6422 comments found.
With this theme, can users login with their facebook accounts and also comment using their facebook account? I want comments to both show up on my website but also on facebook.com – is this possible or do I need additional plugins? In which case, which ones?
Hi Amplificator,
We have a Facebook Login feature on JNews. Also, we already have a Facebook Comment feature but the comment will not show up on Facebook.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello, how do I stop Jnews from generating unneeded image sizes? Its eating up my server space. Thanks.
Hi samandbabs,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi.. paywall payment gateways nya hanya paypal dan stripe yah? Ga ada yang support idr? Btw themes ini selalu update kan yah dan compatible dengan wordpress versi terbaru? Kalo saya gunakan ultimate membership pro bisa ga?
Halo Kolonisaham,
Saat ini kita baru support paypal sama stripe aja. Untuk pembayaran IDR belum support untuk pembayaran subscribe, tapi kalo untuk Unlock Post bisa pake plugin untuk pembayaran IDR.
Temanya pasti terus kita update mas bro biar tetep compatible sama WordPress versi terbaru.
Ultimate membership pro yang mana ya? Bisa kirim link?
Terima kasih
FEATURE REQUEST - Auto Remove Unused CSS - Auto Defer Render Blocking Javascript
Hi kautsarjuharii,
Thanks for your suggestion, we will take a look at this thing but we can’t promise we will add this feature on near theme update.
Thank you
Hi, 3 days ago I posted a ticket into the support area of your website (https://support.jegtheme.com/), but I didn’t received a reply, could you help me please? Thanks. [ my profile name : @g_capaccioli29_ ]
Hi g_capaccioli29_,
I already check your username on our support but i can’t see the topic that you open. (https://support.jegtheme.com/forums/users/g_capaccioli29_/topics/)
If you already open a support ticket, can you send me the topic URL?
Thank you
Hi, thanks for your reply.. the problem is that I created a topic 7 days ago but it’s always “under moderation”...
It’s the reason why I can’t write you the url: it seems that nobody read my support ticket.
I really need the help I requested..
Thanks for your help, I received the reply and I wrote another one, to solve some “update fixing process”.
I only need to know if is it enough to insert the envato token (Product Licence Registration) into the appropriate jNews section (into wordpress) to have the classic update process (as for plugins or themes or the same wordpress) of the entire jNews theme & plugins, or if I nees to update it manually re installing all the theme from scratch.
I Just wrote to the support theme as reply into the post area, thanks.
Hi g_capaccioli29_,
For the theme activation you can visit our documentation here https://support.jegtheme.com/documentation/activate-license/
You need to generate a token to activate the theme license.
Actually you can set up an automatic update for the theme. In this case, you need to install the Envato Market Plugin. https://envato.com/market-plugin/
For the JNews plugin, you can update all plugin that included on the JNews theme on the JNews Plugin Dashboard. https://support.jegtheme.com/documentation/plugins-update/
If you have further questions please ask support on our forum. Our support team will help you asap.
Thank you
The section where you add a mobile advertisement “Sticky Mobile Advertisement” has a issue when you scroll on the site and the site is using widgets from WP Bakery. The ad when you scroll goes under the bakery items and you can’t see it, instead of staying on top of everything on the site, the ad goes under other content.
never mind, i found the solution in the forums for support, if anyone needs this issue, you need to add css. Worked for me. https://support.jegtheme.com/forums/topic/sticky-mobile-advertisement-shows-under-the-content/
Soz, great theme!
.jnews_mobile_sticky_ads>* { z-index:99; }
Hi ResidentB,
Thanks for your kind words.
If you have any questions or need help you can ask support on our forum. Our support team will help you asap.
Thank you
Hello Jegtheme, you gave the download link for the author team page in here: https://themeforest.net/comments/22476542%20%20
this link >> https://www.dropbox.com/s/r35ogewu0pplj5h/team.txt?dl=0
The link doesn’t work. can you add again? thanks
Hi webhoca,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
we solved the problem thank you.
Hi webhoca,
Glad to hear if you were able to solve the problem. If you have further questions or need help you can ask support on our support forum. Our support team will help you asap.
Thank you
Is Jeg Paywall Paypal included in the JNews theme?
Hi futuristix,
Thanks for interesting in JNews.
Yes, the paywall feature included in JNews.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Is it compatible with Elementor 3?
Hi RumenGeorgieff,
Thanks for interesting in JNews.
Yes, you can use Elementor 3 with JNews.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello, I want to buy this theme, but I am eagerly looking for a feature that allows adding live news or updates. So do you have any feature/module that fulfil the need like the following?
https://timesofindia.indiatimes.com/india/coronavirus-live-updates-indias-active-cases-poised-to-cross-9-lakh/liveblog/78007256.cms https://www.news18.com/news/movies/sushant-singh-rajput-case-live-updates-rhea-chakraborty-expected-to-be-taken-to-byculla-jail-say-sources-2861661.html https://www.indiatvnews.com/entertainment/celebrities/sushant-singh-rajput-death-case-live-updates-breaking-news-rhea-chakraborty-to-be-questioned-by-ed-again-640654Hi gyantimes,
Thanks for interesting in JNews.
Unfortunately, for now, we don’t have this feature yet. I think you may need to use a plugin to achieve that.
Let me know if you have further questions.
Thank you
Can you suggest a good plugin? Want to check it before making any purchase.
Hi gyantimes,
I’m sorry, but i don’t have a plugin recommendation for this feature but you can try to find a plugin on WordPress.org
Thank you
Hello, I want to use other Woocommerce payment gateways for the PayWall not paypal or stripe because my region does not support both. Please help. Very urgent. Thank You
Hi buernatey,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Unfortunately it says I can’t create new ticket because my license has expired.
Hi buernatey,
Please try to visit this page https://support.jegtheme.com/account/ and then hit the “Refresh Purchased License” button. Please try a couple of times.
Let me know if you still getting a problem there.
Thank you
Hi, i just updated Jnews from 5 to 7 and my main menu is hide. I cant resolve this problem. Do you have any ideas how to fix it? Thank you 
(Menu just appear on mobile but not on desktop)
I am sending screen: https://drive.google.com/file/d/1QNPf95pxC__vtr0XqzdWLDI1gI_Z79jI/view?usp=sharing
+ I have not any widgets to edit now and I can`t add new,
maybe it’s related with my problem. https://drive.google.com/file/d/1BgGp4l22WsMfX70vV4zpt8zN4eFQbF-G/view?usp=sharing
Hi hanyztm,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, I just bought your theme, but I’m having trouble activating the license. It says to click the button to activate, but when I click in button, the JNews Dashboard it is blank and does not activate the license. I have a production client site that has JNews as a template, can you please check the problem? I am currently doing the tests at my local base. Thank you very much!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi Adek, hello jegtheme support; I have a three question;
1. BACK TO TOP button looks 2 of the same I added screenshot: https://ibb.co/YhhfzM4 i want to remove someone.
2. I added slider my homepage. You can look notdefteri.net I added JNews Slider 8 but there is white on the right and left edges screenshoot: https://ibb.co/s592TKG
3. I want to add the following feature to links. highlighting when it comes to the link. I added screenshot : https://ibb.co/JR23NxW you can look this link: https://ciplakyazar.com/wordpress-mi-blogger-mi/
thnak you for answer.
Hi again; I solved 1. and 3. process. You can only answer 2.process.
2. I added slider my homepage. You can look notdefteri.net I added JNews Slider 8 but there is white on the right and left edges screenshoot: https://ibb.co/s592TKG How can I fix?
I can’t answer the forum. Because I expired support. You can reply on here. I have other question; Does demo import slow down the site? Can be demo import canceled, without breaking the design. Thank you..
Hi webhoca,
If your support period has been expired, please try to renew or extend your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
After that, you can continue asking support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Do you provide Elementor free or Pro version with the theme?
Hi eyesofmanoj,
Thanks for interesting in JNews theme.
We only provide free version of Elementor. But i think the free version is enough when you use with JNews theme.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hi bro setelah update theme dan plugin Menu (Navigation) Versi desktop kenapa hilang ya https://www.dropbox.com/s/rxcoi2bv4ttjqyh/ssss.jpg?dl=0
Halo,
Untuk masalah ini coba nanti open support ticket di forum kita mas bro https://support.jegtheme.com/forums/forum/jnews/
Selain itu, nanti kasi tau URL websitenya untuk dicek lebih lanjut oleh tim support kita.
Terima kasih
Saya udah gak bisa masuk forum pak, license is expire. Dominnya ini Masbro https://bit.ly/324MpPe dan https://bit.ly/3249cul
Coba pastiin dulu di Header Buildernya bro sama di setingan menu locationnya. Atau coba kirim screenshot setingan yg dipakai.
Terima kasih
Semua sudah dipasang benar, dan sebelumnya juga memang sudah ada, cuma tiba tiba hilang, setelah saya update theme plugin dan lain-lain, https://www.dropbox.com/s/y13qtv5l3xezy82/navigation.jpg?dl=0
Ada install plugin Gutenberg bro? Kalo ada coba uninstall pluginnya. Kalo udah make WP v5 ga perlu lagi install plugin Guntenberg.
Terima kasih
Oke terima kasih bro, sudah ada, ternyata sesederhana itu-_-
Sama2 bro
Hello. I haven’t purchased your product yet. Please tell me, are you planning to add the “load more” button to the “archive block” instead of pagination? Thank you for your answer.
Hi yugos,
Unfortunately, we don’t have this feature yet. You may need to do some changes to achieve that and i think it’s possible.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hi, im cleaning up my database, can I remove the following tables without losing my Jnews populair posts widget data? the tables are: wpwh_popularpostsdata, wpwh_popularpostssummary, wpwh_post_views. It says there not installed, but it maybe could be used by Jnews populair Posts. Best regards, Teun
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Paywall is not fully compatible with WooCommerce. There are no end points in woocommerce for subscriptions or unlocked posta. Why are there two different “account” (Jnews) and “my-account” from woocommerce? Why popup login is not integrated with woocommerce? There is no redirection for logging in and registration via woocommerce. you did all this in the paywall plugin for other templates, but jnews does not have such functions anymore. I love your paywall but you have to adjust it to jnews.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
JNews 7.1.0 import demo problem at step Importing Menu>
Error: 500
action: jnews_ajax_import_content
nonce: a588a82ecd
content: true
plugin: true
id: cryptonews
type: install
step: menu
WP_LOG: https://prnt.sc/uc03m9
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
