Hello, @ocm-24,

Please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.

OR

Please make sure that you have the translation string as porto under wp-content/themes/porto/woocommerce/checkout/form-coupon.php as showing below:

cafe hampstead website

And also for Create an account? translation you have to translate it into the Theme language files as showing below as per your requirements.

Regards, P-THEMES.

Hello again! That edit with coupon worked well – http://prntscr.com/sckks9 / also tried to remove translation for create account and add it again, that also worked – thanks!

Sound’s Good!!!

Hello, @xkembri,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Simply you can use the pre-built Slider of the Demo’s as well using Porto WordPress Theme.

Regards, P-THEMES.

Hello, @bill_ch,

Which accents you are talking about? Can you please share the screenshot for my better understanding and from where you want to remove it?

Regards, P-THEMES.

Hi, thank you about your answer. At the moment I am not be able to send you a screenshot, but I can to give you to understand better. In my language, “SELECT”=”ΕΠΙΛΟΓΗ” but in lowcase “select”=”επιλογή”. When the word is with uppercase, it should be like this “ΕΠΙΛΟΓΗ”. However at the moment is “ΕΠΙΛΟΓΉ”.

Hello, @bill_ch,

This seems to be the language issue, Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.

Regards, P-THEMES.

Hello, @PXLtree,

First of all, thanks for showing your interest in Porto WordPress.

1. All the Demo’s Available in WP Bakery version.

You can check all the Demo’s of Elementor version here:

https://www.portotheme.com/wordpress/porto_landing/

2. Porto WordPress is a brand, and it will be on ThemeForest for years and you will find lifetime updates of the Theme.

Regards, P-THEMES.

Awesome news! Thanks very much and we’ll probably be purchasing shortly

Hello, @emmaokay,

You can modufy/remove it from Porto >> Theme Options >> General >> HTML Block as showing below:

Regards, P-THEMES.

Thanks

Hello, @dan002,

I am sorry but I do not understand your issue properly, Can you please explain it more clearly if possible with the help of screenshot.

Regards, P-THEMES.

Hello,

I do not have any problems. I just note, that:

porto/woocommerce/myaccount/form-login.php version 3.6.0

Has not been updated for more than two years. That’s all !

Nice day

Hello, @dan002,

We always update the Theme and Core files for making it compaitable with the latest Woo and other plugins. and we will look through it with our future upcoming updates of the Theme.

Regards, P-THEMES.

Hello, @paitchadze,

First of all, thanks for showing your interest in Porto WordPress.

1. We have not tested both plugins officially with the Theme yet, so we are unable to suggest you on them If you want you can try them If those plugins built by following the proper guidelines of WP and Woo then they will not create any issue on your site.

2. Yes, This is the default functionality of the WooCommerce and yes you can do it easily by following WooCommerce Doc:

https://woocommerce.com/posts/coupons-with-woocommerce/

3. Porto WordPress is fully Compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins and Dokan MultiVendor plugin also comes with the Theme Package as well so you can use any one which better meets your requirements and it will be the plugin functionality, It’s not the Theme functionality.

4. Yes, there is no limitation from the Theme for it.

Regards, P-THEMES.

Hello, @alexander_djundi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.

Regards, P-THEMES.

I find good solution with that plugin https://bg.wordpress.org/plugins/product-enquiry-for-woocommerce/. Thanks again for fast respond guys

Sound’s Good!!!

Hello, @scriptfeedsdev,

Sorry to say that but we have not tested WP-PageNavi plugin officially with the Theme yet, so we are unable to suggest you on it.

This is the third party plugin and requires Customization.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid Customization services or hire a developer.

Regards, P-THEMES.

Hello, @aniquedejong,

Sorry to say that but this is not possible, You can completely remove it by following the article given below:

https://smartwave.freshdesk.com/support/solutions/articles/12000060292--34-how-to-remove-product-data-tabs-from-single-product-page

Regards, P-THEMES.

Hello, @ard196,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @Acter,

WooCommerce 4.1 has been released only 10 hours ago, and we already tracked it. The latest Porto version 5.3.1 is already compaitable with the latest version of the WooCommerce, but only a single template of the Theme has become outdated with this version of the WooCommerce, but no need to worry, it will not create any issue on your site, You can update it on your site.

And we are working on the new Theme update with which we will update that template as well. So please be patience till that and Enjoy using Porto

Regards, P-THEMES.

Hello, @serhelguera,

Let me explain to you:

Here is the Screenshot:

We have recently added the latest Demo’s of Gutenberg and Elementor plugin in our latest update of the Theme, So if you are trying to Import the WP Bakery plugin Demo then please deactivate the Elementor plugin first and then try to Import the Demo and same as for Elementor Demo Import you have to deactivate the WP Bakery plugin, Otherwise, these both plugins will conflict with one another.

I hope it’s clear enough now, you can follow this video for Importing the Demo on your site:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/02/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @dilwsi,

When you edit Shop 19 Demo home page you will find an element named ”Porto One Page Category” right and there is no option in the element set to change/set the categories as per your requirements, It will take/show all the Products Categories that you have into Products >> Categories, so in order to add new Category you have to create a Product Category into Products >> Categories and it will automatically show on your homepage using Porto One Page Category element.

Like If you want to change the name or Icon from the left sticky menu you have to go to Product >> Categories and edit the particular Category you will find the Icon and name of the Category so you have to change the name of the category and icon from there and save changes then the menu icon and name will also change please see this screenshot: http://prntscr.com/kl2s5g

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/04/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

But we want like your demo, please help.

Also yes we will renew support, thank you

Hello, @dilwsi,

You have to upload and set the white color icon then it will work for you the same as in Demo, your uploaded icon is in black color this is the reason it is not very visible on the black background color.

Hope this makes sense.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/04/2018. According to the Envato support policy, renewing support is required for further support.

Regards, P-THEMES.

Hello, @ivanpincir10,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @sdjewels,

Yes, you can, you have to go to WP-Dashboard >> Products >> Attributes and Click on Configure Terms as showing in the below given screenshot:

And then edit the following color as showing below:

Now finally set the color for the attribte variation as per your requirements as showing below:

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 06/03/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

How Can I set an image ?

Hello, @sdjewels,

First, you have to go to Porto >> Theme Options >> WooCommerce >> Single Product and set/select Variation(Attribute) Selection Mode as Image/Color Swatch.

And then you have to go to Products and edit the particular product on which you want to set the Image Swatches, Scroll below to the Product Data Options >> Swatched and set the Image Swatches for variation from there as per your requirements.

And now please first purchase the support extension then ask your remaining issues via our support system because your 6 months of support period is expired from 06/03/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @jesperdc,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (min-width: 992px){
.home #header:not(.sticky-header) .logo img {
    top: 15px !important;
}
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Awesome sure i will- didnt see that

Hello, @Buyoka,

You will find all the theme compatible plugins list confirmed from our end here:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Otherwise, you can try with any third party plugin which better meets your requirements, we have not tested others officially.

Regards, P-THEMES.

Hello, @dee-uk,

It’s released after our Theme update that is the reason, for now, download the latest plugin from the below-given article and update it on your site and we will update it in Theme with future upcoming updates of the Theme.

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @Pudis,

First of all, thanks for showing your interest in Porto WordPress.

Demo site is working fine at my end as showing below, This must be the cache or any restriction from your internet provider, Please check once after removing the browser cache and cookies OR try with proxy.

Regards, P-THEMES.