Hello, @bill_ch,

You have set the Filters under Sidebar and by default Sidebar appears at very bottom after content and above footer on mobile version. If you want to change its position to very top, you can change it using simple Custom CSS given below and also you can change its position as sidebar popup on mobile version by turning ON this option: https://ibb.co/qMGFHz8 from Porto >> Theme Options >> General.

@media (max-width: 991px){
.column2-left-sidebar .main-content, .column2-left-sidebar .main-content, .column3 .main-content {
    -webkit-order: 2 !important;
    order: 2 !important;
    -ms-flex-order: 2 !important;
}
.left-sidebar, .right-sidebar {
    padding-top: 35px !important;
}
}

If you want to know anything else then please contact us via our support system with your site WP Admin Login details so that we will check and provide you the best possible solution for it.

Regards, P-THEMES.

Thanks!

Hello, @Elana,

Sorry to say that but this is not possible, Porto WordPress works on Bootstrap, and those columns build using Bootstrap so you have to override the Bootstrap classes for those sections using Custom CSS and then it will work for you.

You can try with the below given CSS by changing the values in the given code as per your requirements.

@media(min-width: 992px){
.left-sidebar, .right-sidebar {
    max-width: 20% !important;
}
.main-content.col-md-8.col-lg-6 {
    min-width: 60% !important;
}
.left-sidebar, .right-sidebar .pin-wrapper [data-plugin-sticky] {
    width: 100% !important;
}
}

Regards, P-THEMES.

Thank you! I change CSS, but in mobil design breaks – what to do? The location of the page Title is also changed

Hello, @Elana,

I am sorry but the CSS that I gave you above does not have any affect on mobile version of the site, because it is inside the Media Query which only works on minimum width of 991px devices and above not below it, and mobile screens are max 767px so this does not have any affect, If still you think this CSS is creating an issue for you then please remvoe it and do not use it, and contact our Customization team for paid Customization services or hire any developer.

Regards, P-THEMES.

I found the function in woocommerce-swatches.php. How do I override it in the child theme?

I forgot to say “please”. Hi, please & thank you!

Hello, @bappyr,

Thanks for your time to write your issue here, please contact your client and ask for the purchase code of the Theme and then with purchase code contact us via our support system here: http://portotheme.com/support
, so that we will check/verify and share the possible info with you.

Regards, P-THEMES.

Hello, @alexissatok,

Please edit the Porto Price Box element and change the Price as per your requirements as showing in this screenshot: https://postimg.cc/MnbGVT4c

Regards, P-THEMES.

Super you rock !

Hello, @uhceylan,

Really sorry for the inconviniance, but this is because of the very frequently Woo updates, we are trying our best, There is no other way.

Sorry for that

Regards, P-THEMES.

@PT-Support2

Hi, Can you provide information about the date of the update? You have specified the time in 1 week, but this time has already passed.

Hello, @uhceylan,

Sorry for the inconvenience, apologizing for it, actually our lead developer has serious health issues, he is recovering now and hopefully, he will be on desk in a couple of days, and then we will release the update, please try and understand and please be patience.

Thanks for your understand.

Hello, @FachuAzulgrana,

First of all, thanks for showing your interest in Porto WordPress.

Our Header Builder Feature has this Option by default, you can simply use those elements to show these icons under Header Builder.

Regards, P-THEMES.

Thanks for answering! The Whislist icon is linked to /cart. How can edit it and link to /whislist? Thank you.

Hello, @FachuAzulgrana,

After purchasing the Theme please contact us via our support system with your site WP-Admin Login details so that we will check and provide you the proper solution for it.

Regards, P-THEMES.

Hello, @stxvensoto,

Porto Documentation:

https://www.portotheme.com/wordpress/porto/documentation/

Porto changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Porto FAQ’s:

https://smartwave.freshdesk.com/support/solutions/folders/5000171807

Porto Video’s:

https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber

2. Search Comments Section: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399/comments

Porto has a Large Comments where many questions has already been answered. Please use the search functionality in this Comments to try find an answer to your question.

Regards, P-THEMES.

Hello, @Jo7DB,

We have recently added the latest Demo’s of Gutenberg and Elementor plugin in our latest update of the Theme, So if you are trying to Import the WP Bakery plugin Demo then please deactivate the Elementor plugin first and then try to Import the Demo and same as for Elementor Demo Import you have to deactivate the WP Bakery plugin, Otherwise, these both plugins will conflict with one another.

I hope it’s clear enough now, you can follow this video for Importing the Demo on your site:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Regards, P-THEMES.

thanks a lot ! I succeed with your advice

Most Welcome!!!

Hello, @RosaMaria_,

It is not disappeared, you just hide it and you can easily take it back again, Now if you hover over Porto you will find (Theme Options) and (Advanced Options) right, So if you click on Theme Options it will take you to the Live Theme Options Panel as showing in this screenshot: https://pasteboard.co/IhNS4ld.png and under Live Theme Options Panel you will find all the Theme Options, and If you go to Advanced Options, you will find only a Couple of Options as showing in this screenshot: https://pasteboard.co/IhNSSiI.png that is all, the customize options are not disappeared but only changed its places, But if you do not like this you can simply change it to the old Theme Options by clicking on the old panel button as showing in this screenshot: https://pasteboard.co/IhNV6gj.png Then all of the Theme Options will again come back as old Theme Options and the Advanced Options will disappear as showing in this screenshot: https://pasteboard.co/IhNVJZD.png and now if you want the Live Theme Options back again then you can simply switch it by cliking on the Live options as showing in this screenshot: https://pasteboard.co/IhNWdHP.png This is how it workes, Hope its all clear now.

Regards, P-THEMES.

Hello Support,

This is what I see in live theme and advanced options: The button woocommerce to move the add to cart is not appearing.

And I don’t understand when you say to “you can simply change it to the old Theme Options by clicking on the old panel button as showing in this screenshot: https://pasteboard.co/IhNV6gj.png" where should I go to do this?

Thanks for your patience,

Rosa Maria,

Hello, @RosaMaria_,

Please contact us via our support system with your site WP Admin Login details so that we will check it on your site and show you the video of configuration on your site.

Regards, P-THEMES.

Hello, @duskomy,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can translate the Theme in any of your desired languages by using Loco Translate plugin, by following this video:

https://www.youtube.com/watch?v=z_X4mELtYDM&t=20s

Regards, P-THEMES.

Hello, @PikselStudio,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Thank you very much

Most Welcome!!!

Hello, @PIBPBC,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Porto WordPress simply works fine on MU as well.

Regards, P-THEMES.

Perfect Thanks PB

Hello, @darko84,

Sorry to say that but this is not possible, There is no such option in the Theme, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at ptheme.customize@gmail.com for paid customization services or hire a developer.

Regards, P-THEMES.

Hello, @celaluysal,

First of all, please make sure that you are using the very latest version of the Theme and Plugins, If not then please update and check again and if yes then let me clear one thing.

We have recently added the latest Demo’s of Gutenberg and Elementor plugin in our latest update of the Theme, So if you are trying to Import the WP Bakery plugin Demo then please deactivate the Elementor plugin first and then try to Import the Demo and same as for Elementor Demo Import you have to deactivate the WP Bakery plugin, Otherwise, these both plugins will conflict with one another.

I hope it’s clear enough now, you can follow this video for Importing the Demo on your site:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/11/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @abner7g,

Look first of all you need to understand somethings. ​ ​WP Bakery and Elementor both are different plugins and you can not use both at the same time or on each other content, They will conflict. ​ Now, If you Imported the WP bakery Demo and trying to use or edit the content with Elementor Demo then it will surely mess all the things. ​ You have to Import the Elementor Demo and then try to set the pages and content using Elementor Demo, you will not find a single issue. ​ The conclusion is, You can not use the Elementor plugin while using WP Bakery and Vice Versa.

https://postimg.cc/0zH6sFKb

So you have to start from scratch if you want to go with the Elementor plugin with Elementor Demo.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/04/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @walterjoao20,

First of all, please make sure that you are using the very latest version of the Theme and Plugins, If not then please update and check again and if yes then let me clear one thing.

We have recently added the latest Demo’s of Gutenberg and Elementor plugin in our latest update of the Theme, So if you are trying to Import the WP Bakery plugin Demo then please deactivate the Elementor plugin first and then try to Import the Demo and same as for Elementor Demo Import you have to deactivate the WP Bakery plugin, Otherwise, these both plugins will conflict with one another.

I hope it’s clear enough now, you can follow this video for Importing the Demo on your site:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Regards, P-THEMES.

Hello, @cezarymazur,

There is no such issue in the Theme, This is your site any third party plugin confliction issue. Please take the complete backup of your site and then Please try to do the following debugging steps:

https://themeforest.net/comments/23507969

Porto Documentation:

https://www.portotheme.com/wordpress/porto/documentation/

Porto changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Porto FAQ’s:

https://smartwave.freshdesk.com/support/solutions/folders/5000171807

Porto Video’s:

https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber

1. Things you should do first:

|.   Make sure you have everything up to date (Theme, Plugins, Translations files)
||.  Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it

If the issue will be there after debugging, then simply turn all the third-party plugins deactivated and share your site WP-Admin Login details with us via our support system with your site WP-Admin Login details so that we will check it for you.

Regards, P-THEMES.

Hello, @letcjhelp,

Yes, you can use any element shortcode under Porto >> Theme Options >> General >> HTML Block at any place as per your requirements, It will appear on your site Globally on all the pages/posts/products/custom post types: https://postimg.cc/xktPLmnJ

Regards, P-THEMES.

Hello, @faulie,

1. The Product Category will only show the Title which you have named to that particular Category as showing in this screenshot: https://postimg.cc/zVT7Q1rx

&

2. This is not possible, You cannot change the Main Menu on every page differently, The Main Menu will be same on all the pages on your site.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/11/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Lamcreative,

You have just generated your support ticket 3 hours ago, and we have just replied your support ticket with a proper solution: https://postimg.cc/9zWh7rzB

And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.