23210 comments found.
Hello, How do I edit a mobile template? Is it automatic? And is there also drag and drop for mobile phones? I can’t do css. Thank you
Hello, @Cestarelaxace,
First of all, thanks for showing your interest in Porto WordPress 
No need to edit Mobile Template, It is automatic.
Regards, P-THEMES.
After importing the shop 35 demo (elementor version), the main toggle menu doesn’t look good.
The submenus are all unaligned, the arrows don’t show on each submenu, the widgets (images) don’t show where they are supposed to.
My website is www.shoppe.ro
Also, if I enable the Ajax search plugin during import (or after), the search form in the header looks bad as well (the search icon appears in the middle of the form).
Hello, @alexkozsar,
Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and solve the issue for you.
Regards, P-THEMES.
Please reset my license, website is using another theme now, thanks
Hello, @nigelcave,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi,
How to disable slideshow on blog post arichve pages when featured image is active?
For ex. https://cl3d.boostmybrand.nl/nieuws/
(Found this option for portfolio pages but nog for blog pages)
Hello, @thecreativelabnet,
You can turn ON/OFF the Image Lightbox for Blog Archive page from Porto > Theme Options >> Post as showing below:
Sorry to say that but there is no option to turn OFF the slider show on the Blog Archive page if you do not want a slideshow then simply add a single Feature Image to the Post and it will work for you.
Regards, P-THEMES.
I want to reset my purchase code, as that website is closed.
Also I am unable to install any demo content in the website, it not showing any link.
Please help me asap, I need it urgently.
Hello, @digitaltlj,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi! I have found bug.
There is no work pretty photo script in woocommerce page.
Its hapen when you adding block into woocommerce via porto-block.
Recreation: Create image gallerey in bakkerey page builder at porto-block wtih action on click open pretty photo. In woocommerce item page add porto-block code in any place (description or short description or custom tab). Image open as image. terrible 
Pretty photo script initialize before scripts load woocommerce page. Please fix it.
Hello, @ECCOsea,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Regards, P-THEMES.
Im only site content manager. I have no access to support forum, and have no way to register cause you dont have free and simple registry process. Therefore i write here.
Hello, @ECCOsea,
Please contact your client who purchased the Theme and ask for share the purchase code PDF file with you and then you will be able to contact us via our support system, I am sorry but there is no such issue with our latest Theme and I am unable to provide you the support without verifying your purchase code as this is our support policy.
Regards, P-THEMES.
The theme is too low. Site opens too late. Whatever I did I could not find a solution. I changed the server, but there was no solution. 
Hello, @yildiz86,
We are sorry that you faced some problems working with our theme. But our theme is one of the most optimized on the market. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache, or use WP Rocket for both tasks. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.
The traffic depends on a lot of different factors and not our theme only. The only argument from you was your website’s low score on Google Pagespeed. But it can’t be because of that if your real website speed is quite fast. We suggest you read an article from the WP Rocket team – one of the most experienced companies in terms of WordPress optimization.
https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve
Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms all the coding standards from WordPress (and it is checked and confirmed by Envato reviewers while uploading our theme to the market). We are always working on improving our theme’s speed and listen to all our customers’ reports. We release updates every 3-5 weeks so if any performance problems are reported they will be fixed asap.
Porto Comes with the default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.
Basically the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed
Otherwise, If you want our paid Customization services, you can contact our Customization team at ptheme.customize@gmail.com or hire a developer.
Regards, P-THEMES.
I did what you said, it was not a solution in any way, please solve my problem. The site slowed further. then I deleted the plugins.
I changed the server. but the result is the same. There is a problem with your theme.
Hello, @yildiz86,
As I explained to you above already that our Theme does not have any negative influence on the site Speed, I have just checked your site Speed on GTMatrix, and here is the result:
https://gtmetrix.com/reports/anatoliaparts.com/iGgwxOpK
You can see it’s already super Fast and some small issues are from CSS and you have to minify the CSS and JS and use the tricks in the above-listed articles, otherwise, Speed is something which can be achieved by using Customization and you have to contact the Customization team or hire any developer.
Regards, P-THEMES.
Do you think it is normal for the site to open in 12 seconds? I created a support request. I installed all the plugins you said, but the site speed has not changed. Rather, it slowed down even more. I’ve been having trouble since the day I bought the theme. I changed the hosting server. Nobody finds fault with themselves. You say your theme is good. The hosting company says that the servers are fast and there is no problem. So who’s the problem? I installed another theme on the same server, the site opens for 3 seconds. Your theme is difficult to open in 12 seconds. Solve the problem please.
Hello, @yildiz86,
Please do not be angry and try and understand that I explained above, We are sorry that you faced some problems working with our theme. But our theme is one of the most optimized on the market. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache, or use WP Rocket for both tasks. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.
The traffic depends on a lot of different factors and not our theme only. The only argument from you was your website’s low score on Google Pagespeed. But it can’t be because of that if your real website speed is quite fast. We suggest you read an article from the WP Rocket team – one of the most experienced companies in terms of WordPress optimization.
Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms all the coding standards from WordPress (and it is checked and confirmed by Envato reviewers while uploading our theme to the market). We are always working on improving our theme’s speed and listen to all our customers’ reports. We release updates every 3-5 weeks so if any performance problems are reported they will be fixed asap.
Porto Comes with the default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.
And if want to test the Theme Speed, then remove all the content that you have added on your site, the media, images, content, etc, and deactivate all the third-party plugins except, Theme required plugins and check back, you will find it fast enough.
And its third time, please try and understand the Speed of the site is not included in the Theme support policy as it requires extra Customization, so you have to contact the Customization team or hire any developer, That’s all.
Regards, P-THEMES.
You write the same things all the time. I have already done what you said. There was no solution. Plugins are your plugins. Apart from these plugins, I haven’t used any other plugins already. I reduced the size of the pictures. I ran Porto speed optimization. The site is still slow. I installed Better WordPress Minify and WP Super Cache plugins, but there was no solution, the site got slower. So I had to uninstall these plugins.
Hello, @yildiz86,
Now you have to contact the Customization team for paid Customization services or hire any developer, there is no other option or way.
Regards, P-THEMES.
Hi Is it possible to get an effect of an image behind the header as in this example: https://www.portotheme.com/wordpress/porto/business-consulting/
but without using a slider – eg: just an image in Visual Composer?
Hello, @esugrue,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can, check it on my test site here:
http://hubdatasolutions.com/pearl/porto/global/test/
Regards, P-THEMES.
Thanks for your replies
I have some questions:
1- Does the theme has good blogging features like (Pagination, Ad spaces between content, Woocommerce blocks, Lists style, calendar style)?
2- Will I get good speed on Google Speed Test?
3- Does it has AMP?
4- Customized homepage/blog templates?
5- Floating social icons?
6- does it has schemas like product schema..etc?
7- What are the premium tools included in the theme?
Hello, @khaledalishokr,
First of all, thanks for showing your interest in Porto WordPress
1. Yes Porto WordPress has Blog Pagination Functionality you can check it here on my test site:
http://hubdatasolutions.com/pearl/porto/global/blog/
Yes, you can add space between content as per your requirements.
All the possible styles of the Blog Archive page are showing below you can use anyone on your site as per your requirements.
2. Yes, you can, get the Good Speed with Porto WordPress as its one of the fastest themes on ThemeForest.
3.Google AMP stands for Accelerated Mobile Pages and Yes, Porto WordPress is a fully Optimized Theme and a Super Fast Theme.
You can use any of the Plugin for Google AMP as well with the Theme.
https://wordpress.org/plugins/accelerated-mobile-pages/
https://yoast.com/setting-up-wordpress-for-amp-accelerated-mobile-pages/
https://kinsta.com/blog/google-amp/
https://www.hostinger.com/tutorials/wordpress-amp/
4. You can Customize the Home Page using the used page builder as per your requirements and also the Blog page using Theme Options.
5. Sorry to say that but this is not possible you have to use any third-party plugin for it which better meets your requirements.
6. Product Schema is basically a structured data of your product which will publish with your search result. It means we are feeding more information about the product on google to display like user ratings, price, availability, etc.- this all done through product schema for each product page. so yes Porto WordPress has the possibility to show the rating, the price for different users, etc…
7. WP Bakery, Revolution Slider are the premium plugins included in the Theme package.
Regards, P-THEMES.
Hi, I am trying to add options like this in the porto theme?
https://www.rebel-vapes.co.uk/product/ultimate-puff-candy-drops-100ml/Hello, @asianoccasions,
Yes, you can easily, you have to set your products as “Variable Products” and it will work for you, please watch this video I have created for you:
https://jmp.sh/Fd7K6ti
Regards, P-THEMES.
Please reset my activation code. The code i used that website i closed. I want to use theme on another website.
Hello, @tutkubakay,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
I have a perfume online store that is made using WordPress (http://www.takinmode.com/). How can I use your react Template ? How can I connect Front-end React to WordPress?
Hello, @takinmode,
Sorry to say that but this is the Porto WordPress Theme and here we only provide our dedicated support for the Porto WordPress Theme and pre-sale questions, so please ask your pre-sale question at the correct template comment section which you want, you can check it here:
https://themeforest.net/item/molla-react-ecommerce-template/27932781/comments
Regards, P-THEMES.
Hi Team! I’m using your demo https://www.portotheme.com/wordpress/porto/shop10/ for my website and I have 2 question: - I would like to insert my logo in menu in mobile view, before menu list. Can you help me? - I would like to have language switcher in demo position, but showing just flags in Horizontal list style. (Same result in mobile view). Is this possible?
Thanks
Hello, @FlowersExtract,
1,2. Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
See Can I install the demo of this template on 2 different pages? What happens is that I have 2 stores in a main domain and another in a subdomain. Is it possible to do 2 installations?
Hello, @streamingperuano,
First of all, thanks for showing your interest in Porto WordPress
All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are the license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Regards, P-THEMES.
how to customize content on sticky header on header builder?
Hello, @TanvirRoky,
Can you please share the screenshot of the parts you want to Customize so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
Hi , Adding FAQ page to theme option via Porto -> FAQ section, page become not accessible. While if it is not mentioned over there then it works fine as a FAQ.
I guess there is glitch in this section.
Hello, @tjain91,
Please go to Wp-Dashboard >> Setting >> Permalinks and reset and resave the Permalinks of your site from there, save changes and check your site after removing the browser cache.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, can you let me know how to change to 2 column checkout as opposed to your 3 columns, thanks
Hello, @nigelcave,
You can change the layout of the Checkout page from Porto >> Theme Options >> WooCommerce >> Checkout as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 27/10/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi I need to de-register codes for 2 domains please: egrocerieskc.com & chandkatukda.com. Please reset. Thanks
Hello, @mouzamnoman,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thanks appreciate the help
Most Welcome!!
Hi
we bought this theme and we imported demo when we add product to cart the price near card not change and show 0.00. is this fixable?
Thank you
Hello, @zdravko_lukic,
I am sorry but this is not dynamic, This is only for the dummy purpose and we have added it using Custom JS, You can change/remove it from Porto >> Theme Options >> Skin >> Custom JavaScript as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 03/06/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
How to disable slideshow on portfolio arichve pages when featured image is active?
Sorry, found it already!
Sound’s Good!!!
