19067 comments found.
Hello,
I have downlaoded a demo i wanted which includes a shop in it and i want to change the display of a the products pages. I saw there are different displays in another of your demos. How can i do it?
Thanks.
Hey,
to change Shop page layout, please go to BeTheme Options > Blog, Portfolio & Shop > Shop section and just choose one of 4 pre-defined styles.
Best regards,
Muffin Group team
Hi, I have Artist 3 shop demo installed. aThe site is practically built. I really like the preloaded footer in demo “Clothing 2” is there any way to get the widgets loaded in my demo/site?
Regards Dylan
Hi Dylan,
if you want to put widgets into the footer, you have to do this under Appearance > Widgets section. For more details, please navigate to https://themes.muffingroup.com/betheme/documentation/#footer-widgets 
Best regards,
Muffin Group team
Hi,
thanks for getting back to me. There has been a little bit of misunderstanding about what i”m asking. I know how to use widgets in the footer.
My question is
Can I use the footer from demo “clothing 2” in the demo I’m currently running “artist 3”
I don’t know the code or layout used for the footer in “clothing 2” Can you supply me the widget information or is there a way to load them up separate to loading the entire demo?
Thanks
If you don’t know how things on specific demo been made but you want similar looking layout on your site, you have to import that demo. For that, please create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any demos you like for tests. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.
hello, i would like to change the breakpoint of the burger menu so that it was visible when i arrive to the dimensions of a laptop (1439px?) so as not to overlap the menu items which are many. is it possible to do it with a css code? can you help me? thank you so much!
Hi,
you can change mobile breakpoint under BeTheme Options > Responsive > Header section only.
Best regards,
Muffin Group team
Thanks for the reply. From these settings, however, I can go below 1240 px but I cannot go further. My aim is to raise this value up to 1440px. Any idea?
Sorry but you can not raise this value. This requires lots of customizations in theme files.
Hi there,
I have purchased the theme and want to say it is very nice. However I am using the portfolio on my front page, and I want to order the portfolio categories in my own sequence, right now It only shows the order in alphabetical order. How do I fix this?
Regards
Hey,
did you put Portfolio items as shortcode/item? If yes, what item did you used to put them on home page?
Best regards,
Muffin Group team
Hello, I really like the theme but have prepurchased question: 1. Are all the demos themes included with BETheme? I mean, if I purchase the BETheme then do I automatically have permission to control all other demo themes? Will they be my own after I purchase the BE? Thanks a lot.
Hi,
yes, all pre-built websites are included into BeTheme
Best regards,
Muffin Group team
Thanks for your reply and great support!!!. Do you mean I can install any pre-built website and own it without any other payments? If I rebuild some BE’s pre-built websites can I sell them then? Thanking you,
Not sure what do you ask for exactly but according to Envato license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
I wish there was a filter for catergory above: https://danielapaz.com.br/portfolio/
Hey,
you can activate filter for portfolio under BeTheme Options > Blog, Portfolio & Shop > Portfolio > Options section.
Best regards,
Muffin Group team
If above option did not changed anything, it means, you have to enable filter under Portfolio item options.
You’ve been licensed and yet you haven’t altered how you can check for me?
Sorry but we do not understand. Can you explain, what do you mean?
The category filter option has been activated but no change in the website has been made. How can you help me? https://danielapaz.com.br/portfolio/
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on it because we are pretty sure that you did not set the right option to make it appear. Please do not forget to let us know in a message, what for this access is.
I didn’t get a solution to the problem
No worries, we do always respond as soon as we get the message. We received yours one at 3:10PM today so be sure you will get the response as soon as possible
Hi, i updated the theme and now it’s asking me to re-enter the purchase code, which I did. But it says it’s registered before and to deactivate it from the other place, which I cannot find anywhere. How do i reset the activation?
NVM, just saw your post above on how to handle this, sorry.
Great, thanks for the update.
Hi, is there any issue known for Contact Form in betheme currently? I have 2 Websites running betheme and a contact form and both give me the running wheel when hitting the submit button – hence, the message never gets sent. It was working previously, so there seems to be an update issue. Any tips on the issue please? It´s urgent, because we are losng leads. Tahnks in advance.
Hi,
Because you faced such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
Best regards,
Muffin Group team
I have de registered websites in the past and built new sites with Be Theme only to find out now that they are not able to be upgraded as the license codes are missing. When I try to add the code to the newer site, it says I need to de register the old.
I have reloaded Be Theme on old site, enabled it, registered it, and then de registered it which says it worked. But, when I try to then use that license code on new site it still says it is registered to the old site!
HOW CAN I DE REGISTER ALL THE LICENSE CODES and start again???
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
How to make a gallery like this: https://themes.muffingroup.com/be/video2/portfolio-item/class-aptent-taciti/
Hi,
this is not a gallery This is single portfolio page built with Muffin Builder. If you want to build similar single portfolio pages, during portfolio item editing, under Portfolio Item Options section, you have to select Builder template from dropdown list—> https://prnt.sc/u3abtr
Best regards,
Muffin Group team
Hello, there was an error when I tried to import “Store” Pre Built (https://themes.muffingroup.com/be/store/). The error screenshot is here: http://namachoco.vn/upload/Error_Screen_Shot.png The system status screenshot is here: http://namachoco.vn/upload/System_Status_Screen_Shot.png Can you help me to solve it? Thanks.
Hi,
please send us private message via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on it as this is server issue which has nothing to with the theme itself. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I’ve sent you a message via a http://themeforest.net/user/muffingroup#contact
Thanks, we will respond as soon as we check.
After the last update, my product titles HTML text isnt shown anymore on the product pages itself. But on the overview page (product carousel).
Did you change something that HTML Code isnt allowed anymore on product titles?
Hi,
please send us all necessary details, including link to page where titles disappeared, privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may take a closer look on it as we did not changed anything here. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I’m having a few major issues since updating to WP 5.5. I can no longer use the text editor on my pages/posts. It only allows me to use visual editor. Envato Market Plugin is also not working and even though it says I can update the theme it won’t do anything when I click on “Update Available”.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Our website made in betheme but the person who designed is not traceable.
I want to add WooCommerce and the demo pages related to WooCommerce with product image, will you support me to do it.
I will purchase a new license as we don’t have the old one.
Hi,
not really sure if we understand your question. Do you want us to customise your personal website according to your needs? Or maybe you want to install one of BeTheme pre-built websites that has WooCommerce installed and you want it to look the same on your site?
Best regards,
Muffin Group team
no, i installed your https://themes.muffingroup.com/be/store/ but not installed woocommerce and the products data, now i want to install the woocommerce and product data. Thats why i am asking will you help me to install woocommerce and products on my website and it works like in your demo but the no problems or issue occured to my existing website
Ok, all is clear now. However, as you can see, there is no “Purchased” label next to your nickname what means you did never bought the license for this theme using current TF’s account. If your client bought it, tell him to create account on support forum and post your questions there and our dedicated support team, will help you for sure.
Great, thats what i want. The person who design my website is not in touch but i will buy the new license in this weekend and then email you for support. Your support sentence really satisfied me that your support team will help me for sure. I really appreciate
Yes, we will of course.
i purchased the theme. please let me know where i can send you the message of what support i need.
i am trying to post my question in support forum but when i typing the block page comes.
hi
i purchase the licence as discussed and i hope you will support me.
go to my website pelleclassics.com, it is using betheme below 17 version and i need the below support from you but make sure MY WEBSITE DO NOT DISTURB, i want to add more features.
1. Update the theme but the developer change the folder name and i request you to please update the theme wihtout disturb any of custom css or files.
2. Setup WooCommerce and add product and wocommerce related pages as in your demo https://themes.muffingroup.com/be/store
3. the demo products and product pages works like in demo
4. do not setup / edit other pages which already created and make sure my site will not disturb.
where i send you the spanel credentials.
If you have any query please feel free to ask me
Please send us WordPress dashboard access, along with all necessary info and details, privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look. Please do not forget to let us know in a message, what for this access is.
sent please check email
Thanks, we will respond as soon as we check.
I want to transport my danielapaz.com.br/website to danielapaz.com.br. But it’s a mistake no wp-admin.
Hi,
what “mistake” do you mean? Please explain.
Best regards,
Muffin Group team
Hello,
Why do we no longer have the color preview in the “colors” Option Theme Since version 5.5 of Wordpress?
Thank you !
Hi,
Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Above steps should help you a lot.
Best regards,
Muffin Group team
I installed the theme but when i try to edit the page using wp bakery builder i am not able to edit it. pls solve.
Hi,
please provide more details about the issue you’ve faced with like:
1. Are you able to work on Muffin Builder?
2. Are you able to edit/manage content and it does save in the back-end but changes does not apply in front-end? Or maybe you are able to manage content with Muffin Builder but when you save changes, it reverts back to same content as before change?
Best regards,
Muffin Group team
Hi, I have two questions.
1:Is it possible to hide additional information on the product page?
https://druis.ie/product/black-abstract/2: Is it possible to hide “showing all results _____ Default sorting?
https://druis.ie/shop/Thanks!
Hi,
1. Additional Information tab comes by default with WooCommerce itself. To get it rid off, you have to use child theme. For more details, please check https://docs.woocommerce.com/document/editing-product-data-tabs/
2. You can remove it by using the following custom css:
.shop-filters {
display: none;
}
Best regards,
Muffin Group team
Got all that sorted, appreciate the quick response.
Thanks
You are welcome!
I want to patronize my footer on every page is possible?
Hi,
can you provide an example of what you would like to achieve? Not really sure about that.
Best regards,
Muffin Group team
I want to increase my mark on the headboard. is it possible?
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
The logo is too small. I want a raise
To increase logo size, please go to BeTheme Options > Global > Logo section and there is an option to set height for the logo.
