26689 comments found.
I thought font awesome was activated in the theme. Why does //i class=”fas fa-phone”/////i// for example not show an icon?
Hi there,
By default the font awesome is active and this will need to be checked on your side as we can only guess from here.
So please, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can I reuse my Bridge theme if I closed my old website?
Hi. I bought the Bridge theme around two years ago for a website that was online for a couple of months, I have since closed the website can I reuse the Bridge theme for another website again? Best regards,
Hi there,
Yes you can, however you can only use it on one domain by regular license.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello – do you plan to update the code for menus since it was required in the new WP API changes. Since you have not updated the code for this, it is causing conflicts with 3rd party menu plugins. I’ve tested as has my developer and isolated it to the lack of code update to the new WP API changes in the theme code. Please are you working on an update for this so we don’t have to have a custom solution?
the problem is created by a plugin/theme that adds the code referring to “Bridge_Qode_Walker_Nav_Menu_Edit_Custom”.
The new update of WordPress related to menu items can be seen here https://wordpress.org/news/2020/03/adderley/ -> “Just for developers ” section.
can you test the theme against the new WordPress update? The change needed is not about specifically supporting 3rd-party plugins, but to follow official WordPress coding standards and NOT breaking 3rd-party plugins. More technical details about this can be found here https://core.trac.wordpress.org/ticket/18584Hi there,
Thanks for writing in! You should know that we are always looking to improve our theme and thank you for this suggestion. We have passed this on to our dev team and they will for sure check this.
Thanks for understanding.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thousands of comments here regarding “de-registered button” issue. Why can’t you permanently resolve that instead of asking everyone to message your support team.
Hi there,
You do have an option to deregister the theme always and you can read more about it here. Off course if something happens with the installation or the hosting we are here to help and you can always message our team.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Deregister button not working. Kindly let me know how can I deregister code from any site?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
already requested
Hi there,
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
still waiting for the solution
Hi there,
Once we check we do see that your request has been answered.
Thank you for your patience.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
The link for updating the theme to 24.8 doesn’t work on your themeforest page. 
Thanks
Marcello
Hi there,
Once you head over to your Envato profile from which you have purchased the theme from you can always download the latest theme files. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
We hope this helped and we are not quite sure what links you do refer to so could you please clarify this a bit.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi
I knew this but i always first go to see the change logs to see if i need or not to update it fast.
Your call to action button don’t work on all the browsers. Except if we copy/paste the link of the button in Opera.
For all the other browsers,you go always in time out page.
Try it
I hope it helps.
Best regards Marcello
Hi there,
Thank you Marcello however we could not replicate it as all the links lead to the themeforest page.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have used this twice and it is AMZAZING!
May I ask, what is the font you have used for the Bridge logo?
Hi there,
Thanks for using our theme! Depending on which demo you’re referring to? Our original demo and logo uses Raleway google font
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ah yes, of course. The font in the logo of this demo please:
https://demo.qodeinteractive.com/bridge41/?_ga=2.215465811.515254588.1612266396-395407733.1612266396(demo site for branding)
Thanks!
Hi there,
Thanks, it is LoveloBlack font https://www.whatfontis.com/FF_LoveloBlack.font?text=BRIDGE
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I need to create an anchor link in a text link ( not in the menu ) How can I do it? Thank you
Hi there,
Thanks for writing in! Well you can simply in your text block mark the text you wish to make a link and add a link to it, you can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After updating to the newest version of Bridge, Slider Revolution is gone, not installed, nothing.
Is this a bug or issue with the newest update?
Thanks in advance for confirming either way.
Please disregard my comment. My apologies, but it turned out to be due to a plugin issue. By the way, Bridge ROCKS!
Hi there,
Glad to hear that this is resolved and that you enjoy using our theme!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Which Live chat plugin do you recommend to use with your Theme?
Hi there,
Thanks for writing in! Please understand that we cannot guaranty theme compatibility with any of third party plugins as we have not tested them with our theme. However, you can always test it on your end. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
why not u replying me
Hi there,
We do see that your request has been responded to so please continue the conversation with our support agent for further assistance.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I have a license for a domain that is live. Now I have to develop a relaunch for the customer. For this I wanted to install the site on a other demo server and build it there and when everything is ready migrate back to the actual domain.
But unfortunately I can not install a second instance somewhere. What should I do now?
Thanks
Hi there,
Thanks for writing in! You can for sure migrate your website to another domain, however you should have deregistered your theme , you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i moved my hosting and again setting up site on subdomain and getting that error “Code is already registered for other domain”
Now i repeat the installation theme in the hosting server, but i can’t deactivate theme because my server is clean.
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our team will help you with this.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How do I change the domain this is regitered to? I can not submit a request since I bought it more than 12 months ago but need to use it on a new domain as the old one is gone. Thanks
I no longer have access to the old doomain and the help center will n ot let me submit a request.
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is theOriginal Bridge Theme Demo(Elementor edition) built on your Framework 3.0? I want to make sure I select a theme/demo with your most updated coding.
Hi there,
Bridge theme is not on our Framework 3 however it works unconditionally fine and we do put a lot of effort in improving and updating our theme on a weekly basis.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is Framework 3.0 a big upgrade from what Bridge is built upon? I have to build a new site, so I want to get on the best possible platform.
Hi there,
Bridge theme is not on our Framework 3 as we mentioned. Framework 3 has a bit different designed and has a differently organised user interface with a different code. So the Core differs and Bridge theme cannot be transferred to our Framework 3 as it would require editing everything from core. However, it does not mean that the Bridge theme is less better as well as it gets frequently improved according to the code of the theme that is has.
We hope this helped.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, Can I use this theme for 3 or more projects ?, I mean , if i buy this theme and now I want to register in another domain, I have an error-Code is already registered for other domain, It means I pay 59$ for only one site?
Hi there,
Thanks for writing in! Please note that by regular license you can only use one purchase for one domain.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So , Can’t I use theme without license?
Hi there,
When you purchase a WordPress theme, it’s important to note that you also receive a license for using the theme – and each installation requires a separate license. Therefore, with the Regular license you purchase with our theme, you can use the said theme only on a single website or a domain.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, mobile menu button not visible on Farmers’ Market theme. Please assist
‘Please ignore the question. I’m sorted thanks
Hi there,
Glad to hear this is sorted! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! I have a problem. When I’m creating new pages I don’t see any Qode element to make my page. I can edit old pages but with new pages I have problems. I’m working with WP bakery. Please tell me what can I do with it. Thank you!
Hi there,
Thanks for writing in! Please try to go to WPBakery > General Settings > Disable Gutenberg.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I just purchased your theme and no making all the changes. I am experiencing some trouble with the fonts though.
Even though I changed every font from “fonts” to the ones I want to use, the mobile and tablet versions don’t keep those changes. Also the titles in buttons for example keep the default font even though I made all the changes there too.
Thanks
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
