Discussion on Subway - Responsive Multi-Purpose WordPress Theme (Page 1)

almost 2 years ago

Notice: LayerSlider skin “preview” not found. Defaulting to “noskin”. in /home/rad7071/public_html/radfab/wp-content/plugins/LayerSlider/assets/classes/class.ls.sources.php on line 100

WHY IS THIS HAPPENING

2 other replies

QODE Author

over 1 year ago

Hi there,

Could you please send us your website URL so we can check this.

Thank you.

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QuadMedic Purchased

over 1 year ago

https://www.radicalmobility.com/about-us/ it seems to only be with the demo slider, same here https://www.radfab.co.za

QODE Author

over 1 year ago

Hi there,

What you are seeing are most likely not errors, but just warnings and notices.

In order to hide these, please take a look at this helpful article:

https://aristath.github.io/blog/wp-hide-php-errors

We hope this helped and keep us updated on this.

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QuadMedic Purchased

over 1 year ago

Nope none of those two methods worked, it is a demo error in LayerSlider, if I use another LayerSlider template the error is gone.

[code] // “Noskin” still available if( ! empty( self::$skins[ ‘noskin’ ] ) ) { trigger_error( ‘LayerSlider skin ”’.$handle.’” not found. Defaulting to “noskin”.’); return self::$skins[ ‘noskin’ ]; } [/code]

trigger_error( 'LayerSlider skin "'.$handle.'" not found.');
    }
}

return self::$skins[ strtolower( $handle ) ];

QODE Author

over 1 year ago

Hi there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end and provide you with the latest version of the plugin.

Thanks.

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renee84 Purchased

over 2 years ago

When is the release for the new update?

QODE Author

over 2 years ago

Hi there,

Thanks for writing in! The last update was in may and it will for sure be updated in the future, right now it is compatible with all the latest versions of WP and PHP.

We hope this helped.

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mediaexpert2010 Purchased

almost 3 years ago

hey scrolling down doesn’t work anymore on the site! I notice the same issue on the demo site you present on themeforest.net How do I solve this problem?

QODE Author

almost 3 years ago

Hi there,

Thanks for writing in! The scrolling appears as it should on our theme demo so if you have any issues with this please send us your website URl so we can check this on your end.

Thank you.

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mediaexpert2010 Purchased

almost 3 years ago

Please tell me what could be the problem? this is the link https://alfapolyclinics.ro/

QODE Author

almost 3 years ago

Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

We hope this helped.

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promosportive Purchased

about 3 years ago

Hi all! Any updates planned on this theme?

QODE Author

about 3 years ago

Hi there,

Our team is working on updating all our themes and Subway will for sure be updated, if you somehow need updates of any of the plugins you are more than welcome to send us a mail to our help center providing your purchase code in it and our team will provide you with the latest versions of the bundled plugins.

You will for sure be notified once theme update is out.

Thanks.

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promosportive Purchased

about 3 years ago

Hi! Thanks for the reply.

If it is planned, I can wait. There’s no problem about that. The reason for my question its because on a normal maintenance, trying to update everything, even the php server version up to 8.1 all the system crashes and WP returns 500 error message.

I will wait to make a full system update (wp – theme – plugins). Now on a 7.4 php we are on stable version.

QODE Author

about 3 years ago

Hi there,

Thank you for your patience and the theme will for sure be updated as soon as possible.

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PCONDAT Purchased

about 4 years ago

Hello always the same question is the subway theme compatible with WP 5.8.1? Regards.

4 other replies

QODE Author

about 4 years ago

Hi there,

Thank you for reaching us!

We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

If you have any additional questions please let us know.

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PCONDAT Purchased

about 4 years ago

Hello

following my previous message, did you test version 5.8.2 on your theme? Thank you

QODE Author

almost 4 years ago

Hi there,

We still didn’t include compatibility with the latest version of WordPress, we are working on adding compatibility for that version as well and our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.

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PCONDAT Purchased

over 3 years ago

Hello where are you on the subway theme update deployment? We are already at version 6.0 of Wordpress… you had to deploy gradually on each of your themes and this one has not been updated!!! it becomes urgent ! please Cordially.

QODE Author

over 3 years ago

Hi there,

We can say that it is on the list and that it will be updated soon. You will for sure be notified once it is released.

Thank you for your patience.

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PCONDAT Purchased

over 3 years ago

Hello Wordpress 6.0 update is getting more and more urgent… Added extensions also require upgrading to this version. Thank you for deploying an update quickly as you mentioned to us in your previous messages. Cordially.

QODE Author

over 3 years ago

Hi there,

Thank you for understanding! If you have any theme related issue, please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.

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bestseoit Purchased

over 4 years ago

Hi, i’ve a problem in the blog & category pages… the month, in mobile view, have no space and collide with the images: https://www.evernote.com/l/AAK5RdPj8XRGY5bYQqkK86F1E9bmiHxJtXY The site is: https://test.bredasys.com/category/blog

Can you help me?

2 other replies

QODE Author

over 4 years ago

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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bestseoit Purchased

over 4 years ago

“Support for “Subway – Responsive Multi-Purpose WordPress Theme” item has expired.”...

QODE Author

over 4 years ago

Hi again,

Alright, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.

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bestseoit Purchased

over 4 years ago

Thanks, email sent!

QODE Author

over 4 years ago

Hi there,

Thank you!

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PCONDAT Purchased

over 4 years ago

Hi, is the subway theme compatible with the latest version of wordpress 5.7.1 ? cordially

QODE Author

over 4 years ago

Hi there,

Thanks for writing in! It is compatible but please read this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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PCONDAT Purchased

over 4 years ago

thx

QODE Author

over 4 years ago

Hi there,

Glad we could help!

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stnangel Purchased

almost 5 years ago

I have downloaded and updated to the most recent theme. I want to update the version of PHP to 7.x. however the Portfolio section gives an error and does not seem to work when I update the PHP version to anything above 5.6. This is a big problem because php version 5.6 is not being supported and eventually Wordpress won’t support it at all. Please advise.

QODE Author

almost 5 years ago

Hi there,

Thanks for writing in! It is compatible but please read this article here.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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tuchkina Purchased

almost 5 years ago

I installed the theme – and even proceed some import – still my demo site isnt there ( i am writing ticket with question – where i can find more detailed info for demo content installatio ( please assist me – your are not replying to ticket on your website

QODE Author

almost 5 years ago

Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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sitegeistwebservices

about 5 years ago

Hi

I’m working on behalf of a client who has asked me to look into issues their site is suffering following plugin and wordpress upgrades. They are using an Subway v2.2 with a child theme (v1.0).

Can you let me know what the latest version of the theme is please. I don’t have access to a purchase code for the theme which was installed by the previous developer.

Thanks

Andy

QODE Author

about 5 years ago

Hi there,

Thanks for writing in! The latest version released is 3.1 which you always can see in the theme specification page Update history. And if you do have acces to the theme purchase on Envato you can always update the theme.

We hope this helped.

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PCONDAT Purchased

over 5 years ago

sorry duplcate post

lisabstro Purchased

over 5 years ago

How can I update the core plugins WPBakery Page Builder and LayerSlider WP please?

QODE Author

over 5 years ago

Hi there,

Thanks for writing in! If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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lifeleavesscars Purchased

over 5 years ago

Hello. I was wondering how do I remove the view counter from beneath each post?

2 other replies

QODE Author

over 5 years ago

Hi there,

Could you please confirm that you refer to the like button and not the view counter so we can be sure that you you refer to the same element. You can remove it by adding this code to Qode Options > General > Custom CSS

.blog_like a {
    display: none;
}

We hope this helped and if we somehow misunderstood you please let us know.

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lifeleavesscars Purchased

over 5 years ago

I am referring to the view counter. Not the like button. Thank you

QODE Author

over 5 years ago

Hi there,

Could you please provide us with your webiste URL so we can check this on your end.

Thanks.

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lifeleavesscars Purchased

over 5 years ago

sure, it’s http://inspireconversation.com

QODE Author

over 5 years ago

Hi there,

As our theme does not have a view count on Blog posts in our theme, we guess you use a third party plugin for this, however checking your website we could not locate any view counter on your site, so please could you send us the screenshot so we can locate your element.

Thanks.

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terrylimteklee Purchased

over 5 years ago

Hi there,

Will this theme still be supported in future? I plan to purchase another license for my new site but this theme hasn’t been updated since July 2019. It’s a great theme and I love it very much but I can’t afford to have a web which stop receiving updates.

QODE Author

over 5 years ago

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.

We appreciate your patience and understanding.

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bestseoit Purchased

over 5 years ago

Hi, how can I Update WPBakery and LayerSlider? I’m stuck on old version (6.0.2 & 6.8.4) and I think they are not fully compatible with new WP releases…

Thanks in advance Luca

QODE Author

over 5 years ago

Hi there,

If you do need an immediate update of the plugins you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will provide you with the latest versions.

Thanks.

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bestseoit Purchased

over 5 years ago

Ok, thanks.

QODE Author

over 5 years ago

Hi there,

Glad we could help.

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QuadMedic Purchased

over 5 years ago

QODE, is subway working on WP5.4 and new WooC 4.01

QODE Author

over 5 years ago

Hi there,

Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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PCONDAT Purchased

almost 6 years ago

Hi there,

Does SUBWAY theme is compatible with Wordpress 5.3.X? Thanks.

6 other replies

QODE Author

almost 6 years ago

Hi,

Yes, Subway theme is compatible with new versions of WordPress.

Let us know if you have more questions

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PCONDAT Purchased

over 5 years ago

Hi there,

Does SUBWAY theme is compatible with Wordpress 5.4.1 ? Thanks.

QODE Author

over 5 years ago

Hi there,

Thanks for writing in. Yes it is compatible.

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PCONDAT Purchased

over 5 years ago

great. thx

QODE Author

over 5 years ago

Hi there,

Glad we could help!

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PCONDAT Purchased

over 5 years ago

Hi there,

Does SUBWAY theme is compatible with Wordpress 5.5 ? Thanks.

QODE Author

over 5 years ago

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

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PCONDAT Purchased

over 5 years ago

OK thank you !

QODE Author

over 5 years ago

Hi there,

Glad we could help!

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anapklein

almost 6 years ago

Hi, I’m having issues with the WPML plugin and they say maybe its because the plugins are not updated (layerslider/wpbacker..) are you planning to update it soon? Please! Thank you

8 other replies

QODE Author

almost 6 years ago

Hi,

Please submit a ticket to our forum and include your purchase code, one of our support agents will gladly provide you with the new versions of WPBakery and Layerslider plugins.

Thanks

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anapklein

almost 6 years ago

Thank you for your response. I’m trying to open a ticket but I get this message: Support for “Subway – Responsive Multi-Purpose WordPress Theme” item has expired. What should I do? Thanks

QODE Author

almost 6 years ago

Hi,

Please provide us with the website URL and the current plugin versions of WPBakery and LayerSlider that you are using at the moment.

Thanks

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anapklein

almost 6 years ago

yadezra.org.il LayerSlider WP Version 6.8.2 WPBakery Page Builder Version 5.7 Thank you

QODE Author

almost 6 years ago

Hi,

Thank you for the URL, we inspected your website and strangely, we couldn’t locate any errors related to WPML in console https://prnt.sc/r1c1wu, so please provide us with a more detailed explanation of your issue.

Thanks

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anapklein

almost 6 years ago

Hi, Thank you for your reply. The WPML is deactivate because the site is live and it crashes the footer and an other page. If you what I can send you screenshots (but how?)

QODE Author

almost 6 years ago

Hi,

Yes, please send screenshots. Upload them to some image sharing platforms.

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anapklein

almost 6 years ago

https://drive.google.com/open?id=1zwuOhdJRw1fn_Y0GyFvlXm52dEEmTMCl Thank you

QODE Author

almost 6 years ago

Thanks,

But we still can’t see the error caused by WPML. Sorry

We understand that something is going on with the footer and slider, so again, we have to ask you to enable WPML so that we can investigate, or provide us with the error log from console view.

Maybe the easier way is to submit a ticket in our support forum. Here’s our article on how to do that:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center

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anapklein

almost 6 years ago

Hi, could you please see this ticket? https://qode.ticksy.com/ticket/2061737/ There is a password to a support user, you can get in and check it, please Thank you

QODE Author

almost 6 years ago

Hi there,

We couldn’t log in with the password from the ticket. Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.

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napasorny_0902 Purchased

almost 6 years ago

Hi, Cannot install with error “The link you followed has expired. Please try again.”

napasorny_0902 Purchased

almost 6 years ago

New error when click “Customize”

There has been a critical error on your website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

napasorny_0902 Purchased

almost 6 years ago

Finally I found your theme missing 2 file, Please contact me and provide it Warning: require_once(/home/pandw/public_html/demo/wp-includes/customize/class-wp-customize-background-image-setting.php): failed to open stream: No such file or directory in /home/pandw/public_html/demo/wp-includes/class-wp-customize-setting.php on line 957

Fatal error: require_once(): Failed opening required ’/home/pandw/public_html/demo/wp-includes/customize/class-wp-customize-background-image-setting.php’ (include_path=’.:/opt/cpanel/ea-php72/root/usr/share/pear’) in /home/pandw/public_html/demo/wp-includes/class-wp-customize-setting.php on line 957

QODE Author

almost 6 years ago

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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terrylimteklee Purchased

almost 6 years ago

Hi,

Does it compatible with Wordpress 5.3.X? Thanks.

QODE Author

almost 6 years ago

Hi there,

Yes, our theme is compatible with WP 5.3

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Last Update	24 May 2023
High Resolution	Yes
Widget Ready	Yes
Compatible Browsers	IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Compatible With	WooCommerce 7.x.x, WooCommerce 6.x.x, WPBakery Page Builder, WPML
Software Version	WordPress 6.9.x, WordPress 6.8.x, WordPress 6.7.x, WordPress 6.6.x, WordPress 6.5.x, WordPress 6.4.x, WordPress 6.3.x, WordPress 6.2.x, WordPress 6.1.x, WordPress 6.0.x
ThemeForest Files Included	PHP Files, CSS Files, JS Files
Columns	4+
Documentation	Well Documented
Layout	Responsive
Tags	blog, business, clean, corporate, interactive, mega menu, modern, multi-purpose, parallax, responsive, retina, shop, woo commerce, wpml
Created	12 years ago

Discussion on Subway - Responsive Multi-Purpose WordPress Theme

Discussion on Subway - Responsive Multi-Purpose WordPress Theme

QODE supports this item

763 comments found.

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Discussion on Subway - Responsive Multi-Purpose WordPress Theme

Discussion on Subway - Responsive Multi-Purpose WordPress Theme

QODE supports this item

763 comments found.

QODE

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