9288 comments found.
Hi, How do I use the search bar of design style 8 in design style 10?
Hello. Thank you for the comment and for buying the theme.
Search type 8 and search type 10 cannot be combined I am fraid.
What we have as possible option is search type 6 which allows you to set tabs for categories and different search fields for each tab.
Search by location is a field that can be added to this search type – as shown in london demo https://london.wpresidence.net/
Help for search type 6 – http://help.wpresidence.net/article/1-18-advanced-search-type-6/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hi, I need to differentiate the subject of the message from the form on the contact page and the form on the properties pages. I had thought about doing this via translations, but both forms use the same string so I can’t do that. Any suggestions? Thank you.
Hi Etical, I do not know the exact subject title you wish to change.
Please send me the exact name to track the code with development team, as I cannot give an answer without this step.
Thank you
Hi, How do you disable the new call and whattsapp buttons on listings?.I just want visible phone numbers like before. Thanks
Hi Tomasso, The phone number is called from the call button.
It can show if you choose to put agent in the property (not sidebar) https://prnt.sc/xgcl76 and it continues to exist in agent page https://wpresidence.net/agents/mike-rutter/
To have the number as before on property with agent on sidebar it is possible by reverting to the previouts theme version. We can help send the previous theme version in support.
The whatsapp can be hidden with css . We can guide in our support for this as well.
Please contact us in support http://support.wpestate.org/ if you wish the previous theme version as well and we will send it to you
Thank you
I did the php settings required for installing the theme, but I am still unable to upload the theme. My domain is https://malkiah.com Could you please check it for me?
Hi. Thank you for buying the theme. Sure, we can check asap.
Please send us wp-admin url, usernamd and password. You can send them to us in our private support – http://support.wpestate.org/
If you wish my assistance to register in support please send a message from here - https://themeforest.net/user/wpestateIf you already have a ticket, let me know the ID please to check asap.
Thank you
I am unable to login to the support system even after entering the purchase code, i didnt receive login details for the support system
Hi. Please send a message here and I will help enter support asap https://themeforest.net/user/wpestate I will email you the credentials (i cannot share here as it is public). Thank you
I have imported the demo so its fine now, but the website loads very slowly, could you please recommend any plugin to optimize the speed?
Hello. Thank you. I have just sent the support account by email. Please check.
About the speed – I check the link you shared by email and it is fast loading. I kindly ask you to send more details to check.
For speed you can use cache plugins, but we recommend to enable them after the site is live.
Thank you
Have a pre-sale question: Does the template support Rest API populating all fields including images? is it documented?
Hello. We do not have REST API support.
Thank you
Hi, I would like to buy this theme. Can I get a demo with all the functions of the Dashboard to decide whether it is the right theme for me.
Hello. Thank you for your interest.
If you want to see the backend, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi, Why are the property images cropped? How can I solve that?
Hello. Thank you for the message. We use thumb versions (smaller versions) for speed.
Since I do not know what images you wish to change, I can only share this help to help understand how we use thumbs and how to remove them if you wish
http://help.wpresidence.net/article/thumbs-and-various-image-sizes/Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
hello support, The template show code Warning: A non-numeric value encountered in C:\xampp\htdocs\myfolder\wp-content\themes\wpresidence\libs\help_functions.php on line 164
How can i fix it?
Hello, Thank you for the message. I cannot tell the setting causing this, but for sure it is related to using a non number value in a theme options that needs to have a numeric value.
We need to see where the error shows in page and have wp-admin access to track the setting and point it to you for edits.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Congratulations on the template, it’s great. I am Spanish and I find it very intuitive to configure.
I am importing properties with wp all import and everything is perfect except the locations on the map, I have tried with latitude and longitude but they all appear in the water.
It’s the only problem I have.
Thank you! It is perfect.
Hello GoaSeKaS, Thank you very much for the feedback. I am really happy you enjoy the theme and that is working so well for you.
For Import, here is what i can advise
First of all, these fields set the location on the map in the theme property_latitude property_longitude
Correct values would be with numbers only like this
45.5011168 9.4225551
If the pin shows in the middle of the ocean, it means lat and long values are 0 (that is the point from google)
If the fields are in import and they are imported, but still map shows the pin in the middle of the ocean it means the values for lat and long are invalid or do no exist.
If invalid (wrong format), the theme sets default values (0 lat and 0 long) to avoid errors caused by the wrong coordinates.
If it is blank (no value set), the theme shows by default 0 lat and 0 long too.
You can check the imported coordinates in wp-admin -> properties -> edit property.
If it is 0 and 0 it means there is no imported value and you must check the import setup makings sure the 2 fields for lat and long are imported to the correct metadata (the correct theme field names are above)
If there is a value for lat and long, then you need to see what values import. If they are considered invalid because of their format (google GPS may use coordinates with letters https://prnt.sc/x7fnzj and these are invalid)
If this is the case, the coordinates would have to be transformed ot a valid format https://prnt.sc/x7fpzh
I do not know if wp all import can do the transformation if your properties xml or cvs must have this before import. But you can ask wp all import support team for sure to confirm.
Hope it helps.
Thank you
I have done an import again and my file does bring the coordinates you say.
<coordinates> <precision> 1 </precision> <latitude> 40.9603405 </latitude> <longitude> -4.03791609 </longitude> </coordinates>
But when editing a property I don’t see the coordinates option. I don’t get the map option.
Hi. Coordinates are ok. Go to wp-admin like this https://prnt.sc/x7ii0y to confirm map coordinates.
Send me the site wp-admin acsess and link in support to understand what you see and check further please.
This is the support system http://support.wpestate.org/If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
And let me know the ticket ID to check asap.
Thank you
hello support, is there a way to translate the template in spanish?
Hello olivaresdeveloper , Thank you for buying the theme and for the comment.
We have a spanish po in the theme for the theme labels that are managed with .po
You install the child theme to get the theme spanish po and the plugin spanish po is automatically displayed after installing the core plugin.
Some labels and content must be added in your language as you build the site (features and amenities, menu names, categories and a few more)
This help explains the exact process – http://help.wpresidence.net/article/translation/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
How can i activate Serbian translation , i want every part of site to be translated to Serbian language
Hi Iak, Thank you for the comment and for buying the theme.
We have a Serbian po in the theme / core plugin for the text labels that are managed with .po
You install the child theme to get the theme theme po version of your language and the core functionality plugin language po is automatically displayed after installing and activating the core plugin.
Some labels and content must be added in your language as you build the site with your content (features and amenities, menu names, categories and a few more)
This help explains the exact process – http://help.wpresidence.net/article/translation/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
hello support , I want to ask if theme dashboard can be downloaded.. become a json file?
Hello. Thank you for the comment. The theme dashboard cannot be downloaded into json. Thank you
Hello, The theme looks great! I have two questions though before I buy. 1) Is the theme compatible with the Polylang plugin? 2) Does the theme follow the WCAG 2.0 and WCAG 2.1 compliance standards? Thank you in advance.
Hi. Thank you for the interest. We have not tested WPResidence with Polylang team so I cannot confirm 100% compatibility. As for the WCAG 2.0 and WCAG 2.1 compliance, we are not aware of what are the specific details that would need to be done from theme end. I will check the online information, but if you have a list of features, please let me know.
Thank you
Hi, What demos are built with elementor?
Hi hywel, Thank you for the message. All demos have elementor version for homepage. Exception is ROME. You have all homepages in demo theme pack as templates if you wish to import just them (not full demos).
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Ok, thanks. Where can I find this demo? https://wpresidence.net/homepage-rev-slider/ I cant seem to find it?
Hello. It is version 4 Main_Demo_Homepage_v4.json – and header is set to revolution slider (the slider is in the demo content too)
Please use our client support if you need help to set this demo page. We can assist with this step if you wish. Thank you
Thanks, in the search form you have rentals and sales. What type is it? Under advanced search form types I can’t see any that generates this.
Hi. You have all the steps here http://help.wpresidence.net/article/1-18-advanced-search-type-6/
Thank you
thanks
You are welcome.
Hello, Is it compatible with php 8? Thanks in advance
Hi rroesc20, Thank you for the message. We tested and we can confirm there are still some 3rd party libraries that we are waiting to be updated before integrating in a theme update. Thank you
Hi, when we print the pdf of the property the photographs are placed one on each sheet. Would it be possible for at least two photographs to come on one sheet? Thanks a lot.
Hi. Thank you for the message. Images show in the original uploaded size and fit the print page. You could manage the look only by using different images, or you can disable the print option for the gallery from theme options – http://help.wpresidence.net/article/1-20-print-pdf-management/
Thank you
Hello, I have some pre-order questions. 1.- There is a way to schedule a tour or something like that? 2.- Can I customize the login fields? How can I do it?
Hello, Thank you for the interest in the theme.
We have this option in the contact form – https://prnt.sc/wmdq6z – https://wpresidence.net/properties/superb-house-for-sale/ and sends agent the dates selected.
We do not have custom login fields. Username and password are default login fields and customizations would have to be done with a developer assistance as custom development.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Fatal error: Uncaught Error during new and clean installation “Wpresidence -Theme Core Functionality plugin” into a new clean wpdatabase for subdomain purposes. Any possibility because of the subdomain?
Hi. It is not connected to sub-domain. Please send the sub-domain url, wp-admin username and password to check the installation of the theme and core plugin. You can send here these details https://themeforest.net/user/wpestate
Thank you
Hello, Please tell me if it is possible to make the object page fullscreen? or only boxed , look this link please https://prnt.sc/wl6uwy
Thanks
Hi. You can control the full theme design for the page width from theme options. You can put for container a maxim width in pixel, and can be as large as you wish.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello, how can I create a shortcode to display property status near the price? I’m using a header which doesnt show property status on top left, but anyways I’d like to have property status elsewhere. How do I achieve that?
Hi. The question does not offer all the details so I cannot answer.
For sure you can use custom property template (if that is what you have) and add status as single property field shortcode.
Then you can add a custom class from the page builder you use and style the field based on the custom class using custom css.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
