19067 comments found.
How to de-register theme. i am un able to de-register theme
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, I purchase the theme but somehow after work I keep saving and it wont save. Can check for me?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Good afternoon! Website https://ledexpro.ru/ was done 5 years ago and it hasn’t been updated since. Now we have purchased a license, updated the engine and theme, but 2 plugins are not updated: Revolution slider and WPBakery Visual Composer. Please help me fix the error.
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
I have been working with this template for more than 5 years and I know exactly where it is updated. This is where he writes that it is not possible to update plugins. The license key is also inserted correctly
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
I just got back for developing Website on wp after few years, My Item Purchase Code, is at expired hosting/domain, can you help me to remove the License from the Expired Domain/hosting from old client, I need to use it again for new site. Will be Helpfull for me now, due i can’t pay for renew support or buy new license.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
very helpfull, thank you!
You are welcome 
El complemento LAYER SLIDER viene incluido? y por favor dígame que complementos vienen incluidos gracias por su respuesta
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Se supone que ofrecen atencion y deberian tener el respeto de traducirlo QUE FALTA QUE PROFESIONALISMO eso deja claro LA COMUNIDAD LATINA E HISPANA DEBERÍA DEJAR DE COMPRAR A ESTA ORGANIZAZION
Please use English language only if you have any questions.
can one lincece be used on as many domains i would like?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi, can you help me? I need to migrate our template to another domain. Have you a procedure?
Hey,
for complete site migration, we strongly recommend to use Duplicator plugin. It’s pretty easy in use, quite fast and migrate complete website with its all settings, media, content, etc.
However, please remember to de-register the license before moving the website and when it’s ready, register on a new location.
License, can be easily de-registered under BeTheme > Dashboard section. All you have to do, is click on Deregister Theme button. Anticipating the question, you won’t lose any settings or content due to license de-registration.
Best regards,
Muffin Group team
Please help,,, im having trouble with the license. I de-registed from site A and eliminated the theme, but when I try to validate it in Site B. It gives me an error that the license its still under site A.
For those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
how can i get “purchase code”?
Hi,
you can find it under your Themeforest’s dashboard. For further details, please have a closer look on this article https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Best regards,
Muffin Group team
How i can delete the H4 for footer titles? I need footer titles without Headings.
Thanks in advacne. Very great theme.
lulu
Hey,
footer widgets can be customised under Appearance > Widgets section. For more details about widgets, please check documentation where we explained how does it work.
Best regards,
Muffin Group team
How many times can I install and use this theme? Is possible to use on different domains?
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hello im using your template and i’ve got problem with single product in shop. Do you know where i can find settings for modify product card? I need to add category on each product, and some other options. It is possible? http://saviogaming.dfirma.pl/produkt/sluchawki-gamingowe-z-mikrofonem-7-1-virtual-surround-savio-vertigo/ And where i can delete arrows and this squares menu above those photos?
Hi,
all WooCommerce related options/features that come with BeTheme, you can find under BeTheme Options > Blog, Portfolio & Shop > General and BeTheme Options > Blog, Portfolio & Shop > Shop sections. Any other features you would like to change, you have to do in WooCommerce plugin directly.
Best regards,
Muffin Group team
is there any option to change clip icon on product images in shop menu/shop site?
If you refer to this icon https://prnt.sc/thkzlj it could be changed with custom css. But, you can use one of included icons—> https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
Hi,
I have several videos as blog posts. When I use the Blog Slider elements and select the videos categories, the video part doesn’t show in the slider, just the title appears. It only shows if I put featured image there which I dont want as I want the video to show in slider so people can click and play without opening the single post page. This only happens to Blog Slider and not to Blog element.
Hi,
yes, Blog Slider item does not display videos on slider. You have to set featured image for each post if you do not want to display the title only.
Best regards,
Muffin Group team
I need help, I have a demo site in a previous domain and I want to install it in the new domain, but I can no longer delete the topic and unregister in the previous domain.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I have another question, how do I change the content in the coporate 2 demo footer?
Do you mean the content marked with number 1 or 2? https://prnt.sc/tgww7d
Hi,
seems like you are looking for a magazine type demo. We have few pre-built websites based on that style. You can find them on https://themes.muffingroup.com/be/splash/#websites (on the left hand side, please filter them by Magazines & Writing).
Best regards,
Muffin Group team
Hi,
seems like you are looking for a magazine type demo. We have few pre-built websites based on that style. You can find them on https://themes.muffingroup.com/be/splash/#websites (on the left hand side, please filter them by Magazines & Writing).
Best regards,
Muffin Group team
Hey there. Here is a nice BeTheme demo with 100 thousand products https://demo-woocommerce-betheme-cloudways-100k-products.wpsolr.com/shop/
Pretty lot of products
j’ai acheter un betheme et il est en anglais
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Hi
I have installed elementor ready for my next project.
On this theme showcase, it shows you have 50+ betheme elements, and I thought these would be on elementor builder.
When I start building my website with elementor, I can’t see betheme elements. I thought it would be the activation issue, but I have activated and I was still not able to see the elements.
Is there any procedure so that I can use your new elements? Or the elements are available only for muffin builder?
Thank you.
Hi,
please scroll left sidebar to the bottom (just like on the following screenshot https://prnt.sc/tfex3x unless you will see BETHEME label) and you will see all our items included into Elementor.
Best regards,
Muffin Group team
Thank you. In just can’t see a BETHEME label! I only see BASIC, PRO, GENERAL, SITE, WOOCOMMERCE and WORDPRESS LABLES.
In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
I’m trying to add a “SINGLE IMAGE” on my homepage. However, the image is too small and I can’t find out how to enlarge it. In the “single image settings” I set it on “full” but it’s still being resized and too small. Even when I enter the alternative pixel settings, it’s being cropped.
I also tried the Muffin builder Photo Box, but it’s the same problem.
No way to get the images larger.
I know nothing about coding and I’m not going to touch the .php files.
How can I have larger images on my homepage???? I want them at least in the size which I uploaded them in the Media Library.
I really don’t understand why you are changing/limiting these functions.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look as right now we are not sure how you did it exactly and how does it look like on site. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, is it possible to have always expanded mobile menu and with design like on desktop view (in one row)? I can’t find settings for it
Hi,
we are very sorry but we do not have such option included into theme.
Best regards,
Muffin Group team
