23210 comments found.
On Porto Electronic demo site, there is a dropdown menu SHOP BY CATEGORY – how can I modify or change particular items?
Dear Team,
Why our team member not show in menu wp admin > https://tinyurl.com/yymtk2mo in font end show but that link not work > https://tinyurl.com/y4xcofhg Url not work or uncategorized https://imgur.com/a/fkPc4qk page not found > https://tinyurl.com/yy3kwkhr
Thanks
Hello, @imambudianto5,
Please make sure that you have turned ON the Member Custom Post Type from Porto >> Theme Options >> Member as showing in the below given screenshot:
And then go to WP-Dashboard >> Setting >> Permalinks and resave the permalinks from there, save changes and check back your site after removing the browser cache.
Hello,
Okay, Thanks
You’re Welcome!!!
Hi, is it possible to use a different header on pages other than the home page? Also, can we use difference side bars for specific categories and products?
Hello, @techibit,
1. Sorry to say that but this is not possible, you can not use different headers for different pages as there is no such option in our Theme, so this requires Customization.
2. Yes, you can use different sidebars for different Categories and Products by simply editing the particular Category OR Product and you will find the sidebar option as showing below, so you have to set the sidebar for that page from there as per your requirements.
Hi, my domain changed and now I can’t update my Porto theme. It’s always said: This code was already used in xxx.com
Is there a way to fix this? I already bought Porto for WP two times and I love it.
Best regards
Hello, @anniwin,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi Porto
Pls address Support # 106404
Thanks
hello, how can i add a new banner to the homepage slider? i found how to change existing images, but can’t get to add a new one (i’m using elementor). thans
thank you for your quick reply! i’ve already tried it, but nothing happens… i can duplicate other elements, but with the slider nothing happens…
i need help, when i trry install plugins witth porto. “An error occurred while installing WPBakery Page Builder: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure”.
Hello, @carlosgalaxy,
Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with the same purchase code and then go to Appearance >> Install Plugins and Install and Activate the plugins from there one by one, I am sure it will work for you.
&
For WP Bakery and Slider Revolution plugins, please download the very latest version of the plugins from the below-given article and Install and Activate it on your site, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Hello! its possible reset my purchase code? Please
Hello, @xammixam,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
What is Dokan plugin using for? Does it affect functionality of anything on Porto Theme? Especially the electronic one? Thank you
Hello, @LukasSiroka,
Dokan plugin is a Multivendor plugin, and you can make your site as Multivendor site using the Dokan plugin and until and unless you will not Install the plugin, it will not affect your site, you can read more and all about it here:
https://wedevs.com/docs/dokan
I just purchased another license and when I went to enter the registration code it says “Purchase Code is not valid!!!”.
How to change products background color in home? i need it black or transparent.
Thank you soooo much
You are the best
You’re Welcome!! 
I need help disconnecting my purchase code from toppetmart.com
My old domain expired and now I am trying to use this theme in my new different domain and it says “This code was already used in toppetmart.com”
Please I need help with removing it from the old domain (toppetmart.com)
Thanks
Hello, @nwachuku,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, woocommerce has the option “Reviews can only be left by “verified owners” which we have turned on and tested. It means you can review some item ONLY if you bought it. The problem is that you can make more than 1 review of that bought item. Do you have an option somewhere in the template to disable that? To only allow 1 review. Thanks!
OK, thank you.
You’re Welcome!!! 
Hi, since the latest update – the mini cart seems to not align up correctly and the breadcrumbs on the checkout page are also way out from the rest of the page… with no separators?
https://ibb.co/HV7rmJR https://ibb.co/y49VHZNHello, @MrADeveci,
Can you please share your site URL so that I’ll check and provide you the best possible solution for it, If possible.
Regards, P-THEMES.
Actually it seems to have fixed itself…. I suspect it was cached… even though I cleared all cache profiles!!
Thanks for your time!
Sound’s Good!! 
HI . i have purchasesd this theme. installed it properly working on local host . i am unable to customize it for amazon affilaite i not sure which demo should i use in this theme .. i am using shop4 demo . please suggest something about it.. thanks
Hello, @rikky111,
You can use any of the Shop Demo on your site and for affiliate products, you can use WooCommerce Affiliate Products on your site, you can read more about it here:
https://bobwp.com/setting-up-external-products-and-affiliates-in-woocommerce/
hi. sometimes infinite scrool option does not work on member archive page and ajax load options mostly doesnt work. and when i close infinite and ajax load options porto make pagination automaticly but than i cannot change the value of the items per page. it is default 10. and i want to change it to 100 but i couldnt. Thanks for the solutions.
Hello, @cheliksel,
Please try to do the following listed debugging processes one by one and I am sure it will help you in solving your issues.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing it
And for the pagination value change to 99, Please go to Wp-Dashboard >> Setting >> Reading and set ” Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 31/05/2020. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, there is any solution to bulk add upper banners to product categories?
When you edit product category settings in Woocommerce, the “Banner Type” option is available there and you can choose Revolution slider, Master slider and Banner block. But this option only changes one category. So my question is, is it possible to set a banner for all categories at once?
Img below: https://i.ibb.co/SJb90mD/banner-option.jpg
Hi, Show me your Porto 5 e-shops after the last update. mr.edwardas@gmail.com
Hello, @lenpaka,
You can check the latest Shop Demo 5 here:
https://www.portotheme.com/wordpress/porto/shop5/
Regards, P-THEMES.
is there a way to have a default sidebar on reguler all pages? i use digital agency2
Thanks very much
You’re Welcome!! 
Thanks very much
You’re Welcome!! 