23249 comments found.
How do i get the code to activate of Slider Revolution
Hello, @tamzidul,
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
How do i remove the SIZE GUIDE from my products???
SOLVED, thanks 
Sound’s Good!!
Dear Porto support, WhattsApp button can be integrated in my websied but bigger ? as a widget ?
thanks regards, Joaquín
Hello, @RosaMaria_,
No, Sorry to say that but this is not possible, You have to use any third party plugin for it, which better meets your requirements.
Regards, P-THEMES.
For mobile, is there an easy way to have the search bar appear in the menu instead of at the top of the page? I do not want to change how te desktop version looks. SuperMoss.com for reference. Thank you.
Hello, @melodybird,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can set it from Porto >> Theme Options >> Header >> Mobile Panel, You can check it on my test site on the Mobile version as well here:
http://hubdatasolutions.com/pearl/porto/global/
Regards, P-THEMES.
Hey I just pruchased, I dont see a child theme, can you update download so i can install child them? Thanks
nevermind saw it on import
Sound’s Good!!!
Nice theme. I am getting the notice that a new version is available and I can update the theme. When I go through the wizard, there is a step that I should import the demo pages. I don’t wnat to import the demo pages and my website is customized. How do I do the update in the proper way. I don’t want to messup the customization. Do you have a video that shows how to update a website that is already live?
Hello, @seen444,
First of all, please take the complete backup of your site before doing anything, because if something went wrong then you will have your site back up and you just have to run that backup.
Now, please download the latest Theme Files of the Theme from Envato >> Downloads after Logging into your Envato account and then extract that package into your computer and you will find Theme Files folder and under it, you will find porto.zip file, this is the actual Theme file.
After that follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/12/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I need my license reinstated, please. My other domain is no longer in use. Thank you.
Hello, @javi_lennon,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi there, I need to migrate the license and it says it’s in use. How do I change the domain? Thank you.
Hello, @javi_lennon,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, How create a simple page , fullscreen, no header, no footer. I want just a full screenpage to put tab for options of login/register to my woocommerce. I don’t see option in page in left sidebar to modify the layout of the page i create.. Please help !
the view options are hide with a extension plugin, now it’s ok
Hello, @alderanda,
Please edit your page and scroll below, you will find view options and under view options you will find an option for “Hide Header” and “Hide Footer” as showing below, you can check from there as per your requirements, It will work for you for the particular page:
Regards, P-THEMES.
Hello! At the moment, is it possible to make buttons in the mobile menu clickable? So that they expand the list when you click on the button area (even if it is an empty area) and not just by clicking on the arrow that opens subcategories. Thanks!
Hello, @Tolstikovmichael,
Sorry to say that but this is not possible, This only expends when clicked on arrow in mobile version of the site, this is how it works and this is the default functionality of the Theme, There is no such option to changing it in Mobile version of the site as you want. This requires Customization.
Regards, P-THEMES.
How much will it cost and where can I order customization
Hello, @Tolstikovmichael,
Please contact us via our support system so that we will share the contact of Customization department with you and then you can directly contact them and they will let you know all about it.
Regards, P-THEMES.
We’re trying to optimize our Seo performance and would like to make categories titles from H4 (as by default) to H2. Screenshot: https://postimg.cc/MnbFMgzq Are there any options to do this? Could you suggest something to solve it? Thank you in advance.
Hello, @baltresto,
Sorry to say that but there is no such opton in the Theme for changing it, You can try with any third party plugin like Yoast SEO or This requires Customization.
Thanks for your understand.
Hi, i have a problem, where can i edit or changea slider from my home page, actually im using main demo theme, please help me
Hello, @jmpipah,
Please edit your Home page and scroll below you will find view options and under view options you will find “Banner Type” option set as “Revolution Slider” and you will find the slider set from there to your Home Page as showing below:
And that is the Revolution Slider so it is coming from Revolution Slider and you can change/modify it from there as showing below:
Regards, P-THEMES.
Hi there, yes i can do it! thanks! btw where can i edit the custom menu, i cant found it please help me
Hello, @jmpipah,
You can find and edit the Custom Menu under Porto >> Theme Options >> Menu as showing below:
Regards, P-THEMES.
Best Support thanks!
Where can i find this tutorials? please send me a link if this exist
Hello, @jmpipah,
You can read the Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Support FAQ:
https://smartwave.freshdesk.com/support/solutions/folders/5000171807
Support Video’s:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
Regards, P-THEMES.
Thanks. hey dude how can i make a portfolio like you https://www.portotheme.com/wordpress/porto_landing/
Hi there, dude, how can i make a portfolio like you lading page? https://www.portotheme.com/wordpress/porto_landing/
Hello, @jmpipah,
That page you are trying to create made using different elements, you have to create the page using different elements as per your requirements, you can use Porto Tabs element or you can use Filters element as well as listed in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000009106--11-sort-filter-element-settings-as-on-demo-site-
Regards, P-THEMES.
Hello, how can I create a brands taxonomy that will be related with each product? It is being described here but not sure if your theme has that capability without purchasing any extra plugins https://docs.woocommerce.com/document/wc-brands/
Hello, @parisalex,
This is not the Core WooCommerce functionality but this is the extension of the WooCommerce you are talking about:
https://woocommerce.com/products/brands/?_ga=2.85059418.234774645.1590052561-894061349.1545279833
And we have not tested this extension with the Theme so we are unable to suggest to you on it If you want you can try it.
OR
Simply go to WP-Dashboard >> Products >> Attributes and create a new Attribute named as “Brand” and you will be able to use it as Attribute for products and you will be able to use it as Filter by Brand on Shop/Category pages using “Filter Product by Attribute” widget.
Regards, P-THEMES.
Hi do you have a site builder demo / admin demo ?
Hello, @AKGT,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but no there is no admin demo to show, you can only check the admin after purchasing the Theme.
You can check all our Pre-Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
Hi i want to display my contact number on mobile screen. Currently its only visible on desktop mode. Guide me with CSS my site leftovertreasures.com
Hello, @leftover_treasures,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (max-width: 991px){
#header .header-contact {
display: inline-block !important;
}
}
Regards, P-THEMES.
This enabled the contact number but other two tabs still not displayed
Hello, @leftover_treasures,
Which other two tabs are you talking about? Can you please share the screenshot for my better understanding.
Regards, P-THEMES.
Hello, @leftover_treasures,
Sorry to say that but this is not possible, If you show it on Mobile then all the header will destort because Mobile header has not enough space.
Thanks for your understand.
hi, When we add the featured image on post it gives fatal error….There is no such error on pages. I think there is a bug on theme..plz check the link below
http://bestivftreatmentindia.com/surrogacy/surrogacy-in-california-why-choose-us/Hello, @scriptfeedsdev,
Please do the following debugging processes one by one, I am sure it will help you in solving your issues.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
hi, thanks for replying. We already performed all steps above but issue still there….there is some kind of fatal error… Below is the error after inspection
: Uncaught Error: Call to undefined function imagecreatetruecolor() in /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/lib/lazy-load/lazy-load.php:52 Stack trace: #0 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/views/posts/post-media/images.php(24): porto_generate_placeholder(‘640×247’) #1 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/functions/general.php(679): include(’/var/www/html/b…’) #2 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/content-blog-grid.php(177): porto_get_template_part(‘views/posts/pos…’, ’’, Array) #3 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/functions/general.php(679): include(’/var/www/html/b…’) #4 /var/www/html/bestivftreatmentindia.com/wp-content/plugins/porto-functionality/shortcodes/templates/porto_blog.php(281): porto_get_template_part(‘content’, ‘blog-grid’, Array) #5 /var/www/html/bestivftreatmentindia.com/wp-content/plugins/porto-functionality/shortcodes/shortcodes/porto_ in
Hello, @scriptfeedsdev,
Please deactivate all the third party plugins and check your site after removing the browser cache, If the issue will not solve then purchase the support extension and contact us via our support system with your site WP Admin and CPanel Login details so that we will check it for you.
Thanks for your understand.
I am considering of buying this theme for an existing Wordpress & Woocommerce website…. Are there any guidelines when changing a website template to you yours?
Hello, @xkembri,
First of all, thanks for showing your interest in Porto WordPress.
You can follow this video for Installing the Theme on your site:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
Hi, i have to hide the top navigation field for the subpages or product pages. Can you please direct me.
Please don’t bother, i solve it.
Sound’s Good!!
You are the best
Hey!
It appears that your most recent update package when i download does not include the most current version of Revolution Slider, the change.txt and date stamp would suggest version 6.1.0 and not 6.2.2 as indicated the in your changelog.
Hello, @aIsh84,
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
You may have misunderstood me, the version you have pre-packaged in the current theme release is out of date – timestamp suggests December 2019
Hello, @aIsh84,
When you download the Complete Theme package you will find the latest Theme version in it, Othewise, simply download the latest plugin from above given article, we will update the latest plugin on our internal server as well so you can directly update it from your WP-Dashboard.
Regards, P-THEMES.
Again! The complete version downloaded from envato does not include the latest versions, as previously stated the time stamps for Rev Slider are 06/03/2020 and Bakery Builder 26/12/2019
Hello, @aIsh84,
OK, We will check and update it into the Theme package as well, For now download the latest plugins from the above-given article and update it on your site.
Regards, P-THEMES.
Olá, estou iniciando uma agência de sites e gostaria de saber se ao adquirir o tema Poderei fazer sites ilimitados para meus clientes ou se há uma limitado para a criação dos sites?
Hello, @magno_cypreste,
First of all, thanks for showing your interest in Porto WordPress.
All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Regards, P-THEMES.
