23241 comments found.
Any updates on how to add product videos to the product gallery? More specific: Can you finally provide a link to a 3rd party plugin that you have tested AND works with your theme? I had tested nearly any available plugin (free and paid plugins) about a year ago and NONE of them worked with Porto because your theme did not consider to make efforts on compatibility when engineering the product page. Looking forward to your answer if something has changed on that. Thanks.
Hello, @lensbreak,
Sorry to say that but we have not tested any of the third party plugin with our Theme for this reason, and there is no such Option in the Theme for it, so for now, This requires Customization and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Regards, P-THEMES.
—moved comment—
OK i see very same answer as in the past 
Searching in here a bit I do also see that this feature is requested a lot. So you should add it asap to keep up with the growing competition…
Thanks for your understanding and patience, it depends on the development department. we always forward the feature requests to them.
Hey! I can’t traslate that element, it’s changed in WooCommerce and Porto pot but doesn’t work – http://prntscr.com/sx7r0d
Hello, @ocm-24,
That is Order and it is coming from WooCommerce, Our Theme does not have any influence on it, You can once contact WooCommerce for its translation and they will solve it for you.
Regards, P-THEMES.
Tried to download a few module templates on revslider and it keeps asking purchase code. How to download some?
Hello, @ekkljs,
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
how can I keep add to cart buttons aligned on shop page. Currently their position depends on how long the product title is.
Hello, @philsafc,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .woocommerce-loop-product__title {
height: 75px !important;
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/09/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi! I have some pre sales questions:
1.can i have captcha for customer review section?
2. How îs this theme GDPR ready? Can the customer select the cookies to keep himself?
Thank you,
Hello, @dcatalinalin,
First of all, thanks for showing your interest in Porto WordPress.
1. You can try with any third party plugin which better meets your requirements, there is no such Option in the Theme for it, This is coming from WordPress and WooCommerce.
2. It’s important to note that it is the responsibility of every company or website owner to prepare their sites for GDPR compliance. It is not the duty of any framework used to create and manage a website’s compliance, solely. In almost all cases a lot of manual fine tuning will be needed. Generally speaking, that means there is no use in asking “Is WordPress GDPR compliant?” or “Is Porto GDPR compliant?”. For example, Porto itself will never be violating the GDPR criteria as it does not collect any data. It is a powerful tool to create websites, and the end users website is what will collect data and the data collected will be different for every use case.
Does that mean that WordPress and Porto users are left alone in their fight for compliance? No, not at all!
And if you want to make your site more compaitable with GDPR then use any third party plugin which will help you in achieving your needs.
Regards, P-THEMES.
Hi, after some trail and error testing it seems that the search function is conflicting with the Woocommerce Tab manager plugin (V1.12.2) The search page gave a 504 time out. After deactivating the Tab manager plugin all is well. I deactivated all non related plugins to the theme and the activated them 1 by one via FTP. Please advise.
Hello, @eskamedia,
You already had debugged your site and the Woocommerce Tab manager plugin is creating an issue on your site, this plugin is not on board with Porto WordPress Theme, This is the third party plugin issue please do not use it OR contact plugin Author to solve your issue, we do not provide our dedicated support for any of the third-party plugin issues.
Regards, P-THEMES.
Hi, I was earlier using Porto at www.brandtreee.com but I am no more using it there for some reason. But, when I tried to install it on another website, it is showing an error that the theme is registered for www.brandtreee.com. Could you help me on this? Please, it’s urgent.
Hello, @sagamgupta,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Dear a pre-sales question please
is it possible to create a separate landing page for mobile and desktop?
2nd one please is it possible to set a horizontal menu in the footer ?
Hello, @khalil__,
First of all, thanks for showing your interest in Porto WordPress.
No, sorry to say that but you can not create a separate landing page for mobile and desktop, Although you can use WP Bakery page Builder and hide specific Columns for Mobile and Desktop versions as per your requirements as showing below:
Regards, P-THEMES.
Hello, @khalil__,
2. Yes you can create Horizontal Menu in Footer as well using Widgets.
Regards, P-THEMES.
Thank you for your reply, regarding the mobile and desktop the wp bakery should give me the same results with page is that correct ?
Hello, @khalil__,
Yes, Absolutely correct.
Regards, P-THEMES.
Thank you dear I am going to buy it !
Sound’s Good!!!
Hi, There is any idea, how can I set a full-screen slider on “slider revolution” only for desktop and laptop? When I set it full-screen it sets for all screens and I want only for pc. If you can help me, I would appreciate that!
In order to direct you better, I would like something like wedding demo
Hello, @bill_ch,
You have to change it from Slider Setting, You can read the below given Doc of Slider Revolution:
https://www.themepunch.com/slider-revolution/size-position/
Regards, P-THEMES.
Thanks! One more question…do you have any idea how can I change scroll down button for sliders? At the moment is an animated dot based on < span >< /span > and I would like to be an animated down-arrow
Hello, @bill_ch,
Again, this has been set with Custom CSS and JS in Slider Revolution, You can refer Revolution Slider Doc for more info on it.
Regards, P-THEMES.
hi, we are a website personalization agency with wordpress and the “Porto” model is part of it so I would like to make a video on my youtube channel, and I would like to have temporary access to a porto demo to show how to create a site with port. www.themeo.fr/
thank you very much themeo
Hello, @simomaaz,
Thanks for your love for Porto, but sorry to say that we do not provide any access to Demo site, and we already have our Youtube Channel for Support Videos:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
Regards, P-THEMES.
Hey. I want to make a product exactly like this: https://grofers.com . I have read a lot of comments and from that, i think the majority of things can be done. I have some question thought on the additional things 1. Can we an quantity tab with plus minus sign over the add to cart button so that product can be directly added to cart from shop page and other pages. 2. If yes, can this quantity button and add to cart button be merged to a single button like this https://prnt.sc/swpq9a . 3. Can we enable customer to select variations of a product from the shop or home page without being redirected to individual pages. The variation could be in drop-down or checkboxes or swatches. Have a look at this https://prnt.sc/swpsd8 after clicking on which it comes with a popup like this https://prnt.sc/swpsq5 . 4. Does this theme has quick view in mobile version? If yes does it need to be activated because it is not showing in your demo. And can we make quick view default page view for individual pages. By making default i meant that as of now a customer is present with quick view only when it selects quick view after hovering over a product for all other clicks the customer makes he is redirected to the individual page. But making default the quick view a customer would get the quick view for other clicks and for individual page there would be small button just like quick view has now. 5. Can shop pages or category pages be made like this https://prnt.sc/swq4uq where after clicking a category that category’s sub category & child category are shown in a side bar like this both in desktop & mobile version. Do note that the sub category & child category are shown only of the selected category. 6. Can we select what all information of a product we have to show on the home & shop pages. As of now your theme shows this information on shop pages https://prnt.sc/swq9vq . I want to change it and show some other fields too like short description on something. 7. The products showing on your home page are taking too much space of the screen that could be used otherwise or could be used to show more products in the same row. I hope this could be changed i.e we could increase the number of columns per row on the page. currently it has 3 i want to make it 5 which would make the area for a product smaller too. 8. The side bar at the home page showing categories, featured products etc should have either be inside the scroll bar the mobile version has on the left or should have disappeared in the mobile view but it shows like this https://prnt.sc/swqh1p . Can this be changed too. 9. Where does the login/signup button goes in the mobile home page. Is login / register compatible with digits login otp plugin so that without changing the login form this plugin could enable customers to login via otp. 10. Can we show the categories shown in mobile view into 2 columns which are currently shown in just one wasting the dame to their right like this https://prnt.sc/swqjz4 11. Can a slider like this https://prnt.sc/swqm4z be shown for displaying child categories which web clicked show the products from that category. FOr more details on what it actually is you can look here https://elementor.urnawp.com/organic/ 12.
I know the above comment is long, but these are genuine concerns. Do have a look at it as whole and if something can’t be achieved in your theme and you know a plugin do suggest the same. Thanks a tonne in advance.
Hello, @priya0007,
First of all, thanks for showing your interest in Porto WordPress.
1. Yes, you can, You have to change the layout of the Product as “Show Quantity Input” for Shop/Category Pages from Theme Options and it will work for you and you can add the product to Cart directly from Shop/Category pages but please remember that it is only for single products not for variable products.
2. No, sorry to say that but this is not possible, This requires Customization.
3. No, sorry to say that but this is not possible, you can only show the variations on Shop/Category pages but for adding it to the Cart you must have to go to single product page.
4. Yes, Quick View also works on Mobile devices as well and it is by default no need to activate it and also you can not make the default quick view page for an individual product, This requires Customization.
5. You can show the Categories in Sidebar on Shop page easily by using Product Category widget and it has an option to show Child Categories as Dropdown under Parent Category OR without Dropdown as well, you can check it on my test site here:
http://hubdatasolutions.com/pearl/porto/shop1/shop/
6. The only possible options to show data on Shop/Category pages are:
“To Show Category”
“To Show Description”
And you can show it on Home Page as well using the Porto Products element.
7. Yes, you can achieve it, you have to edit the particular element and change anything as per your requirements.
8. You can change it as a sidebar scroll as well and remove it using simple Custom CSS as well on the Mobile version of the site.
9. Login/Register Button will show on Top Header or in Mobile Menu, you have select it from Theme Options as per your requirements and sorry to say that but we have not tested that plugin with the Theme yet officially so we are unable to suggest you on it, If you want to use it you can try it.
10. Yes, you can change it from Porto >> Theme Options >> WooCommerce >> Product Archives as showing below:
11. No, sorry to say that but this is not possible, This requires Customization.
Regards, P-THEMES.
1. Ok. 2. What could be the cost involved in this type of customization? 3. Can this be achieved by any type of plugin or something? 4. What would be the cost involved? 5. The filter icon that shows in mobile view this : https://prnt.sc/sx1ago , can it be placed anywhere? Can i have a mobile bar like this in your theme https://prnt.sc/sx1bl5 6. ok. 11. Price?
Hello, @priya0007,
1. Sound’s Good!!!
2,4, 7. Please contact us via our email newsmartwave@gmail.com so that we will share the Customization department email to you and then you can directly contact them and they will let you know all about it.
3. Sorry to say that but we have not tested any of the third party plugin for this reason with the Theme yet, so we are unable to suggest you on it, you can try with any third party plugin which better meets your requirements.
5. No, you can not there is no such option in the Theme you can change it using Custom CSS.
6. Sound’s Good!!!
Regards, P-THEMES.
Hello, @welcome-store1358,
You can change/remove it from Porto >> Theme Options >> General >> HTML Block as showing below as per your requirements:
Regards, P-THEMES.
Thank you for your supporting
Hello! into porto banners I would like the banner image to change every minute, is it possible to do this? or similar features
Hello, @loranz,
You have to use Multiple Porto Interactive Banner elements in Porto Carousel element and set the Porto Carousel element as per your requirements as showing below:
Regards, P-THEMES.
ok, this is aviable also for the background image into the banner?
for example, into banner background section i see this features: “Shortcodes Ultimate Use this field to add custom links to slides used with Slider, Carousel and Custom Gallery shortcodes ” i tried to put a shortcode like this [su_image_carousel source=”media: 3133,3117,3089”] but the background carousel not working…
Hello, @loranz,
I am sorry I am not able to understand your issue properly, can you please share your site WP-Admin Login details via our support system and also share the screenshot of the issue as well via support ticket, so our experts will check and provide you the proper solution to you.
Regards, P-THEMES.
Hello i installed the theme and the shop 4 demo on my store i like ro use elemntor demo but i find i difficult to change the images and add a new slides with elementor do you have any videos or tut can help me to add slide on this demo shop4 and change images of home page
Hello, @aidasultane,
Please watch and follow the instructions showing in the video given below:
https://youtu.be/qlhOBpYDw9Y
https://youtu.be/Xxr_-gLZtjU
OR if you want something else, please contact us via our support system we will share the video with you.
Regards, P-THEMES.
Hey I am stunned by the quick replies you guys give. And that’s the only reason i want to migrate my website to your theme. I have bought urna theme from thembay, its a good theme but the support isn’t good at all. I just have a few questions. Does your theme support quantity mode I.e. customer can select the quantity from shop page or wherever the product is shown and directly add to cart from there. Have a look at this: https://photos.app.goo.gl/3wGqpN96Vm46Xtte8 I want to enable the customer to add directly like this. This was done through a little tweak provided by the theme author but can it be done from your end too. Furthermore, You can see i have customized the mobile navigation bat with WhatsApp order, support etc. This was also provided by the author online, just have to copy-paste it. Can we have a sidebar like this on mobile https://photos.app.goo.gl/scHvKyUCe2HKWqX97 Have a look at this: https://photos.app.goo.gl/hpEHWwyPsHbqYd7Z7 The element that i have highlighted in red colour. The banner is an elementor’s image element, but the slider below it is something provided by urna theme for categories. Can it be done too. I mean a slider with categories in that way.
Can’t a customer just choose the variation via dropdown available below or above the add to cart or quantity button? Take a look at this https://photos.app.goo.gl/griAwJ5v84ta8MzL9. After clicking on dropdown it comes with a popup like this https://photos.app.goo.gl/MFXmkSz3PdFXwiRZ7 . Can this be achieved in your theme by plugin or something? If not exact i just want to show a dropdown for variable products just like swatches. So that customer doesn’t have to go to a full page to buy the product. Furthermore, can the quantity button be changed to add to cart too? I mean when the customer presses the plus sign of the quantity button, it directly gets added to the cart and customer doesn’t have to click on add to cart button again after clicking the quantity plus button. Something like this https://photos.app.goo.gl/C6jz1QrrJRzX2eyX9 If you would see the picture attached above, you will see a top bar with trending, arhar, moong, urad written. These are actually child category tabs on the shop page which can slide. The customer can click on them and directly jump to different category. If the user swipes his finger from left to right then also the category changes. This is like the same slider element i talked about in the previous comment. And just one more question, can we show the same left sidebar that is on the home page on all other pages. I want to make something like this https://grofers.com and i want to enable customers to add prodcuts to cart very easily from whatever page they are and checkout.
Hello, @Webtricks2,
First of all, thanks for showing your interest in Porto WordPress.
1. Yes, with Porto WordPress Theme you can achieve it easily, You can check it on my test site here:
http://hubdatasolutions.com/pearl/porto/shop1/shop/
2. Yes, you can set the banner for Category pages as well using Porto WordPress Theme and you can check the same URL provided above for sidebar on the Mobile version of the site.
3. Sorry to say that but that pop up is not possible to achieve with Porto WordPress, You have to use any third-party plugin for it which better meets your requirements.
&
It’s possible to show the variations for variable products on Shop/Category pages but only for showing purpose, for ordering that product Customer must have to go to single product page.
4. No, sorry to say that but this is not possible to add the product to cart with quantity + button, This requires Customization.
5. Yes, you can set the same sidebar to any page on your site as per your requirements.
6. Sorry to say that but this is not possible to show the same style Child Category using Porto WordPress Theme.
Regards, P-THEMES.
Hello there! Thanks again for the theme, it’s great! I use this theme for many years.
One question. There is a Custom code editor tn “Porto Theme Options”. How can I change color skin of this editor? I’m asking cause it has black background with color letters and my eyes are leaking out when I see that.
Hello, @584,
Sorry to say that but this is not possible, This is the default functionality of the Theme, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team.
Regards, P-THEMES.
hey guys, do you know how to disable the simple-line-icons.css? its loaded through cloudflare and that isnt gpdr allowed…?!
Hello, @zukii,
This is not coming from the Theme but this is coming from your server-side CDN, Please contact your hosting provider, your hosting provider is the one will help you in solving this issue.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/10/2016. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, how to delete the banners in search results ?
I tried to create an account with my Purchase code but i never received the mail for activaton and now my Purchase code is blocked as “already used”
Thanks for help
Hello, @europeennedimage,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059605--30-how-to-set-choose-change-search-result-page-layout-
And if you are not able to Login into the support system then please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and reset it for you.
Regards, P-THEMES.
Email sent
Hello, @europeennedimage,
We have just created the support account for you and the email with account credentials has been sent to your email: vlmultimedia@hotmail.com, please check your email now.
Regards, P-THEMES.
Hello Porto team, I have a little problem with the add quantities buttons in the shop page. When I add let’s say 3 pieces of the same product, it adds only one piece, not 3 in the shopping cart. Why is that ? Thank you.
Hello, @Tudor89,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
I just did that, I opened a tiket. Thank you
Hello, @Tudor89,
Now, Please be patience, once your support ticket will be resolved you will get the reply to your support ticket.
Regards, P-THEMES.
How can I disable the popup newsletter form? Your documentation has no guidance to do this. Screenshot: https://prnt.sc/swc741
Hello, @fakirhashmat,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/en/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/08/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
