Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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I’ve just downloaded the theme and the antivirus said that potential “coin miner” is included in the zip… Can you please check

Hi,

Envato doesn’t let publish theme files that contain any malware.

Thanks, I’ve tried opening it in sandbox and scanned with known scanning sites and it didn’t find any malicious code. It is strange that it detected it as Coin Miner.

Thank you for the update but after update we are having this problem we are using kinsta for the hosting and google fonts are not working kinsta support no help

GEThttps://fonts.googleapis.com/css [HTTP/2 400 Bad Request 138ms]

The resource from “https://fonts.googleapis.com/css” was blocked due to MIME type (“text/html”) mismatch (X-Content-Type-Options: nosniff).

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

Hi, I am building a personalised jewellery website, Possible where clients can upload the images, and add a form where they can choose different chain sizes, and basically form like this https://www.bloom-boutique.co.uk/initial-and-birthstone-personalised-necklace Thank you

Hi,

You can add such features to WooCommerce with official WooCommerce extensions. Flatsome is compatible with them.

i want to make pagination in products home page

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, does it have alerts and follow products? Thanks

Hi,

You can add such additional features to WooCommerce with its official extensions.

can i use the license for many domains or the license for one domain only?

Hi,

You can use one license on one domain at a time.

hi how do i show a second image on image hover..

Hi,

Can you submit a support ticket here?

Can you tell me please if your theme works with mysql_version 5.5.33?

Hi,

WordPress, WooCommerce and Flatsome requires at least MySQL v5.6.

We have the latest version of WP and Flatsome and the sticky header (with no conflicting plugins) is showing in the ‘scrolled’ state even when at the top of the page ONLY on Safari (latest version). Works fine in Chrome/Firefox.

We’re using the Shrink option.

Do you have a fix for this?

Thanks.

Hi,

Can you submit a support ticket here?

Hello, The update’s buttom in UX builders doesn’t works… I tried many things: Up to PHP 8 (but my WP crashed), desactivate all plugins (with debogage way), etc… but nothing…

Have you more informations or solutions please ?

Thanks

I migrate my server to litespeed (N0C)

Hi,

Can you submit a support ticket here?

Hello Flatsome I wanted to know how I can change product sorting type, so it starts with offers. Please if you have code for that please let me know.

Hi,

Can you submit a support ticket here?

Hi, I’m New here and there is something that bothering me about Map? Why is it not showing in my Contact page even though I already add it on my edit page using UX? Can you pls Help me.. I really need this “Map” for our store. Thanks.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, I was wondering how long do you need to answer on support ticket since it pasts more than 4 days?

Hi,

I see two tickets submitted on Feb 25, 18:16, and 2 hours ago. Can’t see any ticket submitted 4 days ago. You’ll get an answer shortly.

Hello, i have tried with plugin “WooCommerce Show Attributes” it show on shop pages ok , but not on single product page(custom page via ux builder) i have been trying for few days is there any way to do this, i just want attributes to show under price or add to cart , on product pages

I want to see, two attributes on the productpage like this: https://imgur.com/a/iLRaJ

is this possible? thanks best regards

Hi,

Can you submit a support ticket here?

Hi, We are using Flatsome theme for our website. We’ve upgraded our PHP version to 7.4. Now we are getting below error in UX builder. Deprecated: Directive ‘allow_url_include’ is deprecated in Unknown on line 0

Reference: https://prnt.sc/107n88s

Please provide suggestion on this.

Thanks.

Hi,

Please deactivate all plugins except WooCommerce and check again. UX Builder doesn’t contain “allow_url_include”.

Hello,

I wanted to put a text in the section Text to display in case of out of stock in the back-office of my product sheet but the message is not displayed on the product sheet in the front office. Why is this?

Yours sincerely,

Hi,

Can you submit a support ticket here?

Hi, ticket opened, please check :) thanks !

My license has expired but I think this is a remark that does not require any intervention on site.

Can you still do something for me?

Sincerely,

Hi,
how can I remove Category filter, Category result count and Category catalog ordering from woocommerce catalog? I need to move filter under product description, becouse it is better for use.

I added this hooks:
add_action( ‘woocommerce_before_shop_loop’, ‘flatsome_add_category_filter_button’, 40 ); add_action( ‘woocommerce_before_shop_loop’, ‘woocommerce_result_count’, 50 ); add_action( ‘woocommerce_before_shop_loop’, ‘woocommerce_catalog_ordering’, 60 );

But I cant find hooks to remove actions

I tried:
remove_action( ‘flatsome_category_title_alt’, ‘woocommerce_result_count’, 20 ); remove_action( ‘flatsome_category_title_alt’, ‘woocommerce_catalog_ordering’, 30 );

but not working

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

updating to latest version broke down my website and i am not able to login and its doing redirect loop to homepage

Hi,

Can you submit a support ticket here?

Hi,

I have a multiselect field but when i choose the values, they dont stay inside the box https://prnt.sc/10750l2 this is only happening with the flatsome theme.

when i activate the Twenty Twenty-One theme, the values stay inside the box https://prnt.sc/1075378

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

As of version —3.13.2 (25.02.21) -- Breadcrumbs (using Yoast) no longer show on Woo product category pages. Breadcrumbs show fine on single product pages.

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

Nope, not doing your work for you. Yoast has already confirmed this to be a conflict with latest version of flatsome. I’m just about done with you guys.. submitted a bug on photoswipe/flatsome lightbox over 8 months ago with zero response.

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