Hi maximilianmergtechnologies! Please try to use these codes:

.plan .plan-price {
    display: none;
}

.plan .plan-title {
    border-bottom-width: 0px;
}

Hi tasoskouk! No sorry, I think you need some custom CSS to absolutely position an element or a column to your page. Actually the columns are designed to be sticky but the sticky is limited to the Row container. In case share the link to your page we can check if there is some quick code we can suggest.

Hi flodrepublic! You cannot add a link to the title or to the image if you are using the “Team Member” option. As for the video tutorial you can add a link if you insert an internal URL in the Social option. Otherwise, you can remove the “Team Member” option and create custom links in the Single Block tab as you can do when you insert a custom link for each element of a normal Media Gallery. I hope this makes sense to you.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! https://support.undsgn.com/hc
In case open a ticket and notify when it’s opened if things described are not clear enough.

Hi younaz! Possible refund requests are processed each Monday, so it will be processed shortly, according the Envato Refund Policy Terms.

Thanks for your quick reply, I will wait until then. Best

Ok, thank you for the confirmation!

Hi deawjoung! Yes, it works! Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello My website : www.2dna.coffee It has space form content how to delete it? thank you

Hi deawjoung! This seems an empty Row created by an extra plugin or code not native of Uncode that deals with “reviews”: https://undsgn.d.pr/z8HTm3
Anyway, without access to the website we cannot understand better.
If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi tasoskouk, and thank you for the confirmation (we hope the suggestion did the trick)!

Sure did

Perfect!

Hi mrfahadkhan, and thank you for the support!

Hi RSC3103, and thank you for feedback! Maybe next update of Uncode will be also about grades…

Fantastic !!!!! Will I have to wait a lot?

... When it will be ready, and tested by the Beta Testers

Hi Kreativ31, and thank you for appreciate Uncode! At the moment this can be achieved using the Posts element (not Single Image), more info here: https://support.undsgn.com/hc/en-us/articles/214002745
This is an example: https://undsgn.com/uncode/homepages/portfolio-agency/
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

This seems a server permissions issues: https://undsgn.d.pr/OnV3qG
Please verify with your host support the permissions for your images (in fact, I think you have this problem from a moment to another and not form the moment you have installed Uncode, right? So this is related to something changed at server level over the time).
Another possible cause can be some missing PHP library like GD Library, please follow this article and do the suggested test: https://support.undsgn.com/hc/en-us/articles/213459729

We’re unable to upload any media file from wordpress dashboard

Exactly, this is a server issue, and you should show your server support since you have this problem also if you deactivate Uncode! Please deactivate Uncode and test if you think the problem is the theme. The upload is native of WordPress not of Uncode.

Hi hawkinsian! No we are sorry but we cannot accept private emails for support, by the way this is the sense of Envato support expiration. We are sorry but as an author, also have to abide by the terms of the contract with Envato (ThemeForest) which is in the marketplace’s own interests.
If you need private support it’s only offered on the Help Center: https://support.undsgn.com/hc

Ok, then to elaborate here… so for woocommerce options, you are forcing your own product layout style and ignoring any custom settings we set via shortcodes, woo or WP filters. For example.. basic thing “overlay add product” cannot be removed because there is no option or even WP hook. https://share.getcloudapp.com/ApuYQ6Lw

You are forcing your own setting setup of isotope/product grid and overriding users custom settings.. and in same time in theme options you are not giving options to do anything.

For example in product grid we want to show title,category,tags.. but you force media and title, and forcefully remove other settings.

Honestly, we don’t understand the point, anyway, Uncode uses a custom layout and through this, you can create the layouts that we promote in our demo. After all, the point of a demo is to show users exactly what you can do, and we show dozens of variations. What would be the “users custom settings”? Besides without knowing what are your custom shortcode and without tested it is virtually impossible to answer, I have seen incredible customizations of Uncode but this is the work of those who create customizations, and help with customizations is not part of the Support Policy.
If you want to use some Hooks, please be sure to have activated this option: https://undsgn.d.pr/6KzxeS

Hi twistideas, and thank you for appreciate Uncode!
Unfortunately, we are not able to replicate, tested now with the latest version of Uncode and everything is working as it should also on mobile. Please try to deactivate possible extra plugins, update the theme to the latest version, and verify your page is built with the guidelines: https://support.undsgn.com/hc/articles/214006065

Hi mideyah! Here you are: https://support.undsgn.com/hc/en-us/articles/115000721729

Thanks for the hint but somehow this is not working for self-hosted background videos inserted in a row.

Hi, tested now and it works as it should. We are sorry but from here we cannot know why is not working for you, in case you need our help is offered in our Help Center, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Kahuhome! It seems that some of your plugins create a compatibility issue, please try to deactivate them all. In case this doesn’t help, please open a private ticket so the Support Team can follow you: https://support.undsgn.com/hc

Hi Kahuhome! Just to notify that an user reported the same problem in our Help Center, and we published here the fix: https://support.undsgn.com/hc/en-us/articles/214092169

Hi GiordanoSemRumo, and sorry for the delay during the weekend! You can import all the demos, or just this layout with the Single Import (in case please import also the Portfolio and Blog items that are part the layout): https://support.undsgn.com/hc/en-us/articles/214001065
Then you just need to change the Accent color and the gradient.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi chafolks, and thank you for the interest! Not sure what you need exactly but here you can check the Uncode native Pricing Tables: https://undsgn.com/uncode/features/pricing-tables/

Hi harveywillys! Tested now on a blank installation with the latest version of Uncode, and it works like a charm: https://undsgn.d.pr/LjXaL6
If you are using the Posts module you should activate this option as always: https://undsgn.d.pr/c9zvyw
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

PS: It would be phenomenal if we could not use funky HTML otherwise this wall would be a little chaotic, thank you!

Hi infotiparaticom! Are you using the Uncode options? From what we can see you are using the Customiser not the Uncode settings, this override the Uncode settings: https://undsgn.d.pr/zMQsgp
If you have a logo here you should remove.

OMG! Solved in one minute!! (cheers and applauses)

Thanks you!

Hi infotiparaticom, and thank you for the confirmation!

Hi Rianling, this is a Row, you can also install from the Wireframes: https://undsgn.d.pr/rOuO2e
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks for your fast and helping reply. I will check out the wireframes and get back to you if necessary.

Hi Rianling! Ok, in case please open a ticket so the Support Team can follow you!

Hi MSStudio12! You need to set the new width for each column: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
You can find it also in the Grid System video: https://www.youtube.com/watch?v=96W-BWaLSO4
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks a lot!

Thank you for the confirmation!