Hi there,

Thanks for taking an interest! You can read more about Elements holder here, we hope this helped and let us know if you have any additional questions.

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Hi there,

To disable Google fonts, please navigate to wp-content\themes\stockholm and open the functions.php file. In there, comment out this line:

add_action(‘wp_enqueue_scripts’, ‘qode_google_fonts_styles’); Like so: https://www.screencast.com/t/hgVje0zuP8n To link the font locally, please see this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for using our theme!

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! For sure you can, you can add menu items to your menu that will lead to other pages.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Unfortunately we do not have this option within our theme, however we are not quite sure we did understand you correctly and would appreciate it if you could provide us with a clearer explanation.

Thanks.

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Hi there,

Thanks for using our theme!

In a portfolio list shortcode you do have an option to set a category which will be displayed, as well if this category has subcategories they will be displayed as a filter on that page.

If we somehow misunderstood you please let us know.

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Thanks for the reply.

I try to explain myself better. I’d like to create a portfolio that only displays items that both have two specific categories. Is there a possibility in the Portfolio list settings?

Hi there,

Only one portfolio category is possible to add. However you can categories your category and add subcategory such as recipes and vegan, once this is displayed and filter enabled the subcategories will be displayed.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Since author’s dashboard is meant for general inquiries and pre-sale questions, and as you have already submitted a request, we are sure you will get an answer from our support team as soon as possible.

Thank you for your patience.

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Hello,

thank you for taking interest in our theme!

You can see how the shop layout looks in Stockholm theme here – https://stockholm22.select-themes.com/shop/

If you have any concrete question, please let us know.

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Select Portfolio part of Qode Interactive

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

Thank you for reaching us.

We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period and submit a ticket to our Help Center so our agents can help you out more with this issue.

Thank you in advance!

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Hello,

We see that your account doesn’t have active support license. But since this might be the issue with compatibility we will take a closer look.

Please send an email to helpcenter@qodeinteractive.com and include your site URL and purchase code and one of our support agents will assist you.

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Hello,

We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period and submit a ticket to our Help Center so our agents can help you out more with this issue. Thank you in advance!

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I don’t want to get screwed up buying you non-existant support, this reservation form is part of the theme you are selling and there is no information in your help files or else about this feature.

I’m asking again: where I can read in your ‘help files’, or else, where to edit/manage this form?

Hi,

When it comes to Reservation Form it is very simple and requires only integration with Open Table, which is described here – https://stockholmlanding.select-themes.com/documentation#4_custom_shortcodes_reservation_form

Please note that you’re asking for help with default theme functionalities and for that you’d need to have active support period. That is a policy of Envato Market and that is why they offer extension of the support period. If there’s a problem inside the theme or it’s not working as it should we will gladly take a closer look without you extending your support period, but for how-to questions, please consider an extension.

Also, it is important to note that we are not handling support requests and questions related to how our themes work here, because item dashboard is made for pre-sale questions and general inquiries.

Thank you in advance.

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Hello,

Thank you for reaching us!

You can simply change header and footer background colors from theme options and assign page background color from page options, that way you can achieve dark layout.

If you have any further questions please submit a ticket to our Help Center https://helpcenter.qodeinteractive.com and include your website URL and one of our support agents will assist you.

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Hi,

Yes, you may send an email to helpcenter@qodeinteractive.com, but is is recommended that you extend your support period first if it’s a how-to or general question how certain functionality works.

Thanks.

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Alright, thanks for your time!

You’re welcome, all the best!

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Hello,

thank you for taking interest in our theme and thank you for the report. We have forwarded this to our editing team for revision and hopefully we’ll solve this problem right away.

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Hi,

thank you for reaching us.

Unfortunately Stockholm theme doesn’t have a mobile header widget areas, sorry about that. Perhaps this can be custom-coded but regretfully we’re not in a position to take on any custom work.

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Hi there,

Please check our article about it here.

We do hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help. You should know that you do need to register an account in order to be able to submit a request.

Thanks.

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HI there,

Once we check your website Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

For your error, you will need to enable the Geocoding API under APIs in the Google Cloud Platform Console to resolve this error. To do so, please follow the steps below: Go to GCP dashboard https://console.cloud.google.com/apis/dashboard Click on “ENABLE APIS AND SERVICES” Search for ‘Geocoding API’ Click on the Enable button Do the same thing for Geolocating.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thank you very much, that worked, I appreciate the service!

Hi there,

Glad we could help! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

You can make it by adding this code to Appearance > Customize > Additional CSS

@media only screen and (max-width: 1000px){
    .container_inner{
        width: 100%;
    }
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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