382 comments found.
Hello, I suddenly can’t add extra information at a testimonial such as the job title of the person giving the testimonial. It does show the extra field ‘insight_testimonial_options’, but with every new testimonial I can’t add a value to this. It just says this automatically: a:4:{s:7:”subject”;s:0:””;s:7:”by_line”;s:0:””;s:3:”url”;s:0:””;s:6:”rating”;s:0:””;}.
Older testimonials from 3 weeks ago (when it did work) still shows the job title in the frontend, but isn’t adjustable anymore in the backend. I have turned off all the plugins I’ve installed, but it doesn’t fix it. Is there a bug in the theme or anything?
Hope you can let me know how I can fix this. Thank you in advance.
Kind regards,
Angela
Please submit ticket in our support system https://thememove.ticksy.com/ or mail me at linhdo@insights.is so we will help you check the issue.
Regards
Nevermind, I made a mistake. The testimonial options where collapsed.. *oeps.
Thanks anyway!
You are welcome.
Hello
What about elementor builder ?
The theme come with WPBakery Page Builder plugin to build the page layout. The elementor builder is not official supported yet.
Regards
Thank you for the quick response, I am wondering if you’re working on any new features for the theme ? Any leaks Lol
Recently, we don’t have any plan to add new features. Thank you so much for your time.
I have an Info Box element with a button. The page is one-page landing template, and I want to link to a section using this button. The ID is placed in, but it jumps rather than smooth scroll. Why is this?
You can use html
{ scroll-behavior: smooth; }
https://www.w3schools.com/howto/howto_css_smooth_scroll.aspHello, I have an error with my Instagram feed: “Instagram has returned invalid data.”
You can use this plugin: https://wordpress.org/plugins/instagram-feed/
Thanks! It’s not the best solutions since I need the login information of my clients accounts with this plugin, but it will work for now.
If you have any further questions, please do not hesitate to contact us.
Thanks
how to make smooth scroll from a button to a row. I have created the id for row and linked it but it jumps to the section when i click the button
You can use html
{
scroll-behavior: smooth;
}
Hi, I’m researching this theme and I want to if this theme supports WordPress Multisite setup?
Hi,
Yes, our theme support multisite setup.
Seems like there is a problem with the demo import. It either freezes or hangs and doesn’t show progress.
Hello
Please submit ticket in our support system https://thememove.ticksy.com/ so we can check it for you.
Thanks
Hello Can I get a psd file of the theme ?
I am seeing only a scratch file in read me.
Hi,
We don’t have PSD file, there is some sketch pages I think I can share. You can write an email to frank@thememove.com
I have a couple of pre-sale questions: 1) Is this theme compatible with Flodesk (to add an ‘opt-in’ form to a Wordpress website, Flodesk provides one code snippet or two code snippets to add in header 2) My clients require a multi-level membership platform. Will this theme support membership plugins? ie. PaidMembershipsPro 3) Is it possible to have the social media links bar on the lefthand side of the page (like in the Minimal Agency demo) while still having navigation menu at the top? 4) Can you download the specific pages you want ie: Home Page Minimal Agency, About Us 02, etc. or do you download ALL the demo pages?
Hello
1. We have not tested with Flodesk and Member Ship Pro plugins with the theme yet. Before purchase plugin to use for the theme, please asking plugin author about compatible with theme.
2. Some plugins are allowed you to display a list social at the left/right hand if the page. You can try it.
3. After installing all the demo data, you can go to the Pages section to remove the pages that you don’t want to use.
Thanks
Thank you
from Version 1.9.7 – Mar 30, 2020 detect a very recorded bug, I try to send you a video to see the bug, in version 1.9.6 however it asks me to extend my support order, it doesn’t seem fair, this is a bug and not a problem on my side.
Its version 1.9.7 has a bug that was not corrected even in version 1.9.8 from what I just saw. This bug generates conflic blocks that are not loaded and are left blank. I am a developer and engineer, the bug occurs only with version 1.9.7, it is not a problem of hosting, server, cache, cloudflare, etc.
Tell me how to send you a video so you can see the problem.
Hi,
Can you send the video to frank@thememove.com? Also, please send us your site’s login credentials if possible.
i send you mail. Thanks
I didn’t get it yet. What is your email address?
Hello! Love the theme, but I have one quick question which I can’t figure out.
I have a custom made portfolio page, but If the url of the page is /portfolio the page only shows the predefined portfolio page instead of the page I build with WP Bakery. If I change the url to /portfolio-2, the page I designed is shown. How can I turn this off?
Hope to hear from you.
Kind regards,
Angela
Hi Angela,
You can use this plugin to redirect portfolio page to custom page: https://wordpress.org/plugins/redirection/
How do I change the Pre-loader to a Custom “GIF” image?
Customize > Advanced > Pre Loader only has the option to change to a style from a dropdown.
Thank you very much, that sorted it out.
I tried ”.site-header { max-width: 1200px !important; }”. But doesn’t restrict to 1200px?
Hi,
You can try this code:
@media (min-width: 1200px){ .desktop-menu .header-02 .container-fluid { max-width: 1200px;}}
If you still have the issue on it, please contact our support for checking: https://thememove.ticksy.com
You can edit slide to set the width.
I just want to restrict the header #2 to be only 1200PX in width to match the rest of the site, but I can’t get the results without using boxed header, when I do that, everything becomes restricted down to 1200px and my sections are boxed which I don’t want. I just want the header to also be restricted by the width size restriction. Or any way I can do this on the Brooke theme?
I want to limit the width on only the header, what CSS would I enter to do this on your theme. I am working with the company that has this theme installed by a previous developer who used Brook. I want to restrict the width using the header 2, however the width control under customizer refuses to restrict heater and footer elements. It just extends out to sides indeffentely. Any help would be awesome!
Hello, when the new version of Slider Revolution (6.2.2) is installed, the WPBakery effect Wavify is not displayed. It worked in the old version 6.1.5 of Slider Revolution. Is there a solution for this? Or do we have to contact the developers of these plugins? Thank you, kind regards
Hello
Please submit ticket in our support system https://thememove.ticksy.com/ so we can check it for you.
Thanks
hello want your topic. But I wanted you to have this kind of header as in the picture https://www.evernote.com/shard/s246/sh/82d4de5f-df62-7d7a-ab52-31e656c78622/392109fcf9abadbf0c4bc5dc88e41a15 That is, the content is full width and the Boxed header?
Hello
We can easily help you get to that layout with some code. After purchase the theme, you can contact us at https://thememove.ticksy.com/ so we can help you do it.
Thanks
Hi, thank you for this theme that I love! However, there is a problem with the filters in the WPBackery portfolio element. When you fill in the categories in “Filter By”, the categories appear in the filter with their Slug instead of appearing with their name.
http://tlxvsri.cluster028.hosting.ovh.net/programs/ The plugins are all updated.Can you tell me how to show categories by name and not by slug?
Thank you in advance! GR
Hi,
Please write an email to frank@thememove.com and provide your WordPress admin’s credentials, I’ll help you to custom this section.
Regards,
TM
Hi! Thank you very much, it works perfectly!
You are welcome.
Hello, I would like to know if the theme ‘Brook’ is compatible with ‘Elementor’ page builder in wordpress please. thank you
Hi,
Brook is not compatible with Elementor, you can check this product instead: https://themeforest.net/item/billey-creative-multipurpose-wordpress-theme/25656507 – it also has a good price, you should take this chance now.
New slider revolution or core update has messed up my slider, it won’t load?
Can you write an email to frank@thememove.com and provide your WordPress admin’s credentials? Then, I can check it.