Hello, @welcome-store1358,

You can change/remove it from Porto >> Theme Options >> General >> HTML Block as showing below as per your requirements:

Regards, P-THEMES.

Thank you for your supporting

ok, this is aviable also for the background image into the banner?

for example, into banner background section i see this features: “Shortcodes Ultimate Use this field to add custom links to slides used with Slider, Carousel and Custom Gallery shortcodes ” i tried to put a shortcode like this [su_image_carousel source=”media: 3133,3117,3089”] but the background carousel not working…

Hello, @loranz,

I am sorry I am not able to understand your issue properly, can you please share your site WP-Admin Login details via our support system and also share the screenshot of the issue as well via support ticket, so our experts will check and provide you the proper solution to you.

Regards, P-THEMES.

Hello, @aidasultane,

Please watch and follow the instructions showing in the video given below:

https://youtu.be/qlhOBpYDw9Y

https://youtu.be/Xxr_-gLZtjU

OR if you want something else, please contact us via our support system we will share the video with you.

Regards, P-THEMES.

Can’t a customer just choose the variation via dropdown available below or above the add to cart or quantity button? Take a look at this https://photos.app.goo.gl/griAwJ5v84ta8MzL9. After clicking on dropdown it comes with a popup like this https://photos.app.goo.gl/MFXmkSz3PdFXwiRZ7 . Can this be achieved in your theme by plugin or something? If not exact i just want to show a dropdown for variable products just like swatches. So that customer doesn’t have to go to a full page to buy the product. Furthermore, can the quantity button be changed to add to cart too? I mean when the customer presses the plus sign of the quantity button, it directly gets added to the cart and customer doesn’t have to click on add to cart button again after clicking the quantity plus button. Something like this https://photos.app.goo.gl/C6jz1QrrJRzX2eyX9 If you would see the picture attached above, you will see a top bar with trending, arhar, moong, urad written. These are actually child category tabs on the shop page which can slide. The customer can click on them and directly jump to different category. If the user swipes his finger from left to right then also the category changes. This is like the same slider element i talked about in the previous comment. And just one more question, can we show the same left sidebar that is on the home page on all other pages. I want to make something like this https://grofers.com and i want to enable customers to add prodcuts to cart very easily from whatever page they are and checkout.

Hello, @Webtricks2,

First of all, thanks for showing your interest in Porto WordPress.

1. Yes, with Porto WordPress Theme you can achieve it easily, You can check it on my test site here:

http://hubdatasolutions.com/pearl/porto/shop1/shop/

2. Yes, you can set the banner for Category pages as well using Porto WordPress Theme and you can check the same URL provided above for sidebar on the Mobile version of the site.

3. Sorry to say that but that pop up is not possible to achieve with Porto WordPress, You have to use any third-party plugin for it which better meets your requirements.

&

It’s possible to show the variations for variable products on Shop/Category pages but only for showing purpose, for ordering that product Customer must have to go to single product page.

4. No, sorry to say that but this is not possible to add the product to cart with quantity + button, This requires Customization.

5. Yes, you can set the same sidebar to any page on your site as per your requirements.

6. Sorry to say that but this is not possible to show the same style Child Category using Porto WordPress Theme.

Regards, P-THEMES.

Hello, @584,

Sorry to say that but this is not possible, This is the default functionality of the Theme, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team.

Regards, P-THEMES.

Hello, @zukii,

This is not coming from the Theme but this is coming from your server-side CDN, Please contact your hosting provider, your hosting provider is the one will help you in solving this issue.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/10/2016. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @europeennedimage,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000059605--30-how-to-set-choose-change-search-result-page-layout-

And if you are not able to Login into the support system then please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and reset it for you.

Regards, P-THEMES.

Email sent

Hello, @europeennedimage,

We have just created the support account for you and the email with account credentials has been sent to your email: vlmultimedia@hotmail.com, please check your email now.

Regards, P-THEMES.

Hello, @Tudor89,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Regards, P-THEMES.

I just did that, I opened a tiket. Thank you

Hello, @Tudor89,

Now, Please be patience, once your support ticket will be resolved you will get the reply to your support ticket.

Regards, P-THEMES.

Hello, @fakirhashmat,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/08/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Vocelov,

Porto theme provides availability to override all parent theme functions in child theme.

If you want to change logo, you can use “porto_logo” filer in child theme’s functions.php as following.

add_filter( 'porto_logo', 'porto_child_logo' );
function porto_child_logo( $logo_html ) {
    return str_replace( array( '<h1 class="logo">', '</h1>' ), array( '<h2 class="logo">', '</h2>' ), $logo_html );
}

Regards, P-THEMES.

Hi,

I am not sure we are talking about the same thing, so to be sure let me explain:

1) My site https://www.torbizapodaraci.com/ uses the Porto theme, the H1 tag is a logo, but this is not recognized by SEO Audit tools. So, it looks like Google thinks I don’t have an H1 tag.

2) This site – https://www.constructionparts.com/ – also uses the Porto theme, and also their first H1 tag is the logo, but I can see in the source code that the way this is done in the code is different. However, when you check this site in Browseo (SEO Audit tool), it says Google recognizes they have an H1 tag.

I want the same for my site, I want Google to recognize properly my H1 tag which is my logo. Because otherwise I have problems with SEO.

How can this happen? Let me know if I should open a support ticket instead.

Hello, @Vocelov,

Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you.

Regards, P-THEMES.

Hello, @yeraymoya,

You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @ddemitch,

Sorry to say that but without purchase code we are no longer to provide support, If you have purchase code then contact us with purchase code PDF file via our support system.

Regards, P-THEMES.

If we just purchase the license (as we do not need to software, since it was provided by some web developer agency) will you be able help us with additional coding using WP Globus plugin as website language translator? Or you you would simply suggest using Polylang plugin for that?

Hello, @ddemitch,

No, sorry to say that but additional coding means customization and customization are not covered in Theme support policy, you have to contact our Customization team for paid Customization services separately.

Regards, P-THEMES.

Hello, @MrOp3aa,

First of all, thanks for showing your interest in Porto WordPress.

1. Payment is the default functionality of the WooCommerce and our Theme does not have any influence on it, You can read all about WooCommerce payment here:

https://docs.woocommerce.com/document/premium-payment-gateway-extensions/

https://woocommerce.com/payments/#:~:text=WooCommerce%20Payments%20is%20free%20to,transaction%20for%20U.S.%2Dissued%20cards.&text=I%20can%20see%20payments%20and,all%20while%20staying%20in%20WordPress.%E2%80%9D

2. You can do it using Porto Modal Box, but simply for showing the message or media nothing else, like for interaction you have to use any other plugin and then use the shortcode into Porto Modal Box, It will work for you.

3. No, This is not possible, You can try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Hello, @oscarjoya08,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Regards, P-THEMES.

Hello, @icfenesan,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but here we only provide our dedicated support for the Porto WordPress Theme not for any other Theme and regarding the plugin, sorry to say that but we have not tested the particular plugin with the Theme officially so we are unable to suggest you on it If you want you can try it with the Theme.

Regards, P-THEMES.

Hi, I follow the instructions and still didn’t work. Finally, I got it working by installing Woocommerce, which I don’t need. Why does Woocommerce needs to be installed for the “Elementor Main Demo” to work?

Hi again,

the problems didn’t end here yet

Please check what shows up on my installation after importing all plugins and demo: https://dns.d.pr/sTMXW3/jVbYsJJSI4

I guess Elementor is proving itself to not be working as I would like to.

Hello @GoUnike,

Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you.

Regards, P-THEMES.

Hello, @great2020,

First of all, thanks for showing your interest in Porto WordPress.

Yes, When you Import the Demo, It will Import all the Images and Products as well:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Regards, P-THEMES.

Hello, @salvatonic,

Please read and follow the instructions written in the below-given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000057083--22-how-to-remove-size-guide-tab-how-to-create-different-size-guide-chart-for-different-products-

https://smartwave.freshdesk.com/support/solutions/articles/12000060292--34-how-to-remove-product-data-tabs-from-single-product-page

Regards, P-THEMES.

Hello, @pablorseo,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/05/2016. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @salvatonic,

You can change it from Porto >> Theme Options >> Skin >> Main Menu as per your requirements as showing below:

Regards, P-THEMES.