26870 comments found.
Hello,, How do I remove these aspects : https://postimg.cc/Cz4wJZDG
Hi,
From the screenshot that looks like a background color. If you would like to remove it click on the row/column/element and check in the CSS tab, there should be a background color set for one of them, I can’t tell for which one exactly from the screenshot. If you need help with it, please create a new topic in the theme support forum and provide a link to the website where we can see the element from the screenshot. Let us know.
Thank you! Simion C.
I want it like this ِ: https://postimg.cc/grNDR017
Hi,
That depends on the row stretch settings. Please check the row containing the element, I believe the row is set to stretch https://prnt.sc/s4fhyl Change it to default if that is the case. If that does not work, please send us an email at contact@tagdiv.com and provide the website URL and admin login, we will take a closer look at it. Let us know.
Thank you! Simion C.
Hello, doed this theme works with wordpress.com Hosting?
Hi,
It should work if you use the business plan they provide. However we only tested the theme properly with wordpress.org up to this point. You can give it a try, and let us know if there should be any issues.
Thank you! Simion C.
How to make right side (.td-pb-span4) show on top in mobile view?
Hi,
On mobile the columns from rows are displayed one below the other, from left to right. So if the 1/3 column is the first one in the row it will be on top of the others. It it is not, it will be displayed below the others from the row. Maybe what you would like to do is possible in a different way. Please create a new topic in the theme support forum, provide a link to the website, and details about what exactly you would like to achieve.
Thank you! Simion C.
I purchased the theme in 2016. I also installed it on a domain that has since expired. The hosting account has also expired. Is there a way i can use the theme again on a new blog that I plan to publish?
Hi,
That is possible, you can use the same key to activate the theme in the new location, if the old domain is not used anymore. There should be no problem. You can download the latest theme version from themeforest, then install it and activate it.
Thank you! Simion C.
Some images do instagram don’t appears no theme in footer
Hello,
Make sure that you have properly setup your Instagram Account to our documentation, try to clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your Instagram section.
Best regards! Catalin L.
Hi dear, some of cloud template show this type, so i can’t able to install those, see here https://i.imgur.com/V2nM9Sz.png
Hi,
Unfortunately, I cannot see your screen. It seems to be broken. Make sure that you have correctly installed the theme according to our guide. Try to disable/remove the Cloud Template plugin and import it again. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Best regards! Catalin L.
Hi Can I use this theme in three web sites? After purchase, should I contact you to get the activation code?
Hello,
Thank you for your interests in our theme! One you have purchased the theme you will receive an unique Item Purchase Code which can be found into your Envato Account like this -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
Hope this helps! Best regards! Catalin L.
Hey
1. How to add social share icons to the single post template of gadgets pro, I try to use single post share but I only get the like button
Hello,
1)You have to add the Single Post Share shortcodes inside your Single Post Template, like this -> https://www.screencast.com/t/hDTJiZsGu6 in order to have this functionality at your posts using the Cloud TEmplate Library functionality.
Hope this helps! Catalin L.
hey
1. How to include the smart list inside the single post content in gadgets pro template.. because whenever i add it i get the content duplicated.one wit ha smart list and one with a single post content Also is there a way to customize some posts separately (like is there a shortcode to add or something)
2. how to disable autoload of other posts in the single post template of gadgets pro template
Hello,
1)In that case, please note that you should add the smart list shortcode inside your Single Post Template, like this -> https://www.screencast.com/t/rBd6kizO For more details about this functionality, please check the following guide from here -> https://forum.tagdiv.com/smart-lists/ 2)If you want to disable the Infinite Scrolling on the post, you will need to check the documentation from here -> https://tagdiv.com/infinite-loading-for-single-posts/ and turn off the feature from the Single Post Template. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Hope this helps! Catalin L.
Hi tagdiv team,
I don’t know how these ads are showing on my website. Please checkout the following screenshots. It makes my website look ugly and annoying.
https://right-brothers.net/wp-content/uploads/2020/04/Capture.png https://right-brothers.net/wp-content/uploads/2020/04/Capture01.pngCan you please help me to get rid of them.
Thank you!
Hi,
The theme does not come with Adsense ads, from what I can tell those are Google Adsense ads. I believe they are auto ads, those ads will appear randomly in the website https://support.google.com/adsense/answer/9261805 Please check all the ad codes you entered in the theme panel or theme files. You must have entered an auto ads code somewhere, since they are displayed in the website.
Thank you! Simion C.
Hello ive just purchased and installed the theme all is good except some issues that i face:
1. Save button in TD composer takes forever to load even though it saves my work but it keeps loading and it makes me not able to keep working and saving again (system requirement are fulfilled already) https://imgur.com/3xb0Kla
2. subscribe form doesn’t work, i tried to embedd mail-chimp code many times but it first redirects me to another page which displays nothing.. in anyways is there a way fix this + to not redirect and only display a success message (check my form here: cheapbutworthy.com)
Hi,
1. We could take a look at it, you can send us an email at contact@tagdiv.com and provide the website URL again and admin login. Let us know.
2. I see you are using the theme newsletter. Seems to work fine now from what I can see, when the subscribe button is pressed it directs to this page https://prnt.sc/s3clyf I believe that is what is supposed to happen.
Thank you! Simion C.
thanks for answering, the email has just been sent
covid-19 counter isn’t working in my website.
Hi,
Please deactivate and delete the composer plugin, that reinstall it from the theme plugins panel – https://prnt.sc/s381s1 After doing this, the counter should begin to display the correct data, it may take up to an hour or so. We had to make some modifications in the composer in order to maintain its functionality. Sorry for the inconvenience. In case it does not work after waiting, please provide admin login by email at contact@tagdiv.com so we can take a look.
Thank you! Simion C.
Unable to make account in tagdiv support forum. Please help!!!
Hi,
We could investigate, please send us an email at contact@tagdiv.com and provide the license key which you are using. Let us know. You can mention in the email as well if you have questions, we will try to help.
Thank you! Simion C.
Hello, Please let me know if it’s posible to add on the paralax effect the ADS from Inline article, for mobile ADS ?
Hi,
That is not possible, the theme doesn’t have a parallax effect for the ads. Maybe the ads themselves can have this feature, from what I can find in the Google documentation it would be possible https://support.google.com/displayvideo/answer/9020683?hl=en
Thank you! Simion C.
Many thank’s for answer..! Great job
Regards,
I have renewed the license. I had a problem with the youtube player. If I put new URLs it takes them, but the old ones don’t show them. In fact it shows the following message: Video playlistVideo ids were not found or can’t be retrieved.
I have already done step by step the implementation of the youtube api. It should be noted that it was working well with the version prior to 10.3.2. It all happened when I updated
Hi,
We could take a look, please send us an email at contact@tagdiv.com and provide the website URL and admin login. Also include the license key in the email. We will check and reply as soon as possible.
Thank you! Simion C.
regards, I get this message. I have version 10.3.32 of the theme and version 5.4 of wordpress. I will soon do the renewal but I wanted to inform myself that the following error is due:
Deprecated: category_link ha quedado obsoleto desde la versión 2.5.0. Utiliza term_link en su lugar. in /home/c#####!/public_html/wp-includes/functions.php on line 5088
Hi,
Are you sure this is caused by the theme? Is it solved if you deactivate all non-theme plugins as a quick test? If the issue remains we could take a look, you can send us an email at contact@tagdiv.com and provide the website URL, admin login, and cPanel. Also include the license key. Let us know.
Thank you! Simion C.
Hi there, quick question (this may sound silly) but can the demo BLACK PRO be switched to have the same layout but white?
Hi,
The Black demo is specially made to be black, it may take some work to customize all the templates and the homepage to display as they are by default. But it is possible to do it. We can provide assistance if that is what you want to do. If you should purchase the theme, you can create a topic in the support forum and we will help.
Thank you! Simion C.
Hi Simon, just to clarify, all I want to do is simply change the color from black to white. What exactly would I need to do to accomplish this? Is it as simple as changing the color or is there more involved?
Hi,
It will take more than that, for example all the titles that are set to white with the black background, they will have to be changed as well. They will be invisible when the black background is removed. Maybe some other modifications will have to be made as well. As I mentioned we can help achieve it if it is what you want to do. Let us know.
Thank you! Simion C.
Hello, my website is https://www.goldelnapoli.it, my only problem right now is when i share a post on social media the preview is not taking. so please help me with this problem, thank you.
Hi,
I tested a few posts from your website with the Facebook debug tool https://developers.facebook.com/tools/debug The preview looks correct from what I can see. I see you use the Yoast SEO plugin, and it loads the needed og metas. So there should be no problem in the matter. If you have more questions please use the support forum, we will try to help.
Thank you! Simion C.
Hello,
I would like to ask a few presale questions.
1) Can I use any header with any layouts? 2) I’m checking gadgets pro demo, and there are two sliders at the top of the page. On the right side, Can I just show one image? Currently the layout is image, title and excerpt. 3) In gadgets pro theme, is it possible to add ass between the blocks? For example, after the two sliders on the homepage add an ad spot.
Thanks.
Hi,
1. You can use any header available in the theme, there are plenty header templates, for example https://cloud.tagdiv.com/#/load/Headers You can also build your own template, with the composer.
2. If you mean this demo https://demo.tagdiv.com/newspaper_gadgets_pro/ at the top of the page there are 2 blocks, each set to display 1 post. You can change this if that is what you want to do. Also you can remove the post meta, you can display just the thumbnail.
3. That is possible, you can place ads between the blocks. The composer has an ad box element, you can place as many as needed while editing the page in the composer.
If you have more questions let us know.
Thank you! Simion C.
Hi there. When I try to post the link on my facebook page, a lot of other images pops up also ads. How can I set to pull only the featured image?
Hi,
Normally the featured image of the post will be displayed when sharing on socials, if the necesarry og tags are available https://developers.facebook.com/docs/sharing/webmasters/ Most socials use them when sharing. If these are not available for your content, there may be issues. The easiest way to add them would be with a SEO plugin, for example – https://yoast.com/help/getting-open-graph-for-your-articles/ Then use the facebook debug tool to test https://yoast.com/help/facebook-sharing-updated-details/ If you need help or you have more questions please use the support forum. We will provide assistance.
Thank you! Simion C.
