Hello, @dondon200,

First of all, thanks for showing your interest in Porto WordPress

I am sorry for the misunderstanding, No, Sorry to say that but this is not possible with the Theme setting, you have to try with any third party plugin which better meets your requirements at your own risk…

Regards, P-THEMES.

Hello, @uffsextore,

1. Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000068799--43-how-to-change-my-account-page-link-in-header-builder

By following the same way listed in the above article you have to set the link for that Number using Header Builder.

2. Sorry to say that but this is not possible, either you can fully remove it or change it using below given Custom CSS, Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and it will work for you.

Completely Remove the Color:

#mini-cart .cart-items, .my-wishlist .wishlist-count {
    background-color: transparent !important;
}

Change the Color:

#mini-cart .cart-items, .my-wishlist .wishlist-count {
    background-color: green !important;
}

Regards, P-THEMES.

it is possible to modify the ccss depending on the value, for example if the value of the cart is 1 that changes the color.

This is possible ?

Hello, @uffsextore,

No, sorry to say that but this is not possible, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Regards, P-THEMES.

.

Hello, @uffsextore,

Header is divided into 3 rows: https://ibb.co/bzHSpQ2

1. Top Header Row.
2. Middle Header Row.
3. Bottom Header Row.

And the Header Become Sticky which has Main Menu in it, That is why it is called Sticky Menu.

You can see on your site, The Main Menu is in Bottom Header Row that is the reason the Bottom Header part is becoming sticky on your site: https://ibb.co/1njkSXB

If you want Logo also in Sticky Menu/Sticky Header then you have to set Logo in a Row which has Main Menu in it, It will work for you.

This is how it works and it is the default functionality of the Theme.

Regards, P-THEMES.

Hello, @hanounomar,

1. Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(min-width: 992px){
aside#woocommerce_layered_nav-2 ul.woocommerce-widget-layered-nav-list.filter-item-list li.woocommerce-widget-layered-nav-list__item.wc-layered-nav-term {
    display: inline-block !important;
    margin-right: 85px !important;
}
}

2. Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(min-width: 992px){
ul.products .variations {
    margin-top: -35px !important;
}
ul.products li.product-col .price {
    height: 50px !important;
}
}

Regards, P-THEMES.

Thank you very much for your response. Please see the results and I appreciate if you complete your favor by helping me with the following notes: https://ayasofiapazar.com/wp-content/uploads/2020/10/Color-swatch-shape-and-products-alignment-1.jpg 1- for color swatches, I think that the color names are preventing from setting more colors in each row like here (https://ayasofiapazar.com/wp-content/uploads/2020/10/Color-ideal-Setting-1.jpg) 2- in the first image above, you could see that whenever there is a product variety with image instead of color, the alignment is broken again.

Hello, @hanounomar,

Please contact us via our support system with your site WP-Admin Login details so that we will check it on your site and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @naurej,

I have just checked your site now and it is working perfectly fine at my end, here is the screenshot: https://postimg.cc/VrN6xSGk it must be the cache issue at your end nothing else, please clear your borwser cache and check back.

Regards, P-THEMES.

Yes, because I changed my hosting service provider and installed the theme with help of standard import instaed of alternative option. This problem was occured due alternative import option.

Well now tell me how to change demo shop 22 to demo shop 1 without loosing any data and deleting demo shop 22 theme files.

Hello, @naurej,

You can simply copy and page from any Demo on your main site by following the steps listed below:

Please Install the Theme on Localhost or Test site and Import the Demo from which you want to copy the pages on your main site, and also Install the Theme on Live/Main site and Import the Demo you want to use on your main site. Now copy the home Page from a Test site to a Live site and It will work for you.

OR

You can use Porto Studio Functionality:

https://www.portotheme.com/wordpress/porto/documentation/porto-studio/

and Import any Demo page on your site.

Regards, P-THEMES.

Hello, @cakanhakan,

First of all, thanks for showing your interest in Porto WordPress

Yes, you can simply disable Shop and Add to Cart Option in that Demo as well.

Regards, P-THEMES.

Hello, @cellromax,

Sorry but there is no such policy…

Regards, P-THEMES.

Hello, @dondon200,

First of all, thanks for showing your interest in Porto WordPress

Yes, absolutely you can upload the product image and content using Porto WordPress easily.

Regards, P-THEMES.

Thanks for your quick response, but I think you probably didn’t understand my question. I was asking if the theme can allow buyers/customers (who purchase the physical products from my website) to upload an image/text to customize the product. Like a T-shirt site can allow buyers to upload their own design (images). Have I made my question clearly? Can the site built by your theme support the feature?

Hello, @dondon200,

I am sorry for the misunderstanding, No, Sorry to say that but this is not possible with the Theme setting, you have to try with any third party plugin which better meets your requirements at your own risk…

Regards, P-THEMES.

Hi, Thank you for the fast reply. My theme version is Version: 5.3.2 and i Could not see this option “on Porto >> Theme Options >> General as showing below:” Do I need to update theme.?? Please see the screenshot..https://prntscr.com/v617db . Thanks

When I get answer??

Hello, @dreamquestmedia,

Yes, we have added those options in our newest version of the Theme, so you have to update the Theme and plugins to the very latest version and you will find that option under Theme Options:

Changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

How to update the Theme to the latest version:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

Latest Plugins:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And Please note that Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST

Regards, P-THEMES.

Hello, @carson2202,

Can you please share the screenshot and the page URL on which you have the issue so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @dolanor24,

Can you please explain your issue more clearly? If possible with the help of some screenshots? What change language you are talking about?

Regards, P-THEMES.

helps

Hello, @dolanor24,

Till now we have only received your 2 support tickets as showing in this screenshot: https://postimg.cc/RNYpY3kV

And both of them has been replied with a proper solution on time as showing in the below-given screenshots:

https://postimg.cc/Sj6yk4Sh

https://postimg.cc/w32jDzSk

After that we do not receive any of your support tickets, so please generate a fresh new ticket if you have any issue remaining or the new issue.

Regards, P-THEMES.

Hello, @certong,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (max-width: 991px){
#header:not(.header-builder) .top-links {
    display: inline-block !important;
}
}

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 19/04/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Heyyy, thank you so much for your prompt reply

You’re Welcome!!!

Hello, @Organd,

You have to create it manually because there is no option to copy the same Menu style from one Demo to another…

You can achieve it with one simply trick… Import the Demo Shop 26 on your main site and remove all the content from your site, pages/posts/products/custom-post-types and then Import the other Demo you want on your site again on a test site and copy the pages/posts/products/custom-post-types from your test site to main site, This is the only possible way.

Regards, P-THEMES.

Where to find custom-post-types? also should i remove wedgets? and how to copy content from test site? any plugin can do that?

Hello, @Organd,

Custom Post Types are:

Portfolios
Members
FAQs
Events

And yes you can copy the Widgets as well…

And how to copy the page/block from a test site to a live site, please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000060086--31-how-to-clone-copy-a-page-in-porto-wordpress

Regards, P-THEMES.

Hello, @Thompson1977,

Really sorry for the inconvenience but this is not true at all, our support team replied to your support ticket: #104860 already 12 hours ago as showing in this screenshot: https://postimg.cc/rdnyrNdN
and then you replied back with another issue and we were not on the desk at that time, because Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST and now we have solved and replied your other issues in the same ticket as well as showing in this screenshot: https://postimg.cc/H81qcrtt
, So please check your support ticket reply now and reply to your support ticket accordingly and please do not panic here for the support tickets and always be patience, once the support ticket will be resolved you will always get the reply of your support tickets.

Regards, P-THEMES.

I have never questioned your work, which is always available. The problem arises several months ago, and in part it is always present. By pressing the preview button, an error comes out. From there he sometimes doesn’t take the changes, in this case I panicked and hadn’t seen the css code called up. Thank you.

Hello, @Thompson1977,

If you have any issue remaining or a new issue then simply generate a fresh new ticket for every single new issue you will face via our support system so that our experts will check and provide you the best possible solution for your issues.

Regards, P-THEMES.

Hello, @ronak_chudasama,

First of all, thanks for showing your interest in Porto WordPress

No, Porto WordPress purchase includes Lite(Free Version) of Elementor page builder, If you want the Premium/Pro version you have to purchase it seperately, This is Envato policy and with all the Themes on ThemeForest.

Regards, P-THEMES.

Hello, @cutmim,

Sorry to say that but we have not tested the PluginHive Woocommerce Bookings and Appointments with our latest Theme officially so we are unable to suggest you on it, You can try it with our Theme at your own risk.

Regards, P-THEMES.

Hello, @Fabio_wolf,

Can you please contact us via our support system with your product purchase code PDF file so that we will check/verify and reset it for you?

Thanks for your understand.

Hello, @il_playmo,

Sorry to say that but this is not possible, there is no such option in the Theme for it.

You can try with Custom CSS, Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.woocommerce-checkout div#panel-cart-discount {
    display: block !important;
}

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 20/08/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @ivannik,

Please do the following debugging processes one by one, I am sure it will help you in solving your issue and if not then remain all the third party plugins deactivated on your site and share your site WP Admin Login details and the permission to debug your site which includes deactivating all the third party plguins and on site Customization as well so that we will check it for you.

|.   Make sure you have everything up to date (Theme, Plugins, Translations files)
||.  Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it
V|.  Can you please check once by activating the WP default Theme Twenty Twenty, If the issue will still presist with default WP Theme then it will make clear that the issue is not from Porto WordPress Theme and then you have to contact the WP and WooCommerce support for fixing it with the default WP Theme and once it will fix with the default WP Theme, It will automatically work with Porto WordPress Theme as well.

Regards, P-THEMES.