6431 comments found.
How we fix this weird code line error? https://imgur.com/a/dAeNxX2
Hi calebencoder,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
In Jnews Theme Importing – Local News Theme not able to import:
While Try to follow an importing the theme functionality for Jnews theme, We received an error alert in one template called "Local News". We have purchased theme for this template only. Kindly check the error and send me the latest theme patches.Thanks
Hi Sunilambal,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Your theme is very buggy, about widget does not show any picture, the row is unable to edit it dissapeared all the time when you hoover. I am not going to your support site, this problem that everyone has. Custome time can not be set on a created post template. And your theme is slow
Wp bakery is not even work correct, it’s creating text blocks for no reason, a big gab between blocks, About widgets is also creating a text block extra for no reason, its awful, not it’s not the fault of wp bakery but your theme. Also you can not set a size by fonts, it does not work. Instagram widget is also not working. What is working ? Almost nothing. Buggy theme
Hi HaydrionRayel,
Sorry if you get many problems. Have you tried to ask support on our forum before? If not yet, please open a new support ticket on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello, how can I add whatsapp share feature on the posts?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi guys! question before buying. You have a Browse Categories slider in the play it demo. But I do not see it in the list of items here here https://jnews.io/ Will this slider be available or did you make it yourself? where to look for it and see the possibilities? thank
Hi yudgin,
Thanks for interesting in JNews.
That slider is available on the JNews Video feature. You can find the category slider here https://video.jnews.io/streamon/
With this feature, you will be able to create a page layout similar to YouTube and we also have hover video preview like YouTube.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello. Featured Image gets cropped. How can I disable cropping?
Hi deepak13,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi. https://jnews.io/cryptonews/ import demo error! help please
Hi ozgunozakyildiz,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
For some reason, in the Bloomberg template, the top Hero 3 Home Page banners don’t update on WPBakery, not sure what the issue is there? Beautiful but I can’t get that to work?
Hi there,
I’ve done this through Elements, the problem here is, even PayPal Subscriptions don’t show up. I’ll happily buy a license again, but I need some guarantee that this works. I mean I can’t accept a payment, it just remains
Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.
I think we need to be able to test and demo this for a few and also we need access to some troubleshooting insights, to avoid you having to answer the same questions over and over, it should not just be available for a current paying memeber
Hi korsienetwork,
Unfortunately we don’t provide support for Elements users. You need to purchase JNews through Themeforest to get support service and theme license.
Also, for subscription feature, we have PayPal and Stripe payment gateway. You can check our demo here https://jnews.io/newsplus/ and check our documentation here https://support.jegtheme.com/documentation/post-paywall/
Hope you can be our customer as soon.
Thank you
how to add mobile login ??
After a few months of using the product, I want to report on this: the truth is, my experience was terrible, since the product was acquired in order to be able to monetize our content, it is hyper local journalistic content, but to date we could not do it , Google Adsense that was our priority has not rejected the site about 6 times, we have consulted support for the slow speed of the site considering that they offer an ultra fast site, some errors regarding the Google API that does not work, a Without a number of errors that support has been given the freedom to enter the site and make the respective corrections, but absolutely nothing is done, they always delay the information between message and message but without anything concrete, I am very disappointed of this that until the date I already have 1 month of support left and to date I have not obtive the main objective when buying this product. www.elbellanita.com
Hi JEG team.
I bought the JNews Version 7.0.4 theme on Envato Elements, but I can’t activate it.(elements-jnews-wordpress-newspaper-magazine-blog-theme-LSUG8QF-AD73S28O-07-14) You can tell me how I activate thema please. Thanks BR
Hi loneus,
You need to purchase JNews through the Themeforest market so you can activate the theme license. Also, by purchasing JNews via Themeforest you will get support service and an automatic theme update feature.
Let me know if you have further questions.
Thank you
Hi, Jeg team.
But I bought it at https://elements.envato.com/ I am asking the question here, because I am a customer of both platforms.
How do I resolve this situation? Thanks you.
Hi loneus,
You need to purchase JNews through the Themeforest, then you can generate a token to activate the theme license.
Thank you
Hello, I have a problem with “JNews – Youtube / Vimeo Playlist” and “JNews – Horizontal Instagram” on my main page: https://kosciol.czest.pl
“JNews – Horizontal Instagram” say that site cannot connect to instagram…
“JNews – Youtube / Vimeo Playlist” – I can’t see list of my videos on right
I use elementor. Everything is upgraded…
Piotr
I have a question regarding this theme: https://jnews.io/gadget-review/2017/03/12/apple-imac-pro-is-promisingly-powerful/ It shows product rating based on different features, but in fact comment table only allow text input. Is it possible to set it up in the way that allows user to rate different features ( as shown on article: Performance, Features, Design etc)
Hi Zviadi,
Thanks for interesting in JNews.
Currently, we don’t have this feature. The site visitor can’t submit a review from the comment form. Only the post author able to manage the review from the post editor dashboard.
Maybe you will need to use a plugin or do some custom changes to achieve your requirements.
Let me know if you have further questions. and hope you can be our customer soon.
Thank you
gimana caranya mengatur jarak ini agar Gap-nya gak terlalu jauh, sudah saya setting gapnya. tetap gak ngaruh, gak berubah. https://www.dropbox.com/s/iknjb40cn58jwe9/WEBB.jpg?dl=0
Halo Fostar,
Coba open support ticket di forum kita mas bro https://support.jegtheme.com/forums/forum/jnews/, nanti tim support kita akan membantu.
Terima kasih
Ticket saya udah expire Bro, memang tidak bisa dijelaskan disini?
Saat ini kita arahin semua support ke forum kita bro, biar kalo ada update, bug atau info2 penting lainnya, user2 tidak ketinggalan. Selain itu supaya tim support kita bisa fokus support user di satu tempat.
Nanti untuk gap spacenya, coba pake custom CSS dulu, atau bisa pake Yellow Pencil plugin yang udah included di JNews untuk nambah CSSnya.
Terima kasih
Pak Kenapa ya website dipasang DARK MODE, fitunya Bisa dipasang, tapi gak berfungsi.
Coba disable plugin yang tidak terkait sama tema JNews mas bro.
Terima kasih
Selamat Malam Bro. Saya mau custom Template AMP bawaan Jnews, Ingin menghiilangkan Nav menu dan icon Pencarian, dan mengubah warna link.
(https://www.dropbox.com/s/a5qiizbfoy9nrqg/AMP.jpg?dl=0) sudah dilakukan di dashboad dengan menambahkan CSS:
.toggle_btn, .amp-wp-header .jeg_search_toggle { display: none; }
Namun tidak pernah berhasil, tetap terlihat Mohon bantu saya. Saya ingin yang terlihat hanya logonya saja.
Kalo untuk AMP, taro cssnya di file pluginnya ”/wp-content/plugins/jnews-amp/template/style.php”
Terima kasih
Do your template support menu shortcuts
Hi Wizromeo123,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Is it possible to show the number of views on the article page itself? Or only on the front page?
Hi tommyhoej,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi there,
We have to major issues with your theme on all of our websites (20+)
1. The WP Bakery is only showing the shortcodes at the backend page editor.
2. No Instagram Feed is showing up due to all kind of errors.
We would like to get support on these issues. All themes are up to date, also disabled all plugins to see if that solved it. No.
Hi PublabMediaGroup,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Well, since our license just expired we are not able to start a thread. Is there some kind of lifetime license? This is nog working.
Please provide us the support. This is really causing us a lot of trouble.
Hi PublabMediaGroup,
You need to extend your support license, please check this article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Then you can login to our support forum then visit this page https://support.jegtheme.com/account/ then hit the “Refresh Purchased License” button.
Thank you
After the latest updates of this theme & WordPress some warning is coming on my home page, pls have a look:- https://www.screencast.com/t/CylV764pV & suggest me how to solve this issue??
Thank You.
Hi The_Thus,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
It’s asking for license & I am having only one issue, pls help me to short out this single problem.. .
Hi The_Thus,
May i know why you can’t asking support on our forum? or your support has been expired? If yes, please try to extend your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
You can try to disable WP_DEBUG mode. https://wordpress.org/support/article/debugging-in-wordpress/
Thank you
Hi author,
Please I want to know answer to the following question.
Which player Jnews theme is using, is it Wordpress default player or the theme has its owns player?
Which editor Jnews theme is using, is it Wordpress Gutenberg editor, old Wordpress editor or the theme has it own editor?
Looking forward to hearing from you. Best regards.
Hi Muhammy,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
is there any offer for the bulk deal, I want it for 4 of my sites.
Hi mohammed_mujtaba,
In this case, you will need to purchase 4 licenses. Unfortunately, we don’t have a bulk deal for your requirement.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
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