382 comments found.
How can I update WP bakery to 6.4 ? We’re running with 6.2
Please send an email to linhdo@insights.is then i will give you the newest plugin version.
Thanks
Until when we should use “Enable jQuery Migrate Helper” plugin ?
You should use that plugin to make the site work normal in WordPress 5.5.x.
Thank you.
Hello, can i know if the theme includes a page for the registration of users regarding e-commerce? Thank you Giulia
Hi.
Yes, you can find login and register sections in My Account page of WooCommerce: https://brook.thememove.com/my-account/
Thank you! another question. The theme already include a translation plugin ?
Excuse me, is possible to link the theme in question to a business management?
You can use Loco Translate plugin to translate your site.
Also what do you mean about business management?
Regards
Thank you very much! The website where I will use the theme in question must be connected with the management (CRM) of my customer’s company, I would like to know this link is possible with this theme!
Regards
Hello, I’m sorry I need more information! Is possibile to use the theme for more website with different domain? Thank you
Hi,
With the regular license, you can use 1 single domain for each purchase.
Do you provide PSD or XD files for the theme ?
Hi,
We don’t have PSD or XD file.
Regards,
TM
can the google map support more than one location point?
If you want to show multi location points, you can use this plugin: https://wordpress.org/plugins/multilocation-google-map/
Hello! Can I add more than 3 testimonials to show up in the home page? Actually I can show only 3 testimonials. I would like to show more than 3. Is it possible ?
SO ?
Yes, it’s possible, you can use it as carousel
Hello! Can I add more than 3 testimonials to show up in the home page? Actually I can show only 3 testimonials. I would like to show more than 3. Is it possible ?
Yes, it’s possible, you can use it as carousel
Something with the theme is broken. Just updated (wp 5.5, brook 2.1.0, visual composer 6.2) and while frontend is still there in the backend the sites are just empty, somehow it doesn’t load the builder.
Hi,
You can read this article for checking if you have done all these things to get rid of WP 5.5 update. If you still meet any issue, just contact me via email: frank@thememove.com
Regards,
TM
I reverted back to 5.4.2, now backend is there but page builder still not usuable. Can you not just fix your theme? Now I think I have to downgrad revolution slider or and page builder, nothing really works. Just fix your theme please, can’t be the way that I have to downgrade everything. WPBakery Page Builder I got 6.3 (doesn’t matter if classic editor is on off), I see the raw code but no elements to build (like if you switch the version visual / code
Hello
The problem has been resolved.
You update theme and plugin to fix it or you can install the new insight core plugin here http://www.mediafire.com/file/5x9lmonhtixjwfu/insight-core-1.7.1.zip/file to fix it.
Also install this plugin too: https://wordpress.org/plugins/enable-jquery-migrate-helper/.
Thanks
great thx, enable-jquery-migrate-helper helped
You are welcome.
Something ist still bugged, I just moved the site from staging to live (with backupbuddy) and then replaced the url with better search replace (like I always do). Now all custom styling stuff is gone and everywhere brook defaults again, like if I would just changed the theme or something. I’ll do the transfer again und rewrite whole database manually, it seems like there is just a big problem with this theme (otherwise it’s really awesome)
Hoster just told me this: With WordPress 5.5, jQuery Migrate was disabled by default. This change can lead to problems with older plugin and theme versions. If you should find problems or errors on your site after the update, we recommend that you first update all the extensions on your site.
If the updates don’t fix the errors, you can try the Enable jQuery Migrate Helper plugin. However, this is only a temporary solution, so the plugin and theme manufacturers are obliged to provide compatible versions of their programs.
Recently, we need to use that plugin for fixing WP 5.5 issue. We are also waiting for the new version of WordPress.
Hello
I am facing a huge problem with RTL but my support is over..
Can I get some help please ?
Hello
The theme does not supported RTL layout yet.
Please check it again.
Thanks
my theme doesn’t work after latest update WP. The WPBakery buider doesn’t work.The site is a mess. Please help to fix!
all images in previous publications are lost and site has a warning. All items are updated. jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
https://www.jazzradar.com/wp-content/plugins/insight-core/includes/dashboard/slick/slick.min.js:17:19574): ‘ready’ event is deprecatedHave you updated the latest version of Brook yet? This issue is fixed already. You also should use this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and clear cache.
Yes latest version and plugin jquery migrate helper 1.0.1 is active…..
all media grid items are not found
Please kindly submit ticket in our support system so we will check it for you.
Thanks
hello, since the last update, the live editor won’t let me make changes. the editor works but i make changes and when i give SAVE it does nothing.
Hello
Please update theme and insight core plugin to fix the issue.
Also you can try install this plugin to fix it too: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Thanks
not work, in console i see:
Uncaught ReferenceError: wpColorPickerL10n is not defined _create https://xxxxxxxxxxxxxxxxxx.com/wp-admin/js/color-picker.min.js:2 jQuery 7 init https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 jQuery 2 init https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 init https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 initParams https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 jQuery 2 initParams https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 init https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 buildParamsContent https://xxxxxxxxxxxxxxxxxx.com/wp-content/plugins/js_composer/assets/js/dist/frontend-editor.min.js:10 jQuery 4
Did you install the plugin as my suggestion above to fix it?
You can send your site info to my email linhdo@insights.is then i will check it for you.
Thanks
yes, i send email.
I will check and response the email as soon as possible.
Thanks
The theme not working in latest wordpress version 5.5 and all my websites is a mess!
...Please fix and update the theme and insight core as soon is possible, have really big problem with my clients.
Thanks
Hi,
We are working on this theme now, the update version will be released soon.
thank you… I will wait for it.
Hello
The issue is related to new WordPress version 5.5.
You can install the new insight core plugin here http://www.mediafire.com/file/5x9lmonhtixjwfu/insight-core-1.7.1.zip/file to fix it.
Also install this plugin too: https://wordpress.org/plugins/enable-jquery-migrate-helper/.
Thanks
Hi, everything works fine with 1.7.1 insight code version.
thanks…!!
Basically not all… the customize options fixed. The WPBakery pages, articles and options like edit, publish etc are disable and not clickable. This happen only in 5.5 wordpress version with latest brook 2.0.1 version.
Hi,
Please update your site with Brook 2.1.0 today.
Hi again,
everything looks fine except 1 error/bug: - Slider Revolution in latest version not working with latest version of these theme, if is enable other wordpress functions (like editor, wpbakery etc..) not working also.
If disable slider revolution plugin, yoast seo and one more plugin working fine.
*But slider revolution is required plugin to working some displays/pages of templates, can you do something?
Can you share a screenshot of the problem?
Thanks
I can’t edit the header button style .. I have all buttons rounded, and the one in the header is flat: https://zignative.com/
Hi,
You are using header #21, so, you should set up button style color here: https://prnt.sc/tu69sr
Regards,
TM
Bro I didn’t ask to change the button culor, I asked to add button radius for corners
.tm-button.style-flat{ border-radius: 6px !important;}
Doesn’t work… I go to customize -> Custom code and i insert it in the css space and doesnt work. I do not find any Additional CSS in Customize
It works now, i modified the border radius to 36px, thanks!
Do you know why the rules doesn’t apply to contact form too? https://zignative.com/contact-us/
What rules are you talking about?
The css rules to make the button rounded
also testimonials font sizes can’t be modified? http://zignative.com – bottom page
Hello
You can use this code for the button of contact form:
.tm-contact-form-7 .wpcf7-submit { border-radius: 6px !important;}
and this code to change the font size of testimonials:
.tm-testimonial .testimonial-desc { font-size: 20px !important;}
Thanks
Thanks!!
You are welcome.
I have one problem with the header-button. It doesn’t appear in the mobile’s menu. https://zignative.com/ , on desktop and tablet it appears, but on mobile menu it doesn’t 
. Any suggestion of how to add it?
Hello
There is no enough place to display that items in small screen of mobile devices so we have hidden it.
You can make custom code to make it appear.
Thanks
Hello
Do you support “Translatepress” for multilingual switcher ?
Hello
The theme is supported to work with Polylang and WPML plugin for multilanguages.
Thanks
Hi, there. I was wondering I’m using the header 18, but in some months I will need two different menús on header area… is there anyway that the space for the link ‘Hire Us’ can be change to select another menu?
Thanks! I love this template!! <3
Hi,
Do you mean when you click to Hire Us, it will show another menu? We have mega menu if you think it suits your needs.
Hi guys!
The webfonts are not working on all browsers, for example Safari MacOS or Chrome Windows. Do I need to renew support in order to get your advice on this? Thanks!
Hello
If possible, please renew the support and submit a ticket in our support system with the issue info so we will help you check it closer.
Thanks
Hi there!
I figured out that the problem was with an specific font I wanted to use (Bebas Neue), I changed for a similar google font (Oswald) and now works on any browser.
Thanks!
You are welcome..
Same problem of update above
I’ve updated new version, please wait for the notification via email when it’s ready.
Same problem! How should we update it ?
Please download the theme and upload the new theme file to your site to update it.
Regards
Well, it’s updated but i still get an update notification with this version : You have version 2.0.1 installed. Update to 2.0.1.
If possible, please send an email to frank@thememove.com and provide your site’s admin credentials, I’ll check it out.
Hi there, I think there is a bug with the latest version. I auto update and it still shows 1.9.9 not 2.0.0. Update is completing and then saying update available. Could be a incorrect version number in the theme?
Sorry for this inconvenience, please update version 2.0.1
How do I add my clients logos on the “Client Logos” widget. There’s no option to add an image.
Hi,
When I change the PHP version to 7.2 or higher the search page doesn’t work properly. is it because the theme doesn’t support PHP 7.2 or something else?
Kind Regards
Hello
The theme is supported to work with PHP 7.2 or higher.
Can you describe more details of the problem so we can help you check it better?
Thanks
Hi
I need to remove the contact us button and the word B R O O K on the side of the mobile in the Home Expert Slider 3. I cant find the B R O O K word written and the contact us written within the slider editor. I was able to remove the other objects successfully but cant find these 2 particular objects
Hi,
You can find that text in Global layer: https://prnt.sc/t4oe9u
Thanks. I’ll try this and update you. Also I want to change the inner content of the mobile in slide 3 – where a white hand is holding a mobile and inside there is BROOK image. I need to change the inside image of that. I need to put my own image. How do I do that?
In this case, please open a support request at https://thememove.ticksy.com – our team will check it out.
Yes, doing it.
Great.
