23241 comments found.
Hi, How create a simple page , fullscreen, no header, no footer. I want just a full screenpage to put tab for options of login/register to my woocommerce. I don’t see option in page in left sidebar to modify the layout of the page i create.. Please help !
the view options are hide with a extension plugin, now it’s ok
Hello, @alderanda,
Please edit your page and scroll below, you will find view options and under view options you will find an option for “Hide Header” and “Hide Footer” as showing below, you can check from there as per your requirements, It will work for you for the particular page:
Regards, P-THEMES.
Hello! At the moment, is it possible to make buttons in the mobile menu clickable? So that they expand the list when you click on the button area (even if it is an empty area) and not just by clicking on the arrow that opens subcategories. Thanks!
Hello, @Tolstikovmichael,
Sorry to say that but this is not possible, This only expends when clicked on arrow in mobile version of the site, this is how it works and this is the default functionality of the Theme, There is no such option to changing it in Mobile version of the site as you want. This requires Customization.
Regards, P-THEMES.
How much will it cost and where can I order customization
Hello, @Tolstikovmichael,
Please contact us via our support system so that we will share the contact of Customization department with you and then you can directly contact them and they will let you know all about it.
Regards, P-THEMES.
We’re trying to optimize our Seo performance and would like to make categories titles from H4 (as by default) to H2. Screenshot: https://postimg.cc/MnbFMgzq Are there any options to do this? Could you suggest something to solve it? Thank you in advance.
Hello, @baltresto,
Sorry to say that but there is no such opton in the Theme for changing it, You can try with any third party plugin like Yoast SEO or This requires Customization.
Thanks for your understand.
Hi, i have a problem, where can i edit or changea slider from my home page, actually im using main demo theme, please help me
Hello, @jmpipah,
Please edit your Home page and scroll below you will find view options and under view options you will find “Banner Type” option set as “Revolution Slider” and you will find the slider set from there to your Home Page as showing below:
And that is the Revolution Slider so it is coming from Revolution Slider and you can change/modify it from there as showing below:
Regards, P-THEMES.
Hi there, yes i can do it! thanks! btw where can i edit the custom menu, i cant found it please help me
Hello, @jmpipah,
You can find and edit the Custom Menu under Porto >> Theme Options >> Menu as showing below:
Regards, P-THEMES.
Best Support thanks!
Where can i find this tutorials? please send me a link if this exist
Hello, @jmpipah,
You can read the Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Support FAQ:
https://smartwave.freshdesk.com/support/solutions/folders/5000171807
Support Video’s:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
Regards, P-THEMES.
Thanks. hey dude how can i make a portfolio like you https://www.portotheme.com/wordpress/porto_landing/
Hi there, dude, how can i make a portfolio like you lading page? https://www.portotheme.com/wordpress/porto_landing/
Hello, @jmpipah,
That page you are trying to create made using different elements, you have to create the page using different elements as per your requirements, you can use Porto Tabs element or you can use Filters element as well as listed in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000009106--11-sort-filter-element-settings-as-on-demo-site-
Regards, P-THEMES.
Hello, how can I create a brands taxonomy that will be related with each product? It is being described here but not sure if your theme has that capability without purchasing any extra plugins https://docs.woocommerce.com/document/wc-brands/
Hello, @parisalex,
This is not the Core WooCommerce functionality but this is the extension of the WooCommerce you are talking about:
https://woocommerce.com/products/brands/?_ga=2.85059418.234774645.1590052561-894061349.1545279833
And we have not tested this extension with the Theme so we are unable to suggest to you on it If you want you can try it.
OR
Simply go to WP-Dashboard >> Products >> Attributes and create a new Attribute named as “Brand” and you will be able to use it as Attribute for products and you will be able to use it as Filter by Brand on Shop/Category pages using “Filter Product by Attribute” widget.
Regards, P-THEMES.
Hi do you have a site builder demo / admin demo ?
Hello, @AKGT,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but no there is no admin demo to show, you can only check the admin after purchasing the Theme.
You can check all our Pre-Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
Hi i want to display my contact number on mobile screen. Currently its only visible on desktop mode. Guide me with CSS my site leftovertreasures.com
Hello, @leftover_treasures,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (max-width: 991px){
#header .header-contact {
display: inline-block !important;
}
}
Regards, P-THEMES.
This enabled the contact number but other two tabs still not displayed
Hello, @leftover_treasures,
Which other two tabs are you talking about? Can you please share the screenshot for my better understanding.
Regards, P-THEMES.
Hello, @leftover_treasures,
Sorry to say that but this is not possible, If you show it on Mobile then all the header will destort because Mobile header has not enough space.
Thanks for your understand.
hi, When we add the featured image on post it gives fatal error….There is no such error on pages. I think there is a bug on theme..plz check the link below
http://bestivftreatmentindia.com/surrogacy/surrogacy-in-california-why-choose-us/Hello, @scriptfeedsdev,
Please do the following debugging processes one by one, I am sure it will help you in solving your issues.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
hi, thanks for replying. We already performed all steps above but issue still there….there is some kind of fatal error… Below is the error after inspection
: Uncaught Error: Call to undefined function imagecreatetruecolor() in /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/lib/lazy-load/lazy-load.php:52 Stack trace: #0 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/views/posts/post-media/images.php(24): porto_generate_placeholder(‘640×247’) #1 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/functions/general.php(679): include(’/var/www/html/b…’) #2 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/content-blog-grid.php(177): porto_get_template_part(‘views/posts/pos…’, ’’, Array) #3 /var/www/html/bestivftreatmentindia.com/wp-content/themes/porto/inc/functions/general.php(679): include(’/var/www/html/b…’) #4 /var/www/html/bestivftreatmentindia.com/wp-content/plugins/porto-functionality/shortcodes/templates/porto_blog.php(281): porto_get_template_part(‘content’, ‘blog-grid’, Array) #5 /var/www/html/bestivftreatmentindia.com/wp-content/plugins/porto-functionality/shortcodes/shortcodes/porto_ in
Hello, @scriptfeedsdev,
Please deactivate all the third party plugins and check your site after removing the browser cache, If the issue will not solve then purchase the support extension and contact us via our support system with your site WP Admin and CPanel Login details so that we will check it for you.
Thanks for your understand.
I am considering of buying this theme for an existing Wordpress & Woocommerce website…. Are there any guidelines when changing a website template to you yours?
Hello, @xkembri,
First of all, thanks for showing your interest in Porto WordPress.
You can follow this video for Installing the Theme on your site:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
Hi, i have to hide the top navigation field for the subpages or product pages. Can you please direct me.
Please don’t bother, i solve it.
Sound’s Good!!
You are the best 
Hey!
It appears that your most recent update package when i download does not include the most current version of Revolution Slider, the change.txt and date stamp would suggest version 6.1.0 and not 6.2.2 as indicated the in your changelog.
Hello, @aIsh84,
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
You may have misunderstood me, the version you have pre-packaged in the current theme release is out of date – timestamp suggests December 2019
Hello, @aIsh84,
When you download the Complete Theme package you will find the latest Theme version in it, Othewise, simply download the latest plugin from above given article, we will update the latest plugin on our internal server as well so you can directly update it from your WP-Dashboard.
Regards, P-THEMES.
Again! The complete version downloaded from envato does not include the latest versions, as previously stated the time stamps for Rev Slider are 06/03/2020 and Bakery Builder 26/12/2019
Hello, @aIsh84,
OK, We will check and update it into the Theme package as well, For now download the latest plugins from the above-given article and update it on your site.
Regards, P-THEMES.
Olá, estou iniciando uma agência de sites e gostaria de saber se ao adquirir o tema Poderei fazer sites ilimitados para meus clientes ou se há uma limitado para a criação dos sites?
Hello, @magno_cypreste,
First of all, thanks for showing your interest in Porto WordPress.
All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Regards, P-THEMES.
Hi, im interested in buying this template but as long as i can see, the product categories dont have H1 neither text field for SEO, could it be possible to include it my self with Advanced Custom Fields int the acrhive-product.php or any place else?
Thx
Hello, @Jose_Tassias,
First of all, thanks for showing your interest in Porto WordPress.
You can use Yoast SEO plugin, OR you can directly Customize the Theme Core files for changing it as H1 tag as per your requirements.
Regards, P-THEMES.
We need your help to fix the following: ////make the background of a image white instead of black where the image is not fitting the image box./////to show Weight and other info under SKU instead of the additional info tab////to add search box at the top of the product page on mobile version////
Hello, @iislb,
1. Which image background color you want to change? Can you please share the screenshot and also the URL of the page where those images appearing so that I’ll check and provide you the best possible solution for it.
2. Sorry to say that but this is not possible, there is no such option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.
3. Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (max-width: 575px){
#header .searchform-popup {
display: inline-block !important;
}
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/12/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
1. Which image background color you want to change? Can you please share the screenshot and also the URL of the page where those images appearing so that I’ll check and provide you the best possible solution for it. >check the following link, we updated the custom css to change the product background and size but it didn't work gmartgroup dot /wp-content/uploads/Capture.png
3. Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache. > didn’t work even after we deleted the cache
Hello, @iislb,
1. Just checked your site now and there is no such background color on your site at my end, please see the below given screenshot, It must be the cache issue at your end nothing else: https://postimg.cc/gwnwkb3b
2. That Code wotking fine at my end, please purchase the support extension and then contact us via our support system we will check it for you.
Regards, P-THEMES.
thank you for your update, still have the same issue even after deleting the cache, check the on-sale part please
Hello, @iislb,
Please share the URL of the page and the screenshot as well so that I’ll again check it for you.
Regards, P-THEMES.
Thank you for your reply,
URL is gmartgroup [dot] com
Screenshot: https://snipboard.io/nt8g4M.jpg
Hello, @iislb,
This is not the Theme issue but this is your images which has those black background as showing in this screenshot: https://postimg.cc/bZ3bT4p6
You have to alter your images and remove that background color from your images with the help of any graphic designer and then you have to reupload the images again for those products and it will work for you as you want.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/12/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I appreciate your help and we will renew the support if there is any additional questions however the images doesn’t contains any black background, check the following url: gmartgroup dot com/product/savart-whitening-face-serum/, we just want to update the black background to white whenever the image size is not full comparing to the cropped one. i think the image link sent describe the issue clearly
Hello, @iislb,
Please once check with the default WP Theme Twenty Twenty for making it sure that the issue is from our Theme or not, If you will find the same issue with WP default Theme then it means the issue is not with our Theme and you have to contact WooCommerce support for it.
OR
Try with deactivating all the third-party plugins and check back after removing the server, site, and browser cache.
I have again checked your site and finds the same as showing in this screenshot: https://postimg.cc/R3qmwP2h
Regards, P-THEMES.
I am using this page “content-archive-portfolio-grid”. What should we do to get 270×360px in “WordPress Media Settings” instead of 270×270px on the Portfolio archive page?
WP Media Setting; https://i.hizliresim.com/xEzoLh.jpg
Portfolio Archive Page: https://i.hizliresim.com/VOiiEY.jpg
In short, the pictures I uploaded are 1200×1600px, but they appear as squares on the site. How can we show this proportionally?
Hello, @fatihemregunes,
This is because of the size of the container of the image is set as square, You have to change the layout of the page from Porto >> Theme Options >> Portfolio >> Portfolio Archives as per your requirements:
OR
If you want to use the same layout then you have to Customize the particular layout Core files for changing it as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/09/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
First of all, thank you for your reply. But your suggestion didn’t work for us. Our uploads are 1200×1600 pixel and our uploaded images are always cropped from the top and bottom. Is there any other you can suggest to fix this? All the images we upload to our portfolio are 1200×1600 pixel and we want them to be adjusted proportional.
Hello, @fatihemregunes,
I already explained you above in detail that this is because of the layout of the Portfolio, The image depends on the container size and there is no option in the Theme for changing the container size, This is only possible with the help of Customization.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/09/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Can you help with customization if we buy support?
Hello, @fatihemregunes,
No, Sorry to say that but Customization is not included in the Support Policy, you have to pay for Customization work seperately.
Thanks for your understand.
Hello,
i get some info with “developer” on the Maps. How can i remove it ?
Hello, @ProTechEx,
Can you please explain your issue more clearly if possible with the help of screenshots, so that I’ll provide you the best possible solution for it.
Regards, P-THEMES.
Hello can you make the admin approve the registration of new users Manually? and can I add custom field on registration form?
Hello, @kkateo,
Sorry to say that but by default WooCommerce does not provide these functionalities and you have to use any third-party plugin for it, OR it requires Customization.
Regards, P-THEMES.
When I import it
https://www.screencast.com/t/xUXqB5Tls29I wanted exactly as it shows
Hello, @kkateo,
I have just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/7CZNvbZn
, It must be the cache issue at your end nothing else.
Regards, P-THEMES.
Hello Support,
I have some pre-sale questions.
Can you please check the following plugin list and let me that the plugins are compatible with your Porto Theme?
Yith Plugins
1. Yith Advanced Refund System For Woocommerce
2. Yith Woocommerce Sms Notifications
3. Yith Woocommerce Customize My Account Page
4. Yith Woocommerce Gift Cards
5. Yith Woocommerce Points And Rewards
6. Yith Woocommerce Affiliates
7. Yith Woocommerce Recover Abandoned Cart
8. Yith Woocommerce Frequently Bought Together
9. Yith Woocommerce Order Tracking
Other Plugins
10. Refer a Friend for WooCommerce PREMIUM https://wpgens.com/downloads/refer-a-friend-for-woocommerce-premium/ 11. WooCommerce Refund And Exchange With RMA https://codecanyon.net/item/woocommerce-refund-and-exchange/17810207 12. WooCommerce Recover Abandoned Cart https://codecanyon.net/item/woocommerce-recover-abandoned-cart/7715167 13. WooSwatches – WooCommerce Color or Image Variation Swatches https://codecanyon.net/item/wooswatches-woocommerce-color-or-image-variation-swatches/7444039 14. Product Filter for WooCommerce https://codecanyon.net/item/woocommerce-product-filter/8514038Thank you.
Regards,
Alex
Hello, @alexurth,
First of all, thanks for showing your interest in Porto WordPress.
We have not tested those all the plugins with the Theme yet officially so we are unable to suggest you on it If you want you can try it with the Theme at your own risk.
You will find all the Theme compatible plugins list confirmed from our end here:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Regards, P-THEMES.
Hi,
I am interested to purchase your template.
But, before purchasing I would like to see the screenshots that it actually looks like after I purchase it.
Thanks
Hello, @tamzidul,
First of all, thanks for showing your interest in Porto WordPress.
You can check all our live Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
How to use urdu font and upload
Hello, @Niyara,
Download the URDU Font complete zip file from Google and then upload the complete zip file of the Font from Porto >> Theme Options >> Font Control and then you will be able to use that Font on your site.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/12/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
