8600 comments found.
Great theme, highly recommended <3
Hi mrfahadkhan, and thank you for the support! 
Hello, great job !!
When will Elementor versión be ready?
Thanks !!
Hi RSC3103, and thank you for appreciate Uncode! We are sorry but for reasons of competition in the Marketplace we cannot answer questions about upcoming updates, upcoming features or upcoming compatibilities.
Thanks. At least tell us when are you planning a new big release? In days, weeks, months, ...
When it will be ready, and tested by the Beta Testers… Are you waiting for something specific?
Yes, Elementor
There is something you cannot create with the Uncode Page Builder?
No. Uncode Page Builder is fantastic but I’m seing better SEO results and grades in Page Speed with Elementor and, because I love Uncode, beofre looking for alternatives I’m waiting to see if you will release a Elementor versión.
Hi RSC3103, and thank you for feedback! Maybe next update of Uncode will be also about grades…
Fantastic !!!!! Will I have to wait a lot?
... When it will be ready, and tested by the Beta Testers 
Hi, love the theme! I am trying to create a rollover or secondary image, basically where one .png image is replaced by another when hovering over it. How could I go aboutachieving this?
Hi Kreativ31, and thank you for appreciate Uncode! At the moment this can be achieved using the Posts element (not Single Image), more info here: https://support.undsgn.com/hc/en-us/articles/214002745
This is an example: https://undsgn.com/uncode/homepages/portfolio-agency/
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, i have purchased the uncode theme for one of my websites. But i’m unable to see the images on my website even after uploading them on the worpdress admin portal.
I need to see the images on my website. Please help me solve this issue. is there a problem in some file?
mail me on : connect@dwebbox.com
Link of website : bagariaco.com Order no : 107769165
Hi dwebbox! We are sorry but we cannot send private emails for support. What is the URL of the website? Are. you using the latest version of the theme? Actually, no other users are reporting this issue so in case please share the URL so can check it.
Yes i have updated the theme.
Website url : www.bagariaco.com
This seems a server permissions issues: https://undsgn.d.pr/OnV3qG
Please verify with your host support the permissions for your images (in fact, I think you have this problem from a moment to another and not form the moment you have installed Uncode, right? So this is related to something changed at server level over the time).
Another possible cause can be some missing PHP library like GD Library, please follow this article and do the suggested test: https://support.undsgn.com/hc/en-us/articles/213459729
We’re unable to upload any media file from wordpress dashboard
Exactly, this is a server issue, and you should show your server support since you have this problem also if you deactivate Uncode! Please deactivate Uncode and test if you think the problem is the theme. The upload is native of WordPress not of Uncode.
Hi, sorry but it seems the theme is not working properly… we attached content blocks with uncode_index shortcode to a woocommerce product archive page. It shows the shortcode.. however it ignores the settings from the shortcode. From a quick look in the code, it seems uncode is changing parameters “if post_Type = product” and simply ignores settings. 
Hi hawkinsian! We are sorry but what you are talking about? I feel like it doesn’t explain what the problem is…
Please let me know your email where we can communicate in private and maybe it’s simply a misconfiguration on my side… if so I will update this ticket easily thank you!
Hi hawkinsian! No we are sorry but we cannot accept private emails for support, by the way this is the sense of Envato support expiration. We are sorry but as an author, also have to abide by the terms of the contract with Envato (ThemeForest) which is in the marketplace’s own interests.
If you need private support it’s only offered on the Help Center: https://support.undsgn.com/hc
Ok, then to elaborate here… so for woocommerce options, you are forcing your own product layout style and ignoring any custom settings we set via shortcodes, woo or WP filters. For example.. basic thing “overlay add product” cannot be removed because there is no option or even WP hook. https://share.getcloudapp.com/ApuYQ6Lw
You are forcing your own setting setup of isotope/product grid and overriding users custom settings.. and in same time in theme options you are not giving options to do anything.
For example in product grid we want to show title,category,tags.. but you force media and title, and forcefully remove other settings.
Honestly, we don’t understand the point, anyway, Uncode uses a custom layout and through this, you can create the layouts that we promote in our demo. After all, the point of a demo is to show users exactly what you can do, and we show dozens of variations. What would be the “users custom settings”? Besides without knowing what are your custom shortcode and without tested it is virtually impossible to answer, I have seen incredible customizations of Uncode but this is the work of those who create customizations, and help with customizations is not part of the Support Policy.
If you want to use some Hooks, please be sure to have activated this option: https://undsgn.d.pr/6KzxeS
Hi, congrats for the theme, is awesome! I’ve just found an issue that only happens in mobile devices: when using the section name to go to an anchor in the same page, you cannot scroll in Android nor iPhone. For example, if you surf to www.domain.com/test-page/#anothersection from a menu link, you get stuck in mobile. Any suggestion??
Hi twistideas, and thank you for appreciate Uncode!
Unfortunately, we are not able to replicate, tested now with the latest version of Uncode and everything is working as it should also on mobile. Please try to deactivate possible extra plugins, update the theme to the latest version, and verify your page is built with the guidelines: https://support.undsgn.com/hc/articles/214006065
Hi there, is it possible to have a fallback image for background videos on mobile ?
Hi mideyah! Here you are: https://support.undsgn.com/hc/en-us/articles/115000721729
Thanks for the hint but somehow this is not working for self-hosted background videos inserted in a row.
Hi, tested now and it works as it should. We are sorry but from here we cannot know why is not working for you, in case you need our help is offered in our Help Center, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I’m experiencing some issues with the “Widget filtering” option at the moment. I activated that option to have some advanced filtering features for my boutique products but, on my site, as soon as I click on the “options” to get that dropdown linked with a widget content block, I’m redirected to the top of my site. The options for advanced filtering will be open but I’ll be on the top of my site. my site boutique is https://kahuhome.com/boutique/
thx for your help
Hi Kahuhome! It seems that some of your plugins create a compatibility issue, please try to deactivate them all. In case this doesn’t help, please open a private ticket so the Support Team can follow you: https://support.undsgn.com/hc
Hi Kahuhome! Just to notify that an user reported the same problem in our Help Center, and we published here the fix: https://support.undsgn.com/hc/en-us/articles/214092169
Hello, I bought the theme and wanted to start customizing my site using a replica of the Classic Firm demo. What do I have to import after installation?
Hi GiordanoSemRumo, and sorry for the delay during the weekend! You can import all the demos, or just this layout with the Single Import (in case please import also the Portfolio and Blog items that are part the layout): https://support.undsgn.com/hc/en-us/articles/214001065
Then you just need to change the Accent color and the gradient.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi,
If I want to use your theme for selling photos online, Do you have a feature to create different pricing table for different resolution of images ?
Thanks
Hi chafolks, and thank you for the interest! Not sure what you need exactly but here you can check the Uncode native Pricing Tables: https://undsgn.com/uncode/features/pricing-tables/
Hey there!
The SOLD OUT or OUT OF STOCK badge in WooCommerce stopped working since the last update.
I’ve tried to activate the main uncode theme and deactivate all non essential plugins are the badge is still not showing.
This function is deprecated or It’s supposed to be still functional?
Thank you!
Hi harveywillys! Tested now on a blank installation with the latest version of Uncode, and it works like a charm: https://undsgn.d.pr/LjXaL6
If you are using the Posts module you should activate this option as always: https://undsgn.d.pr/c9zvyw
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
PS: It would be phenomenal if we could not use funky HTML otherwise this wall would be a little chaotic, thank you!
Hi!
I’ve set up two different logos for “normal” version and mobile version but it doesn’t apply to my page.
Even I’ve tried to change some parameters at Theme Options but they doesn’t apply.
I’ve deactivated some plugins and checked system status are all green.
Why don’t the changes I make in the theme options apply to me? You can see it at www.jesusmontoya.es. Love what I see at desktop version, but at mobile version…
Thanks a lot!
Hi infotiparaticom! Are you using the Uncode options? From what we can see you are using the Customiser not the Uncode settings, this override the Uncode settings: https://undsgn.d.pr/zMQsgp
If you have a logo here you should remove.
OMG! Solved in one minute!! (cheers and applauses)
Thanks you!
Hi infotiparaticom, and thank you for the confirmation!
Hey guys, how did you build the “Next Events” table here on this page: https://undsgn.com/uncode/homepages/creative-artist/ Cheers
Hi Rianling, this is a Row, you can also install from the Wireframes: https://undsgn.d.pr/rOuO2e
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thanks for your fast and helping reply. I will check out the wireframes and get back to you if necessary.
Hi Rianling! Ok, in case please open a ticket so the Support Team can follow you!
Hello,
I have a row divided in 3 columns. In desktop view, columns are shown in horizontal When I’m on mobile view, they’re shown in vertical, only one for each row. I wold like to have also in mobile view, an horizontal layout. How can I fix it?
Thanks
Hi MSStudio12! You need to set the new width for each column: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
You can find it also in the Grid System video: https://www.youtube.com/watch?v=96W-BWaLSO4
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thanks a lot!
Thank you for the confirmation!
Hello It’s possible to show product attributes on the catalog/shop page when using the content block?
Hi HamdiBouafoura! No if we understand you correctly, this is not possible, sorry.
Hey again! How are you doing? I have a small question, wondering if it’s possible: When I create a menu item as a sub-menu (under an another menu item), it does not show any “down arrow” to show it’s indeed a sub-menu that need to hover with mouse. When I do add an icon, it shows it on the left side of the text instead of the right (https://prnt.sc/10ovj44). I wonder if it’s somehow possible to add this icon to the right side of the text automatically when I use a sub-menu, so I will not need to attach the icon every time.
Thanks!
Hi tovbar! The icon is added natively on the right, now we cannot understand from here if you have some custom extra codes that move it to the left: https://undsgn.d.pr/GH8PXR
That’s really weird…
I removed all my custom CSS code and it’s still on the left side
Hi tovbar! Without even a check to your website we cannot really understand the possible issue and help, in case please share the URL.
Yeah sure I understand, I’m still working on Localhost so I will let you know once it’s will be live.
Thanks again (also for the ultra-fast respond
Try to add something like this but without a check it’s not possible to help more:
.menu-smart i.menu-icon, .menu-advanced i.menu-icon {
margin-left: 10px;
margin-right: 0px;
position: relative;
top: 6px;
float: right;
}
Oh wow thanks!
But unfortunately it looks like that (https://prnt.sc/10p05od)
Ok but as already told we cannot help better from screenshots.
Sure no problem. Thanks again!
Ok, thank you for the confirmation!
Hey again!
I just noticed that the code you were given me is working on Chrome, the only problem is on other browsers (I’ve been using Safari).
Can you maybe provide a quick fix so it will work on browsers beside Chrome? It’s working great there
Thanks!
Hi tovbar! Please share the link to your website when it’s online so we can help, we have already explained that without understanding how your menu is made it is not possible to help you here, I don’t think it is a problem if Safari doesn’t work since you are in localhost.
Hi there again, i´m struggling with a tablet view (portrait). This media gallery carousel looks to big on tablet: https://www.mideyah.ch/portfolio/habegger-ag any hints how i can tweak this? cheers
Hi mideyah! Probably you fixed yourself since actually the Media Gallery is not big on tablet. Anyway, we kindly remind you, the if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I just want to ask before I buy: the purchase of this theme does also include updates for the necessary plugins such as Revolution Slider and Layer Silder.WP and WPBakery?
Hi godard! Yes, for the example the latest update with the new version of Slider Revolution is from yesterday: https://support.undsgn.com/hc/en-us/articles/213454129
Anyway, please remember that this doesn’t give access, as for any other theme, to the Premium features of the plugin unless you activate it with your own Purchase Code, ex: https://support.undsgn.com/hc/articles/213454629
The theme includes a special version of WPBakery especially designed for Uncode. This is fully featured with each update? What I mean is, do we get the full extent of Uncode WPBakery (js_composer)?
Hi godard! With Uncode you get the Uncode unique version of WPBakery Page Builder that is pretty different from the original version ( yes, this is often updated https://support.undsgn.com/hc/articles/213454129 ).
Hello Guys, you think it’s possible to build a page like this: https://www.tangan.fr with Uncode? have some scroll effects on the page.
Hi carstiee11! Not sure what you refer exactly, there are lot of different animations, some can be replicated, other not.
Hi there, is it possible to add a hover state to a standard link (button-element)? Thanks for your hint.
Hi mideyah! We are sorry but we don’t get the question, can you please show us a page with this button so in case we can create a code based on your settings?
See the text links (with an arrow) here: https://mideyah.ch/uber-ich Apparently it seems not to be possible to add a hover state or is there a work around?
Here you are:
style-light a.custom-link:not(.btn-text-skin):hover {
color: red !important;
}
Thanks alot, great support!
Thank you for the confirmation!
