Hi sumedh! No sorry, this is not possible. As explained in the documentation (Modules with special Product Builder features > Row and Columns), here you cannot change the image of the Variable Products since this is applied as a Dynamic Background: https://support.undsgn.com/hc/en-us/articles/360011205078
Obviously this works as product inserted in the cart but it’s not possible to change the background.

thank you very much for the quick response.

Hi sumedh, and thank you for the confirmation even if we cannot help too much with this!

Figured it out.

Thanks though.

Hi YakinWorks, and thank you for the confirmation!

Hi DobsTotev! For what we can see the problem is caused by the cache plugin you are using: https://undsgn.d.pr/zyVUe6
Please try to deactivate it and follow the documentation, there a few files you need to exclude from the minification: https://support.undsgn.com/hc/en-us/articles/360017231458

Thanks so much! That solved my issue. Thanks for the fast response as well!

Thank you for the confirmation (in case just follow the info in the article to fine tune your cache plugin as well)!

Hi isbuu, and thank you for the interest! We are sorry but the request it’s really not clear. Please note that in any case with no WordPress theme, you can simply change the theme and expect to have a site ready for prime time. It’s always suggest to build the new website on an hidden folder, and when you are ready move online.

Hello elisebasty,
sorry for the issue, we’ll definitely avoid to display the notice message from the next update, however that should be due to the fact you enabled the CTA menu in the Theme Options https://undsgn.d.pr/YxIjdf but you haven’t set any CTA menu here https://undsgn.d.pr/rHovtj Could you check please and let me know? Thank you in advance.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi leventea! We are sorry but the ‘Posts by Matrix’ option is not available for Media Gallery, this is an option only for the Posts element as for documentation and video tutorial: https://support.undsgn.com/hc/en-us/articles/115002644249
Unfortunately this is not something we can suggest a quick code to make it work since requires a development investment seen is very advanced. Feel free to send us a feature request: https://support.undsgn.com/hc/en-us/articles/213714949
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi federicomarte! Without a check to your site it’s not easy to understand, and possible to debug in words. Anwyay, you can use a code like this to adjust the mobile H2 to your needs:

@media (max-width: 659px){
h2:not([class*="fontsize-"]), 
.h2:not([class*="fontsize-"]){
font-size: 20px;  
}
}

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thank you, I didn’t understand exactly where to implement the code, but I’ve written to support. I move the conversation there. Thanks!

Hi federicomarte! You can insert in your Child Theme, or in the Theme Options > CSS (https://support.undsgn.com/hc/en-us/articles/213455789).

Ok, sorry we did not notice you refer to the font size, use this:

@media (max-width: 659px){
#page-header h1:not([class*="fontsize-"]), #page-header .h1:not([class*="fontsize-"]) {
    font-size: 25px;
}
}

Ok, it is fine now. Thank you.

Thank you for the confirmation!

Hi celediaztristan! It seems that you have some cache issue, since we see the color: https://undsgn.d.pr/BZz6bO

Hi Vaelfar! We are sorry but we are not able to replicate in our testing installation, and at the same we don’t have any similar reports from other users, please check this short video recorded for you (obviously the Analysis results returns some problems since it’s a test not optimised page): https://undsgn.d.pr/cBQQ1Z
Unfortunately we never run into a similar problem so we cannot say what is the problem from here. Probably you have a JavaScript error in the page, or you have some extra plugin that create some issue. Anyway, please note that this is only an internal analysis tool, this doesn’t mean that you don’t have this contents for SEO. You can test the optimisation also with one of the online tool testing the final page (in a few words this is handy report you can read from the admin, but the same can be tested with a SEO report tool).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi albandsan! Yes, you can use an animated gif but you have not to crop it, servers are not able to created cropped animated gifs.

Hi! We don’t officially support this plugin. We saw some users in the past with this plugin installed, and they have some minor cosmetic requests about CSS. Unfortunately, we cannot confirm since we don’t support/use it.

Thanks anyway

Thank you for the confirmation, even if we cannot help with this!

Hi Udumbara! Do you need something like this? https://undsgn.com/uncode/works/portfolio-full-width-video/
In case you can check how this page is built (since it’s part of the Demo Contents), or you can follow our documentation and video tutorials, ex: https://support.undsgn.com/hc/en-us/articles/213457109 – https://www.youtube.com/watch?v=aoCRpexwW9Q
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks, that´s what I wanted

Hi Udumbara, and thank you for the confirmation!

We are sorry but from here we cannot help better! In case please open a private ticket or if you have other visible errors feel free to communicate.

Ok thank you. I’ll leave my site as it is for now, and if it causes issues in the future, I’ll renew support

Ok, thank you for the confirmation even if we cannot help better from here!

Hello again,
thank you for your patience, we were able to replicate the error and fix it. The fix will be added to the next available update of Uncode, in the meantime here you find a patch https://www.dropbox.com/sh/7fcvm8q7avhelpg/AABLmSS3RHErYr3MvTDP_kzna?dl=0 just replace on your server via FTP the file wp-content/themes/uncode/partials/menus.php with the one you find in the link. To verify that it works remember to clear all caches (browser, plugins, etc.) and kindly, if possible, provide us with feedback.

Thank you in advance, best

thanks so much for your help. best regards

Thank you for the confirmation!

Hi! All goof from here: https://undsgn.d.pr/cUoVx7
In case here we have an article that explains a similar problem: https://support.undsgn.com/hc/en-us/articles/360001557437

I think you saved the page not the files: https://undsgn.d.pr/7kff3Q

That’ll be it..worked perfectly .

Thank you again!

Hi Imagesofdorset, and thank you for the confirmation!

Hi Imagesofdorset! Really don’t understand what you mean with “when the menu is hidden”, can you please explain how to replicate or show us an example?

Hi AndrzejGdula_Ag! 1. No this is not an option, in fact, it’s not shown in any of our demo layouts.
2. This is not in the original design, so probably you can do with some custom CSS (for example by making the whole Quick-View icon bug as the image and transparent).

Thanks for your answer. Just wondering: would support team would help me with this vertical thumbnails in product gallery if I start a new ticket?

No, I’m sorry, but what you are asking for requires days of work of a lead developer (this involves creating the PHP part that prepares the layout, modifying the Carousel plugin script to make it work vertically, etc…), and help with customizations is out of the support scope. In case please find here our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209

Hi ChronicQuip! What is the specific section you refer to?

The header portions!

Hi ChronicQuip! What is the space you refer? Can you please be create an annotated screenshot? We really don’t see what is the problem: https://undsgn.d.pr/LybKGr – https://undsgn.d.pr/C1Mz5g