6422 comments found.
Saya ingin mendesain ulang widget Popular post, Dimana saya bisa temukan folder widget tersebut di Cpanel?
Halo,
Silahkan buka support ticket baru di forum kami https://support.jegtheme.com/forums/forum/jnews/. Nanti tim support kami akan segera membantu.
Terima kasih
Saya sudah tidak bisa masuk ke forum ticket, Sudah expire.
Untuk popular post widget nya bisa cek file ini bro “jnews/class/Widget/Normal/Element/PopularWidget.php”
Terima kasih
I am getting a message that I need to enter a token (which I did and it won’t accept). I am not able to update the theme because it will not accept my token.
Hi Rhonda3,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Am I able to update the theme without renewing support?
Hi Rhonda3,
Yes, you can update without renewing support. For theme update, you can check our documentation here https://support.jegtheme.com/documentation/themes-update/
Thank you
I am unable to activate license. I followed the steps and checked the boxes but still have issue?
This token has access to:
1. View and search Envato sites 2. View your Envato Account username 3. Download your purchased items 4. Verify purchases of your items 5. Verify purchases you’ve made 6. View and search Envato sites
Hi sirgeoh,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please make sure if you already login to the account that purchases the JNews theme when generating the token.
Thank you
Alright, I sent the same message over there.
hi, i have question.
1. i want to use playit mode (video demo) for articles and video site but the watch history and watch later only can use for video. so, can it bypass to use for all type of post?
2. also for user profile/channel, can the post list not only for video? i meant since my site use mixed between articles and video, can it bypass to use for all post or saperate both but show for all post by the user?
3. also about the option to save post as favorite, watch later and add to playlist. can it bypass to use to all post type?
i need help for this if not yet not provided in the theme features.
Hi kinglordo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
My support already ended and i cant post anything on the support forum. If there have answer why not just put it here or give the link i can refer to.
Hi kinglordo,
Please try to extend or renew your support license, please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Currently the feature that you mention above only works for the video post format. You need to do some changes to achieve your need.
Thank you
Quick question; Can visitors with subscription view the site ad free? If not; This option in theme would be nice
Hi Flexgids,
Currently we don’t have this feature yet. We will check this further but we can’t promise this feature will available in the near further theme update.
Thank you
El editor de visual composer lo puedo activar en las entradas o post? Porque solo lo puedo usar en las paginas.
Hi alejandrozanabria,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello. After update I have problem with instagram. Why?
Hi aky_p,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
Can we use the template you have on the homepage of jnews.io?
Hi dfjimenez120,
Did you mean our landing page? Just want to make sure.
Thank you
Yes Sir, that one!
Unfortunately, we don’t include that template on our import demo. You need to replicate it on your own. FYI, we use Elementor.
If you have further questions or need help, you can ask support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Masalah di forum masih kita cek mas bro. Untuk masalah di frontend translatenya coba disable semua plugin kecuali JNews plugin.
Terima kasih
Hello, I am unable to load sidefeed and auto load post doesn’t work
https://nairametrics.comAlso how can I customize the left sidebar on general news demo
Hi ChrisPemu,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Can you improve compatibility with Ultimate Member? It’s a free plugin and you have access to it, and it has over 100,000 users. This code does not work: https://support.jegtheme.com/forums/topic/jnews-settings-in-classic-editor-block-is-bugged/
And the dropdown fields in forms and tooltips in the back end are also displayed incorrectly.
This plugin solves the problem of no membership plugin in your theme and is almost 100% compatible with the JNEWS. It allows better user management and would be a membership plugin that is 100% compatible with JNEWS – only minor modifications needed.
Hi 7marketing,
Have you purchased JNews theme before? Because i don’t see a purchase badge on your account.
Thank you
a) Envato Elements.
b) This code is on many forums (with the link “from”).
c) We do not need help.
d) If we will need your help we will buy help or lic.
e) It is just a proposition. The theme will be more attractive to a larger group of users. Even we won’t buy a license or install it because the membership plugin is more important to us than the theme itself.
f) We may buy help or lic to check the quality of your help. We are preparing our ranking website and you can already see that developers spend little time testing (Elementor) or are not interested in full compatibility at all, which is important for users.
Hi 7marketing,
Unfortunately, we don’t provide support for Elements users. You need to purchase JNews theme from Themeforest to get support service, theme license activation, and automatic update.
FYI, we already provide a solution for the Ultimate Member plugin on our forum.
Thank you
Hello guys, i purchased Jnews theme on 21 August 2020 and the same i installed in my wordpress theme. On 3rd October 2020 because of some reason i deleted and reinstalled my wordpress. Again i downloaded JNews theme from theme forest from my ID on 3rd October from the download section and after installing its showing error. So kindly help me to solve this issue
Hello Is anybody there to help me
Hi jobin2483,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please provide the error message that you got.
Thank you
this theme has never run promotion before, we the small kids are waiting for promo for price reducing then we buy it.
Hi Richard1F,
Thanks for interesting in JNews theme.
Unfortunately, we don’t have a discount price now but I’m sure JNews still worth the current price. JNews version 7 is out, in this update, we add a Paywall system. You can check more detail on our landing page https://jnews.io/
Let me know if you have further questions.
Thank you
Okay sir then I would try and purchase it today but why is it always loading slow when I check the demos
Hi Richard1F,
Can you tell me which demo that you mean? Can you send me the demo URL for further checking?
Thank you
Hello,
I cannot ask for support, get the message:
“You cannot reply to this topic. It may because your support license is expire, or you haven’t bought this themes yet”.
Please help.
Thank you.
Hello,
Is there a way to use Paywall on Page, instead on Post?
Thank you.
Hi antowp,
If you still getting a problem, please try to visit this page https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
Unfortunately, we don’t have this feature yet. You may need to do some changes.
Thank you
Hello,
Can I remove ads using subscription? For example, if a user purchases a subscription, the ads will disappear
Hi MattOptionPL,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
Hello Jnews! Now I am a bit bored seeing your Jnews 7 banner on the product page. When are you launching Jnews 8 with new features such as override single post setting on autoload, core web vital implementation, auto-update theme directly from WordPress dashboard, etc.?
And, is there any way to force normal load to only featured image/video instead of lazy load because it is effecting the Largest Contentful Paint (LCP)?
Hi gyantimes,
Have you purchased JNews theme before? Because i don’t see a purchase badge on your account.
Thank you
Oops! It is our another account.
Hi there, great theme you have here! A few questions if you don’t mind. Can or does your theme support these plugins: 1) https://mycred.me/ 2) https://theeventscalendar.com/ 3) http://snax.bringthepixel.com/ 4) What about GDPR, is it compliant? 5) Can it have emotions reactions to posts?
Hi myblackcoffee,
Thanks for interesting in JNews theme.
1. Not sure yet. Is this a free or paid plugin?
2 & 3. Yes.
4. Yes.
5. You can use an external plugin to achieve this thing.
Thank you
Cara membuat post Template bagaimana bro
Halo,
Coba cek dokumentasinya disini bro https://support.jegtheme.com/documentation/custom-post-template-2/
Terima kasih
BUG
Translation bug. The string “Remeber Me” in login popup is non translatable. There is such phrase in POT/PO but always EN after translation.
Hi pqinstitute,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem with this product there. Our support team will help you asap.
Thank you
1) First you need to distinguish between help and bug reporting. You do not have a bug reporting system that affects 100% of users – in this case it does not apply to 1 user and he does not need help, but you get help in fixing bugs. So, using the forum makes sense when it concerns a specific problem and 1 user, but not bugs that affect 100% of users and software vulnerabilities.
2) “You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet”. Even if we wanted to use the forum to notify you of software bugs and vulnerabilities, we cannot.
Hi pqinstitute,
I’ve been checking this issue on my side and i able to translate the string “Remember Me” using the Loco Translate plugin. You can check the images below:
https://www.dropbox.com/s/qegweqz157382z5/Screen%20Shot%202020-10-02%20at%2014.11.01.png?dl=0 https://www.dropbox.com/s/6jb90ag3wonyjfp/Screen%20Shot%202020-10-02%20at%2014.43.57.png?dl=0If your support license has been expired, please try to extend or renew your support license. Please check this article for more info https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
We know where the problem is. The Frontend Translation plugin has been updated and there are new strings that duplicate the translation in POT / PO – this now requires double translation, and FT has priority over Loco translation. But FT has a little bug. The “Display Name” (ACCOUNT PAGE) field is shifted to the left as if cut off.
PS ANOTHER BUG
There are 2 fields that explain the same thing but 1 doesn’t work and 2 doesn’t work properly.
“Min Read” and “Reading Time:”
First there was the Min Read field. After the corrections it worked properly and showed the time in the form of “1 min”. Just abbreviation of min. it is universal in any language.
Now you’ve added a field that displays exactly the same, but has a different name (actually correctly): “Reading Time:”.
If you type the translation in both of the duplicate fields, strange information is displayed, but not the reading time.
If you only use POT / PO, it shows only number “1”. Every translation is wrong and shows incorrect data. The closest to what was and was correct is Reading time: but it does not show if it is for min. or by hours.
There should only be 1 “Reading time” field, but then it should add (with a space) information (it was before) whether it is minutes or hours. And you should fix POT/PO, as well:
Reading time: 22 min.
Reading time: 1 min.
Hi pqinstitute,
Thanks for your info, we will check this further.
Thank you
OK. But consider removing the field SIDEBAR (with vertical and nontranslatable string in backend S I D E B A R). When you use the Classic Editor and disable Gutenberg, the user sees a gray SIDEBAR box – not editable. It does not make sense. It takes up space and when someone uses the editor who does not even know that they use WP because it is our client, it really & only bothers.
PS Translation bug raport
“JNews : Primary Category”
This string in metabox is nontranslatable too!
Pre-Sale Question: I am very much interested in buying your theme for PlayIt Videos Demo. Could you please confirm if your theme supports migration from TrueMag theme (https://themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/6755267) ? I already have a website with more than 1000 videos.
Hi NehaKalita,
Thanks for interesting in JNews.
Yes, it’s possible. Our support team can help you to migrate your content. Can you send me your website URL for further checking?
Thank you
Thank you for your quick reply. Here’s the link: https://www.genderbender.in/ One more query. I use PopAds on the website. It is possible to disable it for subscribers or for Patreons? (any option will do.) If these two things can be done, I will buy your theme right away.
Hi NehaKalita,
Yes, we can migrate the featured video. For the ads, I think it’s possible. We can disable the ads for the login users. So the subscriber users need to login to avoid ads.
Let me know if you have further questions.
Thank you
