Hi there,

If you need to use the theme on more than one domain than you will need to purchase another theme for the other domain. If you do want to transfer your theme to another domain then you can check our article about it here.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

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I tried to unregister one domain to use on another but I couldn’t

Hello,

Please submit a ticket on our helpcenter and include your purchase code. One of our support agents will help you with this.

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I have another problem that the mouse scroll aslo doesnt work on the loaded demo

Hi there,

Thank you for reaching us!

Please check our article about how to import demo content here.

And since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Please note that once testing this on our local installation we do not have any white space once the Side Area is closed, so I would kindly ask you to check if you possibly have any 3rd party plugins that might cause some theme issue, as we can not guaranty compatibility with these plugins as they have not been tested with our theme. Also please check if you do have the latest theme version. You can check our tutorial about how to properly update the theme here.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in! Please note that according to regular licence you have purchased our theme can be installed only on the one website. You can read more about it here

I hope this helped a bit and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! You should know that you can always check our landing page for all our demos that comes with the theme. As well as try to think out of the box as any demo can be edited so you could make any of the demo edited to suit your needs.

I hope this helped a bit and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

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ok thanks!

Hi there,

Glad we could help!

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Any update on the same?

Hi there,

I am sorry to hear this. However there has been an update of the theme released last Friday so please check if you do have the latest version of the theme and its plugins. You can check our tutorial on how to update theme. As well as if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help. That way our support team can investigate the issue on your end and help you.

Thanks.

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Hi there,

Thanks for your suggestion as it really means a lot to hear our customers needs. Thank you for sharing and you should know that it is noted and passed to our dev team!

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No problem. Noticed this was an issue when running and SEO audit. Thanks a lot!

Hi there,

Glad we could help!

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I just purchased this

Hi there,

We would appreciate if you could submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for using our theme and we are sorry that you feel this way, however we do need to point out that according to regular licence you have purchased our theme can be installed only on the one website. You can read more about it here.

Thanks.

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Hi there,

You may find Linea Icons overview here and also do note that if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks

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Hi there,

Thanks for taking an interest in our theme! You can for sure use our theme to build your website as it is very easy to customize and you will be able to edit the content to your needs. You do as well have the option to set any of the title within our themes settings. Do let us know if you have any additional questions anytime.

Thanks.

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Hi there,

I would kindly ask you to try to disable Page Transitions in Qode Options > General, as it might be that there is a conflict between Elementor Plugin and Page Transitions functionality. And if you somehow do use Elementor and WPBakery plugin at the same time, please try to use only one of those plugins and have one activate and the other deactivated. As well as I would kindly ask you to check if you have the latest theme version, so please update the theme according to our article here as there has been a theme update released on last Friday.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest in our theme! Well, we can not guaranty that it will work as these are 2 different themes. Our theme comes with our themes shortcodes which will work once our theme is active for sure. However if you do use some other theme that does not have our themes shortcodes they will not be displayed as they do with our theme. Both themes do use WPBakery, but I am sure that both themes has their own shortcodes. So we advice you to use one theme. Also within Bridge theme there is always a possibility to combine different content from our themes demos as you can see here. We hope that this helped and let us know if you have any additional questions.

Thanks.

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Hi there,

Thanks for taking an interest in our theme! Do note that you can for sure customize the theme and you can place your URL in the boxes the way you wish for sure. Our theme offers a lot of Options that you can set to your needs, both Global Options and Page Options as well as you will be able to change the content on your pages to your needs. You can check our video tutorials so you can get a better grip on how the theme functions and what possibilities you do have with the theme. Do let us know if you do have any additional questions and we’d be happy to answer them.

Thanks.

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Hello,

Thank you for reaching us

You can modify the width of side area with the CSS code below. Apply it from Qode Options > General > Custom Code > Custom CSS:

.side_menu {
    width: 500px !important;
    z-index: 9999 !important;
}

This will be the end result >> https://prnt.sc/r93cf3.

Hope this helps

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great. thanks so much. it worked!

Hi there,

Glad we could help!

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Hello,

Thank you for reaching us

Send us an email at helpcenter@qodeinteractive.com and include your purchase code. Our agents will investigate.

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please let me know the subdomain. i need to know

Hello,

Thank you for reaching us

Please submit a ticket to our forum and include your purchase code. One of our support agents will assist you.

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Hello,

Thank you for the purchase

Unfortunately, the Proofing Gallery module doesn’t exist within the theme. You can try to add the Proofing Gallery with some 3rd party plugin from wordpress.org:
https://wordpress.org/plugins/search/proofing/

If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.

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Hello,

Thank you for reaching us

Please be more specific about your question, and include a more detailed explanation.

We inspected your website and there are no errors in the console view that are theme related. Take a look >> https://prnt.sc/r8vtwz. As you can see, they all are from some Slider Revolution extensions, so try to disable all 3rd party plugins and try again.

Keep us updated on this

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ok, i try I have version of po in spanish if you want?

Hello,

As we stated in our previous reply, you can try to disable all 3rd party plugins and test again.

We see that your support period has expired and what you’re asking is defined as a support request.

Therefore, we would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can investigate from the back-end.

Thank you in advance!

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Hello,

You can combine as menu different demos as you want, as long as it is on one website (domain). Take a look at the video tutorial on that subject:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002758377-How-to-Combine-Pages-from-Different-Demos-of-the-Bridge-WordPress-Theme

If you need a more detailed explanation regarding the Regular License, you can take a look at Envato’s license policy on the link below:
https://themeforest.net/licenses/terms/regular?_ga=2.267491468.36936373.1582791124-1405663370.1580891812

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i dont need to combine pages. I want to use it for my other domain. If every time ill have to buy it then whats the use of buying theme. This is totally rubbish. It just a way to earn more money by making people fool.

Hi there,

Thanks for using our theme. You should know that once you purchase a theme you will need to register it in order to get full advantage and to be able to access the updates for your site. By Envato regulations with regular licence you can only use your purchase code for one site, and it has always been like this. You can read more about it here

Thanks.

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