Hello, @georgenet,

No, Sorry to say that but this is not possible with simple Custom CSS, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Regards, P-THEMES.

Hello, @Peaceonearth,

Yes, you can, you have to edit the home page and change the Banner Position as default as showing below and it will solve your issue:

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 08/09/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Or rather, can you fix it

Hello, @Flyfield,

Can you please share the URL of the site with me here so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @attilamiklos,

I am sorry but payment and email have no link with our Theme directly, emails have been handled by the WooCommerce and the server and the payment has been handled by the payment plugin and WooCommerce, If you will check it with the default WordPress Theme like twenty twenty, you will find the same issue, so I suggest you to please contact the WooCommerce support or the plugin Author and ask to solve this issue for you, you can read the below-given threads as well:

https://wordpress.org/support/topic/duplicate-order-notification-emails-2/

https://github.com/woocommerce/woocommerce/issues/13963

Regards, P-THEMES.

thank you is working now

Most Welcome!!!

Hello, @mikouls,

I am sorry but I am unable to replicate the issue on my test site, Can you please share the screenshot of the issue and page URL on which you are getting this issue so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, do you have an email so that I can send you the elements? Thanks

Hello, @mikouls,

Yes, you can share it with us via our email newsmartwave@gmail.com and do not forget to attach your Theme purchase code PDF file as well for the verification purpose and this comment URL as well.

Regards, P-THEMES.

Hello, @joomsphere,

Please reset your WordPress and then make sure that you are using the latest version of the Theme and Plugins and Import the Demo again, Hope this will work for you.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 10/07/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @KanikaJewelryTrove,

Please edit your Home Page and copy and paste the below given CSS code to Home Page Custom CSS option and check your site after removing the browser cache.

.top_sale_product ul.products .product .product-content span.price {
    margin-top: 20px !important;
}

Regards, P-THEMES.

Hello, @cristechservice,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @tjain91,

Sorry to say that but we have not tested any of the third party plugin with our Theme officially for this reason, so we are unable to suggest you on it, you can try with any third party plugin which better meets your requirements at your own risk.

Regards, P-THEMES.

Hello, @tiestoreaustralia,

Sorry to say that but we have not officially tested the Square for WooCommerce payment plugin with the Theme, nor it is included in the third party plugins compatible with the list confirmed from our end on the item page, So this is the third party plugin issue, not the Theme issue, and we do not provide our dedicated support for third-party plugins issue as because this requires Customization.

You have two options, First, you have to contact the plugin author and ask the plugin author to Customize the plugin core files for you for making it compatible with the Theme for you.

Second, If you want us to Customize the Theme core files for you for making it compatible with the Theme, then you have to contact our Customization team for paid Customization services.

Hope you can understand our limitations.

Thanks for your understanding.

Regards, P-THEMES.

Hello, @JohnCorsner,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @Kareem_Youssef,

You have to change the symbol from WooCommerce >> Setting >> WooCs as per your requirements, and the currency you are using “EGP” has the same symbol as Currency Name, that is the reason it is showing twice, and this is not our Theme issue, but this is WOOCS plugin default functionality.

Regards, P-THEMES.

Hello, @ashiku66,

First of all, thanks for showing your interest in Porto WordPress

Yes, Porto WordPress is fully compatible with Major multi-vendor plugins like Dokan, WC Vendors, and Yith WooCommerce Multi-Vendor plugins.

And Dokan Multivendor plugin is also included in the Theme Package, you can check one of our Pre-Built Multi-Vendor Demo here:

https://www.portotheme.com/wordpress/porto/shop22/

Regards, P-THEMES.

Hello, @ribbonsdirect,

I have just checked your site now and the Slider is working fine at my end and perfectly scrolling as well, please check this video:

https://streamable.com/uud1jf

It must be the cache issue at your end nothing else.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 24/04/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Sorry, I meant the carousel at the bottom of the page, the grey bar with the grey logos in – I should have stated that previously, my mistake.

No problem, we should be purchasing support extension shortly, I wonder if you can help in the meantime?

Many thanks

Hello, @ribbonsdirect,

I have just tested that Brand Slider having a Grey background color on your page as well and it is also working fine, here is the video:

https://streamable.com/brrf84

Regards, P-THEMES.

Hello, @sahinb,

Please edit your Home Page and copy and paste the below-given CSS code to the Home Page Custom CSS option and check your site after removing the browser cache.

ul.products li.product-default.show-links-hover:hover {
    padding-top: 50px !important;
    padding-bottom: 0px !important;
}

Regards, P-THEMES.

Thanks for you help. Its done!

Best regards

You’re Welcome!!!

Hello, @webb_se,

Sorry to say that but we have not tested such plugin with our Theme officially, so we are unable to suggest you on it, you can try with any third party plugin which better meets your requirements at your own risk.

Regards, P-THEMES.

Hello, @PremadePixels,

First of all, thanks for showing your interest in Porto WordPress

Sorry to say that but we have not tested those plugins/extensions officially with our Theme so we are unable to suggest you on it, you can try those with our Theme as per your requirements.

Regards, P-THEMES.

Hello, @delboy2010,

It’s because your server environment can not access to our server https://portotheme.com

Please try to ping our server and let us know if it works.

Please enable the curl extension form server this will fix your issue. This extension is required for the registration process.

OR

The issue mostly occurs when the server has any kind of restriction and do not allow to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.

OR

Contact us via our support system with your Theme purchase code PDF file and your site WP-Admin Login details so that we will check it for you on your site and on our test site and show you the issue is with the purchase code or with your server.

Regards, P-THEMES.

Yeah we’ve tried everything submitted a ticket please can this be sorted?

Hello, @delboy2010,

Now, please be patience, Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST, once your support ticket will be resolved you will get the reply of your support ticket.

Regards, P-THEMES.

Hello, @amad-zafar,

Please check all our Pre built Demos here:

https://www.portotheme.com/wordpress/porto_landing/

And Choose anyone which better meets your requirements.

Regards, P-THEMES.

I can’t see that thing in pre built demos. If you open up the link I shared, it’s a glob revolving and also responsive to mouse drag

Hello, @amad-zafar,

No, sorry to say that but this is not possible, there is no such element in the Theme like that, you have to use any third-party plugin for it, which better meets your requirements at your own risk.

Regards, P-THEMES.

Hello, @Sohail_Ch,

Please go to Appearance >> Customize >> Site Identity and change/set the Site Icon from there as showing below:

Regards, P-THEMES.

Thanks I am happy with my decision to purchase this theme and the support provided is excellent. Keep up the good work.

You’re Welcome!!!