19067 comments found.
Good Day, We are using the Header Builder Plugin. Our site is boxed but the sticky menu is full width. How do we get it boxed because there is no feature in the plugin that allows it to be boxed?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Its for the entire website but here are some links
http://169.239.217.30/~cognativeedge/ http://169.239.217.30/~cognativeedge/about/ http://169.239.217.30/~cognativeedge/blog/ http://169.239.217.30/~cognativeedge/covid-19-the-future-of-society-masssense/Thank you. From what we see, you did not checked Boxed Sticky Header (for layout: Boxed) option under BeTheme Options > Header & Subheader > Header section and that’s why sticky header is not boxed as layout—> https://prnt.sc/u248ax 
We are using the Header Builder Plugin as per the screenshot. It disables the Header Option in Betheme’s
https://prnt.sc/u24c14You’re right, this option is unavailable for Header Builder at this moment. So far, nobody did not reported the lack of this option in Header Builder but we will consider your suggestion while future updates of course.
Hi there, recently built a website with your template, and out of nowhere, while editing a page, the “Page Options” has relocated to the sidebar. I can’t get the page options to main section, please help thank you
Hi,
yes, we know about that. WordPress has moved all custom fields to the sidebar after recent update. All you have to do is grab Page Options and drop them under default WP editor
Best regards,
Muffin Group team
I am trying to update the 404 temp and it is not responding. Can you assist?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, Betheme. Please change the language file name to correct. The file name in theme folder is uk_UA.po has an incorrect name for the Ukrainian language. Correct uk.po and uk.mo. After the update, the language files are constantly missing. you need to manually rename uk_UA.po uk_UA.mo to the correct uk.mo uk.mo Please fix this.Thanks
Best, Paul
Hi Paul,
in many places in web, there is information about uk_UA locale name. Also, so far we did not get even one message that the file name of the Ukrainian language is wrong. We will sort it out with next update but to be honest, this is very weird that so far nobody did not mentioned about it.
Best regards,
Muffin Group team
Hello please on my website the images are blur and not clear but when i click on it to view it, it become clear. please how can i make it clear on page load rather than on click. Thanks.
Hi,
if images are blurred, it means you set wrong sizes for WordPress media. For more details about fix, please read this topic where we explained what to do exactly.
Best regards,
Muffin Group team
Thanks for your great work! When I bought this theme, I tried to use it on one of my site but desinstalled it. Later, I try to use it on another website but it told me that i am already using it on a previous website as theme. How to do. Let’s know that i am not using it anymore one the first website, it had been desinstalled. Please help me to use it on my new website.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Morning dear all. Please tell me: is this Theme available for life ? If no, how to do it ? WR nCause I would use it for many websites ! WR
According to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
De qué sirve que tenga 500 sitios pre-saved si solo se puede usar con un solo dominio
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
My server version i s usig PHP 7.3.6. In the moment I install BeTheme.Zip and activate it…it makes an error in my page. Please, help
Hi,
please download the most recent version from Themeforest and replace existing /betheme/ folder on server with files downloaded from marketplace. This will help
Best regards,
Muffin Group team
helo sir… i want to purchase your theme but i want to use it on many websites… is there any possibility we can use it on many websites according to our needs
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hello please am getting this error at the top of my website as follows
Warning: Use of undefined constant HTTP_USER_AGENT – assumed ‘HTTP_USER_AGENT’ (this will throw an Error in a future version of PHP) in H:\root\home\...\www\...\wp-content\themes\betheme\header.php on line 1
Fixed it, i simply updated the theme. Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello i noticed it worked fine for pc but broken worse for mobile , i filled the form with my admin credentials yet it still not fixed and no reply
If you have further questions about your issue, please respond to private message with more details.
Ops. I deregistered my old dismissed website. When I put the purchase-code in the new website, it said me the code is still used by old website!! I’m trying to use purchase-code I get on 1 Mar 2016
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi. Thanks for your great work! I would like to use different font-size and style for a) post content and b) footer text. Is there a way to do it?
Hi,
all included options for fonts, you will find under BeTheme Options > Fonts section. You can set them per headings, sections, etc but not per specific blocks.
Best regards,
Muffin Group team
Hello. I like your theme. One question please. I like different section from different deno. Will this be difficult to build my home page or other page by taking section from other demos content? For example, I like demo no5 but I want to change one section from no5 with a section I liked from demo no9 for example. Is it possible? And if yes how difficult is? Thank you. I want to purchase .
Hi,
for that, you need to create additional WP instance where you can import different demos and check how specific sections been done.
Best regards,
Muffin Group team
Good day! B’e team, Is this theme compatible with eventbrite events pro. plugin? P
Hey,
we did never used this plugin so can not confirm if it is compatible with BeTheme or not unfortunately.
Best regards,
Muffin Group team
It is fully compatible with Elementor…
Do I have to buy Elementor separately or it comes bundled with it?
Hi,
yes, BeTheme is compatible with Elementor but the plugin itself can not be bundled. This plugin have to be purchased separately.
Best regards,
Muffin Group team
Hi Muffin Group,
I love your theme. But I am facing an issue! I purchased it last year and since then i could not use the theme anywhere properly. I uploaded it to a domain but then i did not work on it. Today when i uploaded to my new domain as the old one is expired. This is telling me to deregister from that particular domain. I deleted all the files from my old hosting already. Then why it is still showing me the same issue?
Please help me out for this. I would be very thankful.
Regards
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you! It worked.
There is one more question, how can i update the theme?
If your current theme version is older than 20, you have to update it manually. The best way to do this is:
1. Go to your FTP and remove whole /betheme/ folder.
2. Later, download latest version from Themeforest, unpack and upload latest version via FTP as well.
Above 2 steps are all you have to do to update theme to it’s latest version.
Since now, you can easily do all future updates via Update to [version number] button which is just under the Be logo on the right side under BeTheme > Dashboard section.
Hi! This is pre-sale query.
1. Does your theme has working Coming Soon & Under Maintenance pages with timer options ?
2. Does it comes with Revolution Slider bundled?
3. Does your theme has auto-update feature?
4. Does it has demo import option?
5. Does it support Elementor page builder?
Hi,
1. Yes, it does have.
2. Yes, Slider Revolution is bundled with BeTheme.
3. Yes, it does have.
4. Yes
5. BeTheme support Elementor and all pre-built websites built with this builder plugin, you can find on https://themes.muffingroup.com/be/splash/#websites
Best regards,
Muffin Group team
Can I use it on multi-site wordpress installation?
Can I apply your theme to multiple sites?
Do I need extended license for that?
According to Themeforest license and agreements, one license can be used for one final site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
In my case, we are a digital agency. We will enable multisite on our WP installation. Then under the same WP multisite instance, we will have multiple sites for multiple services like, officialwebsite.com, service1.com, service2.com, blogsite.com, ecommerce.com, and I want to apply your theme to all the sites.
So can I do that under 1 regular license?
Sorry but you can not do that under 1 regular license. Like we mentioned above and it also been explained in license document, for each final site/domain, you have to buy individual license.
I purchase the themes but when i install dummy data herbal so i cant edit in page with Element Feature Please guide me why i getting issue
Hi,
all pre-built websites compatible with Elementor, you can find on https://themes.muffingroup.com/be/splash/#websites (on the left, you have filtration where you can filter demos by “Elementor”). As far as we knows, Herbal never wasn’t built with this plugin.
Best regards,
Muffin Group team
How Can Edit Herbal Website which changing plugin I need to use
Hello Waiting for response
You can work on BeHerbal demo with Muffin Builder. For more details about this builder, please check this video.
where can i find Muffin Builder Plugin ??
Thanks for your support issue Resolved
You are welcome!
Hi Your latest update has caused a major problem with my single posts , it was functioning normally before as any other page but now the header is way out of place with huge margin and overlapping the content , please review the website and i hope the problem is from my end because i got tired from fixing all pages every time i make an update the whole website starts acting funny .
example of the problem : https://falconray.com/realistic-road-material-free-download/
Hi,
please go to the dashboard of the BeTheme and click “Save changes” button to refresh options. This should do the trick.
Best regards,
Muffin Group team
thank you for the fast reply , the problem of the margin is solved but the content is still overlapping , could you please tell me where the problem was so i can help you fix it ?, my guess is one of my css rules is not compatible with your latest update .
In this case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Hello, I’m using BeTheme and I have an issue with scaling of images.
https://gtmetrix.com/reports/www.intercon-tr.com/9q0Xwa8CMy images are not 960×720 but BeTheme scaling them from 960×720 and BeTheme should be creating a new class for scaling, so that we can create a thumbnail size for this class. I mean, scaling doesn’t work properly as it should be. Can you check the gtmetrix link_
Hi,
image sizes can be set under BeTheme Options > Blog, Portfolio & Shop > Featured Image section. 960×720px is default size for Blog & Portfolio as in our opinion it works best with many items/shortcodes when you consider quality/size. If you do not agree with us, you can change sizes to your own of course.
Best regards,
Muffin Group team
