19067 comments found.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, if I buy the theme, even though it has hundreds of templates, can I only activate one template? can I only use 1 template for 1 project?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Dear, How can I import mechanic3 slider? https://prnt.sc/r9f591
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hi, I did install mechanic3 prebuilt site. But there was no mechanic3 slider. Please check my screenshot https://prnt.sc/r9f591
We saw your screenshot. However, we can not agree that slider wasn’t there. Slider, might not import if you did not followed the steps during demo import. We are pretty sure that you did not installed Slider Revolution before the demo installation and that’s why slider is missing now.
In such case, you should do the import once again but this time during the import, choose the slider only.
Thank you. It works
You’re welcome 
Is BeTheme ADA or WCAG friendly or compliant?
Hey,
BeTheme has been made as friendly as possible for anyone. We use alternative texts for images, pick up colors carefully or used headers to structure content. However, it is pretty hard to say if theme is ADA or WCAG fully friendly or not because we noticed that some agree that theme is well written while some says there are still things missing. That’s why, we do always recommend to check yourself if theme has all features you are looking for. If something is missing, just send us private message and we do always add such suggestions on our “todo” list to add them while future updates.
Best regards,
Muffin Group team
Hey, I used license on test site. Then deleted all site files, db and forgot to unregister the license. Now I need it on working site but theme asking me about unregistration. How I can solve the trouble ?.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thanks a lot ! It works
You are welcome!
Hi, is Muffin Builder a visual page builder like Beaver Builder or Divi? Can we test drive a demo of Muffin Builder somewhere?
Hey,
Muffin Builder is more back-end builder. We do not have any version for tests but if you will navigate to theme documentation, at the very bottom, you will find tutorial video about Muffin Builder
Best regards,
Muffin Group team
Hi, if my support is expired i cant updated the theme? I mean, i cant updated the theme or install any plugin. It is because i dont have support active?
Hi,
no, you are wrong. Support has nothing to with the theme or plugin updates. Those are lifetime and are independent of support.
Since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
According to theme, if currentversion is older than 20, you have to update it manually. The best way to do this is:
1. Go to your FTP and remove whole /betheme/ folder.
2. Later, download latest version from Themeforest, unpack and upload latest version via FTP as well.
Above 2 steps are all you have to do to update theme to it’s latest version.
Since now, you can easily do all future updates via Update to [version number] button which is just under the Be logo on the right side under BeTheme > Dashboard section.
Best regards,
Muffin Group team
TranslatePress plugin compatible?
Hey,
we did never used this plugin so can’t confirm if is compatible with BeTheme or not, sorry.
Best regards,
Muffin Group team
Hi there i want to create an ecommerce website and i think about using ur theme wich looks really amazing by the way but i nedd to know one thing about the payment methods that the theme offer cause i wanna sell items online thaanks.
Hey,
BeTheme is fully compatible with WooCommerce and because payment methods are the part of WooCommerce plugin, more details about them, you will find in its documentation.
Best regards,
Muffin Group team
Please help,
I have bought these themes for quite a long time. At that time I licensed the license to the web hugosbarber.id
but the web is no longer active, and the domain name is also no longer accessible.
can i use these themes for my other website. I can’t remove licenses from the old web.
thank you
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, I have purchased the theme and wanted to register myself for the forum, however when i try i get the message that my support has expired and that i cant register. Why do i have to have a support active to be able to have access to the forum?
Hi,
please send us your forum account registration request privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can help you with your issue. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Quick question : How do i add pop up link to the image.
[button title=”View Our Price List” link=”” align=”” icon=”” icon_position=”” color=”theme” font_color=”” size=”2” full_width=”” class=”” download=”” rel=”” onclick=”“]
Exmaple # When i click the link on the button , it should pop up the image. Please advise. thanks
how to change main backgound? cant find this option. for example i installed taxi theme, but if i change background image in general tab, its not change anything
—ok, i found the right place. background must be change in page section
Thanks for the update, happy to know you’ve found it
I feel so dumb but I can’t find where to add the testimonials so I can showcase them in my home… can I get some help?
Hey,
you can add testimonials under Testimonials section that is on the left hand side in main WP dashboard menu.
Best regards,
Muffin Group team
Looks like I don’t have that section… What can I do?
https://pilotaje.cl/wp-content/uploads/2020/02/Screen-Shot-2020-02-27-at-12.04.07.pngIf you don’t have it in the menu, please check if you did not disabled it under BeTheme Options > Global > Advanced > Theme Functions section.
Hi, I just checked and it was disabled, thank you!
You are welcome
hi, i have a problem with the purchase code. I uploaded betheme on a site, but appear an errore that says the code is on another site, where i deregistrer theme e removed it from there. how can i fix it?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Guys
Anyone know how to change the default client logo size in BeTheme?
Thanks
Chris
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Dear Team, I need to make the height of the Prim Nav Background higher and the line height smaller. Do you have the css for this?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
i found a different solution. Thanks! 
Great, thanks for the update!
Dear Team, I need ul bullet points in black AND in white – depending on the background I am using every time. So it is not helpful to just replace the existing black bulletpoints with white one. Do you have a better workaround?
Hey,
yes, we have better solution. You can write custom css according to classes. Just create for example black & white classes and according to them, type css under BeTheme Options > Custom CSS & JS > Custom CSS section.
Best regards,
Muffin Group team
do you have the css code for this, please?
Yes, we can prepare such css. In this case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Hello, how can I increase the font of the texts, only for the mobile version?
and where I change the writing “before ” and “after” ?
Hey,
there is only one option that decrease fonts on mobile automatically and you can find it under BeTheme Options > Responsive > General section. However, if you want to set own sizes according to @media screen size, you have to do it with custom css.
According to your 2nd question, you can do it under BeTheme Options > Translate > General section.
Best regards,
Muffin Group team
Hi, I can not find the option to create a table, I try to “add item” and to look for this option, but still I cano not find it, could you tell me how to add a table?
Thanks
Hey,
to create table, you have to use shortcode. For more details, please check https://themes.muffingroup.com/be/theme/shortcodes/typography/#table
Best regards,
Muffin Group team
