Discussion on JNews - WordPress Newspaper Magazine Blog AMP Theme

Discussion on JNews - WordPress Newspaper Magazine Blog AMP Theme

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as I mentioned before and other people said ( hard to configure )

the architecture of this theme was built to be configured for (developers )

for example media library is only visible for (you and your uploaded ones ) you can’t see other media file ( this is bad for news websites with reuse images every minute) then you have to contact support to give you a code ? why ?

for example :

1- slider problems 2- fonts are few and you have to a lot of work 3- you can’t turn of excerpt from blocks (if put 0 you see one “full word appear)

and Like my previous :

I regret wasting my money on this Theme

1- Bad Support

2- theme uses many plugins

3- Hard to configure

I wish theme forest has money back service

Hi silu44,

Our support team has been answered your questions on our forum https://support.jegtheme.com/forums/topic/media-library-images-not-shown-for-editors/#post-75811. Please check it out.

Thank you

I hate this theme and the support, i’m stupid to buy this theme and there is millions of good themes out there.

you moved your support because this theme has million issues and your support don’t know how to solve it correctly.

Hi silu44,

Our support team has been answering your questions, please check it out https://support.jegtheme.com/forums/topic/media-library-images-not-shown-for-editors/#post-76004

Also, we already solved some issues, please try to check the result on your side.

Thank you

hello some settings is very hard to configure in theme like case i refer to it. please help me to find this sidebar where to configurin theme settings. link : https://imgur.com/a/ZL5Y0B0

Hi mehdiyari,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

How can I deal with Homepage for this theme? Customizer like old school theme, Page Builder, or gutenberg?

If using page builder which page builder are you (mainly) using for this theme?

Hi lhongst,

May i know if you already purchase JNews or not?

If you already purchase it, we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

hmm this is a pre purchase question

For page builder, you can use Elementor or WPBakery page builder. We already provide import demo feature, so you can import our demos to your website then you can modify them to fit with your need.

Let me know if you have further questions.

Thank you

I regret wasting my money on this Theme

1- Bad Support

2- theme uses many plugins

3- Hard to configure

I wish theme forest has money back service

Hi silu44,

Our support team has been answer your questions. Please check it out.

1. We have celebrate the Birth Of The Prophet Muhammad yesterday and we already put notice on our support forum. It’s why there’s delayed in our support service.

2. Yes, we divide JNews theme feature into several plugins instead of putting all features in one big plugin. You can simply activate specific plugin that you need for your website and deactivate them if you don’t need it. You can increase your website performance by activating necessary plugins only.

3. Can you tell me which part that you feel hard to configure?

Thank you

Hi there, please can you give me more information about the ad support? What control is there? Is there an ability to have a specific ad display on all articles in a given category or with a specific tag for example? We have advertisers with very specific requirements, so we can’;t just show any ad, anywhere.

Hi matchboxben,

Unfortunately, we don’t have this feature. You need to do some changes to achieve that or maybe using a plugin.

Btw, our team really flexible for customization so you can easily create a modification using the JNews Child theme that available on the theme package.

Let me know if you have further questions.

Thank you

we bought the jnews theme to build our website.recently we update the Wordpress latest version then getting issues in Elementor,Rankmath seo plugin because of jnews Essential plugin once i deactivate jnews plugin then i didn’ t get any issues in elementor,rankmath seo but the jnews plugin is important for our website,so please looking into the issue get back me.

Hi kishorvarmag,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

i new bought the theme and load the licence . On the ınstall plugin menu; i couldn’t load any extension. Where is the theme settings panel i dont know.. When i want to load theme extension, it given this error: Something went wrong with the plugin API. Please try to install & activate the plugin via TGM Plugin Activation here or contact our support team here.

HELP, HELP, HELP

Hi sshneo,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Hi jegtheme

Editors, author can’t see full media library they just see their uploaded ones

how to set custom fonts like ( droid arabic kufi) also arial font not available

using google fonts not to upload a file

Hi silu44,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

sent my issue there ,no answer also

Hi silu44,

Our support team has been answer your questions. Please check it out.

Thank you

I have 2 license for 2 sites and all of a sudden they are no longer valid!!?? What gives? I hope it’s not an attempt to have ppl purchase support :( that would be ugly.

Please try to follow our documentation about activating the theme license here https://support.jegtheme.com/documentation/activate-license/ and make sure you login to the Themeforest account that purchases JNews.

Thank you

That worked. Thank you!

You’re welcome gegrant

Hello, Recently Bing search engine remove my site from their search engine. They found a SEO issue on Jnews theme, the problem is H1 title tag on my home you use 2 title tag 1 for desktop and another for mobile, but problem is in 1 page use only 1 title tag but here 2. Please fix this issue as soon as possible. Here is problem url: 1. https://prnt.sc/v7ui8p 2. https://prnt.sc/v7uj9

Hi Razib682,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Pagi Bro, Maaf mau tanya beberapa point. Mohon bantuan dan jawabannya disini. Saya sudah tidak bisa ngirim ticket di forum, karna habis.

1. Saya ingin mengubah ukuran Button Darkmode, dimana foldsernya di -Cpanel.https://bit.ly/3jxj05V

2. Saya pernah desain ulang widget Populer Post. Namun ketika theme di update. Hasil desain ilang, widget kemabali ke default

3. Plugin untuk podcast apa yang cocok di Theme ini.

4. Ketika web di search link ke Account kenapa muncul di pencarian. – https://bit.ly/2J6pcoJ

Terima kasih

Halo,

1. Kalo mau rubah ukuran bisa pake kode CSS bro. Nanti tinggal ditambahin di Customize > Additional CSS.

2. Harusnya pake JNews Child theme bro (https://support.jegtheme.com/documentation/child-theme-3/) nanti kode kustomnya taruh di child theme supaya kalo ada update jnews ga hilang lagi.

3. Kalo plugin saya belum pernah nyoba bro. Btw kita jadi lagi dev podcast untuk JNews. Kalo semua lancar next big update bakal kita include fitur ini.

4. Apa keyword yg dipake bro?

Terima kasih

Oke siapp terma kasih bro. Oh iya gak ngerti kenapa Child theme saya gak bisa dipasang. Wihh bakal ada fitur podcast. Mantapp

Ga bisa dipasang gimana bro? Ada dapet pesan error?

Hello,

I need urgent help since the automatic Google AdSense ads do appear on the web (where they deem appropriate) but if I configure the ads from JNews and put the IDs of my account, the ads do not appear. Any solution?

Sorry for not having the license renewed, my idea is to generate income to, among other things, renew the license. I await the answer. Greetings.

Hi adribaar,

Sorry we are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

no surprise that your PAID FOR support forum is broken. No wonder you guys cant even fix your depreciated code. you cant even code a working forum that people are paying you for

INSTALL YOU BORKEN THEMSE ON A CLEAN WAMP!

THEN INSTALL https://wordpress.org/plugins/enable-jquery-migrate-helper/

THEN OPEN YOUR EYES AND LOOKJ!!!!!!!

LOOK AT THE ERRORS IT THROWS

STOP BEING SO DAMN LAZY!!!!!

Hi! Can you help to add an effect in mouseover to thumbnail in modules 15 and 17?

Thanks.

Hi adapta,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

I have purchase this theme but the theme was running slow on my website even with only 4 of your plugins installed so I had to uninstall the theme then purchase another theme which is newsmag theme made by tagdiv ,maybe on your next update consider making the theme lite, which would be fast

Hi Richard1F,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can drop your question or problem about this product there. Our support team will help you asap.

Thank you

Nice theme, I would like to purchase this. Before I want to know how to fulfill my requirements. I want front end RTL/Arabic and backend English. Is it possible? Looking for your suggestions…

Hi Calisen,

Thanks for interesting in JNews.

Yes you can. Let me know if you have further questions and hope you can be our customer as soon.

Thank you

I am not happy with your theme so i have sent a request for refund. I have also described my problem in request. Please review and accept my request asap

Hi nhunguyennsn,

We will check it out.

Thank you

I’m also trying to build a woocommece archive front page using elementor pro and I’m getting a message when using the products widget saying:

Ordering is not available if this widget is placed in your front page. Visible on frontend only.

Not really sure what this means… Is Jnews fully compatible with Elementor Pro ?

Hi sotnasonun,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Been using this theme for some time now and it seems I found a bug.

Just tried to switch the number of woocommerce products in a row to 4. The theme do not displays it correctly. Instead of 4 products, only displays 2 and instead of using all the available space 4 column space, only uses the first 2 columns space (it seems more like 2/3 of the space).

Other options, like 3 or 5 work properly. Used this code from the woocommerce tutorials in my child-theme functions file.

/** * Change number or products per row to 4 */ add_filter(‘loop_shop_columns’, ‘loop_columns’, 999); if (!function_exists(‘loop_columns’)) { function loop_columns() { return 4; // 4 products per row } }

Just wondering if this bug is related to the fact that there is some woocommerce options missing in the customizer? I’m referring to the options where its possible to define how many products to display.

Hi sotnasonun,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

My site is bilingual. JNews – Video Playlist element in native language works fine. There are 4 videos at the bottom and one big video above that. There is a problem on the page of the second language. The big version of the video is not visible. The settings are exactly the same.

My support period has expired. And I do not intend to extend it. This issue happened after the last update. The language plugin I use is WPML.

JNews – Instagram Widget embedded in the page keeps failing. And although I have told you this over and over again, you are still telling me to apply for support. Why do I apply for support when there is a problem with your theme and plugins? It is not caused by me. Previously, I could give a username for Instagram, but now I cannot give a username. In this case it happened after the last update. Despite reinstalling the update, the result did not change.

Your Instagram element and widget are not used in either the page or the components. There is no field where we can enter an Instagram username.

One side breaks down with every update. Then you force them to get support with money.

Despite all this, if you still ask me to open a support ticket, I will complain.

Hi KalbAlAkrab,

Can you send me your site URL for further checking?

For instagram issue you can check our documentation here https://support.jegtheme.com/documentation/footer-instagram/

Thank you

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