23241 comments found.
Hello,
Does your categories support Ajax search? I checked your demo it seems Ajax search/ filter is not available in your product categories.
Hello, @PeterN123,
First of all, thanks for showing your interest in Porto WordPress.
We have used Yith WooCommerce Ajax Search plugin in the Theme which provides the functionality of Search by Category as well in Header Search.
Regards, P-THEMES.
Hello,
Do you have example of that on your demo? Can’t seem to find any of your demos using Ajax search.
Hello, @PeterN123,
You can check in this Demo: https://www.portotheme.com/wordpress/porto/shop1/
Regards, P-THEMES.
Thinking of purchasing Porto | Multipurpose & WooCommerce Theme…..
I need to confirm the following:
I have different customers and I am creating one brand portfolio for each one. These are hosted in my website. So my first question is:
1) Can I install the Portfolio 2 on my existing Wordpress website (Different folder)? Example
www.mydomain.com/PortfolioThemeA www.mydomain.com/PortfolioThemeB
2) If the answer is yes, can I convert these brand portfolio into a shop. In other words, the portfolio currently in the demo with option the purchase each item? Example: Company A has their own Brand promotional products available for employees to purchase
3) If the answer is yes, is there a way to have this portfolio available only for logged in customers?
Thanks
Hello, @martinezfer,
First of all, thanks for showing your interest in Porto WordPress.
1. All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
2. You have to use WooCommerce for it, WooCommerce provides the store functionality and you have to create your own Shop using WooCommerce plugin.
3. Obviously, WooCommerce by default provides the functionality to restrict users to purchase without logging.
Regards, P-THEMES.
Suggestion!
As much as I love this theme and use it on several of our sites. It would sure be nice not having to pay my plugin developers extra money to block your theme css style sheets from the admin area.
Of all the themes I deal with this one is the most laziest developed. The themes css style sheets are coded on a Global scale instead of the frontend them only. SO we had several plugins effected by this and we had to even develop special plugins to be made just to block your themes style sheets from altering the admin area.
So it would be nice if your developers would correctly code your theme to prevent loss of money and time.
Overall I am very happy with the theme.
Thanks!
Hello, @djlasvegas,
All the CSS has been added for some particular purpose. There is no extra or useless CSS.
Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hello,
I have just updated my website to Woocommerce 4.1.0 Since then, I get this message on my Backoffice : “Your theme (Porto) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.”
Porto 5.3.1 is supposed to be fully compatible with Woocommerce 4.1 but there seems to be some compatibility issue nonetheless. What is happening exactly?
Thank you.
Hello, @Moun18,
WooCommerce 4.1 has been released only 10 hours ago, and we already tracked it. The latest Porto version 5.3.1 is already compatible with the latest version of the WooCommerce, but only a single template of the Theme has become outdated with this version of the WooCommerce, but no need to worry, it will not create any issue on your site, You can update it on your site.
And we are working on the new Theme update with which we will update that template as well. So please be patience till that and Enjoy using Porto 
Regards, P-THEMES.
Hi there,
Before purchasing the beautiful theme, do the psd’s come with the purchase? Or can they be purchased?
Thank you, Todd
Hello, @todd05,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the PSD is not included in the Theme Package not it has been purchased.
Regards, P-THEMES.
How can I get access to the PSD files? Are the available to purchase at all?
Thanks
Hello, @todd05,
No, Sorry to say that but no its not available to purchase.
Regards, P-THEMES.
I’ve just installed the theme on a fresh test-installation. WP Bakery plugin installation failed ?
Hello, @SolidaleInfotech,
Please download the very latest version of the plugin from the below-given article and Install it on your site from Wp-Dashboard >> Plugins manually.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Please list screenshots and demos of all product grids.
Hello, @functionmunchkin,
First of all, thanks for showing your interest in Porto WordPress.
You can check all the Pre-Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
Hi Support,
I am running the latest version wp and theme, but I the footer background color go disappear without any changes? It happens last time and was ok after update the theme to latest version. Check again today and the background color is gone and shows white again? See https://woodencrafts.com.au/.
What am I doing wrong? Thanks.
I went to the skin > footer section and save the setting without changes and it is ok again. but why does this happen?
Hello, @ozwds,
This is just the cache or file permission issue nothing else. After updating the Theme you have to go to Porto >> Theme Options and click on save changes button, and please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/01/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi Support,
The background colour just went disappeared again, without any changes? Why is this happening?
The article above is not a available unless I have support?
Hello, @ozwds,
This is just because of the cache, and for reading that artice you have to Login into the support system, If you are unable to Login then share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will set the support account for you for only reading those articles.
Regards, P-THEMES.
hello, I work with elementor and I have a problem – when I delete default header and start to build a new one, elementor page goes to the very top and the header overrides the page. Why does it happen and how to solve it?
Hello, @effa54,
Please make sure that you have set the Header View as Default from Porto >> Theme Options >> Header as showing below:
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/05/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
The demo’s aren’t working. I Keep getting DNS errors or “server took too long to respond”. I’m specifically trying this one: https://www.portotheme.com/wordpress/porto/barber/
Hello, @markman641,
First of all, thanks for showing your interest in Porto WordPress.
Just tested the Demo and it is working perfectly fine at my end, please see the below given screenshot, Please check again after removing the browser cache and cookies OR try on proxy.
Regards, P-THEMES.
Any idea what is going on with main menu http://prntscr.com/sc3jio ? Some extra tags appeared. I’m asking for my friend website and licence, he just bought, few days ago.
Hello, @MDesignSerbia,
Please ask your friend, follow the below listed debugging process one by one, OR contact us via our support system with his site WP Admin Login details so that we will check it for him.
https://themeforest.net/comments/23507969
Porto Documentation:
https://www.portotheme.com/wordpress/porto/documentation/
Porto changelog:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Porto FAQ’s:
https://smartwave.freshdesk.com/support/solutions/folders/5000171807
Porto Video’s:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
1. Things you should do first:
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itRegards, P-THEMES.
porto/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0,
Oudated template file for latest woocommerce version 4.1.0 and little bugs.. Please Update ASAP
Hello, @Deva89,
WooCommerce 4.1 has been released only a day ago, and we already tracked it. The latest Porto version 5.3.1 is already compatible with the latest version of the WooCommerce, but only a single template of the Theme has become outdated with this version of the WooCommerce, but no need to worry, it will not create any issue on your site, You can update it on your site.
And we are working on the new Theme update with which we will update that template as well. So please be patience till that and Enjoy using Porto
And if you are facing any issue please let me know or contact us so we will check it for you.
Regards, P-THEMES.
Hey! I can’t translate “Apply Coupon” – http://prntscr.com/sc1vs8 I’m using Loco Translate – http://prntscr.com/sc1w64 – do you know where’s issue?
Also can’t translate this one – http://prntscr.com/sc24dq
Hello, @ocm-24,
Please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.
OR
Please make sure that you have the translation string as porto under wp-content/themes/porto/woocommerce/checkout/form-coupon.php as showing below:
And also for Create an account? translation you have to translate it into the Theme language files as showing below as per your requirements.
Regards, P-THEMES.
Hello again! That edit with coupon worked well – http://prntscr.com/sckks9 / also tried to remove translation for create account and add it again, that also worked – thanks!
Sound’s Good!!!
Is it easy to keep with the branding of the theme? For example to include banners sliders? I mean is it easy to keep your website similar to the demos?
Hello, @xkembri,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Simply you can use the pre-built Slider of the Demo’s as well using Porto WordPress Theme.
Regards, P-THEMES.
Hi, Breadcrumbs are Capitalize by default. How can I do that to be normal? I try
.breadcrumbs-wrap{ text-transform:none; }
but nothing…
Hello, @bill_ch.
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.page-top ul.breadcrumb>li {
text-shadow: none;
}
Regards, P-THEMES.
Nothing….any other idea? I have not live my website so if you have to suggest me anything else I would appreciate that!
Hello, @bill_ch.
Sorry for the misunderstanding, please try with the below-given CSS once, If this will not work for you then make your site Live and contact us via our support system.
.page-top ul.breadcrumb>li {
text-transform: capitalize !important;
}
Regards, P-THEMES.
All seams great! Thank you!
There is way, many of the words which capitalize by default, to set an css code for all to be normal? (text-transform:none;)
Hello, @bill_ch.
You can use the partiular words div class and use the text-transfrom CSS property and set it as per your requirements.
https://www.w3schools.com/cssref/pr_text_text-transform.asp
Regards, P-THEMES.
Thank you!
How can I remove accents from uppercase font?
Hello, @bill_ch,
Which accents you are talking about? Can you please share the screenshot for my better understanding and from where you want to remove it?
Regards, P-THEMES.
Hi, thank you about your answer. At the moment I am not be able to send you a screenshot, but I can to give you to understand better. In my language, “SELECT”=”ΕΠΙΛΟΓΗ” but in lowcase “select”=”επιλογή”. When the word is with uppercase, it should be like this “ΕΠΙΛΟΓΗ”. However at the moment is “ΕΠΙΛΟΓΉ”.
Hello, @bill_ch,
This seems to be the language issue, Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
Hi folks, loving the look of the theme so far but have some Pre-Sales Questions: 
● Are all demos available in both WP Bakery and Elementor? Although I prefer WPB, our client may find it easier to edit in Elementor.
● I see the theme is 5 years old. Congrats on the 45k+ sales. I just want to check and make sure that this theme will continue to be supported for years to come (as we’ve just been burnt by another theme developer who stopped providing updates and support 6-9 months after purchase).
Thanks in advance
Hello, @PXLtree,
First of all, thanks for showing your interest in Porto WordPress.
1. All the Demo’s Available in WP Bakery version.
You can check all the Demo’s of Elementor version here:
https://www.portotheme.com/wordpress/porto_landing/
2. Porto WordPress is a brand, and it will be on ThemeForest for years and you will find lifetime updates of the Theme.
Regards, P-THEMES.
Awesome news! Thanks very much and we’ll probably be purchasing shortly 
How can i edit the upper part of the header, where you have “SPECIAL OFFER”, “BUY PORTO”
See the screenshot below: https://emmaokay.tinytake.com/tt/NDI3MjY0MV8xMzQwMTMwOA
And do you have documented guide for this theme?
Hello, @emmaokay,
You can Modify/Remove it from Porto >> Theme Options >> Menu as showing below:
Regards, P-THEMES.
Hello, @emmaokay,
1. You can change the Logo from Porto >> Theme Options >> General >> Logo, Icons as per your requirements:
2. You can change the Contact info from Porto >> Theme Options >> Header >> Header Type >> Header Builder as per your requirements:
https://smartwave.freshdesk.com/support/solutions/articles/12000068799--43-how-to-change-my-account-page-link-in-header-builder
3. You can change the Top Message from Porto >> Theme Options >> Header >> Header Type >> Header Builder as per your requirements:
Regards, P-THEMES.
Perfect. Thanks
Quick one, where do i edit this https://emmaokay.tinytake.com/tt/NDI3NDM0NV8xMzQwNjk0OQ
Hello, @emmaokay,
You can modufy/remove it from Porto >> Theme Options >> General >> HTML Block as showing below:
Regards, P-THEMES.
Thanks
Hello support,
Today I downloaded a WooCommerce 4.1.0.
The theme has outdated WC template files.
Outdated Files:
porto/woocommerce/myaccount/form-login.php version 3.6.0, Core is 4.1.0
Your changelog declares WC 3.2 support. Do you have a problem, because it’s been 2 years for the 3.60?
Regards
Hello, @dan002,
Here is the Theme Changelog:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
WooCommerce 4.1 has been released only 10 hours ago, and we already tracked it. The latest Porto version 5.3.1 is already compatible with the latest version of the WooCommerce, but only a single template of the Theme has become outdated with this version of the WooCommerce, but no need to worry, it will not create any issue on your site, You can update it on your site.
And we are working on the new Theme update with which we will update that template as well. So please be patience till that and Enjoy using Porto
Regards, P-THEMES.
Hello,
I know it works. 
The version 3.60 of form-login.php is the same, for more than 2 years. How is it possible ?
I don’t mind waiting, but this looks like abandonment!
Regards
Hello, @dan002,
I am sorry but I do not understand your issue properly, Can you please explain it more clearly if possible with the help of screenshot.
Regards, P-THEMES.
Hello,
I do not have any problems. I just note, that:
porto/woocommerce/myaccount/form-login.php version 3.6.0
Has not been updated for more than two years. That’s all !
Nice day
Hello, @dan002,
We always update the Theme and Core files for making it compaitable with the latest Woo and other plugins. and we will look through it with our future upcoming updates of the Theme.
Regards, P-THEMES.
Hey,
We want to purchase your theme for one project, multi-vendor platform, but before we have several questions:
1) We want to include several user roles (like bulk buyers and etc) so each of them have separate price for the products, so we plan to use following WooCommerce Plugins: Role Based Pricing for WooCommerce; Custom User Registration Fields for WooCommerce; both plugins are from WooCommerce. I hope it won’t have any issues with the theme. 2) Will Store owners be able to generate coupon for their products? 3) On vendor page we want to allow them to put an image banner, like advertisement, so they can change them from time to time. Just one image, I hope it will be capable for them. 4) We plan to have up-to 20,000 product. We’ll provide all server side optimizations and woocommerce optimizations, theme will handle it, right? there are no limitations on that side?
Waiting for your response,
Best regards,
Levan
Hello, @paitchadze,
First of all, thanks for showing your interest in Porto WordPress.
1. We have not tested both plugins officially with the Theme yet, so we are unable to suggest you on them If you want you can try them If those plugins built by following the proper guidelines of WP and Woo then they will not create any issue on your site.
2. Yes, This is the default functionality of the WooCommerce and yes you can do it easily by following WooCommerce Doc:
https://woocommerce.com/posts/coupons-with-woocommerce/
3. Porto WordPress is fully Compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins and Dokan MultiVendor plugin also comes with the Theme Package as well so you can use any one which better meets your requirements and it will be the plugin functionality, It’s not the Theme functionality.
4. Yes, there is no limitation from the Theme for it.
Regards, P-THEMES.
How to add ask form in product page, on a catalog mode?
Hello, @alexander_djundi,
What do you mean by ask form? Can you please explain it more clearly if possible with the help of screenshot and where you want to add it.
Regards, P-THEMES.
Thanks for fast answer, here prtscr of mu question: https://imgur.com/a/Emjm51D
Hello, @alexander_djundi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.
Regards, P-THEMES.
I find good solution with that plugin https://bg.wordpress.org/plugins/product-enquiry-for-woocommerce/. Thanks again for fast respond guys
Sound’s Good!!!
