6458 comments found.
Please answer these pre-sale questions shortly (yes/no): 1) Does your theme support ADROTATE? 2) Is it easy to change the theme width? can I easily play with widths which can be changed for all site at a simple menu option? 3) Does your theme support Google fonts for all content? 4) Is it easy to place buttons on header? 5) Do you have a social counter plugin? 6) Can you check my website if I need support – and how much time it takes for you to handle one support request?
Hi Gabriel99,
Thanks for interesting in JNews theme.
1-6 Yes
For support, we usually respond in less 24hours for weekdays and 48horus for the weekend.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Presale questions.
- Can we mark some articles as free article while keeping the rest “pay to read”? - Can we put a video instead of an image as article’s main image?
Thank you
Hi antiraciste,
Thanks for interesting in JNews theme.
1. Yes, you can lock certain articles (users need pay to read).
2. Yes, you can use video.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Can you please add Share on Viber button, on the next update? (I’m Envato elements user)
Hi moneff,
Thanks for your suggestion, we will check this further.
Thank you
Since you have added support for zoom button and line progress bar animation feature for auto post load in your recent update but, don’t you think that Override Global Templates Setting on a single post with auto load should also be added? I am ready to get a new copy of this theme when you implement this feature.
Hi gyantimes,
Thanks for interesting in JNews theme.
Actually you can achieve this with JNews now. You just need to add a small code to make it happen. Our support team will help you to achieve that.
Currently, we don’t add this feature as an option, but we will check this further.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Can I put something like this? and How I would do it? https://www.cosmopolitan.com/
Hi majoo1,
Can you tell me which part that you refer to?
Thank you
Presale question.
At home page you use a news gallery. I think you can sort there posts by date views etc. We would like to know if is possible to sort posts by publish date but first show a post we want like a sticky post. is this possible? for example we want to make sticky a post for 1 day for an event and the second third etc be the posts sorted by date published.
Thanks
Hi choulio19,
Thanks for interesting in JNews theme.
For your requirement, it will need to do some changes to achieve that. JNews is developer-friendly, you can use the JNews child theme that included on the theme package and you can put all your custom code in there.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
How I fix this? https://imgur.com/a/dAeNxX2
Hi ninelpeia,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
How we fix this weird code line error? https://imgur.com/a/dAeNxX2
Hi calebencoder,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
In Jnews Theme Importing – Local News Theme not able to import:
While Try to follow an importing the theme functionality for Jnews theme, We received an error alert in one template called "Local News". We have purchased theme for this template only. Kindly check the error and send me the latest theme patches.Thanks
Hi Sunilambal,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Your theme is very buggy, about widget does not show any picture, the row is unable to edit it dissapeared all the time when you hoover. I am not going to your support site, this problem that everyone has. Custome time can not be set on a created post template. And your theme is slow
Wp bakery is not even work correct, it’s creating text blocks for no reason, a big gab between blocks, About widgets is also creating a text block extra for no reason, its awful, not it’s not the fault of wp bakery but your theme. Also you can not set a size by fonts, it does not work. Instagram widget is also not working. What is working ? Almost nothing. Buggy theme
Hi HaydrionRayel,
Sorry if you get many problems. Have you tried to ask support on our forum before? If not yet, please open a new support ticket on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello, how can I add whatsapp share feature on the posts?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi guys! question before buying. You have a Browse Categories slider in the play it demo. But I do not see it in the list of items here here https://jnews.io/ Will this slider be available or did you make it yourself? where to look for it and see the possibilities? thank
Hi yudgin,
Thanks for interesting in JNews.
That slider is available on the JNews Video feature. You can find the category slider here https://video.jnews.io/streamon/
With this feature, you will be able to create a page layout similar to YouTube and we also have hover video preview like YouTube.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello. Featured Image gets cropped. How can I disable cropping?
Hi deepak13,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi. https://jnews.io/cryptonews/ import demo error! help please
Hi ozgunozakyildiz,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
For some reason, in the Bloomberg template, the top Hero 3 Home Page banners don’t update on WPBakery, not sure what the issue is there? Beautiful but I can’t get that to work?
Hi there,
I’ve done this through Elements, the problem here is, even PayPal Subscriptions don’t show up. I’ll happily buy a license again, but I need some guarantee that this works. I mean I can’t accept a payment, it just remains
Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.
I think we need to be able to test and demo this for a few and also we need access to some troubleshooting insights, to avoid you having to answer the same questions over and over, it should not just be available for a current paying memeber
Hi korsienetwork,
Unfortunately we don’t provide support for Elements users. You need to purchase JNews through Themeforest to get support service and theme license.
Also, for subscription feature, we have PayPal and Stripe payment gateway. You can check our demo here https://jnews.io/newsplus/ and check our documentation here https://support.jegtheme.com/documentation/post-paywall/
Hope you can be our customer as soon.
Thank you
how to add mobile login ??
After a few months of using the product, I want to report on this: the truth is, my experience was terrible, since the product was acquired in order to be able to monetize our content, it is hyper local journalistic content, but to date we could not do it , Google Adsense that was our priority has not rejected the site about 6 times, we have consulted support for the slow speed of the site considering that they offer an ultra fast site, some errors regarding the Google API that does not work, a Without a number of errors that support has been given the freedom to enter the site and make the respective corrections, but absolutely nothing is done, they always delay the information between message and message but without anything concrete, I am very disappointed of this that until the date I already have 1 month of support left and to date I have not obtive the main objective when buying this product. www.elbellanita.com
Hi JEG team.
I bought the JNews Version 7.0.4 theme on Envato Elements, but I can’t activate it.(elements-jnews-wordpress-newspaper-magazine-blog-theme-LSUG8QF-AD73S28O-07-14) You can tell me how I activate thema please. Thanks BR
Hi loneus,
You need to purchase JNews through the Themeforest market so you can activate the theme license. Also, by purchasing JNews via Themeforest you will get support service and an automatic theme update feature.
Let me know if you have further questions.
Thank you
Hi, Jeg team.
But I bought it at https://elements.envato.com/ I am asking the question here, because I am a customer of both platforms.
How do I resolve this situation? Thanks you.
Hi loneus,
You need to purchase JNews through the Themeforest, then you can generate a token to activate the theme license.
Thank you
Hello, I have a problem with “JNews – Youtube / Vimeo Playlist” and “JNews – Horizontal Instagram” on my main page: https://kosciol.czest.pl
“JNews – Horizontal Instagram” say that site cannot connect to instagram…
“JNews – Youtube / Vimeo Playlist” – I can’t see list of my videos on right
I use elementor. Everything is upgraded…
Piotr
I have a question regarding this theme: https://jnews.io/gadget-review/2017/03/12/apple-imac-pro-is-promisingly-powerful/ It shows product rating based on different features, but in fact comment table only allow text input. Is it possible to set it up in the way that allows user to rate different features ( as shown on article: Performance, Features, Design etc)
Hi Zviadi,
Thanks for interesting in JNews.
Currently, we don’t have this feature. The site visitor can’t submit a review from the comment form. Only the post author able to manage the review from the post editor dashboard.
Maybe you will need to use a plugin or do some custom changes to achieve your requirements.
Let me know if you have further questions. and hope you can be our customer soon.
Thank you
