Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

By
Cart 136,887 sales
Recently Updated
Well Documented

undsgn supports this item

Supported

This author's response time can be up to 2 business days.

8684 comments found.

I would like to report a bug to you. The “sort by” drop down menu (eg https://undsgn.com/uncode/shops/shop-metro-sidebar/) is not working on iPad. Strangely, it works fine on iPhone. (latest version of iOS) Hope it can be fixed in future updates. Thanks!

Hello! Sorry for the issue and thank you for the heads-up, you’re right. Many apologies. Please, to the last version of Uncode (v.2.3.4) replace on your server the files:

  • wp-content/themes/uncode/library/js/app.js
  • wp-content/themes/uncode/library/js/min/app.min.js

with the ones available here: https://www.dropbox.com/sh/ta3ydc8jj8th006/AAB7ywJq6G6HbKpyf-DedspKa?dl=0 and let us know.
Best :-)

The radio buttons on my contact form don’t work when I check them? https://campingdestillehoek.nl/boeken/

Hi! Sincerely, we was able to send a test message “Bedankt voor uw reservering. Wij nemen zo spoedig mogelijk contact met u op.”. The problem seems that you have used the Skins incorrectly and the radio button (small circle) selection is not visible, please try to insert a code like this:

.style-light input[type=radio]:checked:before, .style-dark .style-light input[type=radio]:checked:before {
    background-color: #f9a039;
}
If instead you refer to the fact that you don’t receive the email (the form is not working), please follow this documentation: https://support.undsgn.com/hc/en-us/articles/214006365
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi,

Is there a way to create a section that user can hide and show?

For example, I would like to create in my WooCommerce site a row with multiple product filters. But theres a lot of them, and when site is loading I would like to hide them on default. But if a user would click “Show Filters V” link or button this section would reveal.

Is it possible?

Hi SmartyMockups! I’m sorry but I think we have already answered your question, no? Either you can use the filters we have shown you, or you can use an accordion with only one panel, or you have to create a little code (if you don’t know how to do this, you can find our suggestions https://support.undsgn.com/hc/en-us/articles/115000555209 ).

I think that there is no need to be nervous about :). Thanks for you anwsers, I`ll try to figure it out somehow.

We’re not nervous about it ;) We’re just saying that we think we’ve already answered this question, it’s not because it’s asked with other words that the answer is different :D

Hello, is there a way to use ‘Animated Highlighting’ in ‘Dynamic Heading’? Thanks.

Hi FrankyLabs! We are sorry but this is not an option, the ‘Animated Highlighting’ is a shortcode applied to the text, and when you activate the ‘Dynamic Heading’ the text area go away (since all these options cannot be taken into account), ex: https://undsgn.d.pr/HbHnzU

Hi, i just bought the theme, iam cant find how to install the (Blog Culture in that theme) ..do you have any idea?

Hi stathopon! If you need only this layout you can use the Selective Import (and remember also to import all the blog posts as specified in the documentation): https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
You can also follow this video tutorials that explain the two different methods: https://www.youtube.com/watch?v=wKd7gm1uRE8
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

i try it all, but still not upload the Blog Culture,!

Hi stathopon! Did you check if for some reasons this page is in the your Trash (as long as possible Posts etc)? Otherwise, please open a ticket as suggested so we can access your installation and help!

Hello ! I use uncode on 5 sites for a while now. Fantastic theme and work ! My support licence is expired but I come to inform you about what seems to be a bug on the last update : on regular woocommerce page (no content block, theme setting on ‘inherit’ for Woocommerce/content block), we can’t set a custom thumbnail size for product grid from the customizer page. That was working before, i used it and it worked on the same website, but since my last update this setting has no effect and it’s always the full image that is loaded. The whole site is updates (WP+plugins+uncode). Do you experience this problem too ?

Hi ishko, and thank you for the report! I asked developers to verify, and this option was never integrated into Uncode, so it sound a bit odd that this worked for you since there are not any codes in Uncode related to this part of the Customiser (https://snipboard.io/eYlgao.jpg). Integrating this option now could be very dangerous for all those users who have set values (since if I’m not mistaken it is the crop of all thumbnails, even Single Product) and who would then find the shop layouts changed. We will decide this week whether to integrate it in future versions via an optional hook. At the moment you can only use a Content Block method which also offers more layout possibilities, there are no other quick solutions.

Hi ! Thanks for your feedback. Your answer surprised me also. Then I jumped back to my site and understood that I previously had to make modifications for these settings to work : A set of filters in functions.php that makes Uncode to restore the use of the standard “woocommerce_thumbnail” in default product archives instead of the product full size image. The theme option “Enable Hooks”, in Woocommerce Section, should then be activated. Maybe could that be a nice option for a next version of Uncode : Theme options > Woocommerce > “Use standard WooCommerce thumbnails” (checkbox could be disabled by default) ? Bye !

Hi ishko, and thank you for the suggestion! Anyway, really don’t understand what surprise you in our reply, you told us the this worked in the previous versions of Uncode, and we told you this has never worked as you expect… by the end it was all about customisations you inserted.

Hi, my support date has expired. I haven’t really launched my site with this theme but been working on it slowly.

I felt that since you are targeting various audiences including designers, photographers etc, it would be more helpful for us users if you added Portfolio categories as an option under the Menu Items feature in addition to the current ‘media’ categories. It would surely help if you could add this into the next release. Please. Also, you theme always stated that the Slider Revolution is part of thee pack. Did you not mean the paid version of the plugin?

You just need to search in our documentation: https://support.undsgn.com/ <bt>Here for example if you search for “highlight”: https://support.undsgn.com/hc/en-us/articles/360000839077
Anyway, if you need repeated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket! Thank you!  https://support.undsgn.com/hc

Great!

Thank you for the confirmation! ;)

Hi All, Do any of you know why content is not displayed on my website? I need to reload the page for the photos to appear? Any ideas? www.magdalenaubyszphoto.com

Hi mubysz! We are sorry but it’s the first time, we see this. Are you using some cache or optimisation plugin? When this issue started? Did you try to remove all possible plugins? As quick solution we can only suggest to try to disable the Async option: https://undsgn.d.pr/BlgKmU

Thanks, it works now :-)

Glad to read that, best :-)

Hi, the support ticket function is not working? I can’t login on the support page. I would like to report a bug on the one page scroll option.

Uhoh, I have already made QR-codes and those are already printed on signs. I am going to try if the problem is caused bij the numbers in the url. I notice when I add a row between the rows that are using a slug. Then the order is messed up.

In our video above we use valid URLs without numbers, and there are “empty” rows between the sections.

Omg I can confirm that this is causing the problem. Maybe mention this in the Uncode support page. Thanks for your time, I really appreciate it.

It is by the way possible to fix this on an other way? Because I already have made links with QR-codes.

Hey Guys,

I have a question about dynamic pricing using the content block. Its easier to explain in a video so I’ve recorded a 60 second video here. Would you be able to take a look and get back to me please?

https://www.loom.com/share/e5e1361c1ed1482aa3a16b6773579d52

Hi MetalPotatoUK! It seems that you have not properly configured your product since this is something that works like a charm, but not the price you refer, here a dynamic custom layout: https://undsgn.com/uncode/product/product-columns/
Note that in WooCommerce is not the main price that change, here an example with the default WooCommerce layout: https://undsgn.com/uncode/product/product-variable/
Please follow this: https://support.undsgn.com/hc/en-us/articles/360013768358

Hi, I purchased this theme because it was multi-use last year, but on the new upgrade it’s saying I have to purchase a new registration. What’s the deal with that?

Hi pkmendoza! Uncode has never been “multi-use last year”, as none of all the ThemeForest themes have been. In fact, you buy an item on ThemeForest you can use a Purchase Code to build only 1 final website (and since I have a memory of ThemeForest this is the policy for all themes): https://themeforest.net/licenses/standard
Anyway, if you are not using on another website, please feel free to contact us privately: https://themeforest.net/user/undsgn

The theme title literally says “Uncode – Creative Multiuse & WooCommerce WordPress Theme”... anyway, thanks for the clarification.

Hi pkmendoza! Multiuse means “designed to serve several purposes; useful for many tasks”, as the fact that you can use Uncode to create a blog, a shop, a portfolio etc etc… Anyway, thank you for the confirmation!

Hi , Uncode has a version to update, but I did changes on files, for example … css update ,if I update the uncode theme, will it delete my changes?

Hello,
if you have edited the code of the files included in the theme, without using a child theme instead, you’ll lose your changes of course, since updating a theme means replacing the old theme files with the new ones. The only allowed changes are the one you make through the Theme Options or, with a particular attention, through the child theme. This is a WordPress rule. If you have changed something in the code of the theme, I recommend to move the changes to the child theme (and to create a backup of your current version, to restore everything and try again if something goes wrong).

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Is there a way to see portfolio projects in the Navigation builder for wp (wp-admin/nav-menus.php) Or is is custom links the only way?

Hi OliverBrownCreative! Do you mean next and previous portfolio names? No, this is not an option.
PS: As kindly notified if you need support there is a dedicated Support Team at your disposal in the official Help Center: https://support.undsgn.com/hc

Hello Uncode Team,

how can I change the navigation breakpoint to show the mobile menu earlier?

Hello!
I’m sorry, there’s no chance to change the breakpoints, but if your question depends on the fact that your menu is too wide for some small devices please have a glance to this: https://support.undsgn.com/hc/en-us/articles/214006385

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Is there a way to change the portfolio slug to use the category after the defined CPT slug?

url.com/portfolio/category/portfolio-item

Hi OliverBrownCreative! Really not sure to understand the question, but in Uncode , natively, you can only modify the portfolio slug with the Theme Options > Utility > Portfolio CPT. Alternatively, most of popular SEO plugins (for example Yoast) give you the possibility to modify the URLs.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Yeah so what i wanted to do is have a deeper URL for each portfolio project. So www.url.com/portfolio-cpt/portfolio-category-name/portfolio-project-name

Check if the Yoast can offer this, as told this is not an option of Uncode, not an advertised feature.

Hello Uncode Team!

I am having an issue with the display of variations on the single product page, the text isn’t centered when I use either the default drop down list or swatches: https://iconophage.com/product/flesh-tee/

I’ve tried configuring the content block and using custom CSS, but so far no luck in centering the swatches. I would really appreciate any guidance in solving this.

Best regards, Cesar.

Hello,
if you mean this: https://undsgn.d.pr/4kmG3U I’m sorry, but it’s not possible, since the select boxes are, in this case, those provided natively by browsers and each browser has its own rules about it. Chrome, for example, does not allow you to align the text inside them in any way other than the one defined by default.

As for your case: https://undsgn.d.pr/gsG21l the plugin you use makes use of flex so a simple snippet like this can help you:

.align_center .thwvsf-wrapper-ul {
    justify-content: center;
}

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hello Uncode Team!

I am having an issue with Portfolio Details since I’ve done all the latest updates (theme & WP). It is not showing up on Page Options when editing already existing portfolio or adding new. PHP Max Input Vars is set to 3000. The website is www.hellodesign.gr. Can you please help?

Best regards, Alexandros D.

Hello again Uncode Team!

We have the latest theme version & WordPress installed and also have created and a new detail section in the Theme Options. Please have a look here: https://we.tl/t-ToBSfMqKTA but still the Details do not appear on Page Options. Do you have any other suggestions?

Hi axelrodriguez! We are sorry but as already exaplained we are not able to replicate and we don’t have other similar reports (not here not in the private Help Center): https://undsgn.d.pr/cbHWvshttps://undsgn.d.pr/eCNKYm
In case please try to disable all your extra plugins or open a ticket so we can access your installation, we cannot really help more from here.

From your screenshots we also see you have a child theme, so please try to disable it too. From here, without making tests, we can only suggest to exclude culprits.

Presell question: I like the theme but I’m missing some social interaction (likes) and hover effects. I checked the documentation and also some tutorial videos but I can’t find anything about hover effects. From what I see in demos, there is only zoom and overlay. I would also like some decolorize and blur effects, and also inverting these effects. Can you show an example using such, by any means? Thank you!

Hi leventea, and thank you for the interest! There is the desaturation effect but we don’t have any example actually in our demo. The blur effect can be created with a single line of CSS code (in case you can ask to the Support Agent in our Help Center).

Hello there,

I purchased this theme and I need to add animated content. I wonder if the theme supports lottie animation?

Hi furkansoyler! We are sorry but right now, we have not tested Lottie (it’s in the to-do list but still no time to check this):

I would to buy a new license and I would to know if it’s possible to insert Ajax animations in Uncode theme throught a plugin (if it’s exsist?)

Hi monyba, and thank you for interest! Do you mean Ajax Page Transitions? In case I’ve seen some users using plugins for this but I can’t tell you the name of the plugins (I think it’s a bit risky and we don’t support it officially).

Thanks. Ever fast and clear.

Hi monyba, and thank you for the confirmation even if we cannot help with this!

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey