19038 comments found.
Hi,
I was using Muffin page builder and there’s a problem with video element. The video is not showing on HTTPS because the video was HTTP. Please see this screenshot. https://prnt.sc/rid12e
Please help me how can I replace the HTTP to HTTPS so the video will load on the website.
Thank you.
The same case with the Font. It was loaded in HTTP. Can you guide me how to change it? Thank you.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Where to paste tag manager? Head and Body?
Theme Options > SEO….......... ok
Hey,
yes, you can put it into one of the fields under BeTheme Options > SEO section.
Best regards,
Muffin Group team
i have ask for refund many time. every time fill form link came. i have fill the same twice but not refund initiated. One Week is passed
Hey,
please send us request privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can help you. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello! For the HOME page, I want to remove the sidebar. It is on all the other pages, and that’s what I want, but the home page needs it removed. Is there CSS to address the home page only? The site is many pages and it would be so much easier to have CSS to remove it on the one page (home) rather than manually change multiple pages. Thank you!
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Sure, here you go: https://www.southpointevet.com/
Thank you. So, to remove sidebar from homepage only, you have to use the following custom css:
.home.with_aside .sidebar.columns {
display: none;
}
.home.with_aside .sections_group {
width: 100%;
}
Thank you so much! Worked perfectly!
You are welcome 
Can I get some help? My short code for the popup is not working, I even copied the example from the documentation and the first link/button does appears but when I click it I have no response, there’s nothing popping up.
Im working on this page: https://pilotaje.cl/nosotros-cnp-centro-nacional-de-pilotaje – I have the linkedin button and at the side I want a button where you can have a popup of their curriculum
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi,
Is there a way to change icon background color in flat box ?
it takes its color from content theme color, so is there a css code to change the icon background in flat boxes from custom css ?
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
The website is closed by maintenance plugin so you can’t see the page, all what I need is a css code to add in the custom css field in theme options to change the icon background color for the flat box, so please help me to do that
I found the way, thanks you 
Great, thanks for the update!
I’m unable to update the theme to the latest version. Says no files exist.
The package could not be installed. The package contains no files.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Thank you. How do I send you access? I already deleted the other site.
sent through your contact form
We will respond as soon as we check.
any update?
We’ve replied on your message on 18th of March at 8:49AM. So please check your inbox.
I have an issue with the theme. I am changing the site for my client and I made a lot of green/main sections. The issue is, after some number of them the next ones just act wierd. Like some things are not working (eg. full-width option or parallax positioning). That should not be happening…
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
You mean an admin account for wordpress?
Yes, indeed.
Hi there, great theme, I have this running on various websites and love it !! However, one client has run some SEO reports on this theme and its stating the mobile menu Tap targets are too close together. The current size is 200pxx40px and should be a minimum of 48px. Is there any ccs code that can be added to easily change this please. I look forward to your response. Keep up the good work.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I want to buy a theme from you. I wanted to know Heder Modern, can I make the background semi-transparent? An example as on this site https://www.moldcell.md/
Hey,
unfortunately we do not have same type of header style included into theme yet.
Best regards,
Muffin Group team
Hey, I am using the Copywriter prebuilt site, and have been trying to find a way to change text on the top slider of the home page. Can you guide me how to do that?
Hey,
this text was made with Slider Revolution so you can customise it with Slider Revolution plugin which is included into theme.
Best regards,
Muffin Group team
Thank you. Also on the Contact Us page, I would like to set the map to a normal map with pointer. Is there a way I can get that without a google API? Please suggest.
Google maps requires api key and there is no way to put the map without that key.
Thank you. I have added the G Maps API now, however need to show 2 locations on the map. We have one location in UK and the other one in India. Is there a way I can show both the pins on the map?
Yes, you can do this. For that, you have to use Map Advanced item.
Hi, can you tell me how can we customize the secondary menu items size.
Regards, Shawn Muller SEOnumber1.com #1 Digital Marketing Agency
Hey,
please send us link to page where you would like do this and tell us what size you want to customise exactly.
Best regards,
Muffin Group team
Hello I want your topic. But I want to know Visual Composer supports all elements of muffin bulder? That is, I can create Visual Composer with the same as with muffin bulder?
Hey,
the following screenshot https://prnt.sc/rhmpsn presents all Muffin Builder items that are compatible with WPBakery.
Best regards,
Muffin Group team
The theme has been working great for years, but something has bugged completely… I doubt I have support still but my header menu is suddenly not working for mobile devices on this page. Any idea why? It is made with the header builder.. removing the header builder does nothing, simply leaves me with no header!
Is this a known issue?
Thanks in advance!!
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Can you help with a minor issue with the submenu/dropdown? The submenu is quite a distance under the main tab and appears in the title bar. How can I decrease the distance so that the submenu/dropdown is closer to the main tab? The site is in development but you can see it here: https://prounderpressurecleaning.com/home-2/ As always, thank you!
Hey,
sub-menu is a little bit lower due to huge logo size. To move it up, you have to use the following custom css:
#Top_bar:not(.is-sticky) .menu li ul {
top: 70% !important;
}
Best regards,
Muffin Group team
THANK YOU! That resolved the issue. As always, great theme, great support!
You’re welcome
Hi,
I’m looking to have the main navigation show only top level (primary) pages. When you click into a section the sub navigation/second level will then show. Is this possible with the theme?
Each sub navigation would change depending on the section of the site you are in.
Thanks.
Hey,
please send us link to website where such feature is so we can make sure we are thinking about the same.
Best regards,
Muffin Group team
Hi.
I have added Author bio in user profile page but on post detail page it is not showing.
Could you please guide me how to enable it
Thank you
Hi,
please make sure you’ve enabled Author Box option under BeTheme Options > Blog, Portfolio & Shop > Blog section.
Best regards,
Muffin Group team
Dear Team,
Pre-sales question. Do we have any option to add 5 menu’s in one side and 4 menu’s in other side for the following header layout.
https://themes.muffingroup.com/be/foodtruck/Please let me know so that we can proceed further.
Hey,
if you mean different number of menu items on each side, then yes, you can have 5 menu items on one side and 4 on the other side.
Best regards,
Muffin Group team
Hello,
I have inspect the menu structure and added one menu in the above link and the 5th menu has moved to bottom and menu alignment broken.
https://imgur.com/a/Vvb91JGPlease find the screenshot
The menu item may go down if there is not enough space to put it in same line with logo and other menu items. It depends on screen size, number of menu items and logo size. Width of the header is not infinite so what you noticed is the most proper behave.
What you can do for example is decrease padding between menu items and it would look like https://snipboard.io/FohrK6.jpg or you can increase the size of each menu side but in this case, logo have to be much smaller.
Hello, I have installed the webdesign theme but I cannot see the zip file for the rev sliders, there are some zip files in the file named slider revolution demo, but which zip file is for the webdesign theme? can you please let me know how to install the slider ?
Hi,
since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
However, if you already imported pre-built website and don’t have slider, means you did not installed Slider Revolution plugin before the demo import (there is an information during the import process, which plugins have to be installed first). In such case, you have to go thru import process once again but this time import slider only.
Best regards,
Muffin Group team
Pre purchase question:
When you enter the below site (select live the experience button) they have full page scroll effects that flick between each full page rather than scrolling. Could you please advise if this can be achieved with your theme?
http://www.thebestreason.gr/en/Thanks
Hey,
we are sorry but we do not have such feature included into theme.
Best regards,
Muffin Group team
