Nevermind. Was able to figure it out. Thanks!

Sound’s Good!!
That you have figured our your issue by yourself
You are the best

Hello, @Organd,

These spaces depends on the Menu item Size, as the Item Text is large the space covered will be large and vice versa, so you have to try with Custom CSS, There is no other way, and your site is on Maintainance Mode, please turn OFF the Maintainance Mode of your site so that I’ll check and provide you the Custom CSS for it Otherwise, contact us via our support system with your site WP Admin Login details so that our experts will check it for you.

Regards, P-THEMES.

Hello, @Peaceonearth,

I have just confirmed from the support department and they said that they already replied to your support tickets: 105203; 105184; 105185 so please check your support ticket replies and reply to your support tickets accordingly.

Regards, P-THEMES.

Hello, @xplicitcoding,

Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you.

Regards, P-THEMES.

Hello,@bilalnar,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @Beaurix,

Sorry to say that but there is no such options in the Theme for it, you have to try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Comment faire donc pour les autres participent aux forums ? Comment organiser leur création de compte pour participer aux forums ?

Hello, @Beaurix,

This Forum is Envato Forum and not the Forum built on the Theme.

So as I told you above there are no such options in the Theme for it, you have to try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Hello, @hanounomar ,

Payment Options can be set/handled by the WooCommerce our Theme does not have any influence on it.

The default payment gateways for WooCommerce are:

https://learnwoo.com/woocommerce-default-payment-gateways/

Other than those you can try with any third-party plugin which better meets your requirements.

Regards, P-THEMES.

thanks for the clarification.

You’re Welcome!!

Hello, @ivanmrchk,

Sorry to say that but there is no such option in the Theme for it, and you are Customizing the Theme Core files which is not covered in the Theme support policy, please ask your client to contact our paid Customization services…

Regards, P-THEMES.

Sorry for not being clear. /* Template Name: Template */ Is not working for some reason. This is must have for any theme without paid customization.

Hello, @ivanmrchk,

It’s not working with your Customization and I am sorry but there is no other way of Customization except paid Customization services.

Regards, P-THEMES.

Hello, @diegito1980,

First of all, thanks for showing your interest in Porto WordPress

Sorry to say that but we have not tested any of the third party plugin for this reason with our Theme till now, so you can try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Hello, @usumovic,

1. This is not the Theme issue but the Contact Form 7 and your server mail issue, Please read and follow the instructions written in the below-given articles:

https://wordpress.org/support/topic/contact-form-7-there-was-an-error-trying-to-send-your-message-please-try-again/

https://www.quora.com/How-do-I-solve-the-contact-form-7-plugin-issue-%E2%80%98There-was-an-error-trying-to-send-your-message-Please-try-again-later%E2%80%99

https://wordpress.org/support/topic/error-there-was-an-error-trying-to-send-your-message-please-try-again-later-4/

https://www.templatemonster.com/help/wordpress-how-to-fix-failed-to-send-your-message-error-using-contact-form-7-plugin.html

https://wordpress.org/support/topic/there-was-an-error-trying-to-send-your-message-please-try-again-later-15/

2. Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000056890--17-how-to-configure-footer-in-porto-wordpress-

Regards, P-THEMES.

Hello, @hanounomar,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000060996--36-how-to-reorder-product-data-tabs-from-single-product-page

Regards, P-THEMES.

Hello, @kapospori,

Sorry to say that but there is no such Folder in the Theme Package for Slider Revolution Demos from different Theme Demos…

We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.

OR

You can try to use Porto Studio Functionality and Import any Slider on your site any Page as per your requirements.

https://www.portotheme.com/wordpress/porto/documentation/porto-studio/

Regards, P-THEMES.

Hi! Thanks for the quick response. I managed to create what I wanted but I’m facing another issue. I have the header of shop demo 35 https://www.portotheme.com/wordpress/porto/shop35/ and I want to remove the text beside the shopping bag. When I do it with CSS then the alignment is false. Is there another way to achieve this?

Thanks again

Hello, @kapospori,

I am sorry but this is not dynamic, This is only for the dummy purpose and we have added it using Custom JS, You can change/remove it from Porto >> Theme Options >> Skin >> Custom JavaScript as per your requirements.

Regards, P-THEMES.

Hello, @hammerw,

Please delete the old version of the plugin from your site and download the latest version of the plugin from the below-given article and Install and Activate it on your site, It will work for you:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Hello, @JosephGourvenec,

Porto WordPress is fully compatible with the latest version of the WooCommerce and the issue you wrote here is the third party extension of the WooCommerce WooCommerce Memberships.

Sorry to say that but we have not tested that WooCommerce extension officially and this is not in the third party plugins compatible list confirmed from our end on the item page, so this requires Customization in the Theme and Extension plugin Core files.

If you want our paid Customization services you can contact our Customization team as well or hire any developer.

Regards, P-THEMES.

Hello, @cutstudio,

First of all, thanks for showing your interest in Porto WordPress

You can show the Hot products by using Porto Featured Products element and you can show the Sale Products by using Porto Sale Products elements as per your requirements.

Regards, P-THEMES.

Thanks

You’re Welcome!!!

Hello, @Lvrantums,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @naurej,

We are sorry that you faced some problems working with our theme. But our theme is one of the most optimized on the market. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache, or use WP Rocket for both tasks. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.

First of all, we would like to tell you that Google very often scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you test it on a few mobile devices and you will see that there are no real performance problems. Google PageSpeed gives you recommendations on how to improve the performance of your web site, but it does not actually measure the speed (aka loading time) of your website. If your site loads fast, you can safely ignore PageSpeed’s recommendations.

The traffic depends on a lot of different factors and not our theme only. The only argument from you was your website’s low score on Google Pagespeed. But it can’t be because of that if your real website speed is quite fast. We suggest you read an article from the WP Rocket team – one of the most experienced companies in terms of WordPress optimization.

https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve

Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms all the coding standards from WordPress (and it is checked and confirmed by Envato reviewers while uploading our theme to the market). We are always working on improving our theme’s speed and listen to all our customers’ reports. We release updates every 3-5 weeks so if any performance problems are reported they will be fixed asap.

Porto Comes with the default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.

Basically, the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed

Otherwise, If you want our paid Customization services, you can contact our Customization team or hire a developer.

Regards, P-THEMES.

Thanks for your prompt reply. I would like to mentioned that right now I haven’t installed any plugins except to Porto recommended plugins which are required installing the them. Well right now I am working on Porto theme and hope I will get better performance with help of your above troubleshooting tips.

Now, I want to create some attribute for filter purpose as following but its not working for same word for Uppercase and Lower case.

For example:

attribute 01: mOhm, Slug: mohm artibute 02: MOhm Slug: m-ohm

here created successfully but in filter only showing above one attribute instead of both. How can I fix this issue. This is highly required for me. Here m is for mili and M for Mega unit in electronics components.

Hello, @naurej,

Sorry to say that but this is not possible, Filteration has been managed and coming from “Yith WooCommerce Ajax Product Filter” plugin. so our Theme does not have any influence on it, You can try to check the plugin behavior with some default Theme Like Twenty Twenty, so you have to Customize the plugin Core files for it Otherwise, use some other letter for the Symbol.

Regards, P-THEMES.

Hello, @abdulmoiz4,

Please read and follow the instructions written in the below given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-

https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site-only-for-testing-purpose-

Regards, P-THEMES.

Hello, @StefanoLisi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @stefivansiswanto,

I have just tested it and the support system is working fine for me: https://postimg.cc/XpcKBvKc

Please try again on some proxy after removing the cache.

Regards, P-THEMES.