Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8686 comments found.

Hello It’s possible to show product attributes on the catalog/shop page when using the content block?

Hi HamdiBouafoura! No if we understand you correctly, this is not possible, sorry.

Hey again! How are you doing? I have a small question, wondering if it’s possible: When I create a menu item as a sub-menu (under an another menu item), it does not show any “down arrow” to show it’s indeed a sub-menu that need to hover with mouse. When I do add an icon, it shows it on the left side of the text instead of the right (https://prnt.sc/10ovj44). I wonder if it’s somehow possible to add this icon to the right side of the text automatically when I use a sub-menu, so I will not need to attach the icon every time.

Thanks!

Ok, thank you for the confirmation!

Hey again! I just noticed that the code you were given me is working on Chrome, the only problem is on other browsers (I’ve been using Safari). Can you maybe provide a quick fix so it will work on browsers beside Chrome? It’s working great there :) Thanks!

Hi tovbar! Please share the link to your website when it’s online so we can help, we have already explained that without understanding how your menu is made it is not possible to help you here, I don’t think it is a problem if Safari doesn’t work since you are in localhost.

Hi there again, i´m struggling with a tablet view (portrait). This media gallery carousel looks to big on tablet: https://www.mideyah.ch/portfolio/habegger-ag any hints how i can tweak this? cheers

Hi mideyah! Probably you fixed yourself since actually the Media Gallery is not big on tablet. Anyway, we kindly remind you, the if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, I just want to ask before I buy: the purchase of this theme does also include updates for the necessary plugins such as Revolution Slider and Layer Silder.WP and WPBakery?

Hi godard! Yes, for the example the latest update with the new version of Slider Revolution is from yesterday: https://support.undsgn.com/hc/en-us/articles/213454129
Anyway, please remember that this doesn’t give access, as for any other theme, to the Premium features of the plugin unless you activate it with your own Purchase Code, ex: https://support.undsgn.com/hc/articles/213454629

The theme includes a special version of WPBakery especially designed for Uncode. This is fully featured with each update? What I mean is, do we get the full extent of Uncode WPBakery (js_composer)?

Hi godard! With Uncode you get the Uncode unique version of WPBakery Page Builder that is pretty different from the original version ( yes, this is often updated https://support.undsgn.com/hc/articles/213454129 ).

Hello Guys, you think it’s possible to build a page like this: https://www.tangan.fr with Uncode? have some scroll effects on the page.

Hi carstiee11! Not sure what you refer exactly, there are lot of different animations, some can be replicated, other not.

Hi there, is it possible to add a hover state to a standard link (button-element)? Thanks for your hint.

Here you are:

style-light a.custom-link:not(.btn-text-skin):hover {
    color: red !important;
}

Thanks alot, great support!

Thank you for the confirmation! ;)

hello, is it possible to change breakpoints and display the mobile menu earlier? I know that it can’t be changed in themeoptions, but whether it is possible to obtain a non-standard solution as part of the support?

Hi hexprpl! We are sorry but this is not an option, in case you can follow this: https://support.undsgn.com/hc/en-us/articles/214006385

i modified the breakpoints :-D I was terrified that this is done somewhere in java

Hi hexprpl, and thank you for the confirmation (even if you done it your own)!

Hey there!

First of all I just want to say that your theme is amazing, you did a really good job developing it. Thanks a lot!

I have a few questions, and I would really appreciate your support:

1. Social Networks Icons: I want to change the social networks icons to this style (https://prnt.sc/10nauh2). I see it’s not possible to change it in the icons library in the theme options. Is it somehow possible except via CSS?

2. Text Length and “…”: In “Posts” feature, if I decide to display a text with limited characters (like 100 characters), it displays it like that (https://prnt.sc/10nb1vw). It’s great but it’s kind of weird that the sentence is cued in the middle of the row and add “…”, while there is still a lot of space after it. Is it possible to limit the text to rows instead of characters? Or make it somehow finish at the end of the row?

3. Post’s featured image – Image caption: I want to display the image caption of my post’s featured image (https://prnt.sc/10nb84k), like the regular images in the post’s content (https://prnt.sc/10nb6n4). Is it possible somehow?

Thanks a lot, appreciate it!

Hi tovbar! Please send here your requests: https://support.undsgn.com/hc/en-us/articles/213714949
PS: These are something that needs to be evaluated with developers based on feasibility, and other requests.

I submitted my suggestions. Thanks again!

Hello,

I am responsible for a client’s website now that has been built years ago by a website company I don’t have the contact from (and my client neither).

This company has used the Uncode theme (but we don’t have the Envato account or anything else). With the latest Wordpress update (5.7) the design crashed (no pictures shown anymore, fonts not shown as set, ...).

Is there an easy way to fix it by buying the theme again? I don’t want to kill the settings / changes the old website company has done. I only want to fix the problems related with the new WP version. Unfortunately I cannot remember the (very old) WP version that was installed before I upgraded to 5.7, but for sure 4.x.

Best,

Kerstin

Hi kid77! Yes sure ,the theme itself is not related to the account.

Sounds great. Will settings done before overwritten in case I buy and install again?

Hi kid77! Sorry but it’s really not clear what you mean. Can you please explain better? Do you already have Uncode?

Hello, is this theme equipped with a log in page that will work without woocommerce? I want my visitors to log in before they can view the website content. Thanks

Hi bqcom! No this is generally something related to specific plugins.

Hi!

first of all, to say that I am delighted with the theme and the huge configuration potential.

I have my shopping page where I want all items to be displayed. The problem is that they don’t load unless I scroll, no matter how much I have “All” set to load. And since the articles do not appear, neither do all the categories appear at the top… unless I scroll and load the page completely. Any solution?

Thank you very much

Hi infotiparaticom! We are sorry but without a check to your site it’s really not possible to understand. Please deactivate ALL extra plugins, and share the link to your website.

Thank you undsgn!

According to what I was researching on the internet it is due to the layout that Woocommerce itself “creates” when it is used. I have removed the store page in Woocommerce settings (leaving the correct configuration in the Wordpress permanent links) and now it works perfectly.

Hi infotiparaticom, thank you for the confirmation, although unfortunately for us it is not clear without being able to look at or access the site.

Hi there, is uncode compatible with WooCommerce 5? I just updated to WooCommerce 5.1 and I’m unable to add variable products to cart after that. If it isn’t compatible currently, would you be releasing an update soon?

Hi lungitown! From what we can verify there are no issue, and we also verified the variable products now for you. The compatibility update was already published: https://support.undsgn.com/hc/articles/213454129
Do you have extra plugins?
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution! https://support.undsgn.com/hc

Having problems updating to latest version. Product is registered, but getting an error message – “An error occurred while updating Uncode: The Envato Purchase Code seems to be invalid”. Any ideas?

Hi optionclick! It seems that your installation is not able to communicate with the Envato servers, do you have some Coming Soon or some blocking add-ons? Please verify here all the possible causes: https://support.undsgn.com/hc/en-us/articles/115004287985
Another solution you can try i sto un-register it and register again to trigger a refresh.

“un-register it and register again to trigger a refresh.” That seems to have done the trick – thanks

Thank you for the confirmation! Much appreciated! ;)

Hi there, is your demo broken for ‘Classic Firm’? https://undsgn.com/uncode/homepages/classic-firm/#welcome The website doesn’t show any text at demo link, so hoping to check that template works before I purchase. Thanks

Hi Skelts, and thank you for the notification! Yes we got a problem in our server and we are restoring operation! Please check in the next hour!

Hello, I would like to add an additional plugin for an informal message, such as a discount code (top bar). So far it works well. But as soon as I set the menu shrink option, the header is always overlaid by the topbar. I’ve already tried many plugins. Always the same problem. And in a shop we need this top bar. Is there a way to work around the error? https://rhodak.de/test Thanks

Hi basti1985! We are sorry but you should first find a plugin that creates a bar that is fixed, the fact is that this bar is not fixed (and afterward you’ll also have to fix the Uncode header, and probably add some minor CSS to make these two elements work smooth together).
PS: No sorry, we are not experts on extra plugins, try to check if some users created this before in the Uncode Facebook Group.

Hi, thanks for the reply. I have now fixed the top bar at the top. But still the same problem no matter what I do with css. Can you send me the appropriate css code for this? Thank you

Hi basti1985! Please note that we are not here to create custom codes for customers, extra modifications are not part of the Envato support policy and this is something that any user needs to create independently. Here the official Terms: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Try to start with something like this and tweaks at your need:
.menu-container {
    top: 54px !important;
    position: relative;
}

Hey there! I bought your theme long time ago, but unfortunately didn’t happened to use it. I’ve been thinking to use it now, and I have a small question: Is it possible to add a button the the menu? I want to display a button with custom URL after the search icon.

Thanks a lot!

Hi tovbar! Yes you can check this example: https://undsgn.com/uncode/homepages/classic-agency/
Please find here more info at the “Call to Action Menu” chapter: https://support.undsgn.com/hc/en-us/articles/213457169

Thanks!!! Works great! But how can I put the button after the search icon? Right now it’s before the social networks (https://prnt.sc/10lhh7m)?

Hi tovbar! We are sorry but this requires some code modifications.

Hi, We have lost access to the Themeforest account details where we purchased our Uncode license. Is there anyway of finding our license from within the Wordpress install/plugin so we can contact support?

Hi Netinspire! No we are sorry but there is not a way to recover this from your account. Support is offered under the ThemeForest support Policy Terms to users who bought a product, and with valid support (not expired support).
To recover your account you can try to contact the Envato support: https://help.market.envato.com/hc/en-us/requests/new

hello! i want to change my website other domain and server. so i want to Registration my Envato Purchase Code for new site. but Envato Purchase Code is not working. << f9cadfd2-*** >> What should I do?

ex: According to the Envato License Terms, you have exceeded the maximum number of activations permitted for a single Purchase Code. Please purchase an additional license.

Hello, please send an email with your entire purchase code through the form on this page: https://themeforest.net/user/undsgn#contact
Best :-)

This website www.panteraenergy.pk is using Uncode theme and i want to built website like this but dont know which template is this. Can you tell the name of template of the theme at this website www.panteraenergy.pk so then I purchase this theme.

Hi ewebmag! When you buy Uncode you are not limited to the selection of a “template”. All the layouts are packed with the theme, and you can import them all, moreover, it’s possible to combine each section you see, or combine them all. Please check these videos:
https://www.youtube.com/watch?v=wKd7gm1uRE8
https://www.youtube.com/watch?v=DbR94W_8DoM
https://www.youtube.com/watch?v=dqz2pU1OUgQ

Specifically this layout seems inspired (at least some sections) from this demo: https://undsgn.com/uncode/homepages/classic-firm/

Hi there! Not sure if this is support or a bug. For some reason, our mobile menu is not full screen, like in all the demos (see screenshots). Is there a setting I’m missing here? Or is this a bug?

https://snipboard.io/JCkvXM.jpg (short) https://snipboard.io/QwUrSq.jpg (full)

Hi oberseite! From here, without checking your setup, we can only suggest this code:

@media (max-width: 959px){
body.menu-mobile-centered .main-menu-container .menu-horizontal .menu-horizontal-inner ul.menu-smart li.menu-item > a {
    font-size: 7.5vw !important;
}
}
If this doesn’t work, message us when your site is accessible.

Worked great, thank you.

Thank you for the confirmation!

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