1954 comments found.
Hey, how can I configure the search to also search for attributes, not only for products? For example, I want to search for “blue” and display any products with the attribute “color->blue” assigned. Btw I’m super happy with your template so far!
Hello,
Unfortunately, this is using the default search function of WooCommerce and it doesn’t support to search by attribute. We will try to improve it in the coming updates.
Thank you
Hi, really nice theme! I want to change language theme from English to Vietnamese. I can use this file sober/languages/sober.pot Can you guide me?
Hello,
You can use Loco Translate plugin to translate the theme or plugins. Please follow this document to translate your website.
http://docs.uix.store/sober/#/translate/loco-translateThank you
Thanks for your help. I have another problem, how do I change the font that supports Vietnamese?
You can change the font in Appearance > Customize > Typography. If you need more assistance, please open a ticket on the support site. Our supporters will help you.
Thank you
Hi there. Please give me info, is it possible to add GALLERY for Variable Products? As we see, there is not any options to add additional gallery for variable products. Only possible to add single (1) image. Thanks
Hello,
By default, WooCommerce support only 1 image for each variation. There are some plugins to add more images to variations, but unfortunately, this theme doesn’t support them.
Kind regards
I’m trying to update the theme, but I’m getting this error: An error occurred while updating soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Running WordPress 5.3.2 and Soledad 7.2.3.
Hello,
If seems zip file is broken. Please follow this document to update your theme.
http://docs.uix.store/sober/#/update/update-themeThank you
Hello, we have implemented the theme on the website: https://astrocollection.net/ It is superbly done and helped me to restore my data. Thanks.
Hello,
We’re sorry but we’re not really get your idea. The theme on your website is not Sober. Could you please describe more about your question?
Thanks
Hello, excuse my English. I was unable to change the order of items on the products page using:
remove_action (‘woocommerce_single_product_summary’, ‘woocommerce_template_single_excerpt’, 20);
add_action (‘woocommerce_single_product_summary’, ‘woocommerce_template_single_excerpt’, 70);
How else can I do it?
Hello,
It requires to use a custom code to achieve it. Please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.com/Thanks
Before I buy will these bugs with the cart and product layout be fixed?
https://ibb.co/kcFksjK https://ibb.co/B4tZDP6Using a laptop & firefox
Hello,
Thank you for your feedback. This is a problem on high resolution screens. We will fixed it in the next big update of the theme.
Thank you
Hi, Google Search Console sent me a warning saying “data-vocabulary.org schema deprecated”. Is it possible to update the theme in order to replace data-vocabulary with schema? And I would also like to know if you have finally been able to set the Product Gallery Auto-height to work on apple? Kind regards
Hello,
Thank you for your feedback. Could you please provide some screenshot of the warning for deprecated schema? We will test if it comes from the theme or plugins.
We’re finding a solution for the auto-height issue. It related to the carousel script and we don’t want to break all carousels in the theme. At this moment, we haven’t found a complete solution for it. We will try to improve it asap.
Thanks
Hello,
You can find all the details of the problem data-vocabulary on these pages: - https://magecomp.com/blog/fix-data-vocabulary-org-schema-deprecated-error/ - https://meetanshi.com/blog/fix-data-vocabulary-org-schema-deprecated-error/
According to Google, the modification must be made before April 6, so please do so soon!
Regarding my request for the auto-height issue it’s been 5 months that I wait for you to find a solution … I’m starting to despair!
Thank you
Thank you for your sharing. We will test and update the theme soon.
Hello, it’s April 9 and as I told you, google no longer takes into account data-vocabulary since April 6. No update has been offered since my last message to resolve this problem. We are therefore penalized by Google because you are not reactive. I’ve been waiting 5 months for you to solve the problem with the product galery auto height and now another problem is added to the list of unsolved. Thank you for doing the necessary for your customers!
Hello,
We’re sorry for the delay. We did fix it in the code. We’re fixing other issues and will include them all in the next update. Therefore it will be delayed a bit. But we’re almost there, the new update is going to be release soon.
Kind regards
Hello,
Unfortunately, this theme can supports the currency switcher on Header v3 only. You can check this document for information.
http://docs.uix.store/sober/#/header/headerPlease open a ticket on the support site if you need more assistance.
https://uix.ticksy.com/Thank you
Hi, really nice theme! Is it fully compatible with Printful and other POD integrations?
Hello,
We didn’t test this theme with any POD plugin. So, we can’t sure about the compatibility.
Kind regards
Hi, just wondering if theres any news on the elementor integration, still my favourite theme thanks!
Hello,
We’re sorry but we’re still working on it. It takes more time to complete then we estimated. But we’re working hard and will try to release it asap.
Thank you
Hi, Regarding the accordion, once the element is expand, it doesnt collapse once i click back on the minus sign. It only expands once i click another element any help?
Hi,
Please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.com/Thank you
Hi, It is a marketplace theme?
Hello,
Unfortunately, this theme is not designed for marketplaces. Even it can work properly with marketplace plugins, but it is not optimized for them.
Kind regards
I can’t get the shop toolbar to work.. My products also looks pretty much standard woocommerce without any hover buttons and such. Do anyone know whats wrong?
Hello,
It seems a plugin on your website conflicts with the theme. Please open a ticket on the support site and provide your website address. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
Done a support ticket. And nope.. Running your theme and your suggested plugins only. Just don’t want to add the whole demo content. If I do, it works but not if I want to config the pages myself.
Our supporters will check it and answer your ticket soon. Importing the demo data is optional, you don’t have to do it if you don’t want.
I can’t get Access token for Instagram. See screenshot: http://prnt.sc/rhjut1 Hot do I fix it?
This website doesn’t work in general – https://tools.uix.store/
Hello,
Please use this URL to generate Instagram Access Token.
https://tools.uix.store/instagram-access-token/Thank you
It doesn’t open, loading stopes and I get error like: This site can’t be reachedtools.uix.store took too long to respond
We’ve just tested it again. The site is accessible normally. Please try with another browser.
Thank you
Doesn’t work in any circumstances. I tried another briwser, Tor, VPN and so on – nothing helps. How can you help me get token another way? Can you get the token and send it to me? Page is this one: https://www.instagram.com/confidance.az/
We have to login to your Instagram account to get the key. Please open a ticket on the support site and provide this credentials. Our supporters will help you.
https://uix.ticksy.com/Thank you
Dear Sirs, We have purchased your template http://demo.uix.store/sober/shop/ and installed it on our website: https://www.hogardcg.com/categoria-producto/para-puertas-del-hogar/
I need to customize this section, My Menu: Puertas del Hogar/Cerraduras digitales,
But When pressing Cerraduras digitales, I must put the following categories:
Para puertas externas/Para puertas internas/Para puertas de metal.
How can i configure this?
Hello,
Thank you for contacting us. Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
hi. just want to know if this theme supports Arabic? Thank you
Hello,
Yes, this theme does support RTL languages, including Arabic.
Kind regards
Thats great. so just before I purchase the template, do I need to purchase the WPML also or it comes with the bundle? Many thanks
Yes, WPML is not included in this theme (it doesn’t allow themes to do so). You have to purchase it separately. This theme is tested and fully compatible with WPML.
Thank you, I have just purchased your theme and WPML. Looking forward to your great support if needed
Please feel free to open ticket on the support site anytime you need our assistance.
https://uix.ticksy.com/Thank you
Hello, is the theme compatible with woocomerce 4.0?
Hello,
Yes, this theme is fully compatible with WooCommerce 4.0. You can update it on your website.
Kind regards
The theme runs slowly. All I did was installing the theme, importing demo 3, applied cloudflare and thats it.
It seems to load in around 5 seconds or so. I am using SiteGround as my hosting.
Hello,
Please open a ticket on the support site and provide your website address. Our supporter will help you check this issue.
Thank you
Hello,
Is it possible to have the instagram feed show at the top of the footer rather than after the footer widgets?
Many thanks,
Liam
Hello,
I’m sorry but at this moment, it is not possible without customize the theme a bit. The order of footer sections is fixed in the code.
Thanks
OK, is there a way to use the instagram feed separately? Like could I enter a shortcode for it with the extra content area at the top or even add it to the bottom of my page?
Huge thanks,
Liam
The theme can support to display it in the footer only. But you can use a plugin to display Instagram feed anywhere you want.
