23241 comments found.
We have set the woocommerce shop as our front page and it is not showing the “Woo Category Sidebar” even after updating the page. The url is https://anissharmoury.com/. My page settings and theme options are as shown in these screenshots – https://postimg.cc/gallery/rRR2LPG Please help.
Hello, @gopikalyan,
You have to set the sidebar Widgets under Appearance >> Widget >> Woo Category Sidebar and it will work for you as showing below:
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 06/08/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I like the top one.But I want move the reviews to center just like below.
Hello, @fenghuizhuo,
I am not able to see your provided screenshot, Please upload it again and explain your issue more clearly.
Regards, P-THEMES.
just remove reviews to center like show quantity input
Or remove all(title/reviews/price) to center
Hello, @fenghuizhuo,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .product-content {
text-align: center !important;
}
ul.products li.product-col .rating-wrap {
display: inline-block !important;
}
Regards, P-THEMES.
Can you tell me what means about !important? Then I will know whether add it when I custom myself.
Hello, @fenghuizhuo,
That !important will override the CSS of the Theme and Plugin files.
Regards, P-THEMES.
1.Change the icon here, sometimes it will show a package, sometimes it will show an arrow, can it be unified?
my can’t edit
3.I want to modify the “offer ends in” to another text.How to deal it.thanks
Hello, @fenghuizhuo,
1. Not some times, but it shows the basket on Single Product and Arrow on Variable Products and this is the default functionality of the Theme, you can not change it.
2. You have to Install the Loco Translate plugin and then you have to change the word in the particular language file of the Porto Functionality plugin which you are using on your site, here is the plugin link:
https://wordpress.org/plugins/loco-translate/
If you will not be able to do it then contact us via our support system with your site WP-Admin Login details and the word translation you want, so that we will check and solve the issue for you on your site.
3. You have to translate it into the Theme language files as per your requirements.
If you will not be able to do it then contact us via our support system with your site WP-Admin Login details and the word translation you want, so that we will check and solve the issue for you on your site.
Note: Please try and understand this platform is only used for presale questions and small queries not for such large issues, please always contact us via our support system.
Regards, P-THEMES.
I have enabled Cash on delivery but it is not showing on checkout page. www.choicemart.pk
Hello, @zubairrana,
Can you please make sure that you have set up the payment option correctly, please read and follow the instructions written in the official documentation of the WooCommerce, I am sure it will help you in solving your issue.
https://docs.woocommerce.com/document/cash-on-delivery/
Regards, P-THEMES.
Hi! i would like to know when you are going to release the latest version of Revolution Slider, because i update the theme and all the plugins but the revolution slider said that I had installed de 6.2.2 version. Thanks
Hello, @possumussrl,
Please delete the old version of the plugin from your site and download the latest version of the plugin from the below given article and Install and Activate it on your site, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/04/2020. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
In single product page.The typesetting is terrible.How to fix it by myself?
newoop.com
Hello, @fenghuizhuo,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .angelleye_button_single.single_add_to_cart_button {
background-color: transparent !important;
}
Regards, P-THEMES.
Cart page can’t show checkout button when integrating PayPal payment
[url=https://postimg.cc/Z958Jvmp][img]https://i.postimg.cc/Z958Jvmp/1.png[/img][/url]
[url=https://postimg.cc/Z958Jvmp][img]https://i.postimg.cc/2542FnXc/1.png[/img][/url]
Hello, @fenghuizhuo,
1. This is because you have added the Custom CSS code in Theme Options >> Skin >> Custom CSS or in Cart Page Custom CSS option as shown in this screenshot: https://postimg.cc/QVVCRf2y
You have to find and remove that Custom CSS and it will solve your issue: https://postimg.cc/CB2hhV36
Regards, P-THEMES.
I din’t custom myslef.When I remove the paypal-payment.It normal again.How to fix it ?
Hello, @fenghuizhuo,
Please contact us via our support system with your site WP Admin Login details so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Hi, I had previously installed Porto on one of my sites and subsequently decided to not use it there as the feature would work perfectly on a different one of my site. As i try to enter the purchase code into the new site, it tells me the code was already used. The theme is not active or even installed on that original site. How can I activate my purchase on the one site that i intend to use it? Thanks.
Hello, @aportuesi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, Since the wordpress update, 5.5 I can’t add block from Porto Studio. i have the message “Security issue found! Please try again later.”
My theme is up to date with Porto 5.4.3.
Hello, @109c,
Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with same purchase code and then try to use Porto Studio, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Hello, Thanks for your answer. I desactivated the theme as you said. But now I can’t activate because I have the error msg “Your ip address is blocked as spam”. So now, how can i fix that ?
Hello, @109c,
Can you please contact us via our support system with your site WP Admin Login details and with Theme purchase code PDF file so that we will check and solve that IP Blockage issue for you on your site.
Regards, P-THEMES.
Thanks for great support. Soo fast and very kind.
Thanks for Sharing your Experience with others 
, That is exactly what Porto and this team are all about, we do our best to be the best..
Can you please suggest me best plugin to zoom in
Hello, @rushi99,
Sorry to say that but we have not tested any of the Zoom plugin with the Theme officially yet, so we are unable to sugest you on it, you can try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
Hello,
Please help.
I have tried to import the Shop Demo 21 in my localhost, AWS server, Lightsail and couple of other servers but keep getting the message the it is failing and to check the server requirements. I even tried the alternative mode. I have simply tried everything.
If I import one checkbox by one then it is failing at Import dummy content
All my servers are fully compatible with any theme because we have enabled the max on everything.
If I import any other shop/site demo then it works. I have tried to import almost all of them and worked, but just the shop number 21 doesn’t work and I really want to use that.
Please see video of the fail and also below the screenshot of my system status which has all required enabled.
https://monosnap.com/file/qnwpUsWbsZZCI5A0G8DrY7NjZGEooX https://monosnap.com/file/8bKXfGOje7SoVaLz5t7bomSTw0ZXoxPlease advice
Thank you.
Hello, @naarwebz,
This may be because of any restriction from your local server which does not allow your site to communicate with our internal server for downloading the content, so I suggest you to please make your site live on a test server and contact us via our support system with your site WP Admin Login details so that we will check and try to solve the issue for you on your site, This is not the Theme issue but the incompaitability of the server or any restriction.
Regards, P-THEMES.
Thank you for your reply. But we have tried with many hosting, local and on others as explained. All other demos work, except the 21.
But yes I will upload a blank template online and create a ticket requesting the import of the demo 21.
Thank you
I have just submitted the ticket, please check. Thank you.
Hello, @naarwebz,
Please be patience now, once your support ticket will resolved you will get the reply of your support ticket.
Regards, P-THEMES.
Thank you.
You’re Welcome!!!
Hi! Ajax search in header is not working. Not on my site and not on demo?
Hello, @mecgruppenab,
Please completely and carefully read and follow all the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Regards, P-THEMES.
Thank you now it works. Had to turn off Yith WooCommerce Ajax Search plugin
Hello, @mecgruppenab,
You can turn it OFF from WP-Dashboard >> Plugins.
Regards, P-THEMES.
Why In stock is not shown when product is available. Due to this my products at google merchant are disapproved. They want to show availability on products always. Whether in stock or out of stock. Right now only out of stock is visible.
Hello, @tjain91,
You can try with the below given code adding it into the Child Theme functions.php file:
function show_stock() {
global $product;
if ( $product->get_stock_quantity() ) { // if manage stock is enabled
if ( number_format($product->get_stock_quantity(),0,'','') < 3 ) { // if stock is low
echo '<div class="remaining">Only ' . number_format($product->get_stock_quantity(),0,'','') . ' left in stock!</div>';
} else {
echo '<div class="remaining">' . number_format($product->get_stock_quantity(),0,'','') . ' left in stock</div>';
}
}
}
add_action('woocommerce_after_shop_loop_item','show_stock', 10);
Here is the link:
https://wordpress.org/support/topic/stock-quantity-code-under-each-product-in-the-shop-woocommerce/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi Team, Thanks for this but I do not want to show the quantity i just want to show availability that is “In stock ” . Due to policy update by google they are disapproving several product just due to this. So i believe this should be added as a part of theme.
Hello, @tjain91,
I am sorry there is no such option in the Theme for it, you can try with above code and then hide the quantity using Custom CSS, that’s all for now, Otherwise, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
I found this code and it worked:
// Hook in add_filter( ‘woocommerce_get_availability’, ‘custom_override_get_availability’, 10, 2);
// The hook in function $availability is passed via the filter! function custom_override_get_availability( $availability, $_product ) { if ( $product->is_in_stock() ) $availability[‘availability’] = _(‘In Stock’, ‘woocommerce’); return $availability; }
Sound’s Good!!!
A big Thanks for porto theme, Such a wonderful theme has WP bakery and Elementor Page builder plugin option, One of the best and user friendly theme for Start up business, Thank you for developing my website Zenith Lead
Thank-you kindly, @Sreetradingcoll!! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!
porto recenty viewed widget not working any help
Hello, @shinestones,
I have just tested that widget at my end on my test site and it is working perfectly fine at my end, you can also check it on my test site here on Shop Page:
http://hubdatasolutions.com/pearl/porto/global/shop/
Please note that it only shows the product after that you view the product.
Please make sure that you are using the very latest version of the Theme and Plugins as well.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/08/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
5.5 Incompatibility – After installing Jquery Migrate helper – it shows this ( wp-content/themes/porto/js/admin/admin.min.js:1:17194: jQuery.fn.load() is deprecated ) This may be one of the reasons its acting weird after update.
Hello, @idaryl,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
what file do i need to change for replace this text?. i have access from ftp and already changed other text from the theme like you see in the pic.
Hello, @alecaser,
No need to change in any file but you can simply translate it by translating it into the Porto Functionality plugin language files as per your requirements as showing below:
Regards, P-THEMES.
I have installed the porto theme functionality. but how can i access to the menu as you showing me? i’ve try translate with loco translate plugin and not worked. so i think that your solution may help me. but i dont find the place where i access to the solve that you give me.
Hello, @alecaser,
Please contact us via our support system with your site WP Admin Login details so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Done full installation a few times and. 1. Some plugins arent installing in the porto pad (have to do them manually. 2. Once demo is imported no cart images show, the border alignment on everything is out 3. The header builder doesnt work properly. 4. The categories tab is overlapping. 5. The search bar is all out of line and badly spaced. This is all after importing demo on a fresh wp install. My site on previous version of porto worked fine, since the update this site demos look like a disaster – http://www.showspace.co.za/
Hello, @matod,
1. Please try to install the plugin from Appearance >> Install Plugins one by one OR download the latest plugins from the below-given article and Install it on your site manually from WP-Dashboard >> Plugins.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
2,3,4,5. You have Imported the Elementor version of that Demo right?
Please follow the steps listed below to Importing the Elementor version of the Demo, I am sure you will not finds this issue anymore.
Please go to Elementor >> Tools >> General and “Regenerate CSS” & “Sync Library” from there and save changes and showing below:
&
Then go to Elementor >> Tools >> Version Control and Click on “RollBack version” as showing below:
And after completing it, try to Import the Elementor Demo and check back your site after removing the browser cache.
Regards, P-THEMES.
1. Some plugins arent installing in the porto pad (have to do them manually – I installed them in appearance) 2. I did rollback on elementor which has been installed. This didnt work. This theme is broken – why wont they install in the porto pad? We paid for quality not broken themes www.showspace.co.za
Hello, @matod,
I have just confirmed from the support department and they said that they just replied your support tickets #99104 & #99046 so please check your support ticket replies and reply to your support tickets accordingly.
Regards, P-THEMES.
Dear Sirs,
after installing the theme (shop 22) according to the instructions https://www.portotheme.com/wordpress/porto/documentation/installation-video/
the front page looks like this
http://shop.dzenex.ba/demo.JPG http://shop.dzenex.ba/demo1.JPG http://shop.dzenex.ba/demo2.JPG http://shop.dzenex.ba/demo3.JPG http://shop.dzenex.ba/demo4.JPG http://shop.dzenex.ba/demo5.JPG http://shop.dzenex.ba/demo6.JPGPlease note that the installation was completed properly. Can I ask you for help? Thank you.
Hello, @jchelikovic,
You have Imported the Elementor version of that Demo right?
Please follow the steps listed below to Importing the Elementor version of the Demo, I am sure you will not finds this issue anymore.
Please go to Elementor >> Tools >> General and “Regenerate CSS” & “Sync Library” from there and save changes and showing below:
&
Then go to Elementor >> Tools >> Version Control and Click on “RollBack version” as showing below:
And after completing it, try to Import the Elementor Demo and check back your site after removing the browser cache.
Regards, P-THEMES.
Dear,
did everything according to your instructions, but nothing has changed. Everything remained as it was before. I’m asking for help. Thank you.
Hello, @jchelikovic,
Please contact us via our support system with your site WP Admin Login details so that we will check and solve the issue for you on your site please also let us know which demo you want to Import on your site in your support ticket.
Regards, P-THEMES.
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