19041 comments found.
Hello.
I have a WPBakery version 6.0.2 installed. I done the update of BeTheme to 27.1.
Now will works to update the WPBakery to 6.2?
My plugin LayerSlide WP still on vesrion 6.8.4. Cant update anymore with news update of BeTheme?
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
My installation are registered.
Layer Slider – Version installed: 6.8.4 Available version: 6.9.2
License activation is required to receive updates.
License activation is unnecessary to receive updates. But please notice that Layer Slider requires plugin deactivaton before update.
I am a bit confused? Are all the themes included for the price of $59.00? Or just one theme for $59.00?
Hi,
all pre-built websites are included into one theme, BeTheme 
Best regards,
Muffin Group team
hi, i really like your beclothing demo but its result of pagespeed is really underscored.Altough you use CDN as well.It is more about your js codes.
https://gtmetrix.com/reports/themes.muffingroup.com/7KYGecJaDo you plan to release new update about it ?
Hi,
the main reason why specific pre-built websites loads slower than other are media. We would like images and videos to have the quality as good as possible. So, if you want to speed up site, just use lower quality of media and avoid using plugins like Slider Revolution.
Best regards,
Muffin Group team
hi, may i know how to change the gap size between the countdown ( day/hours/minues/seconds) Thank you
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Would be great if you can also provide the screenshot with further details of how you would like to do this exactly.
Best regards,
Muffin Group team
Hi, We are using RTL (Arabic) and the menu letters are separated. In Arabic the letters should be connected. Is there a fix for this?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I was using your theme one of my website that domain has expired. Now i cannot activate theme in my another new website. What should i do? thank you in advance
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Can the $ 59 plan be used for multiple domains?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi! I’m a beginner and I’ve chosen the BeTheme for my new website that is a showcase of our products (in future we will transform the website in a e-commerce probably) and inner evolution retreats/meeting, and I’ve chosen as well a demo (BESPA) that I will customize. But. There is no blog in this demo. Can I easily add a blog section in my website, maintaining style, colors etc of this demo? Thanks
Same question for the shop. In this demo there’s no shop, but I’d like to create a wishlist, with description of all products. Can I add this section maintaining the style of this demo?
Hey,
1. Yes, you can add Blog of course. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
2. As above, you can add shop to any pre-built website. BeTheme is fully compatible with WooCommerce so you can use all its features along with the theme.
Best regards,
Muffin Group team
Thanks a lot! 1. Any suggestion for a compatible plugin that helps me to create a catalogue with a wishlist? Because I actually don’t need to create an e-commerce, but only a showcase website. 2. Can I pick pages from different demos (like the home page from Bespa, and the product page from BeEcofood) maintaining the style of just one of them? Thanks again!
1. Catalogue option is included into theme by default. This feature disable “Add to cart” option from WooCommerce. However, we do not have any wishlist option included.
2. No, you can’t. Each pre-built website has own, specific options/styles and importing demo on currently existing site, will overwrite current options.
And one more thing: How do I hide Excerpts from Blog Shortcode? I dont Want it to show.
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hello, here is the page. In the home page we have at the bottom a Blog Shortcode called Noticias (News). There is some light grey thick lines below each post when i put nothing as excerpt. I dont want to show excerpts at all.
Thank you
This is post footer. To remove excerpt and footer div’s completely, please use the following css:
.grid .post-footer, .grid .post-excerpt {
display: none;
}
Hi,
I imported the Tutor demo on installation. All the pages were imported except the courses page. I see the page in the pages section but it’s empty see qlotela.com/courses. How do I import just that page or it’s there a template for that page you can send me?
Thanks.
Hi,
this is Blog based page so please check under Posts section if posts been imported or not. You can not import just posts so if they are missing, you have to make the import of the demo once again.
Best regards,
Muffin Group team
Hello, I have a little problem customising the color of my Accordion. Is it possible to change color and font of accordion header background and title?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hello. How to remove the Description Heading of product pages? Cant remove it. Already tried functions.php and css. Nothig works.
Thank you
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
I’ve just installed the BePsycologist3 and everything is looking good, but when I started editing the home page (only one), the bottom wraps crushes.
The page only loads till “Testimonials” title, but nothing below… I’ve tried to complete this wrap again in the muffin builder but it still shows till “Testimonials” title.
Is this a bug? or how can I fix this?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Best regards, Louis
Hi Louis,
yes, Slider Revolution is bundled with the theme.
Best regards,
Muffin Group team
Hello there, I paid for support but cannot log in to your actual support site without issues. I keep getting this, no matter what browser I try: ERROR 1015 YOU ARE BEING RATE LIMITED… I have put in a request for help but no answer yet, been days. Thank you for your expedited reply. Much appreciated.
Hi,
please log-in once again onto forum and it should be ok now.
Best regards,
Muffin Group team
Good Day, Love, love and love your theme more… How do I get rid of pop image titles? Is there a particular CSS code for that? When someone scrolls over the website near a photo, the name of the photo pops up
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Sure thing. Sending in private message
Thanks.
Hi, I wanted to fix the problem of layerslider not updating for more than a year now, found your forum and guess what, I cant see the answers because u dont accept sign ups to look at the answer, Im not even asking for you help, its out there, why on earth would you block access to LOOK THE ANSWER FOR MYSELF? https://forum.muffingroup.com/betheme/discussion/799/layerslider-wp-update
Hi,
your account on support forum already exists and been created in May 2018 so we do not understand what exactly does not work for you. If you lost password and somehow can not log-in, please send us private message via contact form on the right at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hi there, i buy this item, i could activate in one domain, but even after i press unregister theme I can not activate in another domain. Is there any other thing that I have to do? The error message is: Purchase code already used. Please deregister purchase code and remove theme folder on: l0vardfi-site.dtempurl.com
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Would this theme work with a website that was built with Visual Composer 5.0.1? We want to change old an not updated theme to BeTheme but leave the content as it is with as little as possible work. Thank you.
Hi,
current version of WPBakery Page Builder is 6.2 but unfortunately we do not know if 5.x version would be compatible with the most recent version of BeTheme.
Best regards,
Muffin Group team
Besides installing woocommerce and adding a product, is there anything that I need to do to make the shopping cart show up in the header? I can’t get it to show up. Thank you!
Hey,
yes, shopping car is located in right top bar so you have to make sure that TOP BAR RIGHT option is not disabled under BeTheme Options > Header & Suheader > Extras section.
Best regards,
Muffin Group team
Thank you!
You are welcome.
