot => https://share.getcloudapp.com/o0uD4X7l
3. It appears that you are using an older version of theme, you will need to update to our latest version please to get the new Fusion Builder.
Here are our detailed Avada update instructions:
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
Thanks
-Ammar
Здравствуйте. Спасибо за ответ, но у меня как то всё по другому…
1. LayerSlider у меня не работает, просит ключ активации http://joxi.ru/zANoXENH6jZeWr которого у меня нету, его нужно покупать…. И перед покупкой мне тоже говорили что дополнительно за работу базовых функций слайдеров не нужно платить. Премиум функции – да. согласен. Но у меня LayerSlider и базовая функция не работает….
Как мне его теперь активировать ?
2. Редактировать текст я не могу, у меня форма написания текста выглядит по другому http://joxi.ru/a2Xogd6HD4aR6m в ней нету возможности изменять текст…
Как мне сделать его таким как на вашем скриншоте ?
3. Версия темы у меня 6.1.2. http://joxi.ru/E2pxDR0CaGXn42 а вот версия Fusion builder похоже старая 2.1.2. http://joxi.ru/DmBj5WaTz4x9Mm
Почему не он обновился и как его обновить?
Я не Middle программист и не Senior, поэтому и купил Вашу тему, что бы сделать сайт имея базовые знания, но почему то всё не правильно работает.
Я пишу сюда уже не первый раз и получаю в ответ только ссылки на документы …
Можете чётко указать по пунктам, в этот раз, как мне устранить ошибки которые возникли после поддержки? Не высылая ссылок на документы …
Ведь я хочу сделать много сайтов на теме Avada, и если после истечения поддержки будут возникать проблемы, связанные с работой темы, а я не получаю от вас чётких ответов как их решить, то всё утрачивает смысл. Не может же тема нормально работать только во время поддержки?
Спасибо за понимание.
На вашем сайте написано что Layer Slider должен работать совместно с последней версией Avada, http://joxi.ru/brRoyVMHYO6y4m
И как приме поставлена интересующее меня Демо http://joxi.ru/J2bQoMnSGV5x9m но у меня Layer Slider не работает…
Hello @Frantsuz
The license is actually required for premium add ons and features so if you are looking to get them, you will need to purchase a stand alone license, more about this can be read here => https://bit.ly/2OZhJI7
For any other queries, As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Здравствуйте.
Прочтите пожалуйста ВНИМАТЕЛЬНО мои вопросы.
Услышьте меня!
Это ПРЕДПРОДАЖНЫЙ ВОПРОС, Я ХОЧУ КУПИТЬ ЕЩЁ НЕ ОДНУ ВАШУ ТЕМУ!
Я делаю небольшие и недорогие сайты и хочу работать с одной темой, в целя эксперимента купил тему Авада сделал на ней сайт и после первого крупного обновления она перестала работать как нужно.
Это меня останавливает перед покупками в будущем вашей темы. Я не могу писать в службу поддержки, прошло пол года и вы хотите для дальнейших ответом 42 доллара.http://joxi.ru/Y2LoOg7HQE8b6m а других путей я не знаю.
Считаю такой подход не правильным, потому что тема перестала работать в момент обновления и я не виноват в этом, вместо работы я должен писать вам много писем сюда и получать от вас ненужные мне ссылки.
Я склонен думать что тема работает и вы отвечаете ТОЛЬКО ПОЛ ГОДА, а дальше она ломается и для того чтобы вы помогли ее починить я должен ОПЯТЬ ВАМ ПЛАТИТЬ.
Так будет всё время? Тогда я не буду дальше покупать вашу тему. Помогите сделать то что должно работать по умолчанию, Я ЗА ЭТО УЖЕ ЗАПЛАТИЛ и я куплю ещё не одну тему Авада.
Пожалуйста, дайте здесь прямой ответ на мои вопросы.
Я БУДУЩИЙ ПОКУПАТЕЛЬ и хочу получить ответ на вопрос, который меня беспокоит после первой покупки, что бы понять насколько надёжно сотрудничество с вами в дальнейшем.
Продублирую вопросы для удобства:
1. LayerSlider у меня не работает ВООБЩЕ, просит ключ активации http://joxi.ru/zANoXENH6jZeWr которого у меня нету, его нужно покупать…. Мне не нужны ПРЕМИАЛЬНЫЕ функции LayerSlider, нужна базовая его работа. Как мне его теперь активировать?
2. Редактировать текст я не могу, у меня есть форма написания текста по другому http://joxi.ru/a2Xogd6HD4aR6m в ней нет возможности изменять текст…
Как мне сделать его таким на вашем скриншоте?
3. Версия темы у меня 6.1.2. http://joxi.ru/E2pxDR0CaGXn42 а вот версия Fusion builder похоже старая 2.1.2. http://joxi.ru/DmBj5WaTz4x9Mm
Почему Fusion builder не обновился и как его обновить?
Судя по написанным здесь комментариям, после обновления не у одного меня проблемы с сайтом. Значит проблемы есть.
Пожалуйста помогите их устранить БЕСПЛАТНО так как в ошибках работы темы после обновления нету вини покупателей у которых вышел срок поддержки.
Спасибо за понимание. Это наверное восьмое письмо сюда и ни одного конструктивного ответа от вас…
Hi
1) For layerslider, It would be difficult to assess/advise on the issue via the comments section. We have released update for the layer slider. Please backup you site and update once again
2) I am unable to understand your issue your.
I would request you to please perform some basic diagnostics
-) Can I please request you to disable all third party plugins except Fusion builder and Fusion core and check if the issue still persists
-) Please disable any child theme and switch to the parent theme to check if the issue is resolved
-) Ensure that you have no system values showing in red. You can check this by going to WordPress admin panel dashboard > Avada > System status. Please do ask your host to adjust any values that you see in red
-) I would request you to please clear the cache from Theme options, by going to WordPress admin panel dashboard > Avada > Theme options > Advanced > Dynamic CSS and JS and click on “Reset fusion caches”, Screenshot here. Please clear all server and browser cache post this and re-check the front end of your site in an incognito window
-) Finally, please do ensure that you have all theme and bundled plugins updated to the latest version
3) The Fusion builder is on the correct version
Thank you, Shaminder
Здравствуйте, Шаминдер.
Спасибо за ответ, давайте в том же порядке.
1) Для прослойки слоя, было бы трудно оценить / дать совет по этому вопросу через раздел комментариев. Мы выпустили обновление для слайдера слоя. Пожалуйста, сделайте резервную копию своего сайта и обновите еще раз.
Ок. Сделал помогло LayerSlider заработал. Проблема решена. Спасибо.
2) Я не могу понять вашу проблему вашей. Я бы попросил вас выполнить базовую диагностику:
Я догадываясь что основная проблема состоит в том что у меня старая версия Fusion builder //joxi.ru/V2VoJQlHKkMwMA и я не знаю как его обновить. Из этой проблемы вытекают основные мелкие проблемы, так у меня не правильно отображается окно написания текста http://joxi.ru/Y2LoOg7HQEbxpm
-) Могу ли я попросить вас отключить все сторонние плагины, кроме Fusion Builder и Fusion core, и проверить, сохраняется ли проблема.
Отключил, все плагины кроме Fusion Builder и Fusion core мелкие проблемы остались, например не правильно отображается окно написания текста. http://joxi.ru/Y2LoOg7HQEbxpm
-) Пожалуйста, отключите любую дочернюю тему и переключитесь на родительскую тему, чтобы проверьте, решена ли проблема
Подскажите пожалуйста как это сделать? Я не ориентируюсь в этом, желательно скриншотами.
-) Убедитесь, что у вас нет системных значений, выделенных красным. Вы можете проверить это, зайдя в панель администратора WordPress> Avada> Состояние системы. Пожалуйста, попросите вашего хоста настроить любые значения, которые вы видите красным.
Здесь всё нормально, красным ничего не светит, проблем нету. http://joxi.ru/Vm61EqMHjv1OXr
-) Я бы попросил вас очистить кэш от параметров темы, перейдя в панель управления WordPress> Avada> Параметры темы> Дополнительно> Динамический CSS и JS и щелкнув по «Сбросить Fusion Cache», снимок экрана здесь.
ВЫ НЕ ПРИКРЕПИЛИ СКРИНШОТ, ТОЛЬКО НАПИСАЛИ, ПРИКРЕПИТЕ СКРИНШОТ ПОЖАЛУЙСТА.
Очистите весь кеш сервера и браузера, опубликуйте это и повторно проверьте интерфейс вашего сайта в окне инкогнито. У меня этот путь отображается по другому, это он? http://joxi.ru/823XM1JHD8g6JA и http://joxi.ru/YmEodROHJMvwOA сюда нажимать?
-) Наконец, убедитесь, что у вас все темы и связанные плагины обновлены до последней версии.
Не обновлен Fusion Builder http://joxi.ru/823XM1JHD8ggWA Как его обновить? Спасибо за ответ. Подскажите как обновить Fusion Builder в нём вся проблема.Hello @Frantsuz
It is not possible to respond to all of your queries here in the comment section, I wanted to send an email to you but can not find any account associated with this username, can you please tell me your email or the username from which you have a support account with us and we will get back to you there.
Thanks
-Ammar
Здравствуйте.
Вот мой email: b.shcherbina@gmail.com
Вот имя пользователя на https://theme-fusion.com/support/account/ b.shcherbina http://joxi.ru/1A5k0NgCGby5Ym
Жду от вас письма.
Hello @Frantsuz
Thanks for the details, I am sending an email to you right now.
Thanks
-Ammar
hi. i bought three avada theme 2019. so i used one support ticket last year.
i have thought that i can use 2 remained support ticket later. so today, i inserted second code in the “Your Registered Purchase Codes” on “https://theme-fusion.com/support/account/”.
but your hamepage said to me that i already expired the day.
i think it is not fair. can i use 2 support ticket? I could have bought it later.
i really regret buying those three avada theme at the same year…
can you help me? i want to use other support ticket…
Hello @moonloveact
Your account have total 30 support tickets and not 2, regarding the support extension, the rules for that are actually set by ENVATO, Please see this Envato help file on how to extend your item support -> http://bit.ly/1LQ4hvJ
Thanks
-Ammar
Hey there. I use all of “Thrive Themes” plugins except the Theme from Thrive. Do you know if there are any conflicts with Avada and the Plugins from Thrive Themes?
Hello @Dashmaster
We have not officially tested Avada with any other theme’s plugins so can not provide you with a solid response here regarding this I am afraid.
Thaks
-Ammar
So now I have to create a token giving access to “View Your Envato Account Username, Download Your Purchased Items, List Purchases You’ve Made and Verify Purchases You’ve Made” to my client and any other people that manage the website in order to register the theme? Why on earth is that? Can I add the token in order to update the theme and then remove it until the next update and so on?
Hi there
A token key is generated and used to register the theme, securely, to allow for theme and required plugin updates to be aggregated to the install. Once registered, do not deregister it by removing the token key, this defeats the intention behind the registration and will not notify you of updates etc.
There is zero personal information associated wth the token key.
Thank you kindly, MB
Hi, are there any problems with the galleries since the last update? All my galleries only show one image or images that lie on top of each other on the thumbnail grid
Hello @Andreas67
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Since the latest update the theme or any of its parts is adding a weird json faq Schema on custom taxonomies made for custom post types.
<script type=”application/ld+json”>{@context Post Type Title I typed is here”,acceptedAnswer Post Type Title I typed is here”,acceptedAnswer”:”“}}...... etc
The thing is, when Fusion Core is deactivated things return to normal. This wasn’t happening in the previous update so please check this out.
I’m starting to get a bunch of Missing field “acceptedAnswer.text” errors on Search Console because of this, and that may be happening too to any other person using the updated version of Avada that was released a few days ago.
Rolling back to the previous version until it’s fixed.
Hi
Thank you for the details. We will make the necessary checks at our end and if any issues are seen then we will be adding a relevant fix
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Two more bugs found since updating to 6.2..
1) All fusion buttons in post and pages editor are black text on black background unless selected in which case they are still white text..
2) the Feature Image no longer works. You can click on it, you can select an image but it does nothing…
Regards
I can confirm that by disabling the Fusion builder plugin Wordpress Feature Image does work again!
Hi
Can we request you to please create a ticket for the issue. We do see that you have mentioned previously about a plugin conflict. Our team can make detailed check of the issue via you added support ticket
Please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Please fix sidebars issues on blog archives and search pages. I applied all the patchers but it is not working properly.
Hi
Can you please add in a support ticket and we will certainly check this further for you. It would be difficult to assess/advise on the issue via the comments section. We would request you to please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Please see this video.
https://youtu.be/Na-V0BIhNl4Hi
Thank you for the video. We would making relevant tests at our end and if there is any relevant issue then we will be adding the necessary fix via a patch or update
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
417602 patcher fixed this problem, but the same problem remains in search page.
All my updates are going smoothly for 7 Avada themed sites. Curious, think one day you will be able to multi update all the patches (7 came in overnight) with one click like Word Press offers for multiple plugin updates? Thanks!
Hello @Dubman2012
We are glad to hear that you are a loyal customer of Avada, regarding the bulk patch application, it is actually a good idea and we will see if this is a possibility, we appreciate all feedbacks and suggestions.
Thanks
-Ammar
Hello, I’ve been using the Events Calendar for a while, with no sidebar on event archives. After applying the latest Avada patches, an empty sidebar appeared now on the events archive. Am I the only one with this issue ? If not can you fix it ? Thx !
Hello @orgaphenix
The patch is supposed to fix the sidebars for all the post types, please make sure that if you do not want to see them, you have disabled them from Theme Options, if you are still seeing the issue please open a support ticket and our team will gladly look into this for you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
hello, how do I activate the function so that the sticky header is shown only when scrolling up?
Hello @alejotrigo
That is not a possibility right now, the sticky header will stay active through out the complete up and down scroll actually, if you need further assistance with this please open a support ticket and our team will gladly assist you.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
really? That nonsense does not have it as an option? It’s very basic. Any theme has that option. You are not the best selling Theme?
Hello @alejotrigo
It is not nonsense actually, this is a design decision, however we welcome all kinds of feedback and suggestion and request you to please send us yours via our feature request section here => https://bit.ly/38wFOha
Thanks
-Ammar
Hello! I tried to register for support on your website, but didn’t receive any e-mail. Can you help me? Thanks
Hi there
The information has been resent, please check your email inbox again.
Thank you kindly, MB
Hey Guys
After fusion patcher the category page does not open anymore. I can not go to the category page on my dashboard or live website. here is the website neredekalinir-oteller. com
Hello @gezicenga
I have just checked this and the product category page is working all fine and good for me without any issues, => https://share.getcloudapp.com/bLum6PkL
Can you please double check and make sure this is not due to any 3rd party plugin that you are using, if however the issue persists please open a support ticket and our team will get back to you very soon.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hey Ammar
Never needed to open a support since 2016. this my second website and it did exactly happened after patch and it was causing css probllem. I remove autoptimize plugin it worked and then i start to use litespeed and it does not work anymore. Yeah it is beacause of the plugin but there was not issue before until patch shows up. So Should i just not use the any 3th part plugin ? that’s your solution without support ticket ?
Hi there
No, that is not what Ammar said or implied. Please read his reply again.
I checked our support queue and spoke to our developers and we have not had a conflict with the Litespeed plugin since the release of 6.2, therefore your installation will need to be checked.
We have reached out to you via support, check your email inbox and reply back accordingly.
Thank you kindly, MB
Hello and congratulations on 6.2 release and the new theme builder. I haven’t been using Avada for a while and the new builder looks very promising. However, I remember that I was disappointed for how Fusion Builder treats multi column layouts in a way that it was impossible to collapse 4 column layout to 1 column layout with 2 column layout in between (desktop 4, tablet 2, mobile 1). All multi column layouts built with Fusion Builder used to collapse to one column at one given point which wasn’t always ideal (typically for 4+ columns). Are there any changes planned in this regard? Also, are nested columns still treated as a special object without being able to create multiple levels of nesting?
Hello @szmigieldesign
We are happy to hear that you like our latest update, regarding the column layout our mobile layout works the same way it used to work with 1 column layout on responsive mode and the nested columns can not have more nested columns inside them at the moment.
Thanks
-Ammar
Are there any plans in giving users more control on responsive layouts?
Hi there
Yes there is, it is something that is in our developmnet queue. Historically, and because mobile viewports vary so much in terms of how much you can actually view on the screen, it is a design decision on our part to automatically have columns cascade as they do.
Thank you kindly, MB
Hello There
We are open to suggestion and feedback from our customers, please do send us yours with complete details here => https://theme-fusion.com/contact-us/ and we will gladly consider this depending on further requests.
Thanks
-Ammar
