19038 comments found.
How can I activate the WPbakery Page Builder license?
Hi,
purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins are fully functional without it. If you want, you can find out more by visiting the links below:
Something like “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
Best regards,
Muffin Group team
Hi BeTheme Team, is it possible to use “section” Tag instead of “div class = section” #### “section”? The goal is to optimize the SEO of a one page: fhttps: //wiki.selfhtml.org/wiki/HTML/Tutorials/Single-Page_Webseite
BR
Hi,
we are sorry but it is not possible.
Best regards,
Muffin Group team
Hi, is the licence for one domain name / website or multiple?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi Can I use from image and icon that is in demo data for my website?
Hi,
the images/media you see on pre-built websites works on different licenses so it depends which images you want to use on your site exactly. Some of them operate under a free license, some we made ourselves but for some, we bought licenses. So basically, if you want to use these last images legally, you need to buy their licenses as well.
Best regards,
Muffin Group team
Hy muffingroup,, please help me,, i cannot deregister license theme : Wrong username or purchase code. Please use only purchase codes that has been used to register the theme and the username used at the time of purchase.
even though I entered the correct license code and username
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello,
I purchased this theme and registered the key to my sub-site, tried it and then used it on my real site. Now I’m coming across with an issue, that my theme was registered to older site and I can’t register it my real site.
I deregistered it from my older site but it doesn’t work. It still says “you should deregister and remove it from your site xxx.xxx”
I removed and deregistered several times, but doesn’t work. Please contact me for site and purchase code information, and I’m sorry I can’t renew my support just because this issue, I kindly ask your understanding.
Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi. Are any of the pre-built demos using wpbakery page builder? Thanks
Hi,
most pre-built websites been made with Muffin Builder tool as it is included into theme for free, is much lighter and easier in use for most users. WPBakery is 3rd party add-on while according to license agreements, we can not force customers to use 3rd party plugins which are too demanding for many hosting services.
Best regards,
Muffin Group team
Can I deregister the theme with only cPanel access?
Great, thanks for the update.
Hi, how can I enable Breadcrumbs in the mobile version and tablets?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Also, when installing prebuilt website, it just redirects/stops at a blank page and never gets installed. When I deselect sliderrev and just choose the images,videos it installs BUT there are tons of broken images that never load. How to fix this?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I have deregistered my purchase code and removed the theme folder on the wrong site, but I still could not register it on the correct domain. Need help.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, just bought the theme. I am using eco3 demo and after installing all the demo data I see your theme page builder to customize pages. How do I use Elementor?
Thanks
Hi,
pre-built websites that been made with Elementor, you can filter on https://themes.muffingroup.com/be/splash#websites (on the left hand side, you have Layout filter).
Best regards,
Muffin Group team
Hi. Can I change my website domain for one license key? I published my website with test domain and I want to publish with main domain. Can I do with this key?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi! We have a problem on Safari. Countdown doesn’t work on Safari it jiust shows zeroes. Also we cannot register to the support forum sadly… What can be the problem?
Hi,
Please send us link to page where countdown does not work as we have no idea what you might did. According to support forum, you can not register on the forum because your account already exists.
Best regards,
Muffin Group team
OK thanks for the answer, but it seem I cannot get a new password and your websites says I don’t have an account and I cannot register.. Can you provide an email address please?
You can send us private message via contact form that is on the right hand side at https://themeforest.net/user/muffingroup#contact
Hello,
Can I use this theme for multiple domain after purchase?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
How do we get access to PSD files for the sub-themes? The PSDs included are not the same as the sub-theme we picked. We’re using this one: https://themes.muffingroup.com/be/story/
Hi,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
Best regards,
Muffin Group team
Hello,
There is a problem with styling in woocommerce product titles, review screenshot.
https://imgur.com/fjsQ9gnRegards.
Hi,
thank you for the message. We’re gonna sort it out with future theme update of course.
Best regards,
Muffin Group team
Hello,
Great, but I think it was fixed with the latest woocommerce update. Tested on BeTheme 21.7.5 and woocommerce 4.2.2 without touching CSS and it works normal.
Ok, thanks for the info.
I Changed the domain name and give me back this error
Purchase code already used. Please deregister purchase code and remove theme folder on: studio….......net
I before to changed the domain name I removed the licenze from old domain but give me back the same error.
How can I to resolve this issue?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Need to make submenu width wider in the header builder? It’s pushing menu titles to two lines and makes it look bad.
Can you please tell me how to make the submenu width longer in the header builder?
Thanks!
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Ok. To make sub-menu items wider, you have to use custom css declaration:
.mhb-menu .menu li ul li {
width: 280px;
}
Hi! I’m using the slider resolution for my video and it’s working for desktop and tablet but it’s not showing on mobile. Can you direct me on how to get video to work on mobile with the slider resolution please? Thanks!
Hey,
you can enable/disable slider per specific screen size. More details about this Slider Revolution feature, you will find on https://www.themepunch.com/faq/responsive-content/ 
Best regards,
Muffin Group team
I did all options and it’s still not working. I’m not having troubles with the size of my video. On mobile, my video is not moving/working.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look and see what you did exactly. Please do not forget to let us know in a message, what for this access is.
