19038 comments found.
Hi,
This is a pre-sales question.
1. Do i in any way need elementor pro to use any feature of your theme?
2. Do you have a developer license?
Hey,
1. No, you do not need it. BeTheme is only compatible with Elementor but because this is 3rd party add-on, we do not force anyone to use it. Instead, you can use our own Muffin Builder which is included into theme 
2. Licenses for all products on whole Envato marketplace are the same. For more details, please visit https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
It seems the theme is not compatible with the newest Wordpress update 5.4.2. I received a fatal error. Will this be fixed soon?
Hi,
we’ve tested BeTheme with the most recent version of WordPress and all seems to be fine. So, if you receive and error, please send us private message with more details via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact so we may have a closer look on it.
Best regards,
Muffin Group team
Hi Dos betheme support schema / structured data ? If yes , how to enable for my articles and products ? If you have done please show me . Thanks
and what happen you use Elementor? do you have plane to use only that and remove muffin builder?
Hi,
yes, BeTheme is compatible with schema type and it could be enabled/disabled under BeTheme Options > Global > SEO section. According to your 2nd question about Elementor, NO, we are not planning to replace Muffin Builder with Elementor. We made BeTheme compatible with Elementor as some customers been asking about its compatibility. However, because for many customers, Muffin Builder is much easier and faster in use, we do not have any plans to drop it. Furthermore, we are working on new features and options for Muffin Builder.
Best regards,
Muffin Group team
Hi and thanks for reapply It been more than a year your team told me : we are working on new features and options for Muffin Builder and support forum , But the changes was very little…
We finish new support platform and in the meantime works on features for Muffin Builder. This takes time and tests thus the biggest changes are not ready yet.
Nice , But last week I was cheek the forum and that was old version . Good work . Nice and thanks
No problem.
I have a problem with putting a sidebar on category pages can you plese look at it ? Despite I set the sidebar it is showed not on the right side of the category page but on the bottom for no reason. Have yu any clue what can be the reason of that strange behaviour ? http://atatax.pl/category/cit/
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, do you have any clue already what can be the reason of that ?
Please check your inbox where we replied on your message this morning. And if you have any further questions in the future, would be great if you can reply on private message where all necessary details and whole conversation is.
I used the purchase code for an old develop site wich now, is not accesible and i can´t deregister it… Is it possible to do it anyway? I need the theme and i buyed it once, but for some reason i forgot to deregister on that development site. Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Excellent!! Thanks a lot!
You’re welcome!
Purchase code already used. Please deregister purchase code and remove theme folder on: executrain-sy.com Ihave deregister and deledt the folder and same problem
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I cannot find consultant_el in import options
Hi,
this pre-built website is based on Elementor and not the Muffin Builder. You can filter Elementor pre-built websites on https://themes.muffingroup.com/be/splash/#websites (on the left hand side you have Layout filter).
Best regards,
Muffin Group team
I can see the filter on the provided link but there’s no way to import it on website as there’s no ELEMENTOR filter listed there
You need to update theme to its most recent version then because there is filter under BeTheme > Pre-built websites section.
Hi, is it possible to enlarge the fonts in the whole template on UHD monitors?
Hey,
what you ask for, won’t be possible to achieve with simple custom css declaration. It requires much more customisations in theme files.
Best regards,
Muffin Group team
I need to be able to either edit the event page subheader text or turn it off on that page completely.
When I go to July’s events it still says “Events for June 2020” in the subheader.
https://i.imgur.com/ed5mcge.pngThanks
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
I want to buy a liscence of this product but let me know if i select for example this https://themes.muffingroup.com/be/medic2/ non-shop template and then i install woo-comerce extention for selling few stuff on that website then do u have something for woo-commerce extension ? like specialized product page & catelogue page templates to choose from ? Designed by Betheme ?
Hey,
yes, you can install WooCommerce plugin for any demo you like Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Hi,
If I buy the theme, will I receive too a licence for WpBakery for free?
Thanks.
Hi,
licenses for 3rd party bundled plugins, does never come with the theme. For more detail, we recommend to read the following article https://help.market.envato.com/hc/en-us/articles/213762463#what
Best regards,
Muffin Group team
Pre-order question: I’ve heard good things of your theme and muffin builder. Current situation: We have a WP site and would like to migrate into Betheme and muffin builder. We have est. 10000 pages.
The problem is, that we currently use plugins/shortcodes for tabs, accordians, sliders, etc. on the pages/posts, and would like to migrate these into the muffin builder equivalents automatically (since we do have a lot of pages) Is this possible? Do you have any guidelines? Is it possible to buy support for this process?
Thanks,
Hi,
if plugins are written according to WP API, they should work after migration to BeTheme but please notice that because we can not be responsible for 3rd party plugins, we can not guarantee it would work flawless. We do not offer any customisations or migrations but if you are looking for a reliable company that can do this for you, we may provide you contact to people who we work with.
Best regards,
Muffin Group team
If you have a contact with a good developer knowing your setup and Muffin Builder, please do share my contacts or the other way around.
Please send us private request via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact and we will provide you details to the guys we work with.
Hello team, I had a question regarding mobile responsiveness. I am using banner image for the main image at the top and have read others questions regarding the responsiveness, it is responding fine on desktop but not on mobile. Content also not responsible on mobile view can you help me for this issue??
Thanks,
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, the rev slider was showing me to update to 6.2.6 from 6.2.2 when i clicked update it failed and showing this message The package could not be installed. The package contains no files. Plugin update failed. Help needed
Thanks i got it sorted
Great, thanks for the update.
Hi,
I switch out my videos often with the Slider Revolution and today I switched it out and now its not working. It is saying “Opps.. slider with alias model not found.” I’ve always used this theme.. Where do I go from here?
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
The same problem as p3pper over 3 years ago.
After I use a number of elements/ sections/ wraps … it doesn’t let me add anymore. It also deletes the last section. Is there a limit to the number of sections / elements I can use? How can I fix this? Design – builder2
Thank you
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, i tried importing revolution slider demo. But nothing happened. No new slider added on my rev slider list.
Hi,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
Hello! On the “princing” item image, can we have a hover effect (zoom ou move up, or …) thank you !
Hi,
Pricing Item may look the way you can see it on https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#pricingitem and it does not have any additional features like hover effects, etc.
Best regards,
Muffin Group team
hi. do you have at least 1 demo site for easy digital downloads? thank you
Hey,
we are sorry but we do not have any pre-built website with Easy Digital Downloads plugin in use.
Best regards,
Muffin Group team
Hi! is this theme compatible with Wordpress Multisite? I have the HTML version and I’m thinking to buy this one to another proyect
Hi,
yes, BeTheme is compatible with WP Multisite.
Best regards,
Muffin Group team
