Hi RSC3103, and thank you for the interest! We are sorry but we cannot release this information for competition reasons.

Hi 84studios! No, we are sorry but there was no plan and design to use the Posts Module to display the date of the event, so this needs some code modifications to fine-tune your needs. At least you can use the Custom Field to display this date (it’s not automatic but should do the trick): https://support.undsgn.com/hc/en-us/articles/214003925

Thank you!

Hi 84studios, and thank you for the confirmation! I hope the suggested trick works for you!

Hi BirnenHans! No we are sorry but this is not an option, it can be only activate globally.

Hi gentlebowtie! Do you refer to the menu? Please check this documentation and the relative video: https://support.undsgn.com/hc/en-us/articles/213459689
The header height (if you refer to the manu) can be adjusted by adjusting the logo height, and this option: https://undsgn.d.pr/meJgq0

Hi Gantar! We are sorry but we are not able to replicate this problem in other installations, kindly check this video where we test two different installations: https://undsgn.d.pr/l8tRwd
Probably the issue is related to the ‘defer’ you have on some Javascript files, at least without access the site it’s the only extra stuff we note here…
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Origin of the problem. Post setting / Query Options / Opción portfolios / Categories (error) The filter of this option does not work, a loading gif is activated but no option or response is provided.

Hi jcairo98! Are you referring to the backend of the website when you insert the categories? For what Post Types you are inserting these categories? Please note that if these are Portfolio or Product categories you need to use the Taxonomy field as indicated: https://undsgn.d.pr/jHNbTj
If you are using normal blog posts categories this issue can be related to a Memory Limit, are you compliant in the System Status? Have you extra plugins?

ps: I note now that in fact you write “Opción portfolios” so you need to insert them in the Taxonomy filed.

You welcome!

We are sorry but we cannot accept private emails for support, by the way this is the sense of the Envato Support, unless you open a private ticket in the Help Center: https://support.undsgn.com/hc

Then we try it here, perhaps someone else has this problem too and you can solve this problem for the next theme update:

1) On front page I have “Blog List” with “Grid Type 1” and 3 columns. 2) On the blog page I have the same settings. 3) On the front page it looked like this on mobile phone: https://prnt.sc/y5wb3t 4) I wrote you and then you send me an CSS, which works for the front page: @media only screen and (max-width: 768px){ .eltd-blog-list-holder>ul {padding-left: 0 !important;} .eltd-blog-list-holder.eltd-grid-type-1 .eltd-blog-list-item-inner {padding-left: 0 !important;} } 5) But now I see, this doesn’t work for the blog page (tinyurl.com/royc85p8)

Hi jencor! I’m 100% sure you refer to another theme, in fact, these are not Uncode codes, none of the CSS names you reference are from Uncode, and they cannot have effect on Uncode theme. What theme are you using?

Hi drobertsdesign! We are sorry but we are not able to verify this issue (and we don’t have other similar reports), please check this video recorded now from Safari browser: https://undsgn.d.pr/azrwGC

it appears it was a cache problem, i have turned off cache and now it works. thanks

Hi drobertsdesign, and thank you for the confirmation!

.is_stuck need to be before, and with a space (kindly check better our previous message), sincerely we don’t see the space as our example in your code, and we don’t understand why you continue to ask for customizations when it was explained that these are not part of the Envato Terms: https://themeforest.net/page/item_support_policy#whats-not-included-item-support

ok

Please don’t ask for more:

.is_stuck .btn-default.menu-item.menu-item-type-custom.menu-item-object-custom.menu-item-82945.menu-btn-container.btn {
    background: red;
}

Hello! Please send us a private message through our ThemeForest profile. Include your Purchase Code, and our team will unlock it so you can install Uncode on a new domain. Thank you.

Thank you for the confirmation!

Sorry, one more question… in my Product custom block with dynamic text, how can I show Attributes?

Hello again,
the module “Product information” displays attributes if you have some. Let us know.

That one isn’t vertically aligned either, but I was referring to the ones from universomedia.com

Here again: https://undsgn.d.pr/mrRLFB

Anyway just out of suggestion please use PNG not SVG.

Hi Osmander! Sincerely the Parallax on mobile is not a native option of Uncode, this is only available if you use a dedicated hook: https://support.undsgn.com/hc/en-us/articles/360000874278#allow-parallax-effect-on-mobile
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi leventea! Not sure what you need to change but this is a default WordPress comments form. Anyway, there is no a build-in alternative option, in case you need to alter via the Child Theme (https://support.undsgn.com/hc/articles/213454729), this is the file you need to customise: https://undsgn.d.pr/g305kW
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

I see. Thank you for the quick answer!

You welcome! Thank you for the confirmation!

Hi unbekannt84! Please send a private message from the form you have in this page, and insert the Purchase Codes you need to check: https://themeforest.net/user/undsgn

Hi sumedh! No sorry, this is not possible. As explained in the documentation (Modules with special Product Builder features > Row and Columns), here you cannot change the image of the Variable Products since this is applied as a Dynamic Background: https://support.undsgn.com/hc/en-us/articles/360011205078
Obviously this works as product inserted in the cart but it’s not possible to change the background.

thank you very much for the quick response.

Hi sumedh, and thank you for the confirmation even if we cannot help too much with this!

Figured it out.

Thanks though.

Hi YakinWorks, and thank you for the confirmation!

Hi DobsTotev! For what we can see the problem is caused by the cache plugin you are using: https://undsgn.d.pr/zyVUe6
Please try to deactivate it and follow the documentation, there a few files you need to exclude from the minification: https://support.undsgn.com/hc/en-us/articles/360017231458

Thanks so much! That solved my issue. Thanks for the fast response as well!

Thank you for the confirmation (in case just follow the info in the article to fine tune your cache plugin as well)!

Hi isbuu, and thank you for the interest! We are sorry but the request it’s really not clear. Please note that in any case with no WordPress theme, you can simply change the theme and expect to have a site ready for prime time. It’s always suggest to build the new website on an hidden folder, and when you are ready move online.