Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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On Porto Electronic demo site, there is a dropdown menu SHOP BY CATEGORY – how can I modify or change particular items?

Hello, @LukasSiroka,

Which Electronic demo are you talking about? Can you please share the screenshot of that Demo and section which you want to modify? so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.


Dear Team,

Why our team member not show in menu wp admin > https://tinyurl.com/yymtk2mo in font end show but that link not work > https://tinyurl.com/y4xcofhg Url not work or uncategorized https://imgur.com/a/fkPc4qk page not found > https://tinyurl.com/yy3kwkhr

Thanks

Hello, @imambudianto5,

Please make sure that you have turned ON the Member Custom Post Type from Porto >> Theme Options >> Member as showing in the below given screenshot:

1

And then go to WP-Dashboard >> Setting >> Permalinks and resave the permalinks from there, save changes and check back your site after removing the browser cache.

Regards, P-THEMES.


Hello,

Okay, Thanks

You’re Welcome!!!

Hi, is it possible to use a different header on pages other than the home page? Also, can we use difference side bars for specific categories and products?

Hello, @techibit,

1. Sorry to say that but this is not possible, you can not use different headers for different pages as there is no such option in our Theme, so this requires Customization.

2. Yes, you can use different sidebars for different Categories and Products by simply editing the particular Category OR Product and you will find the sidebar option as showing below, so you have to set the sidebar for that page from there as per your requirements.

1

Regards, P-THEMES.


Hi, my domain changed and now I can’t update my Porto theme. It’s always said: This code was already used in xxx.com

Is there a way to fix this? I already bought Porto for WP two times and I love it.

Best regards

Hello, @anniwin,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hi Porto

Pls address Support # 106404

Thanks

Hello, @Peaceonearth,

I have just confirmed from the support department and they said that they already replied to your support ticket with a proper solution #106404, so please check your support ticket reply and reply to your support ticket accordingly.

Regards, P-THEMES.


hello, how can i add a new banner to the homepage slider? i found how to change existing images, but can’t get to add a new one (i’m using elementor). thans

Hello, @psopa,

Just simply right-click on the slider and you will find an option for duplicate the slide, click on it and then change the content and image from the duplicate slider and it will work for you same as to add the new slide.

1

Regards, P-THEMES.


thank you for your quick reply! i’ve already tried it, but nothing happens… i can duplicate other elements, but with the slider nothing happens…

Hello, @psopa,

Then please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site.

Regards, P-THEMES.


i need help, when i trry install plugins witth porto. “An error occurred while installing WPBakery Page Builder: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure”.

Hello, @carlosgalaxy,

Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with the same purchase code and then go to Appearance >> Install Plugins and Install and Activate the plugins from there one by one, I am sure it will work for you.

&

For WP Bakery and Slider Revolution plugins, please download the very latest version of the plugins from the below-given article and Install and Activate it on your site, it will work for you.

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.


Hello! its possible reset my purchase code? Please

Hello, @xammixam,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

What is Dokan plugin using for? Does it affect functionality of anything on Porto Theme? Especially the electronic one? Thank you

Hello, @LukasSiroka,

Dokan plugin is a Multivendor plugin, and you can make your site as Multivendor site using the Dokan plugin and until and unless you will not Install the plugin, it will not affect your site, you can read more and all about it here:

https://wedevs.com/docs/dokan

Regards, P-THEMES.


I just purchased another license and when I went to enter the registration code it says “Purchase Code is not valid!!!”.

Hello, @bhoudek,

We have just replied to your support ticket: #106501, please check your support ticket reply and reply to your support ticket accordingly.

Regards, P-THEMES.


How to change products background color in home? i need it black or transparent.

Hello, @Organd,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache,

.home ul.products li.product-col .product-image {
    background-color: transparent !important;
}

Regards, P-THEMES.


Thank you soooo much

You are the best

You’re Welcome!! :)

I need help disconnecting my purchase code from toppetmart.com

My old domain expired and now I am trying to use this theme in my new different domain and it says “This code was already used in toppetmart.com”

Please I need help with removing it from the old domain (toppetmart.com)

Thanks

Hello, @nwachuku,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hi, woocommerce has the option “Reviews can only be left by “verified owners” which we have turned on and tested. It means you can review some item ONLY if you bought it. The problem is that you can make more than 1 review of that bought item. Do you have an option somewhere in the template to disable that? To only allow 1 review. Thanks!

Hello, @ArtanisZG,

No Sorry to say that but our Theme does not have such option for it, because it is WooCommerce functionality and our Theme does not have any influence on it.

So please ask WooCommerce support for it, I am sure they will provide you the best fix for it.

Regards, P-THEMES.


OK, thank you.

You’re Welcome!!! :)

Hi, since the latest update – the mini cart seems to not align up correctly and the breadcrumbs on the checkout page are also way out from the rest of the page… with no separators?

https://ibb.co/HV7rmJR https://ibb.co/y49VHZN

Actually it seems to have fixed itself…. I suspect it was cached… even though I cleared all cache profiles!!

Thanks for your time!

Sound’s Good!! :)

HI . i have purchasesd this theme. installed it properly working on local host . i am unable to customize it for amazon affilaite i not sure which demo should i use in this theme .. i am using shop4 demo . please suggest something about it.. thanks

Hello, @rikky111,

You can use any of the Shop Demo on your site and for affiliate products, you can use WooCommerce Affiliate Products on your site, you can read more about it here:

https://bobwp.com/setting-up-external-products-and-affiliates-in-woocommerce/

Regards, P-THEMES.


hi. sometimes infinite scrool option does not work on member archive page and ajax load options mostly doesnt work. and when i close infinite and ajax load options porto make pagination automaticly but than i cannot change the value of the items per page. it is default 10. and i want to change it to 100 but i couldnt. Thanks for the solutions.

Hello, @cheliksel,

Please try to do the following listed debugging processes one by one and I am sure it will help you in solving your issues.

|.   Make sure you have everything up to date (Theme, Plugins, Translations files)
||.  Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it

And for the pagination value change to 99, Please go to Wp-Dashboard >> Setting >> Reading and set ” Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 31/05/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, there is any solution to bulk add upper banners to product categories?

Hello, @vilverin1,

Can you please explain your issue more clearly if possible with the help of screenshots so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.


When you edit product category settings in Woocommerce, the “Banner Type” option is available there and you can choose Revolution slider, Master slider and Banner block. But this option only changes one category. So my question is, is it possible to set a banner for all categories at once?

Img below: https://i.ibb.co/SJb90mD/banner-option.jpg

Hello, @vilverin1,

No, sorry to say that but there is no such option in the Theme for setting the banner globally for all the Product Categories only. You have to set by editing every single Product Category one by one.

Regards, P-THEMES.


Hi, Show me your Porto 5 e-shops after the last update. mr.edwardas@gmail.com

Hello, @lenpaka,

You can check the latest Shop Demo 5 here:

https://www.portotheme.com/wordpress/porto/shop5/

Regards, P-THEMES.

is there a way to have a default sidebar on reguler all pages? i use digital agency2

Hello, @imambudianto5,

You can set the global sidebar for all of your site pages from Porto >> Theme Options >> General and set the page layout as sidebar and you will find the option to set the sidebar and it will work as global siderbar for your complete site.

1

Regards, P-THEMES.


Thanks very much

You’re Welcome!! :)

Dear Team,

How to hiden this area > https://tinyurl.com/y46z5uts

Thanks

Hello, @imambudianto5,

That has been set using block and the shortcode of the block has been added under Porto >> Theme Options >> General >> HTML Block as showing below:

1

Regards, P-THEMES.


Thanks very much

You’re Welcome!! :)

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