26686 comments found.
Hello, would it be possible to change the font colour or border colour for a specific heading on the main menu items without changing the font colour or border colour for the rest of the menu items?
Hi there,
Well this could be achieved with some CSS code, as within our Global options you do affect all the menu items. You can target the ID of a specific menu item and make the changes you wish.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, I would like to change from my current theme which uses the WP Bakery builder to Bridge. Would this be a complicated change? In the long run I would like to change to Elementor for all my website. Are there any conversion plugins or patches that would help me do this? Also, I have many blog posts that are formatted with WP Bakery, would the change deformat them all? Thank you in advance.
Hi there,
Thanks for taking an interest! Unfortunately, it’s not easy to change the theme for another one and to keep the similar appearance. Your content won’t be lost because it’s kept in a database, but each theme comes with its own options, predefined styling, elements and features. We do not recommend doing this because it will take a lot of time and effort to apply necessary settings and fix all the issues to get desired final look. If you still decide to do it at some point, make sure to create full site backup first.
For more info, check this and other online articles:
http://www.wpbeginner.com/beginners-guide/what-happens-when-you-switch-your-wordpress-theme/Also please read our article about the differences between Elementor and WPBakery. so if you would wish to switch to another page builder plugin then if the native import did come with WPBakery, you will have the WPBakery content imported, and if you wish to switch to Elementor you all the shortcodes could be used, but you will have to build your content with this plugin.
Thanks for understanding and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you for your quick reply!
I want to change the site’s design completely, so that isn’t a problem, my only concern is if the content (i.e. blog posts) would deformat completely, as they are built with WPBakery.
That being said, are all your demos compatible with WPBakery? If that were the case I would consider keeping WPBakery and avoid the hassle.
Thank you again.
Hi there,
As we mentioned earlier if you import our demo content your existing one will remain, however we do really recommend you to make a backup of your website prior to that, just in case. If you import our Elementor demo your content with WPBakery will be available still, however if you wish to edit your new pages these you will need to do with Elementor, as the content from our demo is imported with Elementor content.
Also we have mentioned that you can have both plugins active however we do not recommend this.
Your old content will not be deformated if you keep the both plugins active, but if you wish to use Elementor then you will need to build your content from scratch as the 2 page builders have different shortcodes and behaviour.
We hope this is clear now.
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Hi!
https://bridge320.qodeinteractive.com/I want to go back to the previous slider that was there from the beginning. How do i do this without losing everything else I did on the page like content etc.
Provide me plz instructions if i want to do it myself next time also
Hi there,
Thank you for reaching us!
You can always import the sliders manually, please follow the instructions from our tutorial here. If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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HI, i have use the license to build a website, but the website can’t work any more, so i want to buid a new website, when i enter the same license, it says that the license has been taken, how can i cancel the last website license? please help.
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.
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Hi! I am doing a brand new install of the theme. Everything works fine until I have to activate Elementor and Qode Listing plugin. When I activate both I immediately get a critical error on the site and I can no longer access the WP dashboard. I received an email that detailed the following:
Error Details
An error of type E_ERROR was caused in line 54 of the file /home/XXXXXX/public_html/XXXXXX.com/wp-content/plugins/qode-listing/modules/shortcodes/listing-package/elementor-listing-package.php. Error message: Uncaught Error: Call to undefined function QodeListing\Lib\ElementorShortcodes\qode_listing_get_listing_packages() in /home/XXXXXX/public_html/XXXXXX.com/wp-content/plugins/qode-listing/modules/shortcodes/listing-package/elementor-listing-package.php:54 Stack trace: #0 /home/XXXXXX/public_html/XXXXXX.com/wp-content/plugins/qode-listing/modules/shortcodes/listing-package/elementor-listing-package.php(14): QodeListing\Lib\ElementorShortcodes\QodeListingElementorListingPackage->setPackages() #1 /home/XXXXXX/public_html/XXXXXX.com/wp-content/plugins/qode-listing/modules/shortcodes/listing-package/elementor-listing-package.php(123): QodeListing\Lib\ElementorShortcodes\QodeListingElementorListingPackage->__construct() #2 /home/XXXXXX/public_html/XXXXXX.com/wp-content/plugins/qode-listing/helpers.php(146): include_once(’/home/XXXXXX…’) #3 /home/XXXXXX/public_html/XXXXXX.com/wp-includes/class-wp-hook.php(287): qode_listing_include_elementor_course_shortcodes(’’) #4 /home/XXXXXX
Any help on how to move forward would be greatly appreciate it. Trying to install Elementor Listing Demo
Thanks in advance!
Hi there,
Could you please double check it you have the latest version of the theme and its plugin. You can read more about how to update the theme and its plugins.
So please check if you have updated the Bridge Core plugin.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Thanks! I have submitted a ticket now.
Like I mentioned it is a brand new install. I just downloaded the zip file from Envato and installed it. Latest version of WP, Theme 22.5, and the plugins you included in the latest zip file.
HI there,
We have located your request and can see that an agent has been assigned so you will for sure get an answer as soon as possible.
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The map on my Global Support page is no longer working, and I tried submitting a ticket but it’s saying the purchase code is expired, even though I just renewed it. Can someone please help? Thanks! https://www.cymer.com/global-support/
Hi there,
Possible your renewal was not processed at the time so please try it to once again and our support team will check this on your end.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you! The support ticket is now working so I can use my purchase code, but I’ll still need help on the support ticket to get my map working. Thank you!
HI there,
We have located your request and can see that an agent has been assigned so you will for sure get an answer as soon as possible.
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Hello, Design agency demo is error. Can you confirm?
Hi there,
Thanks for taking an interest! Possibly there were some minor interruptions but checking the demo now we could access it. So please try it out once again. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, one question all the demos are for both wp-bekery and elementor? because I don’t understand why in some there is only the elementor label … thank you
Hi there,
Thanks for taking an interest! Do note that we do have certain demos that are built with WPBakery and certain are built with Elementor, you can choose from either one of them to customize your site,
You could have both plugins activated, however we do not recommend that as well as your pages that were made with WPBakery will be visible on the frontend but you will not be able to edit them with Elementor. You can check our article about the differences here.
So the Elementor label on the demo means that it is made with Elementor.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I asked you this because many of the most beautiful and creative demos I noticed being with the Elementor label and if you can’t work with wp-bekery it’s a shame for those who want to use this builder. there are very few duplicates for both..
is a footer builder also integrated? to customize with wp-bekery?
Best Regards R.
Hi there,
Please note that for the Elementor demos – the native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. You will have to build your content though as the demo import will import Elementor content as we mentioned.
Let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I registered a site on superegodesign.com. Then I canceled the installation because I had problems. Now, after redoing the installation on the same domain I can no longer activate my license because the system says “Code is already registered for other domain”. Can you deregister my purchase code? Many thanks
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi QODE, is there pie chart with multiple categories in 1 (i mean 80% element A, 10 % element B and 10% element C on the same pie chart, not seperate like your demo) ?
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Sir/Madam,
Since I cannot submit a ticket via support, license key expired, Im trying it this way:
A while ago i’ve purchased a new license key. Now I want to update the website and restyle it using one of your demo’s. Yet, I’m facing the message “purchase cannot be used, since it is already used in another website”. But the strange thing is, I haven’t used it in another website. Is there a way you guys can see to which website uses my purchase code? Otherwise it seems like my Envato account might be hacked. Hope we can figure something out!
Kind Regards
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
if I buy the theme and want to use one of these two demos:
- https://bridge320.qodeinteractive.com/
- https://bridge120.qodeinteractive.com/get-in-touch/
Then I thought can i use wocommerce on both of these demos? do not want an entire online store but want to sell 2-3 services and be able to charge via the website with wocommerce. Is it possible?
on https://bridge320.qodeinteractive.com/ can i use two langues on the page? maybe a button for langues switch? do you have a plugin to recomend for the use on this demo so it will work. Please send link
Hi there,
Thanks for taking an interest! Our theme is compatible with WooCommerce and uses this plugin for the shop features so you can for sure create a shop on your end and use it to sell your items.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I want that my logo will change after scroll, but I tried every method but it is still not working. normally I want white logo, with transparent header and after scroll, I want “header” background became white and logo darker. I tried sticky method and put different colored logos on upload in qode options > logo, but still it is not working. logo is same after scrolling
*solved
Hi there,
Glad you managed!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. I have used my license code for a website that I must remove. Could you clean up my license so I can use it on a new website?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i am not able to set latest posts type “Latest Posts Type IV”. I can set image “image on the left” but it keeps to show one column – how can i set it to two columns? Thanks, Alex
Hi there Alex,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
You can read more about it here.
You could use a video box or add a Revolution slider with the video on it instead.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, I’ve been using your theme for a long time, I have a question. Is it possible to have the “Bridge Code” to be updated automatically? When using cPanel and Other auto-update features, The Bridge is not updated. We always have to do this manually.
Hi there,
No, unfortunately our theme doesn’t have automatic updates, you need to update it manually.
To do this, please follow the instructions on how to update your theme and its plugins.
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Hello, how about I still have the same problem, please help, I want to import a demo of the bridge theme, and it tells me that The code is already registered for another domain, rebice all my domains one by one and in none is the bridge code installed, but in all it tells me that The code is already registered for another domain, and I cannot import or use it in bridge theme, please how can I know in which domain the registered code is so I can undo it, to be able to use it in another domain please help !!! Thanks regards !!
HI there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Bonjour, Nous avons acheté votre thème et après l’avoir téléchargé nous avons essayé de rentrer le “purchase code” et un message nous indique que celui-ci est invalide. Pourriez-vous s’il vous plaît régler le problème à distance ? Par avance merci.
Hi there,
Thanks for writing in. Please read our article on where you can find your purchase code.
Also you can read more about how to register the theme here.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Bonjour, nous avons déjà le code d’achat pour valider le thème cependant un message nous indique que celui-ci est invalide (nous ne pouvons pas nous servir du thème). Pourriez-vous faire quelque chose dans les meilleurs délais s’il vous plaît ? Par avance merci.
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have comments on and no set in “hide comments” in the Blog section. But my posts are still showing ” Sorry, the comment form is closed at this time.” where else do i need to go to make sure these are on?
Hi there,
Please read this article which can help you here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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