19077 comments found.
yes
I cannot remove my license, reason I no longer use the domain that the license was registered with. https://prnt.sc/sbiwcj
Hi,
please send us license key you refer to thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello! If i use one of your theme ( Print 1 ) and in demo this theme does not have Shop integrated,can i add it later? or can it be added?
Hi,
sure, you can add shop anytime you want. All you had to do is install WooCommerce add-on and configure it.
Best regards,
Muffin Group team
and do i have any template that is already done? or i have to create my own template?
If you want to add shop page to already imported pre-built website, you have to create such page from scratch.
hi thinking about buying again for another client but i forget how you do contact forms are they customizable cant figure out which client site i used this for last time.
thanks! 
ok thanks!
You’re welcome!
Hello. This new update will update the WPBakery too?
Hi,
yes, update to WPBakery Page Builder 6.2 is available.
Best regards,
Muffin Group team
Hi, are all your demos still only made with Muffin Builder? Or can we choose? I can only use WPBakery.
Hi,
all pre-built layouts included into Be, were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WPBakery Page Builder (previously known as Visual Composer) or Elementor because these are an additional plugins and in reference to license agreements, we can not force users to use 3rd party plugins. Also, for many users, WPBakery Page Builder and Elementor are too demanding because of hosting services requirements.
Anyway, we are currently working on some Elementor based pre-built websites so you may expect them included into theme soon.
Best regards,
Muffin Group team
Ok, thank you. I love the muffin builder, but it lacks of SEO features (the button copy all to SEO is not a great deal, because it includes also hidden elements, it’s not a live copy)
We know it is not an ideal solution but the only possible one as Muffin Builder is based on custom fields to make it as light as possible but plugins like Yoast does not support these fields as should.
However, we may consider not to copy elements that are hidden of course.
Fine to hear that you will convert your demos to Elementor, can you already tell us when that will happen? Thank you.
We wrote that we are working on some Elementor based pre-built websites but not to convert existing demos. First demo should be ready in next week or two.
Wow, cannot wait to see it online. May I ask why you decided for Elementor and not for WPBakery? Better integration with your theme? Faster?
In our opinion, between these 2, Elementor is faster, easier in use and contain nicer features thus it is possible to create much better looking pre-built websites.
Thank you. This is important to hear from you.
No problem 
Hi, happy that you opened the way for Elementor right now. This will push your theme! Can I also use Elementor Pro? Are there some precautions to preserve in that case?
You can use BeTheme with both, regular and PRO versions
Fine to hear that, thank you.
You’re welcome
Hello! I’m looking for a template with the option/plugin for booking and buy products. The theme is focused for a restaurant. Do u have something like this? Thank you!
Hey,
we have many different pre-built websites based on WooCommerce. You can find them all on https://themes.muffingroup.com/be/splash/#websites (there is filter option on the left hand side where you can select SHOP layout to display all WooCommerce based demos). According to booking, you have to look for a 3rd party plugin that will handle your needs.
Best regards,
Muffin Group team
Hi, I am trying to figure out how to change header height. Currently there is a lot of white space https://gyazo.com/289875519a95b542c67bd40b4d0ef179
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Thanks. The space you are talking about is Content Padding and if you don’t like it, you can disable it under BeTheme Options > Global > Advanced > Layout section.
Hi there,
I have just installed beTheme and I was going to start using WP Bakery Builder but it says ‘Please activate WP Bakery’. What can I do for this? Could you please check it and get back to me?
Thanks
Sammy
Hi,
purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can find out more by visiting the links below:
https://help.market.envato.com/hc/en-us/articles/213762463Something like “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
Best regards,
Muffin Group team
Hi! Which ‘image gallery’ plugin (with filter and load more functions) do you recommend to use with BeTheme?
Hi,
we did not tested any 3rd party gallery plugin with these features so we can not recommend anything unfortunately.
Best regards,
Muffin Group team
hey … need a quick help in understanding 2 things … 1. How do I change the background color of top menu and 2. How do I make the social icons come in the top action bar … at the moment they have a separate bar that increases the height of the header … pls see the screenshot https://prnt.sc/sa2rya .. thanks
Hi,
1. You can change its color with Top Bar Left | background option under BeTheme Options > Colors > Header section.
2. Please send us link to page where you have those social icons so we may have a closer look on it. This should not look like this for sure.
Best regards,
Muffin Group team
sure here is the link https://www.perthsecurityguards.com.au/
I think it is my child theme css issue. thanks
What is the browser where you have issue with social icons? Seems like it is related with specific configuration because on our end, it looks great—> https://pasteboard.co/J6NMLBS.png
Ya I mentioned in my earlier message it was a child theme css issue at my end. Thanks
Sorry, we though that you only think it’s child theme but not sure. Anyway, good to know you’ve sorted it out.
“Actual documentation is really old” This is a comment from Muffin Group in response to one of my questions.
Hi,
can you provide more details of where did you get such information? That would really help to sort it out.
Best regards,
Muffin Group team
hi … presale question: on a single wordpress installation, can I setup 2-3 different landings page with different design and css or must the single wordpress installation share universal theme settings? Planning to use the theme for landing pages on a single wordpress installation domain.com/landinga domain.com/landingb n so forth.
Hey,
within single WP installation you can have to share theme settings/options. You can set up specific settings for individual pages of course but some settings are global what means they are the same for whole theme.
Best regards,
Muffin Group team
Hello dear, Please can you check this header for fix: https://themes.muffingroup.com/be/journey2/hello-world/
Title is over menu.
Hi,
“Hello world” post is generated by WordPress automatically while WP installation and due to RSS and import functionality, can not be removed.
This pre-built website use Transparent header type what means that any content start from the very top of the page. So, if you use regular posts with this demo, please enable Intro header for post under Post Options.
Best regards,
Muffin Group team
Thank you dear
You are welcome!
Hi,
I love the theme and it works great!
I just have a few questions about some things I don’t know how to change.
- How to I display the page title on the left instead of on the right side of the page?
- When I have a product on sale, it displays a star icon but I want to change the star color and I can not find it anywhere.
Can you help me? Thanks.
Hey,
1. You can easily manage subheader style under BeTheme Options > Header & Subheader > Subheader section.
2. Icon color comes from theme layout and if you want to change its color, you have to use custom css declaration:
.woocommerce span.onsale i {
color: #FFF;
}
Best regards,
Muffin Group team
Hi, I need to relaunch BeTheme – Responsive Multi-Purpose WordPress Theme to another server. First I deregister theme and when I tried to install it on new location (domain) I can’t to register the theme… Only appears: Can’t register – it is already register on other site… Can you help me? Thanks.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you ver much. It works!
You are welcome
Got it fix but how do I add my new sliders to the website. I delete the original. Slider showing blank in the preview.
Hi,
If you refer to Slider Revolution, you can manage slides under Slider Revolution section in main WP dashboard on the left. The slides created under this section, you can later set up per specific pages under Page Options.
Best regards,
Muffin Group team
Where is page options? The options I have for the slider in that menu are embed, export, html, etc.
I found it. Thanks
You are welcome
Ajax error on chrome and firefox. Please help!
Hi,
what error do you mean exactly? Please explain.
Best regards,
Muffin Group team
Presale question:
I would like to use this “Fancy Product Designer | WooCommerce WordPress” plugin so it should be compatible?
URL: https://codecanyon.net/item/fancy-product-designer-woocommercewordpress/6318393
I want to use for mobile cases products ( https://fancyproductdesigner.com/product/phone-cases/ )
Let me know if this plugin is compatible with no any error and fit with your design and provide perfect demo if compatible.
Also Let me know Elementor Pro plugin is compatible with theme?
Hey,
we did never tested above WooCommerce add-on so we can not tell you if it is compatible or not.
In reference to Elementor Pro plugin, we already finish recent corrections and next Monday, we are planning to release update fully compatible with Elementor Pro. We would like to make all necessary tests first and be sure that all is fine.
Best regards,
Muffin Group team
Updating the theme via autoupdate in the back-end is not possible: package empty. Uploaded it via FTP. But the plug-in add-ons cannot be updated either: package empty. not even when I remove the plug-in and try to install.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
I did deregister after moving from development to live stage, as advised by you guys the last time. If i check my license now It states: No registered licenses for this purchase code and username, but as you can see i have the purchased tag next to my name. Will send a mail with all the details.
In such case, please send us WordPress dashboard access with license key privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look. Please do not forget to let us know in a message, what for this access is.
Same issue as “sdevroey” on almost all of my license.
Updating WPBakery Page Builder from 6.1 to 6.2 by the Betheme install plugins/update function is not possible ! Error : To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder (which is not possible as it is included in the theme)
I have update the Betheme till the latest version and have also a registered license. Can you please fix this? And also if i deactivate the plugin i will be able to update it.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Today, we checked this update of WPBakery from several different locations and did not noticed anything wrong. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
